1.2-3 years of experience as a Shopify Business Analyst, with at least 5 Shopify projects handled. 2.In-depth knowledge of Shopifys platform and features. 3.Excellent problem-solving, verbal and written communication skills.Ability to explain complex concepts to technical and non-technical stakeholders. 4.Experience in BRD, FRD, User stories, Wireframing

Seeking a motivated and detail-oriented Business Analyst. The ideal candidate will have a minimum of 1 year of experience in an IT company and will support business operations by analyzing processes, identifying requirements, and delivering data-driven recommendations. Responsibilities include requirement gathering, data analysis, project support, stakeholder communication, documentation, quality assurance, wireframe creation, user story writing, and the development of BRD and FRD. The role requires proficiency in Microsoft Office, strong analytical skills, and familiarity with Agile methodologies. Competitive salary and career growth opportunities available.

- The Business Analyst will play a pivotal role in aligning client business needs with technical solutions, focusing on the lending and Loan Origination Systems (LOS) domain. - This position requires strong analytical skills, deep domain expertise in Banking and Financial Services, and experience with Agile methodologies. - The ideal candidate will act as the central point of communication between clients and the delivery team, ensuring high-quality solutions and on-time delivery. - Serve as the Single Point of Contact (SPOC) for all client interactions related to software solutions. - Establish and maintain strong relationships with clients, understanding their pain points and translating them into actionable requirements. - Provide training and demonstrations of delivered solutions to clients, ensuring proper adoption and usability. - Lead Joint Application Development (JAD) sessions and detailed requirements workshops. - Analyze and document business requirements, ensuring traceability throughout the project lifecycle. - Develop comprehensive documentation such as Epics, User Stories, Functional Specification Documents (FSDs), requirement trackers, and other project artifacts. - Comprehensive documentation with adherence to organizational and client standards. - Successful adoption and usability of delivered solutions by clients. - Identification and resolution of project risks and dependencies. Apply Save Save Pro Insights

We are seeking a seasoned HR Consultant Transformation Subject Matter Expert (SME) to lead the design and implementation of globally consistent HR processes that align with business strategies and drive organizational success. This role is critical in shaping the future of HR through standardized processes, enhanced technology enablement, and strategic transformation across the Hire-to-Retire lifecycle. - Understand the business strategy and ensure transformation outcomes support organizational goals. - Engage with senior stakeholders across geographies to assess current HR processes across entities, businesses, and operations. - Identify process variations, gaps, and regional nuances, and develop standard processes to address them. - Serve as an individual contributor and primary contact for HR transformation and process re-engineering efforts within the Hire-to-Retire space. - Leverage industry best practices and emerging trends to craft a future-state HR process tailored to business needs. - Collaborate with Business HR teams to define KPIs and build robust business cases for transformation projects. - Produce high-quality documentation, including: - As-Is and To-Be process maps - Gap and variance analyses - Workflows - SWOT and FMEA assessments - COPIS diagrams - Develop comprehensive Business Requirement Documents (BRDs) with Level 5 process flows that guide technology evaluations and implementations. - Understand and define business needs related to HR reporting and dashboarding. - Partner with Technology SMEs to analyze current HR tech stacks, identify capability gaps, and evaluate new technology solutions. - Measure process effectiveness and technology adoption before and after transformation to demonstrate impact. - Bachelor's/Masters degree in Human Resources, Business Administration, or a related field. - 3+ years of experience in HR consulting, transformation, and process re-engineering. - Strong knowledge of Hire-to-Retire processes and global HR operations. - Proficiency in process mapping tools (e.g., Visio, ARIS, Lucidchart) and documentation methodologies. - Demonstrated success in driving end-to-end HR transformation initiatives. - Strong stakeholder management and consulting skills across cross-functional and global teams. - Familiarity with HR technology platforms and digital transformation frameworks. - Certifications such as Lean Six Sigma, BPM, or Change Management (preferred). - A strategic role with direct impact on shaping HRs contribution to business success. - Exposure to global HR operations, technologies, and leadership. - A collaborative, innovative work environment with growth and learning opportunities. Apply Save Save Pro Insights

LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment > About the Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe Join one of Indias most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Loan operating system (LOS) , Microfinance Good understanding of Banking Functional Requirements Document the requirements basis understanding given by client Ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders Develop and communicate clear and actionable deliverables, or activities to be completed to relevant teams and departments Co-ordinate project team meeting

