929 Freight Forwarding Jobs - Page 19

Coordinator Sea Import Clearance: 1. To receive pre-alert documents from Customers/Freight Forwarders and forwarding / sharing those with Manifesting Team for checklist drafting. 2. To communicate with customer for further requirement related to their import goods & arranging final approval of checklist for BE manifestation/submission. 3. To look & follow-up further clearance planning, arrangement of SL debit note, CFS charges, Stamp Duty, Customs Duty etc. 4. Vouchers Bookings in system & forwarding payments requisition to the account department. 5. To prepare & maintain DSR as per customer/s requirement. 6. To keep follow-up for DO, Vendors’ Invoices, closing of Not over Cheques & Suppliers Bill in system. 7. To keep follow-up for shipping Line’s Security Deposits, Invoices, refund. 8. To keep follow-up with Transporter for their Invoices, LR copy, Empty Drop-off charges etc. 9. To be responsible to establish proper communication & coordination with Customers, SL, CFS, Transportation, CFS staff, Testing Agencies etc. Coordinator Air Import Clearance: 1. Looking into the pending activity reports & action on the same 2. Update the reports properly and followup on regular basis for clearance on Priority basis. 3. Follow-up with Consignee for pending payments and coordinate with Credit control department. 4. Implement ways for expense control 5. Oversee the billing of large shipments 6. Build strong relationship with Consignee / CFS / AIRLINES 7. For any escalations – follow the escalation matrix 8. Get involved directly into major business & shipments 9. Strongly follow the SOP for all customers 10. Plan daily work and prioritize the same as the need be. 11. Work efficiently towards achieving the department Service Excellence

1. Business Growth & P&L Ownership Achieve revenue and EBIT targets across enterprise and strategic automotive accounts. Lead acquisition of high-value customers, manage large RFPs, and close key deals. Drive sector-specific growth initiatives focused on maximizing EBITDA contributions. Maintain retention of 70%+ of enterprise accounts by volume and profit contribution. 2. Strategic Sales & Market Penetration Identify and convert new business opportunities across core automotive verticals including OEMs, Spare Parts, and EVs. Own the end-to-end sales process: lead generation, pitching, proposal development, negotiation, and deal closure. Utilize CRM platforms to track pipelines and enforce disciplined sales governance. 3. Customer and Market Development Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the automotive ecosystem. Stay updated on automotive industry shifts, and logistics innovations to proactively identify new opportunities. Represent DP World in relevant industry forums and conferences to strengthen the company s position in the automotive space. 4. Collaboration & Cross-BU Integration Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic automotive supply chain solutions. Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols. Collaborate with platforms like Trade Finance to offer value-added solutions for clients 5. Client Engagement & Retention Build and manage CXO-level relationships with procurement and supply chain leaders. Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities. Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery. 6. Commercial Excellence & Reporting Lead contract negotiations with a focus on profitability and customer expectations. Track and report key sales KPIs, including pipeline status, win ratios, EBIT margins, and retention rates QUALIFICATIONS & COMPETENCIES Master s degree in supply chain, Logistics, Business, or related field preferred. Minimum 6 years of experience in logistics with at least 4 years in Logistics Sales Strong commercial acumen with experience managing large P&Ls and sector portfolios. Hands-on experience with enterprise/strategic account development and cross-functional collaboration. Attributes: Attention to detail, execution-focused, persistent, and highly customer-centric. Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding , and Free Trade Warehouse Zones (FTWZ) .

