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3.0 - 8.0 years
3 - 8 Lacs
Mumbai
Work from Office
Urgent hiring for Overseas Sales Support / Pricing Location : Mumbai - Andheri East Job Description: We are seeking a proactive and detail-oriented professional to manage daily quotation activities for overseas agents. The candidate will play a key role in ensuring timely and accurate responses to enquiries and driving conversion through effective coordination and reporting. Key Responsibilities: Respond promptly to daily enquiries from overseas agents with accurate freight quotations. Log all incoming enquiries in the EFS system and maintain updated records. Ensure high conversion rates (min - 35%) by following up and coordinating with agents as needed. Collaborate closely with the Customer Service and Pricing teams to gather accurate information and ensure smooth operations and provide timely updates to agents. Schedule and coordinate meetings with overseas agents when required in order to drive conversion and increase enquiry count. Prepare and analyse reports on quotations sent, conversion rates, and identify areas for improvement. Contribute to strategies aimed at increasing the conversion rate of enquiries to bookings. Key Skills & Requirements: Experienced in freight forwarding and international logistics and currently working in the same profile and experienced in handling Overseas Nomination enquiries. Strong communication and coordination skills. Well versed with all the products , LCL , AIR , FCL, Custom Clearance and Transportation and well versed with all the Inco Terms. Proficiency in MS Excel and data analysis. Detail-oriented with the ability to manage multiple enquiries simultaneously and efficiently Familiarity with EFS or similar systems is a plus.
Posted 1 month ago
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