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0.0 - 2.0 years
2 - 6 Lacs
Vellore
Work from Office
Designations Available: Assistant Professor, Associate Professor and Professor Desired Skillset: Applicants should preferably hold a Ph.D. in the relevant subject from reputed Institutions. Should have sufficient experience in Teaching, Industry & Research with reputed Institutions. Should have research papers published in International / National Journals. Should have books published and Scholars awarded / currently working for. Applicants with patents registered / consultancy works carried out will be given preference. Exposure in handling high-value funded projects will be an added advantage Preferred Qualifications: Ph.D. in relevant streams with good academic records Areas of Specialization: French Responsibilities: Academics: Classroom presentation Laboratory Instructions Development Learning of Resource Materials & Laboratory Development Student Assessment & Evaluation including Examination work of University. Participation in Co-curricular & extracurricular activities Student s guidance, counseling & helping in their personal, ethical, moral, and overall character development Keeping abreast of new knowledge and skills, help to generate new knowledge and help dissemination of such knowledge through books, publications, seminars, handouts, etc Continuing Education Activities Self-development through upgrading qualifications, Experience & Professional activities Research Consultancy: Research development activities & Research guidance Industry sponsored projects Providing consultancy and testing services Promotion of industry-institution interaction and R & D Academic / Administration: Academic and Administrative management of the institution Policy planning, monitoring & evaluation, and promotional activities; both at the department level and institution level Design and development of a new programme. Preparing projects for funding in areas of R&D work, laboratory development, modernization, expansion, etc Administration both at departmental & institutional levels Development, administration, and management at Institutional levels Monitoring and evaluation of academic and research activities Participation in policy planning at the Regional / National level for the Development of Technical Education Helping mobilization of resources for the Institution Develop, update and maintain MIS Plan and implement Staff Development activities, conduct Performance Appraisal Maintain Accountability Extension / Industrial Connectivity Interaction with Industry and Society Participation in Community services Providing R&D support and consultancy services to Industry and other user agencies Providing non-formal modes of education for the benefit of the Community Promotion of Entrepreneurship and Job rotation Dissemination of knowledge Providing Technical support in areas of social relevance Apart from the above duties, any other relevant work is assigned by the Dean of the respective schools
Posted 3 weeks ago
4.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Responsibilities Skill Set Category Services Command Centre L2 IMS Experience: 4- 8 yrs. Mandatory skills: French language speak / write, IT infrastructure knowledge, Windows / Unix Tech/ Ops - Production support Detailed Job description: Ability to monitor the infrastructure / applicative alerts and take action to resolve the events Escalate to business as needed Perform Health checks to ensure the start & end of business hours To have knowledge on IT infrastructure able to bridge calls to the business in case of known incidents Rotational Shift 24 x 7 support Sound knowledge & hands on experience on WIN & Unix L1 skill Ability to communicate to users over telephone / e-mail communication in French & English Have knowledge on handling ITSM services such as Service now, Client ITSM added advantage Contribute towards innovative and creative process solutions for optimisation. Identify and automate repetitive tasks Ability to multitask on different process Profile Candidates with good communication & analytical skills French language mandatory with good written and oral skills, B1 / B2 certified in French lang Knowledge on IT Infrastructure Practical knowledge on Windows/Unix/MSSQL/POSTGRE- L2 Job schedulers knowledge (Control-M/Autosys, UC4) Good knowledge in Monitoring infrastructure Understanding of ITIL concepts in Operations (Incident, Change, Problem) Understanding of Event Management (Monitoring tools) in Infrastructure Able to handle Incident crisis calls
Posted 3 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Vadodara
Work from Office
Expense Support: Serve as the primary point of contact for all user inquiries and issues related to expense system. Provide end-user support by troubleshooting and resolving system-related problems, such as login issues, expense report errors, system configurations, and workflow approval processes. Assist users in navigating the expense platform and guide them on best practices for expense management and reimbursement. Collaborate with expense platform administrators and IT teams to resolve complex technical issues and implement system enhancements or updates. Audit out of compliance expense reports in accordance with company policy. Corporate Card Program Support: Manage the administration and user support for our corporate card program, ensuring timely card issuance, activation, and cancellation as per company policies. Assist employees with inquiries related to their corporate cards, including transaction disputes, card limits, and general usage guidelines. Collaborate with finance and procurement teams to reconcile and pay corporate card transactions, resolve discrepancies, and ensure accurate reporting. Support corporate card payment processes and reconciliation as needed. Reporting and Analytics: Generate and distribute regular T&E reports. Support ad-hoc reporting requests from various departments, ensuring timely and accurate delivery of requested information. Requirements: Bachelors degree in Business Administration, Finance, or a related field (or equivalent work experience). Proven experience working with Concur or a similar T&E management system. Familiarity with corporate card programs and experience in card administration. Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. Excellent communication skills, both verbal and written, with the ability to communicate effectively with stakeholders at all levels. Customer service mindset with the ability to provide exceptional support to end-users. Strong attention to detail and ability to handle multiple priorities in a fast-paced environment. Proficiency in Microsoft Office applications focus on Excel and other reporting tools. Knowledge of travel industry regulations, expense policies, and reporting compliance is preferred. Ability to adapt quickly to new technologies and process changes. Language Requirements: English required; French or German required (prefer both)
Posted 3 weeks ago
0.0 - 6.0 years
7 - 8 Lacs
Hosur, Bengaluru
Work from Office
