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0.0 - 5.0 years
4 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
HIRING FOR FRENCH Non voice Process Good communication is required in English also B2.2 CERTIFICATE MANDATORY Salary-30k fresher 35 Exp 24*7 process Immediate Joiners required cabs available Both Side interested candidates call YAMANI 8920285304
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad, pondicherry, Kerala
Work from Office
Dear Candidates, Thank you for being so interested in Edify World School, Kurnool, AP. We are thrilled to inform you that we currently have an exciting job opportunity for the position of French Teacher Required Candidate profile Required Candidate profile We are seeking a candidate who has exceptional English communication skills and relevant subject experience in the French language. Accommodation provided
Posted 1 month ago
0.0 - 4.0 years
4 - 9 Lacs
Bengaluru
Work from Office
AXA XLis looking for talented individuals to support our business across all product lines and geographies. This is an exciting opportunity to be part of a dynamic, global business. Analysts - Policy Management work with Underwriters operating in our international hubs such as New York, Singapore and London and support processing tasks such as Bound, Endorsements, and Policy Issuance etc. DISCOVER your opportunity What will your essential responsibilities include? Directly support AXA XL underwriters / DAMs in Policy administration Support issuance of policy documents for the insured In case of policy non-renewals, send out the conditional / non-renewal policy documents Issue endorsements in case of any mid-term changes during the policy period Generate policy numbers for the insured Renew or decline policies as per the instructions from the underwriters SHARE your talent SHARE your talent Were looking for someone who has these abilities and skills: University graduate with couple ofyears of ground work experience Ability to follow defined processes and procedures Organized, methodical, ability to perform multiple tasks Compelling customer-service focus Ability to prioritize workload Persuasive communication skills, both verbal and written; German, French Ability to communicate results and technical issues in a professional manner Influential collaborative skills; ability to work effectively in a team environment
Posted 1 month ago
0.0 - 3.0 years
3 - 7 Lacs
Jaipur
Work from Office
: Job Title: Clearing and Settlement Analyst, NCT Location Jaipur, India Role Description: The Assistants role within Trade Services is responsible to acquire complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation Specific/ mandatory skillsGerman Skills Minimum Level B2 Experience range0-3 years Open to considering fresher candidates (Yes/No)Yes Open to considering relocation/ non-local candidates (Yes/No)Yes, only if they are German Resources Shift timingsIt can be any shift starting 12 o clock in the afternoon until 12 o clock in the midnight Number of days work from officeNormally we follow 60% in Office and 40% Work from Home. However, during Training Phase and as well as per the business requirements, 100% Work from Office can be required. Please note this information should be shared with all the candidates, especially Relocation cases. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Successfully meeting process SLAs/productivity/quality as per the process standards. Get certified on all training levels of the process. Meet SLAs requirements as per the agreed Service Specifications Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation 100% completion of the assigned work with required quality and appropriate productivity Contact counterparts through mails/calls as per the process requirement for any clarifications. Performing quality checks as and when required. Understand the linkages between various Trades Services Processes Strive for process improvements. Responsiveness to feedback provided by Trainers/ Team Leaders Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels. Actively participate in the team meetings and other initiatives taken by the company. Following company rules and standard operating procedures. Adhering to all Security Policies and Procedures as per business requirements Maintaining MIS reports, analyse data by using various reporting/presenting tools. Active demonstration of the company values in behaviour and attitude Continually up-grading domain knowledge. Exhibiting discipline on a personal level as well as a professional level. Your skills and experience Skills/Experience/Qualifications required to perform the role Graduate / post-graduate German language (Level 3 & above for specific processes) mentioned beforehand Skills & work experience: 0-3 years of work experience Good communication skills Computer literate Key Performance Indicators: Meet and exceed timelines on productivity targets on a consistent basis. Meet and exceed quality targets on a consistent basis To ensure that the queries are raised within the stipulated TAT Completeness and correctness of the MIS sheet should be strictly followed Productivity - (must meet productivity targets set) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
2.0 - 6.0 years
8 - 12 Lacs
Mumbai
Work from Office
: Job Title - Client Service Syndicated Loans Mid Office , Analyst Location - Mumbai, India Role Description TF&L is looking for candidates with more than 5 - 8 years of proficiency in German language for its Lending Deal Management team based in Luxembourg. The candidate will primarily be involved with working on capturing financial and affirmative covenants in to an internal system; extensions, amendments, waiver requests, setting up deals in LS2. The role would suit an individual who has worked in a large team and has been involved in the credit side or documentation. We are looking for a candidate who has good product knowledge and business understanding and will need constant coordination with various stakeholders in a challenging, fast-paced environment, where the team and individual can make significant contribution for the global Corporate Bank - Trade Finance and Lending Business. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities We are looking to hire a qualified professional with business/finance-based academic background to join the Lending Deal Management team within the Global Trade Finance Lending division in the Corporate Bank. The team works on a global lending portfolio across countries developing and managing the relationships with private equity clients with Sponsor Coverage. The key responsibilities will be: Managing different aspects of loan documentation from initiation to closing documentation. Review loan agreements and understanding the technical clauses, Initiation of NCA (new clients) and KYC-Validity Checks (existing clients). Review of waivers, amendments and extensions and update the loan, collateral, and limit reservations platform for new maturities. Input financial and affirmative details into the loan platform after receipt of validation from CRM Your skills and experience Technical Experience: 5 - 8 years of experience in understanding of loan agreements, i.e. familiarity with legal language, LMA standards etc. preferred Very strong proofreading skills of legal credit documents, professional negotiation skills. Knowledge and experience working with loan, collateral, and limit reservations platforms Profound MS Office experience. Behavior Skills: Decision-taking, time management, coordination, organizational & excellent analytical skills. Ability to work under extreme pressure and against very tight timelines. Advanced & effective written, verbal and interpersonal communication skills. Strong team spirit and ability to establish a solid network in an international, diverse and dynamic environment. Strong leadership, control oversight, NFR management, result oriented. Ready to work on CET working hours. Your Qualification Finance Graduate or Post-Graduate (preferably MBA) Language skills: 5 - 8 years of proficiency in German language (Minimum certification requirementB2) Excellent level required in English (speaking/reading/writing/listening) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Chennai
Hybrid
Job Description Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. The Role: Manages assigned customers and budget base; pursues and secures business in line with the business objectives. Probes and identifies customer needs and provides solutions. Builds a good understanding of target customers and the assigned account base. Communicates significant trends, rate changes and policies to assigned accounts. Researches and understands the territory to identify and establish business contacts with potential customers. Research and analyses competitive and industry trends. Ensures customer relationship management tools are updated on time and are of excellent quality. Key Skills and Competencies: French Language Proficiency: Fluent in French (spoken and written); ability to handle business communication and documentation. Sales knowledge or experience (value add): Foundational understanding and experience of sales. Customer Service Orientation: Strong problem-solving skills and a customer-first mindset. Communication Skills: Excellent verbal and written communication skills in both French and English. Attention to Detail: High level of accuracy in managing documentation, translations, and operational workflows. Analytical Thinking: Ability to analyze data and drive process improvements. Qualifications and Experience: Bachelors degree. French B2 Certification 25 years of experience in logistics, supply chain, or customer service roles as French Expert Fluency in French and English is mandatory; additional languages are a plus. Why Join Us? Work in a global environment with opportunities to collaborate with diverse teams. Use your French language skills to deliver impactful solutions for international clients. Grow your expertise in logistics, forwarding, and supply chain operations through world-class training and projects.
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Diploma / B.E. / B.Tech in E&TC / Electrical / Electronics Preferred: MBA or equivalent (added advantage) CTC: As per interview and experience Company Overview: UL Automation Systems Pvt. Ltd. is a leader in providing high-quality industrial automation solutions across India. We are seeking an enthusiastic and detail-oriented Inside Sales Engineer to support our growing customer base and contribute to our expanding business operations. Key Responsibilities: Handle incoming business enquiries and maintain regular follow-ups with customers until successful order conversion. Communicate with customers via email and phone to understand project goals and sales requirements. Process purchase orders in a timely manner, ensuring complete understanding of customer needs. Track and manage open sales orders, taking appropriate steps to complete transactions efficiently. Coordinate with vendors for product development, costing, and procurement. Define bidding guidelines and negotiate optimal combinations of price, quality, and delivery timelines. Prepare and negotiate sales and service agreements. Offer tailored technical solutions based on project-specific requirements. Follow up on dispatch status and ensure timely payment collections. Maintain and regularly update booking, stock, and dispatch records. Conduct monthly reviews of stock and book orders accordingly. Collaborate with the field sales team to meet or exceed sales targets. Generate new leads and provide technical support during the pre-sales process. Contribute to the development of new business opportunities and customer relationships. Manage and maintain SOP (Standard Operating Procedure) documentation. Maintain and update supplier records and documentation periodically. Track and report key metrics to optimize cost and enhance sales process efficiency. Required Skills: Excellent written and verbal communication skills Proven experience in Inside Sales within the automation industry Thorough understanding of product sales processes in Automation OEM / System Integrators / Project business Strong skills in customer mapping and relationship management Efficient time management and negotiation capabilities Customer support and business development experience Familiarity with material import processes Technical aptitude to understand and address client requirements Proficiency in MS Office and business communication tools If youre an enthusiastic professional with a passion for industrial automation and a proven sales track record, we invite you to be a part of our growing team. Send your CV to hrd4@ulepl.com Position Title: Inside Sales Engineer Branch: UL Automation Systems Pvt. Ltd.Department: SalesReporting To: Business HeadLocation: Katraj, PuneExperience: 1 3 YearsQualification: Diploma / B.E. / B.... Inside Sales Engineer - UL Group Position Title: Inside Sales Engineer Branch: UL Automation Systems Pvt. Ltd. Department: Sales Reporting To: Business Head Location: Katraj, Pune Experience: 1 3 Years Qualification: Diploma / B.E. / B.Tech in E&TC / Electrical / Electronics Preferred: MBA or equivalent (added advantage) CTC: As per interview and experience Company Overview: UL Automation Systems Pvt. Ltd. is a leader in providing high-quality industrial automation solutions across India. We are seeking an enthusiastic and detail-oriented Inside Sales Engineer to support our growing customer base and contribute to our expanding business operations. Key Responsibilities: Handle incoming business enquiries and maintain regular follow-ups with customers until successful order conversion. Communicate with customers via email and phone to understand project goals and sales requirements. Process purchase orders in a timely manner, ensuring complete understanding of customer needs. Track and manage open sales orders, taking appropriate steps to complete transactions efficiently. Coordinate with vendors for product development, costing, and procurement. Define bidding guidelines and negotiate optimal combinations of price, quality, and delivery timelines. Prepare and negotiate sales and service agreements. Offer tailored technical solutions based on project-specific requirements. Follow up on dispatch status and ensure timely payment collections. Maintain and regularly update booking, stock, and dispatch records. Conduct monthly reviews of stock and book orders accordingly. Collaborate with the field sales team to meet or exceed sales targets. Generate new leads and provide technical support during the pre-sales process. Contribute to the development of new business opportunities and customer relationships. Manage and maintain SOP (Standard Operating Procedure) documentation. Maintain and update supplier records and documentation periodically. Track and report key metrics to optimize cost and enhance sales process efficiency. Required Skills: Excellent written and verbal communication skills Proven experience in Inside Sales within the automation industry Thorough understanding of product sales processes in Automation OEM / System Integrators / Project business Strong skills in customer mapping and relationship management Efficient time management and negotiation capabilities Customer support and business development experience Familiarity with material import processes Technical aptitude to understand and address client requirements Proficiency in MS Office and business communication tools If you re an enthusiastic professional with a passion for industrial automation and a proven sales track record, we invite you to be a part of our growing team. Send your CV to hrd4@ulepl.com Apply Online A valid email address is required. United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe) +239 Saudi Arabia ( ) Senegal (S n gal) Sierra Leone Sint Maarten Slovakia (Slovensko) Slovenia (Slovenija) Solomon Islands Somalia (Soomaaliya) South Africa South Korea ( ) South Sudan ( ) Spain (Espa a) Sri Lanka ( ) Svalbard and Jan Mayen Sweden (Sverige) Switzerland (Schweiz) Timor-Leste Trinidad and Tobago Turkey (T rkiye) Turks and Caicos Islands U.S. Virgin Islands United Arab Emirates ( ) Uzbekistan (O zbekiston) Vatican City (Citt del Vaticano) Vietnam (Vi t Nam) Wallis and Futuna (Wallis-et-Futuna) Western Sahara ( ) land Islands A valid phone number is required. 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Posted 1 month ago
6.0 - 11.0 years
2 - 6 Lacs
Pune
Work from Office
Position Title: Field Sales Engineer Department: Sales Reporting To: Business Head Location: Swargate, Pune Experience: 3 6 Years Qualification: Diploma / B.E. / B.Tech in E&TC / Electrical / Electronics Preferred: MBA (added advantage) CTC: As per interview and experience Company Overview: UL Automation Systems Pvt. Ltd. () is a leading name in industrial automation solutions, delivering high-quality products and services to OEMs, System Integrators, and end-users across India. We are currently looking for a driven and experienced Field Sales Engineer to join our dynamic sales team. Key Responsibilities: Conduct regular customer visits, including pre-sales and post-sales meetings. Build and maintain strong relationships with existing customers; establish connections with new customers. Travel extensively across Pune and nearby industrial areas for client engagement. Generate leads and enquiries through early engagement with identified prospects. Track ongoing and upcoming projects at customer sites and document their requirements and schedules. Prepare detailed visit reports outlining project status, opportunities, and stakeholder concerns. Schedule meetings and presentations for senior management based on qualified leads. Focus on application-specific enquiries and follow through until conversion. Prepare and send techno-commercial proposals, quotations, and relevant product/company details. Follow up on orders and ensure timely payment collection. Maintain a basic understanding of applicable taxation terms in sales. Organize and deliver technical presentations and product demonstrations. Required Skills: Strong oral and written communication skills Proven experience in sales within the automation industry, consistently meeting or exceeding targets Strategic thinking with efficient time management and planning capabilities Effective negotiation and presentation skills Ability to map potential customers and understand market dynamics Knowledge of the automation product sales lifecycle, especially in OEM / System Integrator / Project business segments Commitment to continuous learning via workshops, seminars, and conferences Technical Competencies: Hands-on experience in selling automation products such as: Signal Isolators Digital Process Indicators Temperature Scanners Flow Totalizers Transducers Relay Modules Opto-Isolation Modules Accessories Modules Good IT knowledge and computer proficiency If you re an enthusiastic professional with a passion for industrial automation and a proven sales track record, we invite you to be a part of our growing team. send your cv on:- hrd4@ulepl.com