Responsible for managing the sales team Developing the business plans Have to achieve assigned GP for self & team Expanding market Achieve target’s in terms of volumes & profit Establish and maintain current client & potential client relationships

JOB DESCRIPTION Required knowledge of: 1. Knowledge of Exim Policy, Incoterms, Payment Terms, UCP Rules 2. Conversant with Customs Rules and regulation for import & export 3. knowledge of the International Logistic & transportation industry. 4. Conversant with handling of hazardous cargo shipment 5. Complete knowledge of export-import shipment process (Air, rail, Ocean Primary Responsibilities: • Responsible for complete export shipment planning process as per incoterms and customer orders – right from cargo readiness to shipment and b/l release - from multiple loading ports in India • Achieving Monthly export dispatch targets – from multiple manufacturing plants in India • Follow up - with shipping companies and forwarding agents for bookings • Follow up - with forwarding agent and CHA's for timely gate in the port and advance loading list send to shipping co. • Responsible for timely updation of shipment status in SAP. • Coordination with Customer service teams for shipment updation to customers • Coordination with planners, dispatch teams, QC teams at plants. • Coordination with CHAs, transporters, freight forwarders, shipping lines, third party inspection agencies. • Resolution of issues related to shipments with customs, shipping lines, CFS, other allied agencies. • Responsible for MIS reporting. • Ensure export/import laws and regulations in the importing ports at respective destination countries are adhered to. • Responsible for KPIs related to timely delivery and shipment costs. • Provide advance container volume forecast to shipping lines, CHAS, Transporters Involvement in Global Logistics for respective region like - NAM, EU, APAC, LATAM etc. Would be also responsible for Pre-shipment & post- Shipment whenever required. Qualification: • 07 to 10years • MBA in SCM/IB/Operation • Diploma in EXIM /SCM /logistics • Material management / import export management / Supply chain management / Proficient in Excel /Proficient in English & quality communication Job Title:Logistics - Specialist Department / Function:Logistics Position:Full Time Location:UPL Global Shared Services, Pune - India

Role & responsibilities This position requires field sales work, with responsibilities spanning across various regions in South India Generate revenue from new customers while ensuring substantial profit margins. Conduct sales calls (physical and telephonic) to prospective clients, both domestically and internationally. Manage client onboarding and address day-to-day queries and complaints effectively. Achieve monthly and yearly sales targets as set by management. Send daily activity reports to immediate supervisors in the specified format. Develop strategies to penetrate new regions, territories, and industries to capture more customers and achieve targets. Conduct research to create a database of potential clients and collaborate with senior management to generate business in specific segments that are currently untapped by the organization. Engage in field sales activities, including regular travel to key markets and regions to conduct face-to-face meetings with prospective clients and strengthen relationships.

Role & responsibilities Hunt new business opportunities with a clear focus on SME accounts Start convert existing business to company on immediate basis. Forecasting annual, quarterly and monthly Sales goals and developing specific plans to ensure long and short-term growth Generate creative ideas on customer acquisition and sales related activities to achieve targets and revenue Provide the region operations team with daily guidance, leadership and overall support on any issues relating to operations, communication, and revenue enhancement, human resources, standardizing procedures, systems applications, and executing processes to meet customer needs Develop and retain existing customer base Build a quality pipeline of SME customers and ensure to get the maximum of customers on board Prepare quotations using our online tools and submit our proposal to the customers Deliver presentations about our company products Develop expert market knowledge on key focus trades, carriers, routings, sailings, etc.. Report customer complaints to the Customer Care Team Preferred candidate profile Minimum 4 years experience in the freight forwarding industry Minimum 4 years experience in sales with a focus on developing complete logistics products Extensive and proven knowledge of Logistics market environment