Basic Qualifications: Language Proficiency : Minimum B2. 1 level in at least one foreign language, preferably a European language (e. g. , French, German, Spanish, Portuguese) or an equivalent level in Japanese. MS Office Proficiency : Strong working knowledge of MS Office applications, especially advanced Excel skills for data analysis and manipulation (e. g. , VLOOKUP, complex formulas, data filtering, and large dataset management). Technical Proficiency : Willingness to work with Bosch-specific tools, compilers, software, and the flexibility to learn new technologies. English Fluency : Proficient in both spoken and written English. Communication Skills : Excellent interpersonal and communication abilities. Preferred Qualifications: Multilingual Flexibility : Willingness to work with multiple languages. Process Automation Knowledge : Familiarity with process automation concepts, with a willingness to explore and implement efficiency improvements. Linguistic Insight : Ability to analyze language structures and resolve issues with unfamiliar languages. Analytical and Problem-Solving Skills : Strong troubleshooting abilities, with experience in identifying and fixing bugs and resolving technical issues. Additional Skills (Good to Have): Sound Editing : Familiarity with audio editing tools (e. g. , Adobe Audition). Advanced Excel Proficiency : Skilled in data manipulation and advanced Excel functionalities, including complex formulas, data modeling, and macro creation for processing and analyzing extensive datasets efficiently. Third-Party Collaboration : Ability to work effectively with third-party suppliers, ensuring smooth coordination and project alignment. Software Testing Experience : Familiarity with software testing principles and methodologies, and an understanding of basic QA processes.
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Chennai
Work from Office
At least 3 years\ design experience on Machine Design / SPM Organizes Design / Verification reviews with internal & external team Apply basic engineering design principles on each project activity Ability to create complex 3D sheet metal/casting models, assembly and 2D detailed drawings of Special Purpose Machines using SolidWorks. Understanding of concept design in special purpose machines domain. Conceptualizing and designing special purpose machines based on specific manufacturing requirements. Familiar with different manufacturing processes used on the shop floor. Should have Knowledge in material properties, selection, heat treatment, and choosing the right engineering materials and functions based on design needs. Applying Geometrical Dimensioning and Tolerancing (GD&T) principles to ensure the accuracy and precision of machine components. Selecting and integrating bought-out components, such as motors, cylinders, and actuators, into machine designs. Daily report to the Team Leader about the progress of the project and possible problems Conduct self- and team internal quality checks to ensure defect free deliverables Excellent oral & written English communication to communicate and coordinate with global engineers. Proficiency in French will be added advantage Work Experience Proficient in machine design, including creating detailed concepts and designs. Capable of independently developing detailed concepts. Skilled in performing hand calculations and analyses to justify proposed designs. Experienced in supporting the validation of assemblies and various installations in machine design. Able to define components and assemblies of sub-systems according to manufacturing and assembly concepts. Knowledgeable in tolerance stack-up analysis and recommending feasible solutions based on manufacturing capabilities. Knowledge in analyzing and proposing retrofit solutions for existing design modifications. Capable of selecting appropriate fasteners for various assemblies. Strong drawing reading skills and understanding of dimensioning standards. we'll-versed in Geometrical Dimensioning and Tolerancing (GD&T). Hands-on experience with Solidworks and PLM platforms for creating 3D models, 2D drawings, and product structures. Knowledge in various manufacturing processes. Competent in material properties, material selection, heat treatment, and surface coating. Familiar with industry standards for machine design. Skilled in machine design, including creating complex 3D models, assemblies, and detailed 2D drawings using SolidWorks. Experienced in selecting and integrating components like motors, cylinders, and actuators into machine designs. Able to communicate and coordinate effectively with global engineers. Qualification : BE/B.Tech/M.Tech(Mechanical Engineering)
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Ghaziabad
Work from Office
Responsibilities: * Prepare lesson plans and deliver engaging French classes * Collaborate with colleagues on curriculum development * Assess student progress through regular evaluations
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Your role As a master of transactions and an expert in client care, you will play a crucial role in staying informed about the pulse of capital markets. Your responsibilities will include preparing documentation, processing transactions, and conducting tasks related to control and reconciliation. You will monitor and process pending items, rectify discrepancies, and conduct investigations while providing information and composing correspondence. Utilizing technology to enhance efficiencies, you will also apply your knowledge of risks to risk metrics and identify and resolve technical issues with reconciliation tools and file management. Your expertise To excel in this role, you must possess a degree in business and commerce, along with experience in financial services and a strong understanding of securities products, particularly in Corporate Actions and Income processing. Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook is essential. You should be open to change, capable of challenging the status quo with proposals for improvement, and have experience with macros, automation, and robotics. A keen awareness of risks, the ability to escalate issues when necessary, and a willingness to take ownership of tasks are key qualities. Being a team player is also important. You are expected to be dedicated to client service and the timely execution of tasks, motivated, self-directed, and continuously seeking improvement. Fluency in German and English is required, with knowledge of French or Italian being a plus. About Us UBS is the world's largest and the only truly global wealth manager, operating through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. With a presence in more than 50 countries and all major financial centers, UBS stands out for its global reach and expertise. Join us At UBS, we value flexible ways of working and offer various arrangements like part-time, job-sharing, and hybrid working options. Our purpose-led culture and global infrastructure enable us to connect, collaborate, and work together in agile ways to meet our business needs. We believe in the power of our diverse workforce to drive ongoing success and encourage individuals to be part of #teamUBS to make a meaningful impact.,
Posted 3 weeks ago
3.0 - 8.0 years
8 - 9 Lacs
Gurugram
Work from Office
At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazons LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. The candidate actively seeks to understand Amazon s core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: Experience in managing process and operational escalations Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for peers and junior team members Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services A Bachelor s Degree and relevant work experience of 3+ years. Excellent level of English and either of Spanish / French / Italian / Portuguese , C1 level. Candidate must demonstrate ability to analyze and interpret complex SOPs. Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. Strong communication and interpersonal skills to effectively guide and mentor associates. Ability to work collaboratively with cross-functional teams. Thoroughly understand multiple SOPs and ensure adherence to established processes. Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. Lead and participate in process improvement initiatives. Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary. Adaptive to change and able to work in a fast-paced environment. Experience with Artificial Intelligence interaction, such as prompt generation.
