Fraxinus IT Solutions is a leading provider of ERP software solutions, helping businesses streamline their operations and drive growth through innovative technology. We are committed to delivering exceptional value to our clients and fostering a dynamic, collaborative work environment for our team. Position Overview: We are seeking a highly motivated and experienced ERP Software Sales Business Development Manager to join our team. In this role, you will be responsible for driving new business opportunities, developing and nurturing client relationships, and achieving sales targets for our ERP software solutions. Your expertise in ERP software sales and business development will be critical in expanding our market presence and contributing to our overall success. Key Responsibilities: Business Development: Identify and pursue new business opportunities within targeted markets. Develop and execute strategies to generate leads, build a strong sales pipeline, and close deals. Client Engagement: Build and maintain relationships with key stakeholders and decision-makers at prospective client organizations. Understand their business needs and challenges to tailor ERP solutions that address their requirements. Sales Strategy: Collaborate with the sales and marketing teams to create effective sales strategies and campaigns. Develop and deliver compelling presentations and proposals to potential clients. Market Analysis: Conduct market research and analysis to stay informed about industry trends, competitor activities, and emerging opportunities. Use this information to adjust sales tactics and strategies. Negotiation and Closing: Lead negotiations with clients to reach mutually beneficial agreements. Manage the sales process from initial contact through to contract signing and post-sale follow-up. Customer Satisfaction: Ensure a high level of customer satisfaction by working closely with clients throughout the implementation process. Address any concerns or issues that arise to maintain positive client relationships. Reporting: Track and report on sales performance metrics, including lead generation, pipeline development, and revenue. Provide regular updates to senior management on sales progress and forecasts. Qualifications: Experience: Minimum of [X] years of experience in ERP software sales or a related field, with a proven track record of meeting or exceeding sales targets. Skills: Strong understanding of ERP systems and their benefits to businesses. Excellent sales and negotiation skills, with the ability to build and maintain relationships with clients at all levels. Education: Bachelor’s degree in Business, Marketing, or a related field. An MBA or other advanced degree is a plus. Communication: Exceptional verbal and written communication skills. Ability to present complex information in a clear and compelling manner. Analytical Skills: Strong analytical and problem-solving skills. Ability to assess client needs and develop customized solutions. Self-Motivated: Highly driven and self-motivated with a strong sense of initiative and ability to work independently. Team Player: Collaborative and able to work effectively with cross-functional teams, including sales, marketing, and customer support. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Education: Bachelor's (Preferred) Experience: Business development: 1 year (Required) total work: 2 years (Required) Language: English (Preferred) Work Location: In person
You will be the first point of contact for the company, providing comprehensive support to customers through phone, email, and live chat. Your responsibilities will include installing, training, and implementing the product on customer machines using remote access software. You must be willing to travel for demos and post-sale support. To excel in this role, you should have the ability to understand customer issues and resolve them in a timely and efficient manner. You will be responsible for resolving client issues through phone calls, live chat, email, and remote software. It is essential to be self-motivated and work well within a team. You will need to adhere to company policies and procedures when interacting with clients, ensuring that you provide accurate and appropriate information. Collaboration with team members for knowledge sharing, procedural improvements, and maintaining standards is also expected. Keeping detailed records of daily communications and resolved issues will be part of your routine. Requirements: - Strong verbal and written communication skills in English. - Good computer knowledge. - Self-motivated and a team player. - Excellent attendance and punctuality. - Outstanding customer service skills. - Candidates with a Bachelor's degree in Computer Engineering will be given priority. - Female candidates will be preferred. Experience: 0 to 3 years Qualification: MCA / B.E. / B.Tech / MscIT,