Dear Candidate, We have a Job Opening for Sales Manager with Freight Forwarding Industry at Gurgaon and Mumbai. Requirement Details: Location : Gurgaon and Mumbai Designation: Sales Manager Experience: 6 to 15 Expected Notice Period : Immediate to 30 days Individual Contributor Role: End-to-end sales + BD+ pricing experience mandatory (FCL)+ good knowledge of quotations, who is dealing with stakeholders. Profiles should be from Freight forwarding (ocean or air or both) industries only. Traveling is required. Achieve sales and profitability goals as established by the Branch. Generates more profitable clients for achieve branch monthly target. Provide regular activity and sales reports to the reporting manager Introduce the organization to all the customers in the region assigned. Identify & secure new customers. Expand & explore new territories Increase the profit margin of existing customers Ensure customer satisfaction through regular contact with existing / new accounts Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials. If you are interested, kindly share your updated CV to cg11@convate.com with below details. Kindly fill the below details: 1. Reason for job change: 2. Current Salary: 3. Expected Salary: 4. Years of Experience: 5. Notice Period: 6. Family Details: 7. Good time to call: Request you to kindly refer any of your friends or colleagues relevant and interested to the opportunity shared. About Convate Consultancy Recruitment Firm: Estd in 2004, Convate (team of 60 recruiters) is a leading International Recruitment Company having operations in Bangalore and Dubai. We specialize in the recruitment of IT/Healthcare/Engineering in India and the Middle East. Convate provides a learning-based work culture with a strong opportunity to grow in the years to come. Thanks and Regards, Krishnapriya Varun Recruitment Specialist Cg11@convate.com 9620852804 Convate Consultancy Services Pvt Ltd

- 4+ years of experience in sales, preferably within the logistics industry/freight forwarding (international). - A passion for exceeding sales targets and building strong client relationships. - Excellent communication and interpersonal skills Required Candidate profile - Proven experience in freight forwarding and export/import processes - Strong understanding of business development strategies and relationship selling - Excellent teamwork and communication skills

Sales Professional will be responsible for developing and executing sales strategies to drive revenue growth within the freight forwarding segment. This role involves building and maintaining strong relationships with clients, identifying their shipping needs, and providing tailored solutions to enhance their logistics operations. Key Responsibilities: Sales Development: Identify and pursue new business opportunities in the freight forwarding sector. Client Relationship Management: Build and maintain strong relationships with existing and potential clients, ensuring high levels of customer satisfaction. Market Analysis: Conduct market research to understand trends, competitive landscape, and client needs. Proposal Development: Prepare and present customized proposals and quotes based on client requirements. Negotiation: Negotiate rates and terms with clients and vendors to achieve optimal pricing and service levels. Collaboration: Work closely with operations and customer service teams to ensure smooth execution of logistics solutions. Reporting: Maintain accurate records of sales activities, pipeline, and forecasts in the CRM system. Industry Knowledge: Stay updated on industry trends, regulations, and best practices to provide informed recommendations to clients. Qualifications: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. Proven experience in sales within the freight forwarding or logistics industry. Strong understanding of logistics operations, including air, ocean, and ground freight. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Proficient in CRM software and Microsoft Office Suite. Strong analytical and problem-solving abilities. Benefits: Competitive salary and commission structure. Health, dental, and retirement benefits. Opportunities for professional development and career advancement. A dynamic and supportive work environment. Location : - Mumbai, Bengaluru

Role & responsibilities - Pricing Shipment co-ordination Follow-up on enquires with overseas agents and local customers Preferred candidate profile - Pricing, customer service in Freight Forwarding company- major into exports

Role & responsibilities Proven track record in sales, preferably in shipping & logistics Strong communication, negotiation, and interpersonal skills Ability to work independently and in a team environment Knowledge of freight forwarding, NVOCC, supply chain, and logistics solutions Willingness to travel as needed Preferred candidate profile Any graduate (MBA preferred) 6-12 years experience in Freight forwarding & NVOCC sales Exceptional interpersonal and communication skills in English and in local language Good Negotiation skills -Ability to negotiate rates, terms, and conditions with clients, carriers, and other stakeholders to get the best deals while maintaining profitability. Good Presentation Skills

