793 Frd Jobs - Page 17

We are looking for a skilled SAP SD Techno Functional Consultant with 8 to 13 years of experience. The position is based in [location to be specified]. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP SD solutions. Provide technical expertise on SAP SD modules, including sales order processing and customer management. Develop and maintain technical documentation for SAP SD projects. Troubleshoot and resolve technical issues related to SAP SD. Conduct training sessions for end-users on SAP SD functionality. Work closely with business analysts to understand requirements and provide functional solutions. Job Requirements Strong knowledge of SAP SD module and its integration with other SAP modules. Experience in designing and implementing SAP SD solutions. Excellent problem-solving skills and attention to detail. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-specific regulations and standards. Minimum of 8 years of experience in the field.

We are looking for a skilled Business Analyst with RPA experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 5-16 years of experience in the field. Roles and Responsibility Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze complex business problems and create effective solutions using RPA tools. Develop and maintain documentation of business processes and procedures. Work closely with stakeholders to understand their needs and provide support. Identify areas for process improvement and implement changes to increase efficiency. Provide training and support to end-users on new systems and processes. Job Requirements Strong understanding of RPA principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience working with various stakeholders to understand their needs. Strong knowledge of business processes and procedures. Ability to adapt to changing priorities and deadlines. Proficient in analyzing complex data sets and creating meaningful reports.

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

Business Analyst with health care domain We are looking for a highly skilled and experienced Business Analyst to join our team at PRIVATE LIMITED. The ideal candidate will have 6-9 years of experience in the field. Roles and Responsibility Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze complex data sets to inform business decisions and drive growth. Develop and maintain relationships with key stakeholders to understand their needs and priorities. Identify areas for process improvement and implement changes to increase efficiency. Work closely with the development team to ensure solutions meet business requirements. Develop and maintain documentation of business processes and procedures. Job Requirements Strong understanding of business operations and processes. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience with business analysis tools and techniques. Strong attention to detail and organizational skills. Location : - Chandigarh,Dadra & Nagar Haveli , Daman , Diu , Goa , Haveli , Hyderabad , Jammu , Lakshadweep , Nagar , New Delhi,Puducherry,Sikkim

Immediate Job Openings on Business Analyst _ Gurgaon _ Contract Experience: 5 + Years Skill: Business Analyst Location: Gurgaon Notice Period: Immediate . Employment Type: Contract Mode: WFO Job Description Embodies the interface between business stakeholders and Data Analysts & Scientists via a holistic perspective. Interprets and enhances information with business or domain Applies strong analytical skills to interpret business information across functions. Drives analysis of anomalies - together with Data Analysts, SMEs and Data Scientists Runs ad-hoc requests triggered by business situations and interprets results, using financial and non-financial information. Makes proposals for frameworks / metrics (incl. new business models) Identifies and formulates business relevant use cases in collaboration with other stakeholders. Shapes and designs business relevant processes Interface and Liaison between business users, stakeholders and IT Team. Interprets and elaborate/enhance with business and leaders. Interpret and have strong hold on analytical skills

Immediate Openings on Product Owner eCommerce _ Bangalore_Contract Experience: 6+ Years Skill: Product Owner eCommerce Location: Bangalore Notice Period: Immediate . Employment Type: Contract Working Mode : Hybrid Job Description Below is the JD summary: 6-9 years of PO experience with strong requirement gathering and Agile Scrum experience. Knowledgeable and experienced in SAFe framework. Lead team scrums to define product vision, roadmap and communicate with stakeholders throughout the project. Developing user stories and monitoring/evaluating product progress at each stage of the process. Must have a technical background. Strong Communication, negotiation, inter-personal and basic management skills. eCommerce Domain exposure will be a plus. Knowledge of tools like JIRA, Plan view.