Posted 1 month ago
4.0 - 9.0 years
10 - 11 Lacs
Chennai
Work from Office
Senior Business Analyst 4+ Years Full time Chennai Posted 7 hours ago Experience 4+ Years Notice Period Immediate to 30 Days Work Location Chennai Job Description Marine domain preferred, with sailing background highly desirable Experience as a Business Analyst in the Marine ERP domain. Sailing experience or hands-on experience in a crewing/payroll department in a ship management company. Familiarity with IMO, MLC, GDPR and STCW regulations is a strong plus. Collaborate with crewing managers, payroll teams, and other stakeholders to gather and document detailed requirements. Translate maritime domain knowledge into functional specifications for ERP development. Lead workshops and discussions with vessel crew (if required) and shore departments to understand pain points and expectations. Document business processes, workflows, use cases, and user stories, particularly for Crewing, Payroll, Contracts, and Welfare modules. Provide domain expertise and input into the product roadmap. Coordinate with developers, QA teams, and UX designers to ensure timely and accurate delivery of features. Assist with UAT, training sessions, and user onboarding. Continuously improve ERP usability and functionality based on user feedback. Job Features Job Category Technical Apply for this Job A valid email address is required. United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy (Saint-Barth lemy) Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508 Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe) +239 Saudi Arabia ( ) Senegal (S n gal) Sierra Leone Sint Maarten Slovakia (Slovensko) Slovenia (Slovenija) Solomon Islands Somalia (Soomaaliya) South Africa South Korea ( ) South Sudan ( ) Spain (Espa a) Sri Lanka ( ) Svalbard and Jan Mayen Sweden (Sverige) Switzerland (Schweiz) Timor-Leste Trinidad and Tobago Turkey (T rkiye) Turks and Caicos Islands U.S. Virgin Islands United Arab Emirates ( ) Uzbekistan (O zbekiston) Vatican City (Citt del Vaticano) Vietnam (Vi t Nam) Wallis and Futuna Western Sahara ( ) land Islands A valid phone number is required. Skills * No file chosen Solve Smarter. Not Harder Get Tailor-Made AI Solutions To Solve Your Business Challenges Talk to our Experts At CES 2025 Rejish M Unni Founder, Director Sales & Marketing ThinkPalm Technologies Pvt Ltd
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Kochi
Work from Office
Senior UI/UX & Graphic Designer - 4+ Years - Senior UI/UX & Graphic Designer 4+ Years Full time Cochin Posted 7 hours ago Experience 4+ Years Notice Period Immediate candidates preferred Work Location Kochi Job Description Web Design:Design responsive and user-friendly website layouts. Collaborate with the web development team to ensure accurate implementation of designs. Maintain consistency with brand guidelines across all digital platforms. Develop wireframes, mockups, and design prototypes using tools like Figma, Adobe XD, or Sketch. Graphic Design:Create visually compelling social media posters, banners, brochures, and marketing materials. Design email templates, infographics, and presentations for internal and external use. Contribute to branding and visual storytelling through creative designs. (Optional) Video Editing & Shooting:Edit promotional videos, product demos, or social media content using tools like Adobe Premiere Pro, After Effects, or DaVinci Resolve. Assist with video shoots when needed, offering creative input on visuals and design elements.Ensure videos align with brand messaging and tone. Soft Skills :(very important)Strong visual storytelling skills and attention to detail.Excellent collaboration and communication abilities.Ability to handle multiple projects and meet deadlines.Positive outlook and a proactive problem-solving approach.Team bonding abilities to foster collaboration and inclusivity.Positive attitude to feedback with a willingness to learn and grow.Honesty and transparency in communication and decision-making.Willingness to stay updated with the latest design trends. Job Features Job Category Support Apply for this Job A valid email address is required. United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy (Saint-Barth lemy) Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508 Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe) +239 Saudi Arabia ( ) Senegal (S n gal) Sierra Leone Sint Maarten Slovakia (Slovensko) Slovenia (Slovenija) Solomon Islands Somalia (Soomaaliya) South Africa South Korea ( ) South Sudan ( ) Spain (Espa a) Sri Lanka ( ) Svalbard and Jan Mayen Sweden (Sverige) Switzerland (Schweiz) Timor-Leste Trinidad and Tobago Turkey (T rkiye) Turks and Caicos Islands U.S. Virgin Islands United Arab Emirates ( ) Uzbekistan (O zbekiston) Vatican City (Citt del Vaticano) Vietnam (Vi t Nam) Wallis and Futuna Western Sahara ( ) land Islands A valid phone number is required. Skills * No file chosen Solve Smarter. Not Harder Get Tailor-Made AI Solutions To Solve Your Business Challenges Talk to our Experts At CES 2025 Rejish M Unni Founder, Director Sales & Marketing ThinkPalm Technologies Pvt Ltd
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Chennai
Work from Office
Job Description Required Qualifications : Bachelor s Degree in HCI, product design or related field, with an emphasis on human-centred design, user experience, interaction design Required Experience : 4-5 years of experience in product design or User Experience (UX) Design and Research. Experience in designing across multiple platforms, and working with technical/design teams to create user flows, wireframes, and building user interface mockups and prototypes. Strong communication, presentation and collaboration skills with the ability to clearly articulate a problem space, facilitate brainstorming sessions and convey design ideas. Ability to grasp the essence of complex problems and translate them to practical design solutions. Ideate products from scratch and improve features. Proficiency in fundamental visual & interaction design principles. Strong understanding and expertise in Figma and/or other prototyping tools. Responsibilities : Understand business problems: gain a deep understanding of the business problems to create contextually relevant design solutions. Participate in research activities and collaborate with researchers to translate UX research into user experiences: transform UX research insights into exceptional user experiences, guiding design from initial concept to final implementation. Work closely with other designers, developers, product managers, and other stakeholders to ensure a shared understanding of users needs and behaviors, and functional requirements and provide creative, thoughtful solutions. Develop essential UX artefacts and communicate the user experience at various stages of the design process with concept maps, wireframes, storyboards, task flows, information architecture, mockups/ prototypes and design specifications. Integrate user feedback and business requirements into ongoing product experience updates. Advocate for design-centred changes, refinements, and improvements