International Freight Forwarding MNC Hiring Job Responsibilities: Explore business opportunities and generate sales leads from shippers, forwarders & CHAs effectively. Arrange meetings with new and prospective clients and introduce complete range of companys products and services. Exercise responsibility for achievement of monthly sales targets fixed by the management. Generate business from existing clients by making routine sales calls/ tele calls. Co-ordinate with Customer Service desk, Operations and Documentation department for complete follow-up on shipments generated. Analyse market trends and detect effective measures for penetrating business. Facilitating prompt preparation & submission of quotation/RFQ to customers. Ensuring that weekly consol planning schedules are sent to customers. Submitting sales/division reports to reporting head at regular intervals. Facilitate timely follow-up on collections from customers. Conduct regular review meetings with the team and enhance performance. Endeavour for any other relevant duty or responsibility that may be assigned from time to time. Candidate can directly Walk-In to our office premises From Monday to Friday between 3:00 pm to 5:00 pm Apply resume to thamizharasi@swiftcargo.com email subject [WALKIN POST-SALES RESUME] No Of Openings Hyderabad: 5 Kolkata: 4 Pune: 4

Required Skills & Qualification . Minimum 3 years of hands-on experience in export operations and pricing within the freight forwarding sector. Strong negotiation and decision-making skills. Excellent communication skills preferred calicut candidates

WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required .Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuances. Qualifications Graduate - any stream Additional Information Freshers can apply

Collaborate with cross-functional teams to achieve strategic outcomes. Apply subject expertise to support operations, planning, and decision-making. Utilize tools, analytics, or platforms relevant to the job domain. Ensure compliance with policies while improving efficiency and outcomes.

Role Purpose: Responsible for the day-to-day booking of accounts payable invoices, Invoice Tracker management, monthly AP closing activities. Designation: Specialist-Forwarding Finance-Global Service Centre Base Location: Navi Mumbai Reporting to: Assistant Manager- Forwarding Finance-Global Service Centre Key Role Responsibilities: Book invoices into the system, ensuring accuracy, appropriate approvals, and adherence to company policies. Perform reconciliations to verify that invoices are booked correctly in the system and cross-check with the sub-ledger to confirm proper interfacing. Maintain a detailed and up-to-date query sheet, tracking and managing all outstanding invoice issues, following up regularly to ensure timely processing and booking. Address and resolve invoice queries efficiently, escalating unresolved discrepancies or process bottlenecks to the Team Lead/Manager for further investigation. Ensure compliance with company policies, tax regulations, and legal requirements in all accounts payable activities, mitigating any potential financial risks. Assist in maintaining records for audits and ensuring proper documentation for future reference. Follow internal policies, procedures, and accounting controls to ensure compliance with accounting standards. Contribute to process improvements by identifying opportunities to streamline operations, enhance efficiency, and reduce manual intervention. Engage in cross-functional training to build broader knowledge of the business functions and gain insights into the overall customer experience and financial impact. Ensure high-quality data entry, maintaining the integrity of financial records and ensuring supplier accounts and transactions are accurate and up to date. Skills & Competencies: Strong attention to detail and accuracy in financial data management. Ability to work well in a team environment while also being able to handle individual tasks effectively. Proficiency with accounting software and MS Office, particularly Excel for data analysis and reporting. Effective communication and problem-solving skills to manage customer inquiries and resolve issues professionally. Good verbal and written communication skills. Ability to work in a fast-paced, dynamic environment with multiple priorities. Ability to maintain confidentiality and handle sensitive information. Education & Qualifications: Bachelor s degree in accounting, Finance, or related field. 3-5 years of experience in Accounts Payable or a related field. Knowledge of accounting principles. Familiarity with accounting software and systems (e.g. Oracle). .

