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2.0 - 4.0 years
2 - 3 Lacs
Coimbatore, Bengaluru
Work from Office
Roles and Responsibilities Manage sales activities to achieve targets for air freight forwarding services. Develop new business opportunities through cold calling, email campaigns, and networking. Build strong relationships with existing clients to increase repeat business and referrals. Identify potential customers' needs and provide tailored solutions using international freight forwarding expertise. Collaborate with internal teams to resolve customer issues and improve overall service delivery. Desired Candidate Profile 2-4 years of experience in logistics sales or telesales environment. Strong understanding of air freight forwarding processes and procedures. Excellent communication skills for effective client interaction over phone calls.
Posted 3 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
Noida
Work from Office
Imports Documentation Executive Operations The ideal candidate will be responsible for ensuring timely and accurate processing of import documents, customs compliance, and coordination with freight forwarders, customs brokers, and internal departments.
Posted 3 weeks ago
2.0 - 3.0 years
8 - 9 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, plans and implements the complete logistics cycle. Optimizes domestic and international movement to ensure goods are delivered to the freight forwarders so they can be onward shipped to final destination with all required documents. Role requires the ability to understand and optimize all shipments that have constraints which may or may not be controllable, and are subject to but not limited to hazardous cargo. Ensures that all engagement and practices for the movement of goods domestically and internationally are in compliance with local and international law. Responsible for understanding and validating transactions in two of the three modes of transportation (Air, Ocean, or Land) and deciding with method is the most economical and reliable route to use due to cost and time constraints. Collaborates with logistics service providers to find the appropriate and creative solution to ensure goods make the final destination in a timely manner, while maintaining a competitive edge. Forecasts capacity with logistics service providers to support business needs by calculating a TCO (Total Cost of Ownership) and uses it as a tool to help derive economical routing. Requires undergraduate degree or equivalent in Supply Chain, Logistics, Information Systems or Engineering and 2 to 3 years of experience in related field of logistics, with at least two transport modes (Ocean, Air or Land). Knowledge of Hazardous movements preferred. IATA/IMDG certification may be required based on scope of work. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Job Details Requisition Number: 200821 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Supply Chain Mgmt Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Posted 3 weeks ago
2.0 - 3.0 years
8 - 9 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, plans and implements the complete logistics cycle. Optimizes domestic and international movement to ensure goods are delivered to the freight forwarders so they can be onward shipped to final destination with all required documents. Role requires the ability to understand and optimize all shipments that have constraints which may or may not be controllable, and are subject to but not limited to hazardous cargo. Ensures that all engagement and practices for the movement of goods domestically and internationally are in compliance with local and international law. Responsible for understanding and validating transactions in two of the three modes of transportation (Air, Ocean, or Land) and deciding with method is the most economical and reliable route to use due to cost and time constraints. Collaborates with logistics service providers to find the appropriate and creative solution to ensure goods make the final destination in a timely manner, while maintaining a competitive edge. Forecasts capacity with logistics service providers to support business needs by calculating a TCO (Total Cost of Ownership) and uses it as a tool to help derive economical routing. Requires undergraduate degree or equivalent in Supply Chain, Logistics, Information Systems or Engineering and 2 to 3 years of experience in related field of logistics, with at least two transport modes (Ocean, Air or Land). Knowledge of Hazardous movements preferred. IATA/IMDG certification may be required based on scope of work. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 200821 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Supply Chain Mgmt Full Time / Part Time: Full Time
Posted 3 weeks ago
4.0 - 6.0 years
5 - 6 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Handle DGFT (Directorate General of Foreign Trade) and ICEGATE (Indian Customs Electronic Commerce/Electronic Data Interchange Gateway) related online documentation work. Ensure compliance with all relevant regulations and standards. Required Candidate profile Handle bill of entry, bill of lading, shipping bill, advance license opening and closing, e-BRC, & payment documentation. Take quotes for freight, insurance, and CFS (Container Freight Station) rates
Posted 3 weeks ago
6.0 - 11.0 years
6 - 8 Lacs
Gurugram
Work from Office
Role: Assistant Manager Domain: Finance
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