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
"Responsibilities: Coaches CSRs through one on ones and side by sides on a monthly basis to provide performance feedback and develop action plan to meet all performance targets and remove barriers. Supports the individual CSRs in developing their own career path. Provides ongoing floor support daily to CSRs to assist with product and process knowledge and to identify issues. Ensures CSR awareness of service levels. Reviews departmental and individual performance reports on a daily basis to identify trends and issues requiring action or investigation. Delivers measurable and sustainable results by contributing to continuous improvement initiatives. Contributes to the development and delivery of initiatives that contribute to improving the overall operating performance of the organization. Attends leadership meetings and conducts team meetings regularly to ensure common understanding of issues and to provide consistency of action. Performs quality listening on CSR calls daily to assess both customer experience and CSR performance, as well as to identify customer irritants and trends. Attends consistency meetings to ensure consistency in quality listening across the unit. Represents Call Centre team, as required, at inter departmental meetings or on projects to ensure customer and departmental interests are represented. Leads departmental initiatives as required, e.g., outbound campaigns, recognition programs, issue tracking. Proactively work within the division to raise awareness, also build team dynamics, and take steps to help lead the team to accomplish divisional goals. Requirements: 1-2 years of experience in a supervisory or people management role, that involves the management of individuals and processes. Previous Team Leader experience is a strong asset. Superior communication skills (listening/verbal/written) and interpersonal skills are essential. Bilingual (English/French) an asset. Demonstrated consulting, facilitation and coaching skills required. Strong leadership skills are required. Proven ability to interpret and communicate moderate to complex data. Ability to work effectively under minimal supervision within an environment of constant change and tight deadlines. Proven problem solving, analytical and decision-making skills. Prior customer service experience and the ability to understand and react to customer needs. Demonstrated understanding of customer escalation principles highly preferred. Demonstrated organizational skills to juggle competing priorities. Intermediate to advanced MS Office skills. Excellent negotiation skills, and experience dealing with difficult customers in an efficient and effective manner. Detailed understanding of relevant products & services would be preferred. Demonstrated ability to explain and/or deliver products and services. "
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 month ago
3.0 - 7.0 years
3 - 7 Lacs
Chennai, Tamil Nadu, India
On-site
Essential Job Duties Oversee and manage activities and personnel in Finance at the site. Responsible for the following functions: Monthly close of the books and records in accordance with established company timelines Percentage of completion accounting (project accounting) and forecasting Accounts payable and cash disbursements Billing and accounts receivable Cashflow forecasting and working capital management Employee expense reporting and reimbursement TVA Reporting Sales commission calculations and payment Work directly with company ERP system (Syteline) to gather, prepare, review and improve system data as it relates to the accounting deliverables. Work with cost accounting and manufacturing to improve the usefulness of standard and project accounting data in the ERP systems and identify opportunities for cost improvement Work with business leaders to understand and drive improvements in profitability. Own Capital Expense process including tracking/forecasting, project justification and approval process, and resulting benefit tracking. Lead the Company s annual budget process with their team Lead the Company s weekly revenue and expenditure forecasting with the Global Hardware Team Provide Finance input to weekly KPI reporting to Site Lead Responsible for the Swiss entitys annual financial statements (to Swiss GAAP), leading on external audits Participate in various ad hoc projects as necessary as part of wider FP&A function/site. Qualifications/qualifications - Required/requises Successful work career and progression of at least 5-7 years with work experience including: At least 3 years in a manufacturing environment Responsibility for analyzing and forecasting revenue and margins Responsibility for closing monthly books, management reporting and SOX compliance Finance business partnering within an international organisation Comfortable operating autonomously as Site Finance Lead Professional qualification in finance/accounting Working knowledge and understanding of Swiss GAAP Proficiency in ERP systems Excellent Excel and Word skills Business level French & English ((CEFR B2-C1) Carri re professionnelle r ussie et progression d au moins 10 ans avec une exp rience de travail comprenant : Au moins 5 ans d exp rience dans l industrie manufacturi re Responsabilit de l analyse et de la pr vision du chiffre d affaires et des marges Responsabilit de la cl ture des comptes mensuels et du reporting de la direction Partenariat financier au sein d une organisation internationale Dipl me pertinent/qualification professionalle en finance, en comptabilit Ma trise des syst mes ERP Connaissances en comptabilit Suisse (Swiss GAAP) Excellentes comp tences en Excel et en Word Niveau affaires fran ais et anglais (CEFR B2-C1) Qualifications Experience in setting inventory standards and reviewing manufacturing variances Experience with project accounting and reporting Budget and forecast preparation