**Apply only if you hold relevant experience in Capital market/Wealth Management/Asset Management/Custody/ Derivatives.** Share your profile on hritik.awasthi@ebix.com ; with subject line " Profile for Business Analyst~ Capital Market ". Please do mention: Experience/Relevant experience (in Capital market/Wealth Management/Asset Management) Current Company CTC & Expected CTC Notice Period Job Title: Business Analyst / Senior Business Analyst / Lead Business Analyst (Capital Market/Wealth Management/Derivatives/ Custody Domain) Experience: 3 to 6 Years Team: Delivery / Implementation Location: Andheri, Mumbai Qualification: MBA in Finance or Chartered Accountant with relevant Business Analyst experience. Job Summary: We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery/Implementation team. The candidate will play a key role in understanding client requirements, translating them into functional specifications, and coordinating with development and QA teams to deliver high-quality solutions for clients in Capital Markets and related domains. Key Responsibilities: Primary Responsibilities : Gather and analyze business requirements by reading Business Requirement Documents and interacting with customers. Convert Business Requirement Documents into Functional Specification Documents and obtain client sign-off. Transfer knowledge to Development and QA teams during the development and testing phases. Obtain effort estimates and delivery dates from Development and QA teams and communicate with all stakeholders. Create business scenarios for functional verification and perform post-development functional checks. Review test scenarios and test cases created by the QA team. Review User Acceptance Testing (UAT) test cases prepared by the customer. Support customers, developers, and QA during UAT for functional queries and defect analysis. Provide functional knowledge transfer to the live support team after project completion. Secondary Responsibilities: Participate in pre-sales activities like product demos to customers/prospects. Support the live support team with functional analysis of critical issues. Essential Criteria (Must Have): Strong exposure to Capital Markets / Asset Management / Wealth Management / Custody domain. Excellent analytical skills. Strong written and verbal communication skills. Optional Criteria (Good to Have): NCFM Certification / CFA. Career Path (2-5 Years): Business Analyst can progress to Senior Business Analyst managing large implementation projects independently as Functional Lead. Senior Business Analyst can grow to Lead Business Analyst managing multiple projects as a Functional SME, or move into roles like Project Manager or Product SME as part of the Product Management team. Technical Skills: Exposure to IT systems. Basic SQL knowledge. Basic understanding of web technologies. Proficient in MS Excel. Functional Skills: Strong exposure to Capital Markets / Asset Management / Wealth Management / Custody domain. Optional: Completed relevant courses like NCFM.

SOFTWARE ARCHITECT-UIDAI BE / B Tech/M Tech /MCA Minimum Competency Requirement : a. Must have 10yrs total experience and at least 5 years of hands-on experience in software architecture design and implementation, in global projects or in software product company; b. Experience in software development using Java or J2EE, Spring, Spring Boot, Hibernate, Mule, RMQ, equivalent open source technologies; c. Must have comprehensive knowledge of overall software architecture and software engineering methodologies, principles and practices; d. Has strong experience in web or mobile application development, data structures and algorithms, threads and session management, etc.; e. Should have successfully architected at least one large mission-critical, large transaction volume, high performance computing projects using open source technologies; f. Good working knowledge of high availability databases, micro-services, g. middleware; h. Experience in IT infrastructure assessment and gap analysis of large mission critical and complex enterprise technology suites, involving digital transformation and automation of existing business processes; i. Has strong understanding of Agile development methodology Responsible for recommending suitable technology solutions for individual application modules and components. Working with Managed Service Provider & Business for requirements analysis & design (TRDs, BRDs, FSDs, HLDs, IADs, RCAs) Reviewing LLDs, Test Cases & Reports, SLAs and Release/Build Documents. Prepare, Review and Approve Design documents for application development and enhancements to individual modules, in adherence to all architecture principles. Working with project manager, test Manager, Leads, Staging team and UAT team for project planning & delivery, process compliance and SLA adherence Working with Tech support/Ops/Apps teams to troubleshoot/resolve incidents Working with Ops/Apps/Release teams for production deployment Coordinating with Security team for CISO/VA and secure code review Coordinating with Infra team for servers, storage and access needs Coordinate with Business/HQ for requirements, issue resolution, release rollouts, trainings, demos, reports/updates/presentations. Responsible for providing maintenance support to enrolment clients which includes development , testing, deployment and release Responsible for supporting UIDAI in the design, build and deployment of high-availability open source middleware and database systems; Monitoring & analyzing the hold packets, analyzing aged packet and clearing them on priority basis with the help of CIDR Ops & Maintenance teams. Responsibilities assigned by UIDAI from time to time.