Role Purpose: Responsible for the day-to-day validation of accounts payable invoices, Invoice Tracker management, Vendor Reconciliations, Vendor Payments and monthly AP closing activities. Designation: Specialist/ Senior Specialist -Forwarding Finance-Global Service Centre Base Location: Navi Mumbai Reporting to: Assistant Manager-Forwarding Finance-Global Service Centre Key Role Responsibilities: Review and verify invoices for accuracy, appropriate approvals and adherence to company policies. Process payments for due invoices and prioritize urgent invoices, ensuring timely and accurate disbursements. Perform detailed reconciliations of accounts payable sub-ledgers with the general ledger. Address and resolve payment discrepancies, invoice disputes, or vendor queries efficiently. Generate reports on outstanding payables, payment schedules. Ensure compliance with company policies, tax regulations, and legal requirements in all accounts payable activities. Assist in maintaining records for audits and ensuring proper documentation. Assist in month/year-end closing activities related to accounts payable. Publish Monthly/ weekly Aging and other reports of the zone that is supported. Identify and escalate unresolved discrepancies, anomalies, or process bottlenecks to the Team Lead/Manager for further investigation and resolution. Follow internal policies, procedures, and accounting controls to ensure compliance with accounting standards and legal regulations, mitigating any potential financial risks. Participate in identifying opportunities for process improvement, contributing ideas to streamline operations, enhance efficiency, and reduce manual intervention. Actively engage in cross-functional training to build knowledge of the broader business functions, supporting collaboration and gaining insights into the overall customer experience and financial impact. Assist in month-end and year-end closing activities related to accounts payable, ensuring that all transactions are recorded in a timely and accurate manner. Ensure high-quality data entry and maintain the integrity of financial records, making sure that supplier accounts and transactions reflect the most accurate and current information. Skills & Competencies: Strong attention to detail and accuracy in financial data management. Ability to work well in a team environment while also being able to handle individual tasks effectively. Proficiency with accounting software and MS Office, particularly Excel for data analysis and reporting. Effective communication and problem-solving skills to manage customer inquiries and resolve issues professionally. Good verbal and written communication skills. Ability to work in a fast-paced, dynamic environment with multiple priorities. Ability to maintain confidentiality and handle sensitive information. Education & Qualifications: Bachelor s degree in accounting, Finance, or related field. 3-5 years of experience in Accounts Payable or a related field. Knowledge of accounting principles. Familiarity with accounting software and systems (e.g. Oracle). .

Role Purpose: The Associate shall be responsible for processing of information, ensuring the data integrity and Quality. The position requires attention to detail, efficiency, and the ability to work collaboratively within a team. Core activity is to input the data related to Vessel movements (Vessel details, booking & Customer details) invoice can be processed to the customers. This activity includes attentions to details, Data gathering and correction if required as per the information provided. Follow the Vessel schedules to plan the day and working time. Designation: Associate - Feeder operations Base Location: Navi Mumbai Reporting to: Assistant Manager Key Role Responsibilities: Good communication skills, both verbal and written. Meticulous attention to detail for accurate data entry, including capturing details of documents related to Ocean Transportation. Knowledge of shipping industry and Vessel details would be ++. Good knowledge of excel, working on multiple files simultaneously. Organizational skills to manage multiple tasks efficiently, such as accurately inputting information into desired systems following established guidelines. Customer-focused mindset for exceptional service, meeting deadlines for assigned tasks related to booking creation and updates. Team player with a collaborative and positive attitude. Basic tech proficiency, including CRM tools and software. Effective time management to meet deadlines and deliver goals as per defined KPIs. Empathy and patience when dealing with customer concerns, following instructions as mentioned in the Process Manual. Education & Qualifications: Bachelors degree. Should have good communication skill in English and must have good proficiency in Email Writing & excel skills. 0 - 2 years of experience in Documentation processing with a reputed shipping/logistics organization. Willingness to work in Shifts as per allocated (working hours as per Vessel schedules) roster, should be fine to work in night shift as well. .

Developing & implementing business plans, monitoring operations to ensure customer satisfaction, Liase with Shippers/Forwarders to market the Break Bulk division,account management, generate new sales leads, contract negotiation and sales closure, . Required Candidate profile The candidate should be Post Graduate from a premiere institute with relevant experience Break Bulk/Project Cargo shipping line/Freight forwarding Result oriented, knowledge of market and customers

TCS is hiring for Logistics-SME role !!! Experience- 1 - 5 Years Qualification:- Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory. Shift- Rotational 24 *7 Job Description: Representing the project as a Subject matter expert A good communicator and relationship building & interpersonal skills, strong analytical, problem solving & organizational abilities. Experience in managing and validating customs filing process Preparing training material and process SOPs. Working closely with Customer, multiple stakeholders to process activities and task pertaining to air logistics especially in Custom filing process Should be able to proactively resolve customer issues with high sense of urgency. Work towards deadlines and deliver quality outputs within timeline.