Posted 3 weeks ago
2.0 - 7.0 years
40 - 45 Lacs
Bengaluru
Work from Office
Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The Catalog Associate is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles and Responsibilities: Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Speak, write, and read fluently in Spanish language.
Posted 3 weeks ago
3.0 - 4.0 years
5 - 6 Lacs
Gurugram
Work from Office
KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in August 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune and Vadodara.KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environmentKPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Advisory and Financial Advisory Services that can help clients respond to immediate needs as well as put in place the strategies for the longer term.KPMGs Forensic Services: In response to escalating white-collar crime, we pioneered the forensic practice in 1995. We help clients prevent, detect and mitigate the risk of fraud, misconduct and non-compliance. Today we are recognized as market leaders commending a dominant market share, top of mind recall and a reputation for offering holistic solutions to clients. Our team of professionals assist our clients to cover all areas entailing potential fraud risk, detect fraud at the earliest, minimize losses and respond appropriately.KPMG CDD Practice helps organizations manage third party risks by uncovering information on the background of the counterparties and material issues associated with them, through deep public domain searches from venues such as regulatory publications news and media sources.ROLE & RESPONSIBILITIESConducting research using a variety of online sources, especially commercial registries and corporatedatabases, legal databases and media sourcesConducting desktop-based research using a combination of other specialist research tools designedfor online due diligence reports and databases such as Factiva and Lexis-NexisDemonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability toassimilate new knowledgeSummarizing the information obtained into concise and accurate reportsMonitor progress and ensure that key stakeholders are informed about progress and expectedoutcomesSuccessful completion of client engagement deliverables in line with project plan, ensuring highquality work delivery within appropriate time scales and adhering to pre-defined methodologiestowards preparing due diligence reports and researching specific targets to highlight red flags.Remain current on new developments within the industryAdvisory- ForensicCounterparty Due DiligenceTHE INDIVIDUALStrong written and verbal communication skills to interact cross-functionally and/or with seniors, withan ability to convey messages in a clear and structured mannerStrong analytical and problem solving skillsAttention to detailAdaptability to a dynamic environment often accompanied by shifting priorities and stringent deadlinesHave discretion and an ability to maintain confidentialityDrive and commitment to deliver high quality serviceAbility to work well in teamsBasic understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc)Have the ability to work under pressure stringent deadlines and tough client conditions which maydemand extended working hoursDemonstrate integrity, values, principles, and work ethicQUALIFICATIONGraduate in any Commerce or Economics or Arts (B.A, B.Com, Economics)Knowledge of at least one foreign language will be preferable (e.g., German, Spanish, Italian,French, Portuguese, Arabic, Chinese, and Japanese).SELECTION PROCESSHR discussion followed by a technical interaction with the line Manager and a final round with theDirector / Partner of the practice (1 Case Study administered by Hiring Manager during theseinterviews)PEOPLE BENEFITSA strong learning cultureQuarterly rewards and recognition programme - Encore Comprehensive medical insurance coverage for staff and familyExpansive general and accidental coverage for staff .