Job Description for a Business Analyst Job Title : Business Analyst Location: Hyderabad Job Summary: We seek a skilled Business Analyst to analyze business needs, identify solutions, and drive organizational improvement. The ideal candidate will have excellent analytical, communication, and problem-solving skills. Key Responsibilities: 1. Business Process Analysis: - Identify and document business processes and requirements. - Analyze existing workflows and recommend improvements. 2. ERP implementation: - Collaborate with stakeholders to configure and test ERP systems. - Ensure data migration, integration and quality 3. Requirements Gathering: - Elicit business requirements through stakeholder interviews and workshops. - Develop business cases and proposals for solutions. 4. Solution Design: - Design and propose solutions meeting business needs. - Develop technical specifications and documentation. 5. Stakeholder Management: - Communicate project status and progress to stakeholders. - Manage stakeholder expectations. 6. Testing and Quality Assurance: - Develop test plans and conduct unit testing. - Ensure solutions meet business requirements and industry standards. 7. Implementation and Support: - Collaborate with implementation teams to ensure smooth deployment. - Provide ongoing support and maintenance. Requirements: 1. 3+ years of experience in business analysis. 2. Excellent analytical, communication, and problem-solving skills. 3. Ability to work with cross-functional teams. 4. Bachelor's degree in Business Administration, Computer Science, or Accounting related field. 5. Certification in business analysis (e.g., CBAP) or related field. Nice to Have: 1. Experience with project management methodologies (e.g., Agile, Waterfall). 2. Any experience in ERP systems would be an added advantage & preferred. 3. Knowledge of industry-specific solutions or technologies. 4. Data analytics and reporting skills. 5. Experience with business process improvement.

? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Microsoft Power Apps Good to have skills : Microsoft Dynamics 365 ERP Technical Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information to support decision-making and drive business growth. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to understand their business needs and translate them into functional requirements.- Conduct thorough analysis of business processes and systems to identify areas for improvement and optimization.- Assess the impact of proposed changes on existing systems and processes.- Create detailed documentation including business requirements, process flows, and user stories.- Facilitate meetings and workshops to gather requirements and drive consensus among stakeholders.- Support the development and implementation of new systems and processes.- Provide ongoing support and training to end users.- Stay up-to-date with industry trends and best practices in business analysis. Professional & Technical Skills:- Must To Have Skills:Proficiency in Microsoft Power Apps.- Good To Have Skills:Experience with Microsoft Dynamics 365 ERP Technical.- Strong understanding of business analysis methodologies and techniques.- Excellent analytical and problem-solving skills.- Ability to effectively communicate and collaborate with stakeholders at all levels.- Experience in conducting stakeholder interviews and facilitating workshops.- Knowledge of data analysis and visualization tools.- Familiarity with agile project management methodologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Power Apps.- This position is based at our Chennai office.- A 15 years full time education is required. Qualifications 15 years full time education

