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5.0 - 10.0 years

7 - 14 Lacs

Pune

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To be successful as a Market Surveillance Specialist, you should have experience with : Stakeholder Management. Decision Making & Problem Solving. Strong Communication Skills. Essential Skills : Good Analytical Experience. Good Understanding in Surveillance. Strong understanding of Fixed Income/Trade Surveillance. Desired Skills : Conducting daily analysis of automated trade and communications surveillance alerts for global businesses. Identify and escalate potential breaches of regulatory rules and Barclays policies. Active involvement in enhancing current alerts and exception reports and supporting the development of new surveillance tools, reports and procedures. Provide feedback on the efficiency and effectiveness of surveillance controls to Surveillance Management. Communicate market abuse risk identified through the surveillance platform with Surveillance Management and agree clear paths to resolution. Engage with the Global Surveillance team to share knowledge and practices and promote a consistent approach across the surveillance teams. Engage with the Global Surveillance team to share knowledge and practices and promote a consistent approach across the surveillance teams FOR MORE INFO CONTACT -ALFIYA OR 8787064649 or alfiya@manningconsulting.in

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2.0 - 5.0 years

4 - 7 Lacs

Raipur

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Job Overview Branch launched in India in early 2019 and has seen rapid adoption and growth. We are expanding our product portfolio as well as our user base in all our markets including India. We are looking for talented Machine Learning Engineers to join us and be part of this journey. You will work closely with other Engineers, Product Managers, and underwriters to develop, improve, and deploy machine learning models and to solve other optimization problems. We make extensive use of machine learning in our credit product, where it is used (among other things) for underwriting and loan servicing decisions. We are also actively exploring other applications of Machine Learning in some of our newer products, with the ultimate goal of improving the user experience.Machine Learning sits at the intersection of a number of different disciplines: Computer Science, Statistics, Operations Research, Data Science, and others. At Branch, we fundamentally believe that in order for Machine Learning to be impactful, it needs to be closely embedded into the rest of the product development and software engineering process, which is why we emphasize the importance of software engineering skills and experience for this role.As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data. As an engineering team, we value bottom-up innovation and decentralized decision-making. We believe the best ideas can come from anyone in the company, and we are working hard to create an environment where everyone feels empowered to propose solutions to the challenges we face. We are looking for individuals who thrive in a fast-moving, innovative, and customer-focused setting.ResponsibilitiesCredit Decisions: Core to our business is understanding and building signals from unstructured and structured data to identify good borrowers.Customer Service: Using machine learning and LLM/NLP, automate customer service interactions and provide context to our customer service team. Fraud Prevention: Identify patterns of fraudulent behavior and build models to detect and prevent these behaviors.Team work: Bring your experience to bear on the technical direction and abilities of the team, and work cross-functionally with policy and product teams as we improve processes and break new ground. Qualifications 2+ years of hands-on experience building software in a production environment. Startup or early-stage team experience is preferred.Excellent software engineering and programming skills, especially Python and SQL.A diverse range of data skills, including experimentation, statistics, and machine learning, and have used these skills to inform business decisions.A deep understanding of using cloud computing infrastructure and data pipelines in production. Self motivation: You teach yourself new skills. You take the initiative to solve problems before they arise. You roll up your sleeves and get stuff done. Team motivation: You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacher.The drive to make a positive impact on customers' lives.

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0.0 - 2.0 years

7 - 17 Lacs

Bengaluru

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About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more experienced roles Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers. Required Qualifications: 6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualification: Reviews, verifies and/or identifies customer transactions to detect/prevent fraud, policy violations or resolve merchant disputes to mitigate and/or recover losses responsible for multiple claim types. Monitors and reviews complex account activity requiring research that may involve multiple transaction channels and products to reach resolution using multiple systems and applications Should possess basic banking knowledge and ability to analyze, investigate debit card disputed claims Receive direction from team lead and escalate questions and issues to more experienced roles Perform in-depth reviews of monetary and non-monetary transactions, and resolve customer disputes Reviews, verifies and/or identifies customer transactions to detect/prevent fraud, policy violations or resolve merchant disputes to mitigate and/or recover losses responsible for multiple claim types. Monitors and reviews complex account activity requiring research that may involve multiple transaction channels and products to reach resolution using multiple systems and applications Should possess basic banking knowledge and ability to analyze, investigate debit card disputed claims Receive direction from team lead and escalate questions and issues to more experienced roles Perform in-depth reviews of monetary and non-monetary transactions, and resolve customer disputes. University degree in Business or related discipline experience in chargebacks or cards operations Knowledge in Debit and Credit cards Strong analytical skills Good communication skills Job Expectations: Shift Timing: Rotational Shifts (US Holiday).

