The Admin Manager will be responsible for overseeing the daily administrative and operational functions of the travel agency. This role involves managing staff, ensuring the smooth running of the office, implementing effective administrative policies, and contributing to the overall efficiency and profitability of the business. The ideal candidate will be a highly organized, detail-oriented, and proactive individual with a strong background in office management and excellent leadership skills. Key Responsibilities: Office Management & Operations: Oversee the day-to-day administrative operations of the travel agency, including managing office supplies, equipment, and facilities. Develop, implement, and maintain office policies and procedures to ensure a productive and efficient work environment. Manage and organize administrative files, records, and databases. Handle correspondence, phone calls, and inquiries, and direct them to the appropriate team members. Ensure compliance with all relevant industry regulations and company policies. Financial & Administrative Support: Assist with budget management, tracking expenses, and preparing financial reports. Coordinate with the accounting department to process invoices, payments, and expense reports. Oversee the administration of employee payroll, benefits, and leave requests. Manage contracts and relationships with vendors and suppliers. Team Management & Human Resources: Lead, mentor, and motivate a team of administrative and support staff. Assist in the recruitment, onboarding, and training of new employees. Manage staff schedules, assignments, and performance evaluations. Address and resolve employee issues and provide guidance on company policies. Foster a positive and collaborative work culture.