About The Role Role : PMO Lead Career Band : C1 Description : The role incument is responsible for complete end to end project management for the assigned project which includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management. PM role can exist at offshore and overseas. Span of 20 - 40 FTE (2-5 Project Leads) ? Responsibilities Works with the offshore Delivery Manager/ Program Manager to ensure that all the delivery parameters ( (Bulge, Offshore Ratio, Effort Under run etc) are in sync with the account plan Ensures timely delivery in order to avoid the penalty payouts, adherance to project cashflow schedule Contributes to increased value to client, and wallet share to Wipro through deployment of domain experts, consultants & architects Records and manages project issues and escalation wherever necessary Handles Change Request Process Identifies, shares, highlights and escalates the risks captured in the status reports shared on a periodic basis Ensures the required infrastructure is in place for team members, including physical, hardware, software, requirements Manages people processes, goal setting , feedback, career growth and engagement Evolves risk mitigation and contingency plans and be able to work withinternal supervision/guidance to manage internal and external conflicts Understands the metrics that need to be traced, establishes sign offs, initiates C-SAT and acts on feedback ? Certifications & Assessments : PMCP/ PMA Knowledge Must Have: Understanding and appreciation of the relevant technology or group of technologies Conceptual awareness of core project management techniques Understanding of estimation techniques, review mechanism, cost Should be well versed with areas of quality management like quality planning,inspection and Quality control Understanding of Customer Enagement Models, Financial parameters and Delivery & Ops parameters Should be well versed with areas of quality management like quality planning,inspection and control Preferred : Business Domain understandin Understanding of the Industry & Competitive landscape ? Experience Must Have: Experience of managing multiple project modules as a project Lead Applying tools to effort, cost, schedule and quality Handling Teams Should have worked on proposals involving relevant areas of the project Process documentation for L1, L2, L3 & L4 processes Total relevant experience of 6+ years with atleast 18 months in the role of a Lead Preferred Managed projects of reasonable size and complexity as a Project Manager or Lead ? Behavioral Skills & Attributes Problem Solving & Decision Making Managing Complexity Execution Excellence Stakeholder Management Client Centricity Effective Communication Nurturing People Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role : PMO Lead Career Band : C1 Description : The role incument is responsible for complete end to end project management for the assigned project which includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management. PM role can exist at offshore and overseas. Span of 20 - 40 FTE (2-5 Project Leads) ? Responsibilities Works with the offshore Delivery Manager/ Program Manager to ensure that all the delivery parameters ( (Bulge, Offshore Ratio, Effort Under run etc) are in sync with the account plan Ensures timely delivery in order to avoid the penalty payouts, adherance to project cashflow schedule Contributes to increased value to client, and wallet share to Wipro through deployment of domain experts, consultants & architects Records and manages project issues and escalation wherever necessary Handles Change Request Process Identifies, shares, highlights and escalates the risks captured in the status reports shared on a periodic basis Ensures the required infrastructure is in place for team members, including physical, hardware, software, requirements Manages people processes, goal setting , feedback, career growth and engagement Evolves risk mitigation and contingency plans and be able to work withinternal supervision/guidance to manage internal and external conflicts Understands the metrics that need to be traced, establishes sign offs, initiates C-SAT and acts on feedback ? Certifications & Assessments : PMCP/ PMA Knowledge Must Have: Understanding and appreciation of the relevant technology or group of technologies Conceptual awareness of core project management techniques Understanding of estimation techniques, review mechanism, cost Should be well versed with areas of quality management like quality planning,inspection and Quality control Understanding of Customer Enagement Models, Financial parameters and Delivery & Ops parameters Should be well versed with areas of quality management like quality planning,inspection and control Preferred : Business Domain understandin Understanding of the Industry & Competitive landscape ? Experience Must Have: Experience of managing multiple project modules as a project Lead Applying tools to effort, cost, schedule and quality Handling Teams Should have worked on proposals involving relevant areas of the project Process documentation for L1, L2, L3 & L4 processes Total relevant experience of 6+ years with atleast 18 months in the role of a Lead Preferred Managed projects of reasonable size and complexity as a Project Manager or Lead ? Behavioral Skills & Attributes Problem Solving & Decision Making Managing Complexity Execution Excellence Stakeholder Management Client Centricity Effective Communication Nurturing People Mandatory Skills: PMO. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title: Business Analyst Wealth Management (Domain Knowledge in must) Location: [Bangalore /Hyderabad/Chennai/ Mumbai/Pune Experience: 5-15 Years Job Type: Full-Time Department: Business Analysis Mode of Work : Hybrid Job Summary: We are looking for a results-driven Business Analyst with in-depth experience in the Wealth Management domain . The ideal candidate will act as a key liaison between business stakeholders and technology teams, translating business requirements into functional specifications for development and ensuring that delivered solutions meet business objectives. Key Responsibilities: Gather, analyze, and document business requirements, processes, and workflows for Wealth Management platforms and services. Collaborate with product owners, stakeholders, and technical teams to define solution scope and ensure alignment with business goals. Prepare functional specifications, user stories, use cases, and other documentation to guide the development and QA teams. Facilitate and participate in workshops, requirement gathering sessions, and stakeholder meetings. Act as a subject matter expert (SME) in Wealth Management, providing insights on industry best practices and regulatory requirements. Support testing teams in validating solutions and performing user acceptance testing (UAT). Identify process improvement opportunities and assist in implementing automation or optimization strategies. Ensure proper documentation and version control for all business artifacts. Track and report progress on deliverables, risks, and issues to project stakeholders. Primary Skills: Strong domain knowledge in Wealth Management , including investment products, portfolio management, financial planning, advisory, and compliance. Proven experience in business analysis , requirement elicitation , and stakeholder management . Proficiency in creating BRDs , FRDs , use cases , process flows , and user stories . Familiarity with tools like JIRA , Confluence , MS Visio , or similar documentation platforms. Understanding of Agile and Waterfall project methodologies. Secondary Skills: Knowledge of financial regulations such as MiFID II, FATCA, or SEC guidelines. Exposure to Wealth Management platforms (e.g., Charles River, Temenos, Avaloq, or similar). Basic understanding of data analysis and SQL for data validation. Experience with API documentation and integration projects is a plus. Certification in business analysis (e.g., CBAP, CCBA, or PMI-PBA) is desirable. Required Qualifications: Bachelors degree in Business Administration, Finance, Computer Science, or related field. 5–10 years of experience as a Business Analyst, with at least 3 years in the Wealth Management or Financial Services domain. Excellent communication, interpersonal, and presentation skills. Strong problem-solving and analytical thinking abilities.

