8 Fraud Strategy Jobs

As part of the Wealth Management division at Goldman Sachs, you will play a crucial role in empowering clients and customers globally to achieve their financial objectives. Our wealth management services include financial planning, investment management, banking, and comprehensive advice tailored to a diverse range of clients, from ultra-high net worth individuals to corporations and their employees. In addition, our direct-to-consumer business, Marcus by Goldman Sachs, offers digital solutions for saving and investing, utilizing cutting-edge technology and design to deliver value, transparency, and simplicity to millions of customers. As a Senior Leader within Marcus Deposits Back Office team, based in Bengaluru and Hyderabad, you will lead a team with a focus on operational excellence, people management, and process optimization. Your role will involve collaborating with various stakeholders globally, developing processes and controls to enhance operational efficiency, mitigate risks, and ensure a positive customer experience. Your responsibilities will include overseeing the day-to-day management of Marcus Deposits back-office functions, identifying improvement opportunities, optimizing processes, and enhancing quality assurance measures. You will work closely with internal teams such as Fraud Strategy, Operations, Products, Technology, Compliance, and Legal to drive the development of processes and controls. Additionally, you will be responsible for creating dashboards, collaborating with partners on process implementation, and ensuring compliance with regulatory requirements. In this role, you will lead high-performing operational teams to achieve business objectives in customer service and employee satisfaction through effective leadership, communication, coaching, and professional development. You will collaborate with stakeholders to meet mutual goals, prioritize objectives, and implement strategies to support company initiatives. Your ability to drive improvements in business processes, optimize resource utilization, and ensure audit-compliant administrative processes will be key to your success. A successful candidate will possess a Bachelor's degree, strategic vision, strong leadership skills, impeccable judgment, excellent communication abilities, executive-level presentation skills, and proficiency in Microsoft Office applications. Prior experience in banking or contact center operations, along with supervisory experience, will be essential for this role. Preferred qualifications include experience in a retail banking or insurance environment. Joining Goldman Sachs means committing to a culture of diversity, inclusion, and professional growth. We offer numerous opportunities for personal and professional development, emphasizing wellness, benefits, and mindfulness programs. If you require accommodations during the recruiting process due to special needs or disabilities, we are dedicated to finding reasonable solutions. Learn more about our commitment to diversity and inclusion at GS.com/careers.,

As a Senior Leader at Marcus by Goldman Sachs, you will be responsible for leading the Marcus Deposits Back Office team across Bengaluru and Hyderabad. Your role will involve overseeing day-to-day operations, ensuring service levels, quality, and customer experience results meet expectations. You will collaborate with various teams including Fraud Strategy, Operations, Products, Technology, Compliance, and Legal to develop processes and controls that mitigate risk, enhance operational efficiency, and deliver a positive customer experience. Your analytical and communication skills will be crucial in working with global stakeholders effectively. Your primary responsibilities will include providing oversight to the back-office teams, identifying improvement opportunities, developing dashboards and control reports, and collaborating with partners to implement processes and controls. You will work closely with strategy teams to identify trends and opportunities for process enhancements and ensure compliance with regulatory requirements. In this role, you will lead high-performing operation teams to achieve business objectives in customer service and maintain employee satisfaction through leadership, coaching, and professional development. You will prioritize objectives, implement strategies, collaborate with stakeholders, and drive improvements in business processes. Your ability to make sound decisions in a fast-paced environment, along with excellent communication and interpersonal skills, will be essential for success. Basic qualifications for this role include a Bachelor's degree, strategic vision, leadership presence, impeccable judgment, and executive-level presentation skills. You should have experience in banking or contact center operations, as well as supervisory experience managing other leaders. Preferred qualifications include experience in a retail banking or insurance environment. Goldman Sachs is a global investment banking, securities, and investment management firm committed to diversity and inclusion. As part of our team, you will have opportunities for professional and personal growth, supported by various training, development, and wellness programs. If you require accommodations during the recruiting process, we are dedicated to finding reasonable solutions for candidates with special needs or disabilities. Join us at Goldman Sachs to contribute your skills and expertise towards empowering clients and communities to grow and succeed.,

As a Joint Recovery Processing / Chargeback Analyst at Presidents Choice Financial, you will be responsible for providing exceptional customer service by responding to various inquiries related to chargeback cases, fraud cases, and online disputes. You will analyze and process Fraud/Dispute cases, manage the chargeback lifecycle, investigate potential fraud cases, and process retrieval requests. Additionally, you will be involved in handling merchant challenges, fraud trend analysis, and ensuring compliance with Association Rules and Regulations. Your role will also require you to maintain a thorough understanding of all relevant regulations, communicate effectively with cardholders, cooperate with law enforcement agencies, and report on fraud trends. You must adhere to departmental escalation procedures, Quality Standard Guidelines, and PCI compliance standards. Moreover, you will mentor new employees, participate in team meetings, and follow the NTT DATA Code of Conduct and Credit Card Standards. To succeed in this role, you should possess analytical and problem-solving skills, be proficient in Microsoft Suite Applications, and have excellent communication skills. Personal qualities such as adaptability, flexibility, and reliability are essential. A willingness to pursue continuous learning, work within time constraints, and collaborate effectively with others is also required. Previous experience in credit card and/or financial services, customer service, and recoveries/chargeback within the financial sector will be advantageous. Knowledge of Association rules and regulations, TS2/TCS, and strong keyboarding skills are considered assets.,