Sea Air Cargoes is a Logistics Service Providing company based in Ahmedabad since 1995. We specialize in services such as Custom Clearance, Freight Forwarding, Local Transportation, Warehousing, and more. As a Freight Forwarding Documentation specialist at Sea Air Cargoes, Ahmedabad, you will be responsible for managing all aspects of freight forwarding documentation on a day-to-day basis. The role requires individuals with experience in freight forwarding, logistics, or supply chain management. It is essential to have a strong understanding of documentation processes and procedures, along with excellent attention to detail and organizational skills. Effective communication and interpersonal abilities are also crucial for this role. Proficiency in relevant software and tools for documentation is a plus. If you are passionate about the logistics industry and possess the necessary qualifications and skills, we invite you to join our team at Sea Air Cargoes and contribute to our continued success in providing top-notch logistics services.,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As an Assistant Manager / Business Development Manager - Sales (Outdoor) in our company, you will be responsible for driving business growth and revenue by acquiring new customers, enhancing market presence, and managing client relationships in the field of freight forwarding. With a minimum of 4 years of experience in this industry, you will play a crucial role in expanding our services and establishing a strong foothold in the market. Your main responsibilities will include developing and securing new business opportunities, highlighting our strengths in Air and Ocean freight, driving revenue generation across all services, understanding customer requirements, handling negotiations, providing quotations, finalizing contracts, managing the entire sales process, ensuring high levels of customer service and retention, and collaborating closely with internal teams for smooth operations. To excel in this role, you must possess excellent communication and negotiation skills, along with a proactive and results-driven attitude. Your proven track record in freight forwarding sales, international marketing, and export-import logistics will be essential in meeting and exceeding defined sales targets, contributing to revenue building, and driving business development efforts for both new and existing customers. This is a full-time, permanent position based in Delhi and Gurgaon, where you will be eligible for benefits such as Provident Fund, day shift, fixed shift, performance bonus, quarterly bonus, and yearly bonus. A bachelor's degree is preferred, along with a total of 5 years of work experience, including 4 years in business development, freight forwarding, transportation management, and warehouse management. Proficiency in English is also preferred for this role. If you are a proactive individual with a passion for driving sales growth and building strong customer relationships in the freight forwarding industry, we invite you to apply for this exciting opportunity and be a part of our dynamic team. Best Regards, HR Divya 9258926585,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a SAP Transportation Management (SAP TM) specialist, you will be responsible for efficiently managing and optimizing transportation operations within the supply chain. Your key responsibilities will include configuring and managing SAP TM systems, collaborating with stakeholders to define business requirements, monitoring transportation costs, analyzing transportation data, managing carrier relationships, overseeing transportation execution, providing technical support and training, and staying updated on industry best practices. You should have proficiency in SAP TM functional and technical modules, understanding of transportation logistics, experience with ERP systems like SAP ECC or S/4HANA, strong analytical and problem-solving skills, and the ability to manage multiple projects. A Bachelor's or Master's degree in Logistics, Supply Chain Management, or a related field, along with at least 5 years of experience in transportation management or logistics operations, is required. Additionally, you should have proven experience in SAP TM implementation, configuration, and management. The ideal candidate will possess excellent communication and interpersonal skills, the ability to work both independently and as part of a team, strong project management skills, knowledge of supply chain optimization techniques, and experience with transportation and logistics software.,
Posted 3 weeks ago
4.0 - 9.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Coordinating & executing international trade operations to enable the movement of goods & services between countries. This involves handling documentation, logistics . compliance & collaboration with various stakeholders & global business expansion Required Candidate profile Responsible for preparing export invoice Deal with agent for Custom clearance of import & export materials documentation, such as invoices, bills of lading, certificates of origin, packing lists
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Roles and Responsibilities Coordinate with sales team to ensure timely delivery of products to customers. Manage dispatch operations, including packing, labeling, and loading of goods onto vehicles. Maintain accurate records of shipments, tracking inventory levels, and updating customer orders. Ensure compliance with company policies and procedures for logistics management. Collaborate with warehouse staff to receive, store, and dispatch products efficiently.