Working Mode Hybrid Location Pan India Role Description Role Category Business Analyst (GCB5) Introduction The delivery of the My Access Portal (SailPoint) solution will align to Vision '27 pillars and align strategically to other IAM initiatives. Reporting into the MAP Lead BA, the role is to work alongside a team of project managers, control owners and technical specialists to help deliver the MAP strategic tooling, controls and processes. Responsibilities will include Work with the Project Managers and Lead BA to refine and maintain the MAP Discovery & Analysis approach the MAP Delivery Lifecycle. Ensure robust processes for reporting and effective documentation, governance control and reporting are in place for the project. Act as a conduit between the programme team and the business to support the creation of business cases, cost benefit analysis and high-level requirements. Work with business and technology owners to define and deliver requirements and priorities. Contribute to programme wide progress reporting for working and steering groups within IAM and SDI. Establish effective working relationships across other areas of HSBC including Product Owners, IAM Stakeholders and IT teams. Work with Architect and Design colleagues to ensure business outcomes are understood, represented and planned. Work closely with the development teams both on and offshore, to ensure the requirements are translated into deliverable increments. Build and maintain strong relationships with stakeholders. Support quality assurance colleagues to validate outcomes and benefits for our stakeholders and customers. Skills required As-is To-Be process mapping and/or design experience. Experience within IAM or in the delivery of cyber related projects. Ability to conduct workshops, requirements gathering and high supporting documentation. Experience of supporting the delivery of significant change across technology, people and process. Good understanding of IAM products and controls capabilities and requirements. Experience taking a holistic approach to complex systems and interfaces. Ability to confidently drive and lead geographically disbursed team and pull them together to achieve common objectives. Strong stakeholder engagement and excellent communication skills of both technical and non-technical stakeholders Positive team player who can add value throughout the project lifecycle. Ability to deep-dive problem areas and quickly understand complexity. Excellent written and verbal communication and presentation skills. Desirable skills Systems Engineering experience. Familiarity of working in regulated environments, ideally within the financial sector. Experience in complex interfaces, specifically Application Programming Interfaces (APIs). Previous experience of working within an IAM function. Previous SailPoint migration experience. Experience of working with global teams. Experience in Jira and Confluence.

Experience on Equity & FX prod is must •Exp in Capital Market - Domain different asset classes,Business analysis skills. Requirement gathering and documentation (FRD, BRD)Must be able to demonstrate solid understanding & experience of data analysis Required Candidate profile Stakeholder Management, Engage in User Acceptance testing (UAT) prior to delivery of solution to stakeholders, Ability to identify & extract the relevant data fromvarious internal and external sources

Gathers requirements and translates them into business solutions.