GENERAL FUNCTION The Fraud Analyst is accountable for the daily fraud prevention activities at Momentum that ensure applicable Fraud rules, processes and reporting are in place to fend off fraudulent attempts to obtain loans from us. This involves assessing different types of fraud-related risks for all our consumer lending products across North America, adopting industry-leading solutions, developing/deploying fraud prevention strategies and tracking strategy performance for continuous improvement. This role focuses on loan and credit card origination fraud. DUTIES/RESPONSIBILITIES Develop and monitor fraud-related dashboards, detect risky signals and conduct analysis to uncover underlying drivers Develop and implement Fraud strategies leveraging data, advanced analytics tools and business acumen to mitigate fraud losses and maintain optimal customer experience Manage and optimize existing strategies effectively to control fraud risks including stolen/forged identity and first-party malicious intent Design A/B tests, and understand the risk and customer experience trade-offs Identify automation opportunities in day-to-day data extraction, performance tracking and analysis, and execute on them to improve productivity Continue to innovate by testing new data, analytics approaches and models Communicate findings and recommendations effectively to all levels of management Partner with Credit, Product, Ops, IT and external vendors to implement solutions/strategies and monitor their performance Work with legal and compliance team to ensure strategies and policies comply with all the regulatory requirements Qualifications EDUCATION Bachelors degree in quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics EXPERIENCE 3+ years of experience in fraud risk management focusing on strategy, implementation and launching fraud prevention and detection solutions for Fintech, Banking, or other e-commerce Familiarity with 3rd-party Fraud prevention solutions, preferably within the financial services industry Proven track record in acquisition/origination fraud and credit management space SKILLS Experience managing credit risk and/or fraud in consumer lending industry; credit card experience is a plus Strong analytical and problem-solving skills Ability to use predictive analytics and decision trees to build strategies Extensive SQL, Tableau and Python programming skills; advanced Excel skills Strong communication skills ability to communicate technical subject matters clearly and effectively to a wide range of audiences Strong ownership and motivation to drive business results Ability to work in a fast-paced environment and meet deadlines without sacrificing quality Familiarity with decision platforms is a plus

As a Senior Leader at Goldman Sachs, you will lead the Marcus Deposits Back Office team in Bengaluru and Hyderabad, overseeing day-to-day operations and collaborating with global stakeholders to ensure operational efficiency and positive customer experience. Your role will involve managing service levels, quality, and customer experience results, as well as designing and developing processes for new consumer products. You will work closely with various teams such as Fraud Strategy, Operations, Products, Technology, Compliance, and Legal to mitigate risks and enhance operational efficiency. Your responsibilities will include providing oversight to back-office teams, identifying improvement opportunities, developing dashboards, collaborating with partners to implement processes, ensuring compliance with regulatory requirements, and driving process improvements. You will also be responsible for leading high-performing operation teams, achieving business goals, and maintaining employee satisfaction through leadership, coaching, and professional development. Additionally, you will prioritize objectives, collaborate with stakeholders, and drive improvements in business processes. To succeed in this role, you must have a Bachelor's degree, strategic vision, leadership presence, impeccable judgment, excellent communication skills, executive-level presentation skills, and the ability to handle high-level client interactions. You should also have prior experience in banking or contact center operations, supervisory experience, and proficiency in Microsoft Office. Experience in a retail banking or insurance environment is preferred. Goldman Sachs is committed to diversity and inclusion, offering professional growth opportunities, training, benefits, and wellness programs to its employees. By joining Goldman Sachs, you will be part of a leading global investment banking and management firm that values your unique skills and experiences.,