Posted 3 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Title: Business Development Executive Logistics Location: Chennai Experience: 3 to 8 Years CTC: Up to 5.5 LPA Industry: Logistics / Freight Forwarding / Supply Chain Key Responsibilities: Identify and acquire new B2B clients for logistics and freight services. Develop strong relationships with existing customers to ensure repeat business. Understand client requirements and provide customized logistics solutions. Achieve and exceed monthly and quarterly sales targets. Prepare proposals, negotiate contracts, and close deals. Coordinate with internal teams to ensure seamless delivery and client satisfaction. Required Skills: 3–8 years of experience in sales or business development in logistics/supply chain. Strong knowledge of freight (air/sea/road), warehousing, and distribution services. Excellent communication and negotiation skills. Self-driven with a strong customer focus. Proficiency in CRM tools and MS Office.
Posted 3 weeks ago
7.0 - 12.0 years
5 - 8 Lacs
Hyderabad
Work from Office
We're Hiring: Branch Manager Vizag Master Marine Services Pvt. Ltd. (MMSPL) | Shipping & Marine Industry Location: Vizag | Experience: 1012 Years Join a dynamic and trusted name in the shipping and marine sector. Master Marine Services Pvt. Ltd. (MMSPL) is seeking an experienced Branch Manager to lead and manage port operations at our Vizag branch. Key Responsibilities: 1. Arrival & Departure Formalities 2. Documentation & Compliance 3. Customs & Authority Liaison . 4. Stakeholder Coordination 5. Costing & Client Relations 6. Port Operations Oversight Who Should Apply? Experienced professionals with: 10 to12 years in shipping/port operations Strong knowledge of marine documentation and customs procedures Proven leadership and stakeholder management skills Excellent coordination and problem-solving abilities Interested candidates can apply by sending their CV to recruitment@jesseena.com or whatsapp at +91 9004621199
Posted 3 weeks ago
8.0 - 12.0 years
10 - 13 Lacs
Noida
Work from Office
Coordination & Rate Negotiation with Shipping Lines. Maintaining Rate Sheets with Global Pricing desk Rate Quotation to Agents -Work with the Global Pricing team to identify cost-saving opportunities and improve efficiency Required Candidate profile Having experience of handling pricing desk independently , managing and matching requirements of overseas partner`s queries . Having excellent knowledge of RFQ and good knowledge of rates air/ ocean
Posted 3 weeks ago
2.0 - 4.0 years
3 - 5 Lacs
Mumbai
Work from Office
We are looking for a motivated and results-oriented Sales Professionals to join our dynamic team for business development of Freight Forwarding and NVOCC In this role, you will be responsible to increase the Revenue and Profitability through acquisition of new clients, responsible for growing the business and achieve the Revenue and Gross Profit targets as set by the management from time to time through proper execution of sales strategy and focusing on key products and trade lanes as decided by the management. Job Responsibilities: Achieve revenue & volume goals as established by the Management. Provide regular activity and sales reports to the Management. Secure new sales, increases profit margins and drives higher levels of customer satisfaction through regular business review meetings with existing accounts. Meet and exceed overall sales revenue and profitability for air & ocean business as per goals set forth by management. Schedule and conduct regular sales review and customer service meetings (both internal and external). Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials. Maintain good relationships with all internal company Sales and Operations teams and external partners and customers. You will be in daily contact with customers assessing their needs and assist them in problem solving. Assist in developing, maintaining and following Sales and Marketing procedures. Identifies, qualifies and develops opportunities for new business in assigned territory. Create and maintain a freight program that supports and addresses the client s challenges, opportunities, and threats while considering their tolerance for transit times, costs and market conditions To provide various business reports on weekly and monthly basis as required by the management, Negotiating favourable Accounts Receivables terms with Customers Experience: Minimum 2-4 years of Field Sales experience (Executive/ Senior Ex) in freight forwarding, NVOCC Strong understanding of freight forwarding, NVOCC and international shipping. Proven ability to meet or exceed sales quotas. Job Description We are looking for a motivated and results-oriented Sales Professionals to join our dynamic team for business development of Freight Forwarding and NVOCC In