Posted 1 month ago
7.0 - 11.0 years
4 - 5 Lacs
Bangalore Rural
Work from Office
School : GIIS Campus : Whitefield Country : India Qualification : Bachelor in Education OverView : We are seeking an enthusiastic individual with a B2 level or above proficiency in French. Responsibility : Minimum two (2) years or more relevant full-time teaching experience as a qualified teacher. Teaching Qualification Certificate is required Must have strong knowledge and proficiency in both French and English language, spoken and written Experience in an international school environment (preferred) A passionate educator with the ability to deliver inquiry based learning. SkillsDescription : Graduate in any stream with DELF French B2 level Qualified. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Posted 1 month ago
2.0 - 7.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Requirement: Candidate must hold a C1 or C2 certification in the specified language and have at least 3 years of experience working with that language. •Should be a Graduate – B.E/B.Tech/BCA/MCA/BSC or MSC in Computer Applications or electrical .
Posted 1 month ago
3.0 - 7.0 years
11 - 15 Lacs
Gurugram
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! As a Business Analyst (Team Leader), you will engage in call research through key-spotting functions and develop logical queries to segment and categorize structured client data using cutting-edge speech analytics platforms. Your role involves extracting insights and observations from analytical results and presenting ROI-driven solutions to our clients. What Youll Do: Key Responsibilities: Analyze, assess, and recommend enhancements to the existing sprint process. Generate analytics from data produced by the Analytics platform. Ensure the timely completion of presentations in alignment with service-level agreements. Coordinate closely with your Project Manager for seamless project execution. Create reports using Excel, requiring intermediate level skills. Communicate effectively through emails and other communication channels, demonstrating: Excellent communication and writing skills. Comfortable in client interactions. Work collaboratively with cross-functional teams to efficiently meet project deliverables. Develop business requirements for creating tailored service workflows. Collaborate with the analytics manager to derive meaningful insights through data analytics. Display a strong willingness to learn and quickly adapt to new skills. Basic Qualifications Required: A bachelor s degree in any field. Over 5 years of professional experience in the call centre industry, whether in technical or non-technical roles. At least 3 years of experience as a quality evaluator. Proficiency in MS Office applications (Word, Excel, and PowerPoint). Basic understanding of statistical principles. Preferred Qualifications: Experience with speech analytics platforms such as Nexidia, Call miner, Verint, etc. Involvement in large-scale enterprise projects. Six Sigma Green Belt certification. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 1 month ago
3.0 - 4.0 years
5 - 6 Lacs
Gurugram
Work from Office
You are applying for FRENCH TEACHER Job Title FRENCH TEACHER Experience 3 Yrs Sector 89, Gurgaon Description Excellent opportunity as "TGT - FRENCH" from a well reputed School located near to Sect.-83, Dwarka Expressway, Gurgaon. Position: TGT - FRENCH [F] Requirements: Degree/Diploma in French Language [B 2] Min. 3 - 4 years as TGT - French from any reputed school. Should be able to teach French subject to 6th.& 10th.classes. In-depth knowledge of the Subject. Excellent communication skills. Tech Savvy. Posted On 20 May 2025 Application
Posted 1 month ago
0.0 - 3.0 years
2 - 5 Lacs
Gurugram
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer s account information Champion company core values and other company programs Other duties as assigned Education Graduated Experience Previous experience in an Agent/Customer Service Representative is preferred but not required What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership, and our clients as it pertains to Workforce Management KPI s. Their key focus is to achieve and maintain balance between customer experience (Service Level) and profitability (margin). What Youll Do: Responsible for monitoring incoming call queues to forecast and proactively respond to spikes in call volumes to ensure service levels are met. Responsible for monitoring dialer queues with the objective of increasing agent productivity and list penetration. Responsible for staff scheduling, managing break schedules, occupancy and reporting Participate in all campaign planning processes in order to be aware of needs, required resources, objectives, etc. Communicate in real-time with managers and leaders regarding any production issues, which may affect service levels or dialer effectiveness. Communicate in real-time any systems issues to IT. Review real-time queue reports, data usage reports, daily call trends and real-time and historical outbound dialer data. Identifies any issues and communicates them on an ongoing basis to Management. Assist in the projection of staffing requirements for each campaign, as required Assist with the deployment of staff during system outages/emergencies to ensure all client requirements are being met, as required Receive attendance calls and update Attendance Tracker. Champion company core values and other company programs Other duties as assigned Education High School Diploma or Equivalent Experience Minimum six months successful experience in an agent role in the Company, or equivalent experience outside of the Company Previous supervisory or managerial experience would be an asset Intermediate to advanced MS Excel proficiency preferred Certificates, Licenses, & Registration: There are no personal certification, licensing, or registration requirements for this job Reports to: WFM Real Time Analytics, Manager What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Hi, Greetings from Datamundi.ai! We have a requirement for a Full time contractual