As a Fraud Operations Vice President at Barclays, you will play a pivotal role in shaping the future of our Fraud Operations function. Your primary responsibility will be to provide leadership to the business unit and manage process performance in alignment with agreed US/UK Fraud SLAs/targets and all areas as per Barclaycard. It is imperative that you ensure the operation remains compliant with all Fraud related rules, risk, and control activities. Key aspects of your role include managing regulatory requirements, delivering business initiatives, and owning key strategic priorities such as co-location and implementing ops of the future through RPA/strategic automations. Effective stakeholder management, leadership, and decision-making will be essential to support business strategy and risk management. To excel in this role, you should possess hands-on experience at a senior managerial level, working with teams across multiple processes and sites. A strong track record of stability in previous jobs, as well as a graduate or post-graduate degree in any discipline, is required. You should demonstrate a strong industry understanding, familiarity with business processes, and operating procedures. Additionally, experience in process design/redesign and tools such as LEAN and six sigma will be beneficial. Knowledge of US/UK Fraud dynamics and a background in large Fraud Operations for an international bank are preferred. Some highly valued skills for this role include strong leadership capabilities, strategic planning exposure, and experience working in large, complex organizations across different cultures. You should have in-depth understanding and extensive hands-on experience in managing operations. Your performance may be evaluated based on critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills. The location of this role is in Noida, IN. As a Fraud Operations Vice President, your purpose will be to lead and develop a highly engaged team to deliver consistently excellent customer outcomes. You will be responsible for creating an omni channel experience, identifying and meeting customer needs, and driving business performance through available tools and enablers. Your key accountabilities will include ensuring excellent customer service, maintaining performance management standards, running the business effectively, conducting market research, fostering a resolution culture, and building deeper customer relationships. You will also be responsible for operational performance and creating a culture that supports colleagues in caring about Customers, Colleagues, and Outcomes. As a Vice President, you are expected to contribute to setting strategy, drive change, manage resources and policies, deliver continuous improvements, and manage risks effectively. If you have leadership responsibilities, you are expected to demonstrate leadership behaviours that create an environment for colleagues to thrive. For individual contributors, you will be a subject matter expert guiding technical direction and leading collaborative assignments. Additionally, you will advise key stakeholders, manage and mitigate risks, demonstrate leadership in managing risk and strengthening controls, and collaborate with other areas of work to achieve business goals. Seeking out, building, and maintaining trusting relationships with internal and external stakeholders will be crucial for accomplishing key business objectives. All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as embody the Barclays Mindset of Empower, Challenge, and Drive in their behavior.,

The Senior Statistical Data Analyst is responsible for designing unique analytic approaches to detect, assess, and recommend the optimal customer treatment to reduce frictions and enhance experience while properly managing fraud risk with data driven and statistical methods. You will analyze large amounts of account and transaction data to build customer level insights to derive the recommendations and methods to reduce friction and enhance experience on fund availability, transaction/fund hold time and more, and models while managing the customer experience. This role requires critical thinking and analytical savviness to work in a fast-paced environment but can be a rewarding opportunity to help bring a great banking experience and empower the customers to achieve their financial goals. Responsibilities: Analyze large amounts of data/transactions to derive business insights and create innovative solutions/models/strategies. Aggregate and analyze internal and external risk datasets to understand performance of fraud risk at customer level. Analyze customer's banking/transaction behaviors, and be able to build predictive models (simple ones like logistic regression, linear regression) to predict churns or negative outcomes or running correlation analysis to understand the correlation. Develop personalized segmentations and micro-segmentation to identify customers based on their fraud risk, banking behaviorals, and value. Conduct analysis for data driven recommendations with reporting dashboard to optimize customer treatment regarding friction reduction and fund availability across the entire banking journey. Skillset: Analytics professional preferably with experience in Fraud analytics . Strong knowledge and working experience in SQL and Python is a must. Experience analyzing data with statistical approaches with python (e.g. in Jupyter notebook): for example, clustering analysis, decision trees, linear regression, logistic regression, correlation analysis Knowledge of Tableau and BI tools Hands-on use of AWS (e.g. S3, EC2, EMR, Athena, SageMaker and more) is a plus Strong communication and interpersonal skills Strong knowledge of financial products , including debit cards, credit cards, lending products, and deposit accounts is a plus. Experience working at a FinTech or start-up is a plus.

Are you passionate about fighting fraud and making a real impact in the financial services industry We have multiple open positions in our Fraud Strategy Team, where you'll play a critical role in protecting customers and business across a wide range of banking products and fraud types like: 1. Credit Cards & Debit Cards: Acquisition and Transaction Fraud 2. Account & Device Takeover: ATO/DTO detection and prevention 3. Claim Abuse & Credit Abuse, Scams & Money Mules What You'll Do 1.Develop and optimize fraud detection strategies using data-driven insights and advanced tools. 2. Work on cutting-edge challenges like Account Takeover, Scams, and Claims Abuse. 3. Collaborate with cross-functional teams to design impactful solutions for fraud prevention while enhancing the customer experience. 4. Use predictive modeling, data visualization, and machine learning techniques to identify and mitigate fraud trends. Who Should Apply 1. We're looking for individuals with expertise in fraud strategy, data analytics, and risk management, as well as a strong desire to solve complex problems in a fast-paced environment. 2. Strong SAS, SQL with working knowledge of Python 3. Familiarity with concepts of Segmentation and Decision Trees