this role, you will be responsible to increase the Revenue and Profitability through acquisition of new clients, responsible for growing the business and achieve the Revenue and Gross Profit targets as set by the management from time to time through proper execution of sales strategy and focusing on key products and trade lanes as decided by the management. Job Responsibilities: Achieve revenue & volume goals as established by the Management. Provide regular activity and sales reports to the Management. Secure new sales, increases profit margins and drives higher levels of customer satisfaction through regular business review meetings with existing accounts. Meet and exceed overall sales revenue and profitability for air & ocean business as per goals set forth by management. Schedule and conduct regular sales review and customer service meetings (both internal and external). Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials. Maintain good relationships with all internal company Sales and Operations teams and external partners and customers. You will be in daily contact with customers assessing their needs and assist them in problem solving. Assist in developing, maintaining and following Sales and Marketing procedures. Identifies, qualifies and develops opportunities for new business in assigned territory. Create and maintain a freight program that supports and addresses the client s challenges, opportunities, and threats while considering their tolerance for transit times, costs and market conditions To provide various business reports on weekly and monthly basis as required by the management, Negotiating favourable Accounts Receivables terms with Customers Experience: Minimum 2-4 years of Field Sales experience (Executive/ Senior Ex) in freight forwarding, NVOCC Strong understanding of freight forwarding, NVOCC and international shipping. Proven ability to meet or exceed sales quotas. Desired Experience Desired Skills Our client is an integrated logistics and freight handling service provider and synonym with a trusted to handle their cargo safely and on time!
Posted 3 weeks ago
8.0 - 13.0 years
6 - 10 Lacs
Mumbai
Work from Office
Job Description We are looking for a motivated and results-oriented Sales Professionals to join our dynamic team for business development of Freight Forwarding and NVOCC In this role, you will be responsible to increase the Revenue and Profitability through acquisition of new clients, responsible for growing the business and achieve the Revenue and Gross Profit targets as set by the management from time to time through proper execution of sales strategy and focusing on key products and trade lanes as decided by the management. Job Responsibilities: Achieve revenue & volume goals as established by the Management. Provide regular activity and sales reports to the Management. Secure new sales, increases profit margins and drives higher levels of customer satisfaction through regular business review meetings with existing accounts. Meet and exceed overall sales revenue and profitability for air & ocean business as per goals set forth by management. Schedule and conduct regular sales review and customer service meetings (both internal and external). Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials. Maintain good relationships with all internal company Sales and Operations teams and external partners and customers. You will be in daily contact with customers assessing their needs and assist them in problem solving. Assist in developing, maintaining and following Sales and Marketing procedures. Identifies, qualifies and develops opportunities for new business in assigned territory. Create and maintain a freight program that supports and addresses the client s challenges, opportunities, and threats while considering their tolerance for transit times, costs and market conditions To provide various business reports on weekly and monthly basis as required by the management, Negotiating favourable Accounts Receivables terms with Customers Conduct formal business reviews of prior year s activity (review lanes, volumes, etc.), look ahead to discuss forecasts, market challenges and opportunities unique to the customer and create a plan for the upcoming years. Negotiating favourable Accounts Receivables terms with Customers Experience: 4 8 years (Assistant Manager/ Manager) experience in freight forwarding, NVOCC Strong understanding of freight forwarding, NVOCC and international shipping. Proven ability to meet or exceed sales quotas. Qualification(s) Desired Experience 4-8 years Andheri (E), Mumbai Desired Skills Compensation & Benefits As per the industry standard About the Company Our client is an integrated logistics and freight handling service provider and synonym with a trusted to handle their cargo safely and on time!