Developing & implementing business plans, monitoring operations to ensure customer satisfaction, Liase with Shippers/Forwarders to market the Ro-Ro division,account management, generate new sales leads, contract negotiation and sales closure, . Required Candidate profile The candidate should be Post Graduate from a premiere institute with relevant experience Ro-Ro shipping line or Freight forwarding Result oriented, hold good knowledge of Ro-Ro market and customers

Role & responsibilities Candidate should be Graduate/Post Graduate with 8-10 years experience in similar capacity in Container Liner Shipping / Freight Forwarding and a proven track record in dealing with Shippers/Intermediaries and leading corporates. Candidates should be able to identify potential customers, apply innovative methods to obtain target results and lead a sales team. Must have a good network and relationships with the players in local market and surrounding areas. Must have excellent oral and written communication skills.

Key Role Responsibilities: Strong professional communication skills in order to deal with DPWL clients informing them about status of their shipments. Responsible for the timely completion of jobs into freight forwarding automation by managing the daily tasks and ensure smooth and efficient flow of operations. Monitoring the daily E-mails & communications with both internally & externally customers in order make sure the circle of Information is going on professionally and in a timely manner. Provide DPWL Customer high-end advice regarding the required import and export documentation. Responsible for accurate billing process following the clients individual price agreements and ensuring timely and professional communication of the invoice towards the clients. Complete data entry into DPWL Inhouse system - Cargo runner platform and update data accurately and timely complete milestones. Coordination with carriers, vendors and customers in case of any missing and/or damaged shipments and handling of claims in regards of insurance claims, incidents, etc. Monitoring and developing the daily work environment/ procedures to meet the company standard and the set KPIs to achieve the best results. Resolve all customer complaints and inquiries and provide customers with the guidance required for order processing via the appropriate level of communication always maintained. Liaising and coordination with suppliers and 3rd party logistics vendors in order to arrange jobs outsourced to them on behalf of DPWL Dubai Coordination with clearance department for all pending import / export shipments Maintaining contact with our global network offices /AGENTS for inbound and outbound cargo Address operational concerns and issues appropriately, monitor progress to ensure timely and adequate resolution and generate reports once required Ensure all the invoicing is completed within the set KPI and report to the management in case the objectives are not achieved. Ensure that all practices are in compliance with the companies / customers operational policies and procedures so that business is handled efficiently. Ensure risk is minimized through full and proper documentation of all transaction and verbal commitments throughout internal departments. Performing a variety of tasks and utilize time management skills for meeting all goals and objectives during daily operations. Ensure all the invoicing is completed within the set KPI and report to the management in case the objectives are not achieved. Ensure that all practices are in compliance with the companies / customers operational policies and procedures so that business is handled efficiently. Excellent communicational skills and high cooperation required within different department units such as pricing, inside sales and commercial team to optimize service performance Work flexible over-hours in close coordination with line manager covering situations where business is requiring urgent execution and coping with possible peak season high volumes When required, take part of both regular internal and external training in order to maintain and increase logistics knowledge Ability to work in a fast paced, time sensitive environment Detail oriented Professional and articulate communicator Customer focused Team player Flexibility in work schedule Aptitude for prioritization/multi-tasking Skills & Competencies: Minimum 3-5 years of experience in the freight forwarding industry working for a mid- or large size freight forwarding company Experience in Dubai market and dealing with platforms such as Dubai trade /cargowaves Advanced freight forwarding and logistics knowledge - Inco terms and all shipping modes especially sea and air Proficiency in Microsoft office and windows programs Ability to learn and adopt new system Operational efficiency and time management Strong professional and inter- communicational skills Customer service oriented and ability to initiate and resolve cases Education & Qualifications: Graduate and entry-level Professionals Logistics Education with a minimum of 3 years experience in a freight forwarding role