Job Summary: We are seeking a motivated Project Manager/ Business Analyst with 2-4 years of experience in web and mobile technology projects to join our team. The ideal candidate will assist in planning, executing, and delivering digital projects while collaborating with cross-functional teams (developers, designers, QA, and stakeholders). You should have a strong understanding of Agile/Scrum methodologies , technical project workflows, and excellent communication skills. Key Responsibilities: Assist in project planning, scheduling, and tracking for web and mobile development projects. Work closely with developers, designers, and QA teams to ensure timely delivery of projects. Facilitate daily stand-ups, sprint planning, retrospectives, and backlog grooming in an Agile environment. Track project progress using tools like Jira, Trello, Asana, or Microsoft Project . Identify and mitigate project risks, blockers, and dependencies. Ensure clear communication between technical and non-technical stakeholders. Assist in creating project documentation (requirements, user stories, test cases, etc.). Monitor project budgets, timelines, and resource allocation. Support UX/UI teams in ensuring seamless user experiences across web and mobile platforms. Stay updated with emerging trends in web (React, Angular, Node.js) and mobile (iOS/Android, Flutter, React Native) technologies . Qualifications & Skills: 2-4 years of experience in project coordination or junior project management in a web/mobile tech environment . Basic understanding of software development life cycle (SDLC) and Agile/Scrum methodologies . Familiarity with web technologies (HTML/CSS, JavaScript, CMS) and mobile app development frameworks . Experience with project management tools (Jira, Trello, Asana, MS Project, etc.). Strong organizational, multitasking, and problem-solving skills . Excellent written and verbal communication for stakeholder management. PMP, CAPM, or Scrum Master certification is a plus. Preferred Background: Previous experience as a Business Analyst, Developer, or QA Analyst transitioning into project management. Exposure to cloud platforms (AWS, Azure), APIs, and DevOps practices . Knowledge of UI/UX principles for web and mobile applications. Why Join Us? Opportunity to grow into a full-fledged Project Manager in a fast-paced tech environment. Work on cutting-edge web and mobile projects with a talented team. Flexible work culture with mentorship and career development support.

Join Our Team as an Information Technology-Business Analyst Manager! Position Snapshot Are you a dynamic leader with a passion for technology and business analysis? Do you thrive in a fast-paced and innovative environment? If, yes, we have the perfect opportunity for you! Position: IT Business Analyst Manager – Supply Chain, Global Logistic Location: India IT HUB, Bangalore Company: Nestl Department: IT, Supply Chain Type: Permanent position Other: Full-time work, virtual team working available in a global environment About the Role: As an IT Business Analyst Manager, you will be the bridge between IT and business, ensuring a deep understanding of business needs and translating them into IT solutions. You will lead a team of talented Business Analysts, driving innovation, digital transformation and efficiency through technology. Key Responsibilities: Strategic Leadership: Support the development of technology strategies and roadmaps, ensuring alignment with business goals. Operational Excellence: Analyse, document and test program development, process flows, and specifications. Team Coaching: Motivate and direct virtual teams to find the best solutions that align with business objectives and IT strategy. Stakeholder Engagement: Partner with business, MFRM and IT Product Teams to translate business requirements into IT solutions. Security & Compliance: Ensure security and compliance requirements are considered and embedded in solution design. Vendor Management: Manage vendors service deliveries meet Business requirements and expectations. What We Offer: Innovative Environment: Be part of a team that values creativity and entrepreneurial mindset. Professional Growth: Opportunities for continuous learning and career development. Collaborative Culture: Work with diverse teams across the globe. Impactful Work: Contribute to projects that drive business value through technology. A Day in the Life of ‘IT Business Analyst Manager – Supply Chain, Global Logistic’ You will have an immediate impact on the day one working in the largest Food & Beverage company in the world bringing efficiency to our Business Partners (Markets) and an ongoing impact on contribution to our overall growth. You will collaborate with Nestle Businesses (Markets Business Partners), IT communities, Stakeholders and Vendor Partners to enlighten our Receivers at Brilliant at Basic (RUN-IT supports) to embrace new Operating Model and way of working to motivate team to implement and scale/rollout strategic Big Bets Portfolio, Must Win Battles, prioritized and aligned Business/IT Joint Technology Roadmap (JTR) to contribute to E2E Business Value Chain benefits and jointly drive Digitalization Transformation to improve efficiency and productivity to participate in Joint Technology Roadmap (JTR) planning & design sessions; work with MFRM (Market Function Relationship Manager), Business Partners, Solution Architects, Product Teams and/or Vendors as needed. to be a custodian for the relevant function standards, guidelines, Standard Operation Procedures (SOP) and compliance requirements Senior Stakeholders management Line and people management Vendor management - build good relationships with external vendors to effectively meet business needs to ensure E2E integration components meet and follow proper design, performance and capacity standards (include 3rd Party Warehouse connects) Benefit An attractive and dynamic international working environment with the most talented and engaged IT professionals in their field and working with best-in class technologies. Be yourself @Nestl! Our values are rooted in respect, we champion diversity and inclusion and believe on the power of diversity to build winning teams where everyone can be the best version of themselves. Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. Great benefits including competitive salary and a comprehensive social benefits package. Hybrid working environment with flexible working scheme, allowing everyone to meet their needs enjoying the advantages of remote work and combining with the amazing Nestl facilities and culture. What will make you successful? Bachelor's degree in business, information systems, or related discipline; M.B.A. preferred. 10+ years of relevant experience in business analysis and with project management experience. Strong experience in Agile/DevOps environments and design thinking methodology. Excellent communication skills, stakeholder management, manage virtual teams experience and ability to work in a global environment. Strong in Business relation partnership experience and vendor management skills. Join us and make a difference! Apply now to become a part of our innovative team.