Posted 3 weeks ago
3.0 - 6.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Madhepura, Sawai Madhopur
Work from Office
Aman Group is looking for Spa Therapist to join our dynamic team and embark on a rewarding career journeyA Spa Therapist is responsible for providing various spa treatments and services to clients, promoting relaxation, rejuvenation, and overall well-being. They possess expertise in different spa techniques and treatments and ensure a high-quality and personalized experience for clients. Here is a general job description for a Spa Therapist:Responsibilities:Spa Treatments: Provide a range of spa treatments and therapies, including massages, body wraps, facials, scrubs, and other beauty and wellness services based on the client's preferences and needs.Client Consultation: Conduct initial consultations with clients to assess their health conditions, preferences, and any specific concerns or allergies. Customize treatments and recommend suitable therapies based on individual requirements.Spa Procedures: Perform spa treatments following established protocols and techniques to ensure consistency and quality. Maintain a clean and organized workspace and ensure compliance with hygiene and safety standards.Customer Service: Provide exceptional customer service by greeting clients, explaining treatment procedures, answering questions, and addressing any concerns or feedback. Ensure a friendly and welcoming atmosphere.Retail Product Sales: Promote and sell spa retail products, such as skincare, body care, or wellness products, to clients based on their needs and preferences. Provide recommendations and guidance on product usage and benefits.Record Keeping: Maintain accurate and up-to-date client records, including treatment details, client preferences, allergies, and medical history. Adhere to privacy and confidentiality guidelines.Upselling and Promotions: Identify opportunities to upsell additional spa services, packages, or enhancements to clients to enhance their spa experience and generate additional revenue for the spa.Continuous Learning: Stay updated with the latest spa trends, techniques, and industry developments through ongoing training, workshops, and self-study. Expand knowledge and expertise in various spa therapies and treatments.Team Collaboration: Collaborate with other spa team members, including receptionists, therapists, and management, to ensure smooth operation and efficient service delivery. Support and assist colleagues when needed.Skills and Qualifications:Certification or Diploma in Spa Therapy, Massage Therapy, or a related field.Proven experience as a Spa Therapist or in a similar role.Proficiency in a variety of spa techniques, such as Swedish massage, deep tissue massage, aromatherapy, body wraps, facials, and scrubs.Strong understanding of human anatomy, physiology, and the benefits and contraindications of different spa treatments.Excellent customer service and communication skills.Ability to create a relaxing and serene environment for clients.Knowledge of spa products and their uses.Sales and upselling abilities to promote retail products and additional services.Professionalism and a positive attitude.Physical stamina and the ability to stand for extended periods and perform massages or treatments.Knowledge of hygiene, safety, and sanitation standards in a spa environment.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Jalandhar
Work from Office
Job_Description":" This is a remote position. Rishi Immigration is a Canadian company with three offices: London, Ontario, Windsor, Ontario, and Jalandhar, Punjab, India. The Canadian Government authorizes us to practice Canadian Immigration Law and help clients worldwide with their immigration needs, such as student visas, work permits, LMIA, PR applications, etc. Conduct French language classes for clients at beginner, intermediate, and advanced levels. Design and implement structured lesson plans focused on reading, writing, speaking, and listening. Prepare candidates for immigration-related language proficiency tests (TEF Canada, TCF, DELF, etc.). Monitor students\u2019 progress and provide regular feedback and assessments. Maintain detailed records of attendance, performance, and improvement areas. Provide additional support and doubt-clearing sessions, as required. Collaborate with the immigration team to align training with visa requirements. Suggest and recommend learning resources and strategies for students. Stay updated with test formats and immigration language requirements. Requirements Proficiency in French (Minimum B2 level; C1/C2 preferred). Certified in French language teaching (DELF/DALF, Alliance Fran aise, or equivalent preferred). Prior experience in teaching French, especially for immigration exams, is highly desirable. Excellent communication and interpersonal skills. Familiarity with TEF/TCF exam patterns and immigration policies is a plus. Ability to work with diverse client profiles and adapt teaching methods accordingly. Basic computer skills and comfort with online teaching tools (Zoom, Google Meet, etc.). Must be flexible throughout the US shift (between 7.30pm to 3.30am IST) Benefits Work from home Part time (2-4 hrs a day) Flexible working hours (between 7.30pm to 3.30am IST) Hourly based payment ","
Posted 3 weeks ago
1.0 - 4.0 years
4 - 7 Lacs
Bengaluru
Work from Office
SOCIAL MEDIA COMMUNITY MANAGEMENT ASSOCIATE At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 40,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We re looking for people who are determined to make life better for people around the world. Position Overview: With more than half of the world s population active on social media, Lilly is seeking a high-capacity Social Media Community Management Associate to help accelerate its Social Media Center of Excellence in driving meaningful consumer and healthcare provider (HCP) engagement, improve health outcomes, and fuel business growth. The Social Media Center of Excellence is part of Lilly s Digital Engagement Team, joining leaders from the Enterprise Websites (EWI) and Search Capabilities teams who collectively design and deploy integrated, innovative, and scalable digital marketing strategies and solutions that address customer and business needs across Business Units, Functions, and Geographies. The Community Management Associate plays a crucial role in maintaining a positive and engaged social media online presence for Lilly and our brands. The role s primary responsibility is to support customer communications and foster meaningful conversations delivering best-in-class social care. Achieving this goal requires a passion for customer support, an ability to analyze and report on complex communications, a curiosity for what s possible, and an unrelenting desire to implement continuous improvement. Key Responsibilities: Community Engagement Monitor for adverse events (AE) and product complaints (PC) and report compliantly per Lilly policy. Oversee customer conversations applying tags for metrics tracking and managing replies where appropriate, while watching for trends around a brand or disease state. Collaborate with cross-functional