Role Purpose: Freight forwarding GSC operator is the face of DP World to the CSO (Customer Service Operations). He/she is responsible for the accurate and timely movement of Ocean Freight to and from specific locations within the service standards agreed with the Customer and as per instructions provided by CSO. This also includes vendor communication and shipment related internal communication between DPWL stakeholders. Designation: Senior Associate Base Location: Ghansoli, Navi Mumbai Reporting to: Assistant Manager/Manager - GSC Freight Forwarding Operations Key Role Responsibilities: Plan and coordinate the movement of freight for inbound and outbound shipments, across various modes of transport (Ocean, Air and Road). Ensure all documents required for the shipment (e.g., bills of lading, customs declarations, invoices) are completed accurately and on time. Work closely with carriers, NVOCC s, terminals to ensure timely tracking of the shipments. Primary point of contact for CSO operators regarding their shipments and providing regular updates on the status. Handle branch office inquiries & concerns related to shipping and delivery issues. Prepare and maintain necessary import/export documents, customs filing details. Ensure customs compliances and customer requirements are maintained at all stages. Assess and mitigate risks in the transportation process, such as delays, penalties. Track n Trace of the shipments for accurate and timely updations of all milestones. Work closely with various internal departments within GSC to ensure seamless collaboration. Accurate and timely updations of the internal system and follow up if any information missing. Confirm delivery and empty container return and complete relevant activities. Receive carrier arrival notice and request cargo release information, documents, and freight invoice from Carriers. Maintain records as per norms to ensure accurate data tracking. Ensure compliance with region specific KPIs are met for every handled shipment. Skills & Competencies: Should have prior experience in managing shipment files in Freight forwarding. 2 -3 years direct experience in Freight Forwarding, logistics industry handling end-to-end shipments. Demonstrated ability to multi-task and perform well in under a fast-paced environment, Knowledge of customs filing procedures Well verse with all shipping related Export and Import Documentation and invoicing. Familiar with logistics or freight forwarding applications. Problem solving, decision-making ability, excellent communication skills. Well verse with MS office tools. Ability to work independently and team with a proactive mindset. Education & Qualifications: Bachelor s degree in any discipline

1. Business Growth & P&L Ownership Achieve revenue and EBIT targets across enterprise and strategic consumer accounts. Lead acquisition of high-value customers, manage large RFPs, and close key deals. Drive sector-specific growth initiatives focused on maximizing EBITDA contributions. Maintain retention of 70%+ of enterprise accounts by volume and profit contribution. 2. Strategic Sales & Market Penetration Identify and convert new business opportunities across core consumer verticals including consumer packed goods, retail etc. Own the end-to-end sales process: lead generation, pitching, proposal development, negotiation, and deal closure. Utilize CRM platforms to track pipelines and enforce disciplined sales governance. 3. Customer and Market Development Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the consumer ecosystem. Stay updated on consumer industry shifts, and logistics innovations to proactively identify new opportunities. Represent DP World in relevant industry forums and conferences to strengthen the company s position in the consumer space. 4. Collaboration & Cross-BU Integration Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic supply chain solutions. Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols. Collaborate with platforms like Trade Finance to offer value-added solutions for clients 5. Client Engagement & Retention Build and manage CXO-level relationships with procurement and supply chain leaders. Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities. Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery. 6. Commercial Excellence & Reporting Lead contract negotiations with a focus on profitability and customer expectations. Track and report key sales KPIs, including pipeline status, win ratios, EBIT margins, and retention rates QUALIFICATIONS & COMPETENCIES Master s degree in supply chain, Logistics, Business, or related field preferred. Minimum 6 years of experience in logistics with at least 4 years in Logistics Sales Strong commercial acumen with experience managing large P&Ls and sector portfolios. Hands-on experience with enterprise/strategic account development and cross-functional collaboration. Attributes: Attention to detail, execution-focused, persistent, and highly customer-centric. Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding, and Free Trade Warehouse Zones (FTWZ).