Experience in Salesforce Admin Experience in Business Analyst Experience in BRD, FRD etc

Please share your updated profile with Gauri at gauri.shedge@ambitsoftware.com at the earliest. Role Overview: We are seeking an experienced and strategic Associate Director Client Solutions to lead solution development and client engagement. The ideal candidate will have a strong background in designing and delivering tailored business solutions, with a focus on understanding client needs and driving value. This role involves direct interaction with senior stakeholders, developing customized solutions, and ensuring seamless execution to achieve business objectives. BFSI domain experience is preferred. Key Responsibilities: 1. Client Engagement and Relationship Management: Act as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with business objectives. Develop and maintain strong, long-term relationships with clients, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, demonstrating a deep understanding of client needs and business challenges. 2. Solutioning and Strategy: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals and industry best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure seamless integration of solutions with existing client infrastructure and business processes. 3. Cross-Functional Collaboration: Work closely with sales, delivery, product, and technical teams to ensure consistent and high-quality client outcomes. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvement. 4. Performance and Reporting: Monitor and analyze solution performance, client satisfaction, and business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. 5. Leadership and Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Drive knowledge sharing and best practices across the team. Build and maintain a high-performance culture focused on client success and innovation. Required Skills and Experience: 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms preferred (e.g., Salesforce, Dynamics, SugarCRM) Proven ability to engage with senior stakeholders and drive business outcomes. Strong strategic thinking and problem-solving skills. Excellent communication and presentation skills. Strong leadership skills with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors PMP certification or equivalent project management certification would be an added advantage. Key Attributes: Client-focused approach with strong strategic thinking. Ability to manage complex client engagements and drive results. Strong leadership and team-building skills. High level of accountability and ownership Ability to work in a fast-paced, dynamic environment

Product Specialist Hyderabad, Telangana, India Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloittes 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-through and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service. Stay up-to-date with product knowledge, business flow, sales process, and market dynamics. To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios. Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-7 years of experience in Implementation and support of Enterprise products Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions. Strong verbal and written communication skills, especially in the areas of requirements and solution documentation. Ability to manage and work across multiple projects. Strong ability to demo/train and deliver excellent customer presentations. Strong logical, analytical and problem-solving skills Open to travel on short notice to customer locations when required Good to have knowledge of Web Design using HTML, JavaScript Good understanding of MS Office, JIRA, Basecamp applications Ability to learn new skills and operate in a fast-paced and changing environment. Experience in the wellness/spa industry a plus. Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives.