teams, including Lilly Support Services (LSS), TechLilly, Medical, Legal, Regulatory, and other community management teams across the company by ensuring frequent, continuous, and effective communication with team members and key stakeholders. Regularly review existing content and keep all content updated to ensure completeness, consistency of messaging, and quality in accordance with ongoing strategic updates. Understand social media platforms and how each of them uniquely impacts audience behavior and content performance. Stay on top of upcoming trends and updates. Combine knowledge of how customers use platforms with user analytics to better understand the effects of these trends and recommend future strategies to brands. Analytics and Audience Insights Transform raw data into insightful information. Collect, organize, visualize, and assimilate social care data to better understand user engagement trends. Use the data and your knowledge of social media to support business decisions and generate meaningful results. Collaborate with and serve as a Social Care liaison between the CEH Social Media team and assigned brand teams to provide feedback, insights, and solutions for online engagement with customers. Support development and maintenance of social care dashboards and databases that are used to make decisions on future digital marketing and communications strategies and plans. Use data and visualizations to tell a story about what is happening on our channels. Dont just know the data; investigate and explain the why, using social care data to turn hunches into actionable ideas. Communications and Crisis Management Proactively share community management recommendations with Social Media Strategy and brand team members, including but not limited to new reactive responses. Craft compelling responses that are clear, concise, conversational, and compliant making use of text, video, and images. Maintain awareness of company risks and industry trends and proactively make recommendations about opportunities to engage, crafting timely, relevant responses to customer queries. Identify and address potential issues or negative feedback, working with the appropriate teams to resolve concerns and maintain a positive online environment. Operations, Quality, and Compliance Assist brand teams with assembling, formatting, and proofreading FAQs prior to MLRO submission. Partner with TechLilly to update content folders and perform quality review once FAQs have been uploaded in social media CRM tool. Work with community managers and third-party vendors to ensure compliance through training, implementation of quality standards and identifying and reporting non-compliance. Perform regular quality reviews of community manager and/or third-party agency work. Collaborate cross functionally to develop and maintain operational support documents (e.g., FAQs, procedures, job aids). Become an SME on the social media tool used in order to support business decisions related to configurations, automations, and AI, and coach others in their use of the tool. Team Expectations Work effectively and openly with other community managers across the organization to ensure consistency for the ways in which we engage with customers on social media platforms. Share learnings, execute efficiencies, and ensure alignment of goals and deliverables. Acquire a strong knowledge of our brands strategies, target patients, and key objectives. Build strong, trusting relationships with peers in the Lilly matrix, as well as third-party partners. Participate in learning and development opportunities to ensure delivery of exceptional value to our customers and Lilly business partners, including efforts to obtain expert level of understanding of the healthcare and pharmaceutical environment, trends in community management, innovation in vendor technology, and best-in-class customer engagements. Operate in a state of continuous compliance while meeting key business objectives. Help team achieve corporate diversity goals and objectives through active participation in diversity, equity, and inclusion initiatives. Ensure understanding of team priorities and make strategic tradeoffs to meet business objectives. Drive to continuous improvement to reduce time-on-task and operating expenses and fuel innovation. Quickly identify issues and areas of need or opportunity. Use escalation processes to proactively prevent issues, quickly resolve issues, and/or identify ways to leverage opportunities. Establish new/nurture existing relationships with various Lilly partners who are responsible for communicating with customers directly to ensure accurate, consistent customer messaging that resonates with the audience. Desired Skills: Proven track record in a client or customer service environment. Deep-rooted passion for customer service. Experience and desire to identify, address, and solve customer problems and concerns effectively along with the ability to stay calm when customers are stressed or upset. Experience working with social media content management systems such as Sprinklr, Sprout Social, Hootsuite or Khoros. Ability to maintain a large workload in a fast-paced, deadline driven environment, and to work on multiple tasks with minimal supervision. Ability to work independently and confidently make decisions. Compliance-minded. Possess strong oral and written communications skills including superior writing, grammar, editing and proofreading skills. Ability to effectively present information in one-on-one and group situations. Ability to write in a clear, concise, organized, and engaging manner for the intended audience. Ability to think and act effectively under pressure. Ability to adjust strategy or approach in response to the demands of a situation. Ability to adjust timelines, results, and expectations appropriately to changing needs. Ability to manage multiple projects and competing priorities. Ability to set priorities, goals, and timetables to achieve maximum productivity. Ability to display a high level of initiative, effort, and commitment toward completing projects in a timely manner. Willingness to build relationships and collaborate across the broader Lilly matrix. Strong team player with the ability to work effectively with employees at all levels. Prefer that candidate has pharmaceutical industry knowledge and the ability to translate how trends in news and customer conversations can impact Lilly and its brands. Proficient in Excel and or PowerBI Preference for candidates who also speak any of the following languages: Italian, French, German, Japanese, Portuguese, and Spanish Minimum Qualifications Bachelors degree Three+ years of experience working in customer service/customer care or social media Strong organizational skills and ability to maintain a large workload in a fast-paced, deadline driven environment. English proficiency (written and spoken) required. . .
Posted 3 weeks ago
5.0 - 10.0 years
8 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills and Competencies Required: Proficiency in Dutch: B1 and above or BA/MA in French Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Speak, write, and read fluently in Italian language.