Posted 3 weeks ago
7.0 - 9.0 years
9 - 11 Lacs
Mumbai
Work from Office
Understanding of the right carrier for various trade lanes, to get the right price at the right time so as to get the best revenue and volume for growth of Bolt Cargo Acting as a mediator between carriers and internal customers (Sales and Customer Service)Working RelationshipsInternal Purpose Reporting Manager For discussions on upcoming project finalisation Escalations for unresolved matters Marketing / KAMs / Customer Service Involve in Turnkey / project business / LOT business/Project movement and coordination with carrier for special rate arrangement on long term or basis the requirement of Project Assisting team for timely Responding to rate / booking related enquiry Sorting escalation issue from CS / MKTG and any other DET or agent at destination related issues Analysing market situations in different sectors Discussing the upcoming project and volume customer , potential customer and accordingly guiding and working on them through team mates Operations Coordination regarding feeder / Space issue / booking escalation / DET DEM issues / Projection and pre alret to carrier for upcoming weekSector related development / Detention costs waiver possibilities and BIZ promotion International Pricing / BDM Interaction regarding t/s, destination cargo acceptance and 2nd / 3rd Leg slot rates, etc Finance & Accounts Matters on Invoice / Freight dispute / Charges if anyExtending the assistance regarding brokerageCo-ordination regarding profit or loss of business matters External Purpose Main line carriers and feeders To coordinate and to develop good relationship with the carriers and feeders, in order to seek support to Bolt Cargo with best of price, service and cooperation Add more carrier than existing carriers with growth In volume and sectors of Bolt Cargo Developing the strategy for different carriers regards to ports and support to various regions in the interest of Bolt Cargo as though they are partners , the carriers are equally competitors as well Key Responsibilities and TasksPerformance Dimensions Key Tasks Responsibilities Pricing finalization & Carrier relationshipmanagement Monitoring the b/m task functions of Pricing manager :1 Promptly attending and responding to enquiries from Customer Service/ Sales / Agents2 Acquiring the quote on the Ocean freight Rates from differentShipping Lines in accordance with the Shipper's request3 Quoting on an enquiry /project considering all the price factors in count as per the Management/Company guidelines4 Getting confirmation from the CS team about the business from the customer Negotiating with carriers to get the best price Meeting carriers / feeders at regular intervals -- to discuss the present and upcoming aspects for increase of support to Bolt Cargo Business to resolve the issues with carrier / feeders
Posted 3 weeks ago
8.0 - 13.0 years
15 - 18 Lacs
Pune, Ahmedabad
Work from Office
Key Responsibilities: Identify and develop new business opportunities in Air Freight or Ocean Freight verticals. Manage and grow a portfolio of existing customers while driving revenue and profitability. Prepare and deliver compelling sales presentations, proposals, and quotations. Negotiate contracts and close deals aligned with company pricing and margin targets. Monitor market trends and competitor activity to identify potential growth areas. Collaborate with internal teams (operations, pricing, customer service) to ensure customer satisfaction and service excellence. Meet and exceed assigned sales targets and KPIs. Provide regular sales forecasts and pipeline reports to senior management. Represent the company at industry events, conferences, and client meetings. Requirements: Bachelors degree in Business, Logistics, Supply Chain, or related field. Minimum 7 years of proven sales experience in freight forwarding (Air or Ocean Freight). Strong network within the logistics and shipping industry. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Proficiency in CRM tools and MS Office Suite. Willingness to travel as needed. Preferred: Experience handling large multinational or key accounts. Understanding of customs clearance, documentation, and international trade compliance. Interested candidates can send their resume to: praveenk@efl.global
Posted 3 weeks ago
10.0 - 15.0 years
10 - 20 Lacs
Mumbai
Work from Office
Dear Candidate, We have a Job Opening for Sales Manager in Reputed Logistics Industry at Mumbai. Requirement Details: Location : Jogeshwari, Mumbai Designation: Senior Manager Experience: 6 to 15 Years Qualification: Any Graduate Expected Notice Period : Immediate to 30 days Role and Responsibilities: Achieve sales and profitability goals as established by the Branch. Generates more profitable clients for achieve branch monthly target. Provide regular activity and sales reports to the reporting manager Introduce the organization to all the customers in the region assigned. Identify & secure new customers. Expand & explore new territories Increase the profit margin of existing customers Ensure customer satisfaction through regular contact with existing / new accounts Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials Continually improve the scope, the