role - French Technical support for one of our MNC clients. Please find below Job description: Role: French Technical Support Languages : French, B2 or C1 Experience: 3+ years Timings: rotational shifts and rotational weekoffs (5 days work and 2 days weekoffs) Duration: On going (6 months under the payroll of Datamundi.ai (probation), May extend based on project progress and performance) Location: Gurgaon, Clients Office (Exact location will be confirmed post interview) Budget: 5-8 LPA (based on last CTC) Interview Process: Language interview/Manager interview/HR interview Employment: Employee of Mayflower Language Services Pvt Ltd (Datamundi.ai). Mode: Work From Office, Gurgaon Job Description: Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient Service Desk Voice Support. - Utilize French Language skills effectively. - Maintain client satisfaction through prompt and effective communication. - Troubleshoot technical issues and provide timely resolutions. - Document and escalate complex issues for further analysis. Professional & Technical Skills: - Must To Have Skills: - Proficiency in Service Desk Management, Service Desk Voice Support, French Language - Strong understanding of IT service management principles. - Experience in troubleshooting software and hardware issues. - Knowledge of remote desktop applications and help desk software. - Excellent communication and customer service skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required.
Posted 1 month ago
8.0 - 13.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Context and challenges In a world of business services that is constantly evolving at an ever faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services Faced with heightened competition from new entrants, Orange Business has launched its Lead The Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models Within Orange Business, our Digital Technology entity plays a pivotal role in this transformation The mission of Digital Technology is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees To do so we are in the process of reimagining our IT to better serve the Business We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand new IT platform (NewCo) so that we can launch our next generation of products Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt and India You will join the Communication & Change management within COO direction of Digital Technology in Orange Business This is in charge of defining the communication strategy and the change management plan of Digital Technology We orchestrate and implement the communication plan accordingly and in articulation with the change management plan Our objectives are to: Drive internal communication and external towards key stakeholders Share regular progress status on our strategy and overall transformation plan Guide & support our teams through change Increase our teams buy-in into the transformation plan Engage our managers community Job Summary We are seeking a seasoned Change Management Business Partner to join our Communication and Change Management Plan within the Digital Technology team This role is pivotal in supporting our ambitious digital transformation initiatives, where you will contribute to defining and implementing our change management strategy You will engage with Digital Technology teams and stakeholders to foster collaboration and implement change, driving the success of our transformation efforts Key Responsibilities Contribute to the development of the overall change management strategy for the Digital Technology Implement change management plans that effectively support our team to embrace transformation Engage with Digital Technology teams to implement change initiatives Collaborate with stakeholders to gather insights and feedback to enhance change management efforts Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Facilitate workshops and meetings to promote engagement and collaboration among teams Articulate change management plan with communication Collaborate with cross-functional teams to gather information and insights Education Master s degree in Business Administration , Certification specializing in change management (methodology such as Prosci would be a plus) Experience - minimum 8 years Minimum 5 years in a change management role, preferably within a technology or digital environment Experience in working in a multicultural environment Ideally working experience in consulting Significative experience working at a TelCo of tech company Skills Expertise in defining and executing comprehensive change management plans Ability to engage and influence diverse stakeholders Strong written and verbal communication skills Excellent organizational and project management skills Ability to manage multiple projects and meet deadlines English and French fluent proficiency Mindset Engagement : Actively participate and contribute to team initiatives Collaborative : Work effectively with others to achieve common goals Team Spirit : Foster a positive and supportive team environment Open Mind : Embrace new ideas and perspectives Service : Prioritize the needs of stakeholders and colleagues Listening : Practice active listening to understand and address concerns Autonomy : Take initiative and work independently when required Proactive : Anticipate needs and act before being asked Creative : Bring innovative ideas and solutions to the table
Posted 1 month ago
8.0 - 13.0 years
9 - 13 Lacs
Gurugram
Work from Office