Posted 3 weeks ago
5.0 - 10.0 years
6 - 14 Lacs
Gurugram
Work from Office
Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time Work from Office Hours: Monday Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.
Posted 3 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
Gurugram
Work from Office
Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time Work from Office Hours: Monday Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: The research function within ESG&DI is primarily responsible for being subject matter experts on one of the research verticals. These verticals include compensation, governance, activism, voting and risk. Key responsibilities include managing the methodology for data collection; managing outsourcer workflow; executing manual processes; quality assurance and liaising closely with Product and Engineering teams. As a Junior Research Analyst you will support the Senior Research Analysts/ Research Team Lead in designing and managing the data collection methodology for the vertical you are a part of. Your primary task will be managing the workload of our third-party service provider within agreed timelines. Ensuring data quality and timely delivery to meet client standards is core to this role. Strong quality assurance practices in the data collection process are crucial. This role also involves executing manual data collection and importation from various global sources, adhering to defined methodologies to ensure accuracy and operational efficiency. Your work will directly contribute to providing clients with relevant and precise insights. We expect this role to fully own certain daily and weekly tasks, as well as ongoing projects within the vertical. The Junior Research Analyst will also be responsible for training the service providers and ensuring that process documentation is updated frequently and clear to understand. The successful candidate will be numerate and have strong attention to detail. The candidate will be a self-starter who can work without supervision. They will be an independent thinker and proactive in suggesting solutions and work continuously towards improving our product offering. Key Responsibilities Proactive communication and management of outsourcer workload. Management reporting of daily workflow. Conduct data collection tasks to uphold the integrity of our database and keep it current. Execute systematic checks to identify data inaccuracies and operational inefficiencies as per predefined protocols. Provide regular updates and reports to the Vertical lead on progress and challenges, Required Experience/Skills 0-2 years work experience in a professional services environment. Strong academic qualifications (Graduate degree in international relations / law / politics / economics / finance desirable). Analytical approach and problem-solving attitude. Strong written and verbal communication skills in both English and Hindi. Ability to manage deadlines. Ability to adapt to difficult workload demands, e.g., time/resource constraints. Proficiency of Microsoft Office, especially Excel. Keen to learn and willing to go the extra mile. Preferred Experience/Skills Additional language skills preferred: French or Spanish What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Posted 3 weeks ago
2.0 - 3.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Job title : Sr. Mat. & Doc. Flow Manager Location: Hyderabad Work Mode : Hybrid About the job Our Team: The CMC (Chemistry, Manufacturing, and Controls) Demand and Supply Hub serves as the critical link between product development and market delivery, ensuring seamless coordination of supply chain activities to meet patient needs worldwide. We transform scientific innovation into reliable, high-quality pharmaceutical supply through strategic planning and operational excellence. Main responsibilities: The mission of the CMC Material & Documentation Flow Platform is to support the efficient coordination of Drug Product (DP) and Marketed Products (MP) transfer and receipt to sustain clinical and non-clinical development. Projects & scope: All products under the responsibility of the CMC Integrated Demand & Supply team Supports CMC Integrated Demand and Supply team in the management of material and documentation requirements for shipment and receipt of products (drug products or marketed products) under the accountability and supervision of / and the timelines defined by Demand & Supply Leader assigned to a given project. Providing Material Flow Management (MFM) services, Create and maintain material codes in ERP systems, Execute ERP transactions (Purchase Orders and Transfers Orders), Coordinate Drug product transfer from manufacturing facilities to packaging facilities Oversee Drug Product (DP) flow management for Contract Manufacturing Organization (CMO) Packaging, Coordinating and execute Drug Product destruction plans Serving as Subject Matter Expert (SME) for Qualipso and Provide technical support for Qualipso events management (including CMO/FSO) (e.g., temperature excursion management, deviation handling) Filling product documents such as (but not limited to): Product Information Document (PID), Drug Product Study Document (DPSD), Traceability reports, Technical Conditions for DP shipments, Filling products data in D&S tools such as (but not limited to) COMPASS, Demand Module (DMM), RDPM, Request of product documents to the appropriate owners as prerequisites for DP handling such as (but not limited to) TOR, quarantine and shipment authorization, CoR/CoA, US customs documentation, preparation and tracking of French Import License request form, Provide customs documentation expertise and support in documentation management in compliance with regulatory requirements: US customs documentation, CN customs requirements definition French Import License request form preparation and tracking Support operational planning activities by providing DP schedule information to CSC Operations warehouse About you 2-3 years of work experience in supply chain, CMC, clinical fields, pharma R&D, Good Knowledge of Global Exports and Imports is a plus. Good communication skills, Ability to work in a Global Team environment, Knowledge on Process Mapping and Continuous Improvement Strong knowledge of Pharma Product Manufacturing/Packaging, Strong knowledge of CMC and Clinical Supply Chain processes and deliverables Strong knowledge of ERP systems, Excellent oral and written communication skills Proficiency in written and spoken English is required to interact with multiple interfaces worldwide, Good to have spoken and written proficiency in French but its not a must. Ability to work productively with a broad and diverse group of stakeholders Ability to prioritize task Bachelor of Science (BS) degree with supply chain, CMC, clinical fields, pharma R&D , GMP certification is a must. Languages : English, Good to have written & spoken French proficiency but its not a Must. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !
Posted 3 weeks ago
2.0 - 3.0 years
3 - 7 Lacs
Gurugram
Work from Office
Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time Work from Office Hours: Monday Friday, 9:00am 8:00pm IST Department: President s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and em+D120ployment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 2-3 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
"Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time Work from Office Hours: Monday Friday, 9:00am 8:00pm IST Department: President s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 3-5 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. "
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Since its founding in 1991, Masstrans has consistently delivered top-tier public transportation solutions. A key milestone was the company s 2004 strategic partnership with Hanover Displays UK, which spearheaded the development of a passenger information system for Indian buses. This innovative system has become widely recognized and adopted throughout the transportation industry. Current Openings! Sales & Business Development Location: Talawade Pune Job Code: ME FS-0225 R&D Manager Production Manager Location: Talawade Job Code: ME FS-0225 Reach us! United States United Kingdom Albania (Shqipe ri) American Samoa Antigua and Barbuda Austria (O sterreich) Azerbaijan (Az rbaycan) Belgium (Belgie ) Benin (Be nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (Re publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) +243 Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica Co te d Ivoire Croatia (Hrvatska) Curac ao Czech Republic (C eska republika) Denmark (Danmark) Dominican Republic (Repu blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane franc aise) French Polynesia (Polyne sie franc aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guine e) Guinea-Bissau (Guine Bissau) Hong Kong ( ) Hungary (Magyarorsza g) Iceland (I sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (Me xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Moc ambique) Myanmar (Burma) ( ) Namibia (Namibie ) Netherlands (Nederland) New Caledonia (Nouvelle-Cale donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panama ) Papua New Guinea Peru (Peru ) Poland (Polska) Puerto Rico Re union (La Re union) Romania (Roma nia) Saint Barthe lemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie franc aise)) +590 Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508 Saint Vincent and the Grenadines San Marino Sa o Tome and Pri ncipe (Sa o Tome e Pri ncipe)
Posted 3 weeks ago
6.0 - 10.0 years
30 - 35 Lacs
Mumbai
Work from Office
: Job TitleTAS Transaction Management specialist, AVP LocationMumbai, India Role Description OverviewBusiness Division Deutsche Banks Corporate Bank (CB) a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionsacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. OverviewBusinessTrust and Agency Service (TAS): With offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore and Tokyo, the Trust and Agency Services team at Deutsche Bank has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency and Depositary Receipts. OverviewTeam: The Transaction Management Group (TMG) is part of the Trust and Agency Services business of the Corporate Bank and comprises both Corporate Trust and Depositary Receipts product lines. Corporate Trust provides agency, trustee and depositary services to the international capital markets and acts on a wide range of debt and equity instruments providing the roles of trustee, collateral agent, cash manager, escrow agent, principal paying agent and registrar. The Depositary Receipts business provides services in connection with the establishment of both capital raising and non-capital raising American depositary receipt and global depositary receipt programs for corporate issuers around the world. This role is exciting and broad ranging and will provide the opportunity to support both business lines. The successful candidate will be required to cover European working hours supporting the EMEA business Corporate title will depend on the relative experience of candidate. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Leading support for transaction documentation review for TAS and co-ordinating with internal and external counterparts Providing detailed comments on Offering Circulars, Trust Deeds, Agency Agreements, and other supporting transaction documents to facilitate deal closings Dealing with periodic documentation issues on deals Assisting the Client Services, Analytics and Sales teams with, and drafting responses in relation to, client-related issues Providing support in reviewing documentation in relation to major restructurings, amendments, and waivers. Providing support in reviewing redemption and unwind documentation and taking on responsibility for defaulted or distressed transactions. Assisting as required with internal strategic and regulatory driven projects, in addition to new product development Developing and maintaining relationships with investment banks, asset managers and law firms Any other duties or ad-hoc projects as required. Your skills and experience Experience in Debt / Equity Capital Markets including legal, corporate banking or ancillary services Knowledge of structured finance products (such as ABS, MBS, CDOs, Repackaging and ABCP) Knowledge of conventional debt products (such as MTN Programmes, Corporate Bonds, High Yield Bonds, Exchangeable/Convertible Bonds) Experience of documentation reviewing Strong analytical, negotiation and drafting skills, with strong attention to detail and risk awareness Legal qualifications would be beneficial Foreign language skills including German, Italian, Spanish, French and Russian would be beneficial You will be: An effective and concise communicator, both verbal and written Able to interact with people from different business/disciplines acting consistently throughout the organization. A team player with a proactive mind-set and a professional attitude to delivery and client-focus Comfortable working in a challenging and rapidly changing business environment. Able to adapt to complex financial and operational matters. Educated to degree level or similar How well support you
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
haryana
On-site
