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Application Support Analyst L3 EDI Specialist Bridgenext

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an EDI Support Engineer in Application Support, your role is crucial in enhancing the capability of Tier 1 analysts to independently address EDI-related issues. Your main focus will be on fostering a self-sufficient support organization by sharing your expertise, offering guidance, and developing documentation to empower analysts in troubleshooting effectively. By acting as the escalation point for complex EDI matters, ensuring high-quality ticketing practices, and reducing unnecessary escalations to Engineering, you will contribute to streamlining issue resolution and enhancing the overall support experience for the organization. Your deep understanding of the freight lifecycle, inclusiv...

Posted 3 days ago

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