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : GuideWire Integration Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to drive business decisions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead process improvement initiatives to enhance efficiency.- Conduct stakeholder interviews to gather requirements.- Develop business process models and documentation.- Facilitate workshops and meetings to drive process improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire Integration.- Strong understanding of business process analysis.- Experience in system integration and technology assessment.- Knowledge of process improvement methodologies.- Hands-on experience in requirements gathering and analysis. Additional Information:- The candidate should have a minimum of 12 years of experience in GuideWire Integration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire BillingCenter BA Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information to contribute to the success of the organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Conduct thorough analysis of business processes and systems.- Identify areas for improvement and propose solutions.- Collaborate with stakeholders to gather and document business requirements.- Create and maintain project documentation, including functional specifications and user stories. Professional & Technical Skills: - Must To Have Skills: Proficiency in Guidewire BillingCenter BA.- Strong understanding of business process analysis and design.- Experience in conducting requirements gathering and analysis.- Ability to translate business requirements into functional specifications.- Good To Have Skills: Experience with business process modeling tools such as BPMN or UML. Additional Information:- The candidate should have a minimum of 5 years of experience in Guidewire BillingCenter BA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire BillingCenter BA Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead process improvement initiatives- Conduct stakeholder interviews to gather requirements- Create detailed business process documentation Professional & Technical Skills: - Must To Have Skills: Proficiency in Guidewire BillingCenter BA- Strong understanding of business process analysis- Experience in business process modeling- Knowledge of requirements gathering and documentation- Ability to conduct impact analysis Additional Information:- The candidate should have a minimum of 7.5 years of experience in Guidewire BillingCenter BA- This position is based at our Chennai office- A 15 years full-time education is required Qualification 15 years full time education

The Lead Generation executive will be responsible to Generate 6 qualified leads on daily Basis & Close Deal in the areas of Sales, The Lead Generation executive will be responsible to meet his/her sales Target on day to day basis. Lead Generation executive will be fully responsible for the Revenue generation for the company as per his KRA & Goal set by the HOD. Lead Generation executive Will be responsible to adhere company policy and its rule. Lead Generation executive is responsible to follow direction given by superior to achieve Target. Lead Generation executive will be responsible to undertake periodic reviews about achievement and prepare and issue the Minutes of Meeting (MOM), prepare monthly reports and issue to management. Maintain the standards and formats defined by Strivik for reports, MIS, SOPs, flow charts, processes and any other planning sheets pertaining to consulting. He/she must resolve complaints within defined TATs.

Responsibilities and Duties: Strong requirement gathering skills. Lead team scrums to define product vision, roadmap and communicate with stakeholders throughout the project. Collaborate with internal (and/or external) stakeholders to analyze needs and align product roadmap to strategic goals. Work closely with product managers and business teams to create and maintain product backlog. Developing user stories and monitoring/evaluating product progress at each stage of the process. Strong Communication, negotiation, inter-personal and basic management skills. Basic Qualifications Bachelors in Engineering or Masters in Computer Science with 7 years of relevant experience. Minimum 6 years as a Product Owner in an Agile environment with SAFe Agile experience. Agile Scrum Certifications (i.e. PSPO, CSPO, Certified SAFe Product Manager). Preferred Experience and Skills: 7 years of PO experience with strong requirement gathering and Agile Scrum experience. Lead team scrums to define product vision, roadmap and Backlog. Developing Features/Epics/User Stories and monitoring/evaluating product progress at each stage of the process. Strong Communication, negotiation, inter-personal and basic management skills. Life Sciences Experience will be a plus. Knowledgeable and experienced in Agile/SAFe framework is preferred. Knowledge of tools like JIRA etc. Experienced in requirement gathering. Good negotiation skills. Good prioritization skills. Excellent leadership and interpersonal skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines. Excellent written and verbal communication skills is a must.