business foots prints of the company & increase the market share Clearly understand and ensure compliance with all company procedures and policies Identify, qualify, and develop opportunities for new business in assigned territory Support lane development strategies. Present our strength areas & highlight key achievement of organization to make an impression with customer Develop continuous improvement methodology in key areas of sales, profit and growth Optimize the conversion of business opportunities Maintain good relationship with operations team, external partners and customers Ensure the payments are collected within the agreed credit period If you are interested, kindly share your updated CV to cg9@convate.com with below details. Kindly fill the below details: 1. Reason for job change: 2. Current Salary: 3. Expected Salary: 4. Joining Time needed Request you to kindly refer any of your friends or colleagues relevant and interested to the opportunity shared. About Convate Consultancy Recruitment Firm: Estd in 2004, Convate (team of 60 recruiters) is a leading International Recruitment Company having operations in Bangalore and Dubai. We specialize in the recruitment of IT/Healthcare/Engineering in India and the Middle East. Convate provides a learning-based work culture with a strong opportunity to grow in the years to come. Thanks and Regards, Rukhsar Shakil Recruitment Specialist Cg9@convate.com 8431479796 Convate Consultancy Services Pvt Ltd
Posted 3 weeks ago
10.0 - 15.0 years
8 - 10 Lacs
Mumbai Suburban, Chennai
Work from Office
Role & responsibilities Rate Negotiating with carriers. Special rate filing for key customers. Rate filing for ICD location. Maintaining rate Sheet. Making arrangement of credit period for payment of export shipments with various carriers. Regular co-ordination with carriers and overseas agents for the rates & shipment queries. Quoting rates for nominated shipments. Co-ordination with Sales Team for regular shipments Monthly & Weekly reporting to management.
Posted 3 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Prepare PO/SO with meticulous care and attention to details. PO/SO needs to be shared with relevant parties after an approval by trader within 24hrs and along with proforma invoice if required to buyer Coordinate with Buyers & Suppliers to obtain signed copies of contracts Collect shipping instruction from buyer and shared the same with supplier Coordinate with suppliers, shipping lines/agents/forwarders for shipment details and other necessary documentation and share the same with buyers Follow up with supplier to obtain post shipment documents Ensure to cross check Shipments documents from our end and get it verified by buyer if any changes required get it rectified by supplier Prepare documentation checklist. Handle day-to-day correspondences, emails, and follow-ups efficiently. Track shipments, enter ETA details into ERP and CRM, communicate any delays to relevant parties. Record shipping information, invoices, and ensure timely payments as per contract terms. Correspond with suppliers, handle claims, and maintain purchase-related records electronically. Maintain accurate data records in CRM and ERP systems. Generate weekly shipping reports on Incomplete sales and Unshipped purchases Preferred candidate profile Minimum Qualification & Skills Minimum 3 years of experience Proven experience in cross-border trading or similar roles. Proficiency in ERP systems, Salesforce CRM, and Microsoft Office Suite. Strong organizational and communication skills. Detail-oriented with the ability to multitask and prioritize effectively. Knowledge of Incoterms and different standards contract conditions (e.g. FOSFA, GAFTA, GPC, etc.) Excellent problem-solving abilities and proactive attitude. Demonstrates Strong analytical and meticulous skills with a focus on accuracy
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role Objective The Customer Support Executive will act as the first point of contact for TruKKers clients and internal operations teams based across the MENA (Middle East & North Africa) region. Though based in India, the role involves remote support for day-to-day logistics execution, coordination, documentation, and issue resolution. The ideal candidate will possess strong communication skills, a solution-oriented mindset, and the ability to manage time-sensitive tasks across multiple time zones. Key Responsibilities 1. Client Coordination & Support Serve as the key liaison between MENA-based clients and internal operations teams. Respond promptly to customer inquiries via phone, WhatsApp, email, or ticketing system. Provide real-time updates on shipments, truck status, loading/unloading, and delivery timelines. Ensure adherence to client SOPs and track all SLA commitments. 2. Trip Monitoring & Operations Coordination Monitor live trips across KSA, UAE, Oman, Bahrain, and other MENA countries using GPS or internal TMS tools. Proactively follow up with drivers, fleet managers, and sourcing teams to ensure timely deliveries. Immediately flag any delays, route deviations, or non-compliance incidents to relevant teams. 