The EY People Advisory Services (PAS) team, part of the Tax & Legal service line, specializes in all aspects related to people management. Our professionals assist clients in developing and executing integrated people strategies, offering guidance on areas such as development programs, remuneration packages, global secondments, and digital workflows. By aligning the people agenda with overall business strategies, we help clients achieve a competitive edge by ensuring the right people with the right skills are in the right positions at the right cost, performing the right tasks. Join our team and shape the future with confidence. As a member of the Reward team within the People Advisory Services department, you will collaborate with over 50 experts in remuneration, technology, and data across 5 offices in Belgium. Our focus is on enhancing reward policies and practices, supporting clients in areas like cost reduction, compensation strategies, and compliance with legislative changes. We have identified three key areas of focus within our team: - Employer Reward Experience - Employee Reward Experience - Data & Tech Reward Experience Your role will involve working on projects that address client queries, such as ensuring compliance with tax exemptions and exploring opportunities for financial support for employee development. To be successful in this role, you should have: - A master's degree in law or economics, possibly with a specialization in fiscal matters. - Minimum of 6 years of relevant experience. - Proficiency in Dutch and/or French, along with fluency in English. - A collaborative and innovative mindset dedicated to delivering exceptional client experiences. - A strong curiosity about emerging trends in the workplace and a drive to develop innovative solutions. In return, we offer: - Comprehensive training and development opportunities as part of the EY Family. - Competitive remuneration package including benefits like a company car, health insurance, and more. - Flexible working arrangements to support work-life balance. - An inspiring work environment that fosters personal growth and skill development. - Access to coaching and career guidance tailored to your unique strengths. - Participation in team-building activities and social events. - Commitment to sustainability through eco-friendly practices and transportation options. - Convenient office locations with accessible amenities and facilities. Join EY for a rewarding career where you can unlock your full potential, supported by cutting-edge technology, collaborative teams, and a diverse and inclusive culture. Through our mentorship and training initiatives, you'll stay ahead in your field while building a network of professionals to support your growth within EY and beyond.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. Its official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Job Overview This role is vital in ensuring Bazaarvoice customers receive the maximum possible value from their contracted services and achieve stated goals in the areas of Social & E-Commerce. You will leverage innovative technologies to support some of the worlds leading brands. Our Client Success Managers (CSMs) own the long-term relationship between Bazaarvoice and our clients. CSM are strategic consultants. They provide business solutions and platform optimization to their clients. CSMs also partner with Account Directors who own renewal and commercial conversations. This role is pro-active and dynamic. Each CSM will need strategic planning skills and the ability to provide value-based messaging to articulate the tangible value of Bazaarvoice and to motivate client action. CSMs will also need to manage priorities across a varied portfolio of 70-80 accounts. Each CSM is responsible for the care of a diverse, named portfolio of accounts in EMEA. CSMs leverage a variety of methods to drive adoption, increase satisfaction, mitigate risk, and identify opportunities for expansion. These methods are a blend of direct, digital, live, and pre-recorded content. As a CSM, you will use strategic recommendations to drive value in our partnership and help our clients achieve their desired business outcomes. Key Responsibilities Advise clients on strategies to maximize the value of their Bazaarvoice products and solutions by incorporating user-generated content into online and offline operations including marketing, merchandising, customer service, product development, and distribution relationships. Observe and track trends across portfolio analytics to recommend best practices. Execute high-value activities and manage client lifecycle across a significant portfolio using productivity tools (Salesforce, Gainsight, etc). Discover and influence clients internal metrics for success working with Bazaarvoice, and ensure the client knows how to achieve and measure those results to maximize ROI. Help key stakeholders and client c-level team understand the value they are receiving from Bazaarvoice. Manage client health by identifying and documenting risks, and working with cross-functional team members to develop successful client outcomes. Promote new feature adoption to enhance client satisfaction and program performance. Prioritize and effectively blend tech-driven, 1:many, and 1:1 client interactions across a diverse portfolio of SMB accounts. Skills And Experience Necessary For The Role Confident and solid written and verbal communication in English and either French or German College education Bachelor degree or equivalent 2-5 years of experience in account management or client success roles with US and EU clients, ideally within software, online and/ or other marketing/ e-commerce technologies. Skillful in time management, organizational systems, and prioritization. Ability to manage high volume of accounts and directly own client relationships concurrently. Sufficient in meeting deadlines and expectations with minimal supervision. High level of comfort with Microsoft Office and Google suites. Outstanding oral, written, and client-facing presentation skills. Comfortable communicating across multiple methods with both known and unknown points of contact including c-level executives Positive, self-starter attitude with absolute willingness to go the extra mile and exceed expectations. Curious mindset and strong desire to learn. Customer-centric oriented with a focus on delivering value (KPIs definition tracking). Experience with Gainsight and Salesforce a plus, but not required. Working hours: 2:30pm-11:30pm IST Other details: We are a hybrid work environment (mandatory 3-days work from office). We are located in Global Technology Park, Bellandur. Why Join Us Opportunity to work with cutting-edge technology and make a meaningful impact. Collaborative and innovative work environment. Competitive salary and comprehensive benefits package. We are a Great Place To Work certified (three years in a row). Why join Bazaarvoice Customer is key We see our own success through our customers outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because its in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because were laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion whats best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion ,
Posted 3 weeks ago
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