Oracle HCM Security Lead (Strategy)1 What You''ll Do Lead the transition to RBAC across Oracle HCM (Core HR, Payroll, Absence, Time, Talent) and downstream systems with complex integrations. Architect an end-to-end access governance framework , covering application, integration, and data warehouse layers including Databricks, OAC/OTBI, and 3rd-party data hubs. Define and standardize personas, access tiers, and Areas of Responsibility (AOR) with business process owners. Partner with data platform and analytics teams to align access policies across structured/unstructured data sources used for reporting, workforce intelligence, and ML. Integrate security policies with Okta and identity management tools , ensuring consistent enforcement across apps and data endpoints. Enable secure self-service analytics by implementing column- and row-level security within platforms like OTBI and Databricks, ensuring compliance with SOX, GDPR, and HIPAA. Manage security lifecycle for Oracle HCM and connected platformsprovisioning, auditing, change control, and SoD enforcement. Serve as the employee & candidate data access security authority , participating in solution design, release planning, and cross-functional governance reviews, consulting with legal, HRBPs, comms, and engineering security where applicable Basic Qualifications 10+ years of experience in enterprise security, application governance, or architecture roles with deep expertise in Oracle Fusion HCM and SaaS integration landscapes. Proven experience designing and implementing enterprise RBAC frameworks , with hands-on involvement across apps and data layers. Deep understanding of big data platforms (Databricks, Snowflake, etc.) and how access, classification, and lineage apply in modern data environments. Experience with analytics platform security including OTBI, OAC, and integration with business intelligence tools. Familiarity with identity federation and access policy integration via Okta, Azure AD, or similar tools. Strong understanding of compliance frameworks (SOX, GDPR, HIPAA) and ability to translate policies into technical access controls. Skilled communicator, capable of aligning technical security strategy with business priorities and presenting to senior leadership. Preferred Qualifications Experience with multi-phase Oracle HCM deployments or Workday-to-Oracle transitions. Exposure to data mesh or federated data ownership models . Background in data pipeline security and governance , especially in Databricks, Spark, or similar platforms. Strong knowledge of RACI, persona-based design , and data domain ownership strategies in global organizations. Demonstrated ability to build security into the SDLC , with tools and controls supporting agile SaaS environments.

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain. Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems. Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented. WORK ON the impact OF changes AND modification OF systems. Ensure the optimization, validation, AND approval OF technology application TO customer products. Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints. WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase. Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency. Promote team WORK, motivate, mentor AND develop subordinates. Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix.

About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, customer emotions, and actions at each stage of the customer lifecycle Conduct research to understand customer needs, motivations, and behaviors Workflow Analysis : Analyze existing workflows and processes related to customer interactions Identify inefficiencies and areas for improvement within the current workflows Collaborate with cross-functional teams to design and implement optimized workflows that enhance the customer experience Data Collection and Analysis : Gather quantitative and qualitative data from various sources, including customer feedback, surveys, usability tests, and performance metrics Analyze customer data to identify trends, pain points, and opportunities for improvement Recommendations and Reporting : Provide actionable insights and recommendations to enhance the customer experience based on journey mapping and workflow analysis Present findings to stakeholders through visualizations, reports, and presentations Work with teams to ensure the successful implementation of recommended changes Collaboration : Partner with product managers, UX designers, marketing, and other stakeholders to align customer journey improvements with overall business objectives Support teams in creating customer-centric strategies that drive customer satisfaction, retention, and loyalty Continuous Improvement : Stay updated on industry trends and best practices in customer journey mapping and workflow optimization Implement continuous improvements to the mapping and analysis processes to ensure they evolve with customer and business needs As Workflow Analyst, You Need Bachelors degree in Business, Marketing, UX Design, or a related field Experience in customer journey mapping, workflow analysis, or process improvement Experience with customer journey mapping tools like Lucidchart, Smaply, or Miro Knowledge of Lean, Six Sigma, or other process improvement methodologies Strong analytical skills with the ability to interpret data and make data-driven recommendations Excellent communication skills and the ability to present complex information to diverse stakeholders Familiarity with customer experience (CX) tools and software (e.g., journey mapping tools, CRM systems) Problem-solving mindset and attention to detail Ability to work cross-functionally and manage multiple projects simultaneously

Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to elicit, analyze, and document business and technical requirements. Project Planning & Execution: Define project scope, timelines, and deliverables. Create and manage detailed project plans. Stakeholder Communication: Act as the primary liaison between business users and technical teams, ensuring clear understanding and alignment. Agile Facilitation: Lead sprint planning, daily stand-ups, retrospectives, and backlog grooming sessions. Risk & Issue Management: Identify potential risks, develop mitigation strategies, and resolve project roadblocks. Quality Assurance: Oversee testing phases, including UAT, and ensure deliverables meet business expectations. Documentation: Maintain comprehensive project documentation including BRDs, FRDs, user stories, and status reports. Required Skills & Qualifications: Proven experience in both business analysis and project management within software development environments. Strong understanding of SDLC , Agile/Scrum methodologies. Proficiency in tools like JIRA, Confluence, MS Project, Visio , and Excel . Excellent communication, negotiation, and stakeholder management skills.

Project description Our client is a leading commodity trading and logistics company. They are committed to building and maintaining world-class IT applications and infrastructure. The Trading IT group directly supports the trading business, and this business has started a far-reaching programme to enhance and improve its trading applications using an innovative architecture to support business growth across the full range of business lines and geographies and to enable the sharing of systems across different businesses. This programme is aimed at delivering functional capabilities, enhancements, and technical infrastructure upgrades to enable continued business growth and enhanced profitability for the firm. This role will be reporting to the Project Manager/Functional Lead for Corporate Funding and Operational Treasury. Responsibilities Accountable for functionally supporting IT deliverables for the TMS application.Including; Ensuring TMS application supports the agreed business requirements. Review and challenge all requirements, change requests, and specifications, including: Functional Application functions Reporting functions Application Interfaces Operational control activities Audit requirements Documenting the implementation specifications/configurations, and preparing a knowledge base for the application. Where required, administering, the configuration of the TMS. Develop (review if required) test scenarios and test cases and support end-users with testing Support all types of issue resolution with the respective application owners Identify areas of improvement, research best practices, and offer guidance and recommendations for process changes and potential solutionsWorking Relationships with: Project stakeholders and key users across various IT and business departments External/Internal application support vendors Testing and training teams Skills Must have Knowledge & Experience: Overall, 10 years of experience, with a minimum of 3 years in end-to-end TMS implementation as a BA Should have completed at least 3 years in any TMS IT implementation Strong experience with corporate funding, treasury, and related accounting functions. Experience in business transformation with adapting existing systems to new businesses and strategies Strong academic background An excellent degree from a top-tier university is required in a subject that demonstrates the need for logical thinking, precise understanding, and clear articulation Attributes: Independent delivery and ownership-focused End-to-end process mindset Able to self-manage, collaborate, and regularly prioritize and manage activities across multiple workstreams Good communicator, engaging, and able to work with offshore teams across various time zones Excellent written and verbal communication skills Ability to make data-driven decisions & thrive in a fast-paced environment Nice to have MT to MX transformation experience Other Languages EnglishB2 Upper Intermediate Seniority Senior

Project description The WMI Core stream provides Core Banking capabilities across WM International locations, and works towards integration and synergies across WMI locations, driving capability-driven and modular platform strategy for Core Banking. We are seeking a Senior Business Analyst with deep expertise in Temenos Transact, specifically in the Securities and Private Banking modules. The candidate will drive requirement gathering, gap analysis, and solution design for complex banking implementations. Responsibilities Lead requirements elicitation workshops with stakeholders. Analyze and document business requirements across Securities, Custody, Wealth Management, and Private Banking domains. Define and validate functional specifications aligned with Temenos Transact capabilities. Collaborate with technical teams for solution alignment and product configuration. Assist in SIT, UAT, and deployment phases, ensuring solution quality. Prepare user manuals, process flows, and training material. Skills Must have 8+ years as a Business Analyst in the core banking domain. 5+ years of specific experience with Temenos Transact (Securities, Private Banking modules). Strong understanding of securities operations (trading, settlement, safekeeping). Excellent communication, stakeholder management, and documentation skills. Exposure to Agile delivery models is an advantage. Nice to have Experience in Agile Framework Other Languages EnglishC2 Proficient Seniority Senior