Context and challenges In a world of business services that is constantly evolving at an ever faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services Faced with heightened competition from new entrants, Orange Business has launched its Lead The Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models Within Orange Business, our Digital Technology entity plays a pivotal role in this transformation The mission of Digital Technology is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees To do so we are in the process of reimagining our IT to better serve the Business We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand new IT platform (NewCo) so that we can launch our next generation of products Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt and India You will join the Communication & Change management within COO direction of Digital Technology in Orange Business This is in charge of defining the communication strategy and the change management plan of Digital Technology We orchestrate and implement the communication plan accordingly and in articulation with the change management plan Our objectives are to: Drive internal communication and external towards key stakeholders Share regular progress status on our strategy and overall transformation plan Guide & support our teams through change Increase our teams buy-in into the transformation plan Engage our managers community Job Summary We are seeking a seasoned Change Management Business Partner to join our Communication and Change Management Plan within the Digital Technology team This role is pivotal in supporting our ambitious digital transformation initiatives, where you will contribute to defining and implementing our change management strategy You will engage with Digital Technology teams and stakeholders to foster collaboration and implement change, driving the success of our transformation efforts Key Responsibilities Contribute to the development of the overall change management strategy for the Digital Technology Implement change management plans that effectively support our team to embrace transformation Engage with Digital Technology teams to implement change initiatives Collaborate with stakeholders to gather insights and feedback to enhance change management efforts Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Facilitate workshops and meetings to promote engagement and collaboration among teams Articulate change management plan with communication Collaborate with cross-functional teams to gather information and insights Education Master s degree in Business Administration , Certification specializing in change management (methodology such as Prosci would be a plus) Experience - minimum 8 years Minimum 5 years in a change management role, preferably within a technology or digital environment Experience in working in a multicultural environment Ideally working experience in consulting Significative experience working at a TelCo of tech company Skills Expertise in defining and executing comprehensive change management plans Ability to engage and influence diverse stakeholders Strong written and verbal communication skills Excellent organizational and project management skills Ability to manage multiple projects and meet deadlines English and French fluent proficiency Mindset Engagement : Actively participate and contribute to team initiatives Collaborative : Work effectively with others to achieve common goals Team Spirit : Foster a positive and supportive team environment Open Mind : Embrace new ideas and perspectives Service : Prioritize the needs of stakeholders and colleagues Listening : Practice active listening to understand and address concerns Autonomy : Take initiative and work independently when required Proactive : Anticipate needs and act before being asked Creative : Bring innovative ideas and solutions to the table
Posted 1 month ago
2.0 - 7.0 years
6 - 10 Lacs
Gurugram
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company s objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives What Youll Do: The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company s objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives Confidently and effectively deliver coaching and constructive feedback to employees to increase engagement and improve performance, including, as required, corrective action through disciplinary processes Involvement and collaboration on new strategies and/or process improvements to better the team s performance Daily, weekly and monthly reports provided at both internal and external client levels Flexible team player in respect to scheduling and willing to invest additional time in to the team when necessary; including coverage when required and support in team hours tracking/progression throughout each month Assist team members to ensure service level agreements are adhered to and performance metrics met, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review, if applicable based on client requirements Creating and/or facilitating team huddles, presentations and team contest to engage our team and/or clients Ensure all employees are in line with Regulatory Compliance, Quality and CBT requirements Assist and participate in the recruiting, training and onboarding of employees, when required Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent and/or Customer Service role Previous experience in a leadership or managerial experience would be an asset Certificates/Licenses: Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 1 month ago
2.0 - 4.0 years
5 - 8 Lacs
Gurugram
Work from Office
Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Interaction Analyst is tasked with call listening/analysis and delivering actionable insights for query generation, contributing to process enhancement projects using the Speech Analytics tool. This role ensures the provision of valuable insights to the client through projects. What Youll Do: Primary Responsibilities: Collaborates with Business Analysts and Senior Business Analysts on team goals, offering strategic insights. Generates inputs from call listening that can be transformed into queries for actionable insights. Analyzes results and compiles data to aid in the development of queries and analytical goals in alignment with client agreements. Experience : Mandatory : A background as a quality auditor with a preference for those who have provided support for process enhancement to both external and internal stakeholders. Desirable : A minimum of 2 years experience in the current role, preferably engaging in projects related to customer interaction analysis or call evaluation, ideally within contact center environments. Experience with speech analytics platforms would be preferred. Required Skills and Attributes: An enquiring mind, curiosity and desire to understand why . Exceptional listening abilities, particularly in structured call analysis. The capacity to quickly grasp new technologies and the initiative to self-educate. Outstanding communication skills Well- Developed presentation skills Proficiency in PowerPoint and Excel A bachelors degree or an equivalent qualification What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
Posted 1 month ago
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