3. Documentation & System Management Collect and validate delivery documents (PODs, invoices, LPOs) shared by field teams or vendors. Ensure timely and accurate data entry into internal systems and/or client dashboards. Coordinate with FinOps and Invoicing teams to retrieve missing documentation. 4. Issue Resolution & Escalations Identify and escalate issues such as delays, vehicle breakdowns, or driver non-responsiveness. Coordinate with regional MENA teams to ensure swift resolution and consistent client updates. Maintain a structured ticketing log of all escalations and their closure status. 5. Cross-Functional Coordination Collaborate with sourcing, fleet, invoicing, collections, and client success teams for smooth execution. Join daily sync calls or war-room operations with MENA counterparts. Share consolidated daily/weekly operational performance reports with India and MENA leadership. Required Skills & Qualifications Experience 2 years of experience in logistics customer support, international BPOs, or transportation coordination. Prior exposure to GCC/MENA markets is preferred. "" Hindi Speaking is a MUST "" Skills Proficient in spoken and written English; Arabic is a plus. Hands-on experience with CRM tools, TMS platforms, Excel/Google Sheets, and ticketing systems. Ability to multitask and work under pressure in a time-critical logistics environment. Behavioral Attributes Highly customer-centric with attention to detail. Strong problem-solving skills and proactive follow-through. Willingness to work in shifts to support MENA time zones. Why Join TruKKer? Be part of the fastest-growing transport-tech platform in the Middle East. Contribute to a high-impact, cross-border logistics operation. Grow within a global logistics ecosystem with strong visibility and learning opportunities. Enjoy a collaborative culture, flexible work environment, and an international team experience.
Posted 3 weeks ago
3.0 - 7.0 years
10 - 12 Lacs
Chennai, Delhi / NCR, Mumbai (All Areas)
Work from Office
Job Title: Sales Executive / Manager Ocean Freight Forwarding Location: Chennai (3 Openings), Delhi (3 Openings), Mumbai (2 Openings), Tuticorin (2 Openings) Experience: 35 years Industry: Freight Forwarding / Logistics About the Company: A leading and rapidly growing multinational logistics and freight forwarding company with a presence in over 40 countries. The organization is recognized as one of the largest players in the IndiaUSA and India–Canada trade lanes , offering end-to-end solutions across freight forwarding, warehousing, and global transportation. With a strong commitment to innovation, transparency, and customer satisfaction, the company is on a strategic path toward public listing in the near future. Key Responsibilities: Drive sales and revenue growth in the Ocean Freight (FCL) segment Identify and engage prospective clients in international markets Manage and grow business volumes (target: 14–16 TEUs per week) Ensure product profitability and compliance with internal pricing strategies Maintain accurate customer data, weekly reports, and sales forecasts Build strong relationships with ocean carriers, co-loaders, and other partners Achieve gross profit (GP) and volume targets aligned with business plans Provide regular market intelligence and insights to support strategy What We’re Looking For: 3–5 years of hands-on experience in freight forwarding , preferably ocean Strong understanding of US trade lanes and international market dynamics Proven track record of handling 14–16 TEUs weekly Excellent communication, negotiation, and relationship management skills Goal-oriented with a strong customer service mindset Experience in building and executing sales strategies. About Antal Antal International, a globally recognized recruitment firm with over 130 offices in 30+ countries. With deep industry expertise and a strong presence in India,
Posted 3 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
Pune, Chennai, Delhi / NCR
Work from Office
Manage urgent airfreight shipments via NFO, OBC, and charters. Coordinate with clients, airlines, customs, and vendors. Ensure timely delivery, resolve issues, and maintain shipment records. Required Candidate profile NFO & OBC ops, air routing, airline coordination, customs, client handling, problem-solving, DGR knowledge, MS Office, logistics process understanding. (Relevant Air Freight operations proficiency)
Posted 3 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Chennai
Work from Office
TCS is hiring for Logistics-SME role !!! Experience- 1 - 5 Years Qualification:- Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory. Shift- Rotational 24 *7 Job Description: Representing the project as a Subject matter expert A good communicator and relationship building & interpersonal skills, strong analytical, problem solving & organizational abilities. Experience in managing and validating customs filing process Preparing training material and process SOPs. Working closely with Customer, multiple stakeholders to process activities and task pertaining to air logistics especially in Custom filing process Should be able to proactively resolve customer issues with high sense of urgency. Work towards deadlines and deliver quality outputs within timeline.
Posted 3 weeks ago
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