We are seeking a talented and motivated Business Analyst to join our product team. The ideal candidate will play a key role in understanding business needs, eliciting and documenting requirements, and collaborating with cross-functional teams to ensure the successful delivery of high-quality software products. Responsibilities: Collaborate with stakeholders to understand and document business objectives, processes, and requirements. Conduct workshops, interviews, and surveys to gather and validate requirements. Create clear and concise documentation of business and system requirements. Analyze and evaluate information collected from multiple sources to identify underlying business needs. Work closely with development and design teams to translate business requirements into functional specifications. Must have experience with Salesforce CRM, NetSuite, or SAP. Must be proficient in using Balsamiq. Collaborate with UX/UI designers to ensure user-friendly and intuitive solutions. Analyze data to identify trends, patterns, and insights to support decision-making. Develop and maintain data models ensuring data accuracy and integrity. Effectively communicate requirements and solutions to both technical and non-technical stakeholders. Coordinate with developers, QA, and project managers for successful project delivery. Stay updated on industry trends and best practices in business analysis. Identify opportunities for process improvement and contribute to the enhancement of internal methodologies. Qualifications: 3 to 6 years of experience as a Business Analyst in a product-based software environment. Bachelor's degree in Business Administration, Information Systems, or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Experience working with Agile methodologies. Familiarity with tools such as Jira, Confluence, and data analysis tools. Shift Timings: 12:00 PM IST 9:00 PM IST, 01:00 PM IST 10:00 PM IST or 02:00 PM IST – 11:00 PM IST (Monday to Friday) Note- Immediate joiners or max 15 days notice period based candidates are preferred

Role : Senior Business Analyst Experience: 6+ yrs Location: Delhi / NCR OR Mumbai Job Requirement: Gathering Business Requirements. Prepared mock-ups and wireframes for the requirements Define configuration specifications and business analysis requirements Should have worked in technical development projects Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to product team Communicate key insights and findings to product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in Agile methods and SDLC Strong written and verbal communication skills including technical writing skills Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results. (Insurance OR Mortgage OR Any BFSI Project Experience Preferred) If interested, please send me your updated CV along with the following details mentioned below asap to sweta.mondal@inadev.com : Total Experience Relevant BA Experience - Current CTC Expected CTC - Notice Period Current Location Preferred Location - LinkedIn Profile Link -

Requirement gathering & managing coordination with various stakeholders Creating BDR/ FRD/SRS documents Effectively communicate project expectations to team members Finding solutions to business requirements. Performing UAT testing Required Candidate profile Exp of working as a BA for an IT Services Company for atleast 3+Yrs Good analytical, communication & documentation skills Ability to work with various stakeholders Perks and benefits Family Medical & Company Sponsored Certification

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire PolicyCenter BA Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to contribute to key decisions and solutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead requirements gathering sessions with stakeholders. Create detailed business requirements documents. Conduct gap analysis and propose solutions. Facilitate communication between business and technical teams. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire PolicyCenter BA. Strong understanding of business process analysis. Experience in requirements gathering and documentation. Knowledge of insurance industry processes. Good To Have Skills: Experience with Agile methodologies. Additional Information: The candidate should have a minimum of 5 years of experience in Guidewire PolicyCenter BA. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead requirements gathering sessions. Conduct gap analysis and document findings. Facilitate communication between business stakeholders and IT teams. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire ClaimCenter BA. Strong understanding of business process analysis. Experience in requirements gathering and documentation. Knowledge of Agile methodologies. Experience in conducting impact analysis. Additional Information: The candidate should have a minimum of 7.5 years of experience in Guidewire ClaimCenter BA. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire BillingCenter BA Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead process improvement initiatives. Conduct stakeholder interviews to gather requirements. Create detailed business requirement documents. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire BillingCenter BA. Strong understanding of business process analysis. Experience in process design and optimization. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Additional Information: The candidate should have a minimum of 7.5 years of experience in Guidewire BillingCenter BA. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire DataHub Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead process improvement initiatives. Conduct data analysis and interpretation. Develop and maintain process documentation. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire DataHub. Strong understanding of data analysis techniques. Experience with process modeling tools. Knowledge of business process optimization. Hands-on experience with data visualization tools. Familiarity with Agile methodologies. Additional Information: The candidate should have a minimum of 7.5 years of experience in Guidewire DataHub. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to contribute to key decisions and solutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead process improvement initiatives to enhance operational efficiency. Conduct stakeholder interviews to gather requirements effectively. Develop and maintain business process documentation. Facilitate workshops and meetings to drive consensus and decision-making. Professional & Technical Skills: Must To Have Skills: Proficiency in Guidewire ClaimCenter BA. Strong understanding of business process analysis and design. Experience in requirements gathering and documentation. Knowledge of Agile methodologies for project management. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 12 years of experience in Guidewire ClaimCenter BA. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education