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Multinational organization Fraud analyst / KYC / Onboarding / Aml Location - Gurgaon Salary - kyc max 5lpa to fraud analyst max 7 lpa + other perks and benifits cab facilities / traveling allowances grad / undergrad both can apply 1 year of banking experience in frauds ,aml and kyc is mandatory FOR FURTHER DETAILS : Call/ WhatsApp 7678572840 9147047908 9997196123

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1.0 - 6.0 years

3 - 4 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper exp as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Arti 9522754537 Required Candidate profile Graduate and undergraduate both can apply Minimum 6 months experience is mandate in banking Excellent written or verbal communication is required

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2.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Immediate joiners for Fraud Investigation profile Bangalore Location 5 days work 2 week off 1 way cab US Rotational shift & Off Min 2 year exp is mandatory No Notice Call HR Raksha@9900969073 raksha@thejobfactory.co.in

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1.0 - 5.0 years

1 - 2 Lacs

Gurugram

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Fraud Analyst Location: Gurgaon, India Company Overview Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview The Fraud Prevention Analyst should have an affinity to continuously determine, evaluate, and identify fraudulent transactions. The role requires a highly motivated self-starter with a mindset to identify and mitigate fraud. The role requires a top performer with the capacity to communicate effectively with quick decision-making skills to combat fraud. The goal of this agent is to mitigate chargebacks and cancel fraudulent bookings thereby reducing the financial loss to the company. Responsibilities: Analyse suspicious transactions by using various fraud prevention tools and cancel or authorize them accordingly. Provide proper documentation on all analysis and change requests on all the internal tools. Contact banks or research broader options on the internet for comprehensive fraud verification checks on customers. Investigating fraudulent transactions Identifying high-risk transactions Meet quality and productivity targets. Requirements : Excellent oral and written communication skills and must be able to communicate their thoughts clearly in English Knowledge in Fraud Prevention and Customer Service Travel Background a plus Highly motivated and a self-starter. Must be able to work efficiently and independently Attention to detail and the ability to implement new ideas. An out of the box thinker Must be able to multitask without compromising on quality Must be a team player and share all findings with managers Good knowledge of MS Office

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1.0 - 6.0 years

4 - 7 Lacs

Bengaluru

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Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Gayathri -9538878905 (Whatsapp OR Call) Email ID - gayathri@thejobfactory.co.in

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1.0 - 5.0 years

4 - 7 Lacs

Bengaluru

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Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Sameera--9900975043 (Whatsapp OR Call) Email ID - sameera@thejobfactory.co.in

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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

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Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR PAVITHRA--9538878908 Email ID - pavithrat@thejobfactory.co.in

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6.0 - 10.0 years

5 - 9 Lacs

Chitoor

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We are looking for a skilled professional to fill the role of Area Collections Manager in Chittoor, Srinagar Colony - JM. The ideal candidate will have 6-10 years of experience in collections management and be able to manage a team effectively. Roles and Responsibility Manage and supervise a team of collection professionals to achieve business objectives. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Build relationships with key stakeholders, including customers, vendors, and internal teams. Analyze market trends and competitor activity to identify opportunities for growth. Ensure compliance with regulatory requirements and industry standards. Monitor and report on key performance indicators to senior management. Job Strong knowledge of banking and financial services operations. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections management software and tools. Strong understanding of credit risk and fraud prevention principles. Educational qualificationsAny Graduate or Postgraduate degree. Reference number6587468.

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1.0 - 5.0 years

1 - 5 Lacs

Mumbai

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We are looking for a highly skilled and experienced Senior Analyst to join our team in the IT Services & Consulting industry. The ideal candidate will have 6-10 years of experience in KYC (Know Your Customer) analysis. Roles and Responsibility Conduct thorough KYC checks on customers to ensure compliance with regulatory requirements. Analyze customer data and identify potential risks or discrepancies. Develop and implement effective mitigation strategies to prevent fraud and financial crimes. Collaborate with cross-functional teams to resolve complex customer issues. Provide expert guidance on KYC procedures and best practices to junior team members. Stay up-to-date with changing regulations and industry trends related to KYC. Job Requirements Strong understanding of anti-money laundering laws and regulations. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Effective communication and interpersonal skills, with the ability to build strong relationships with stakeholders. Experience with KYC software and systems, and the ability to learn new technologies quickly. Strong knowledge of financial crimes and fraud prevention techniques.

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2.0 - 6.0 years

5 - 7 Lacs

Bengaluru

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Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note: We are looking @ Minimum 2 Year of an experience into Fraud Investigation /Risk Investigation / SAR/ Transaction Monitoring in International BANKING oNLY. Call the below mentioned Number to book your slots and grab the opportunity. CHETHANA @ 7829336034 /9986267393 /9380300644 Immediate Joiners only Roles and Responsibilities : Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Off- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the workPerks and Benefits *One Ways Cab Provided. *Incentives Regards, Chethana - 7829336034 Rivera manpower services

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1.0 - 5.0 years

4 - 7 Lacs

Bengaluru

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International Baking for Bangalore location Min 1 year exp 5 days work 2 week off 1 way cab US Rotational shift & Off Salary-decent hike based on last salary Work from office Call HR Raksha@9900969073 raksha@Thejobfactory.co.in

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1.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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Job Overview Experience Range: 1 - 6 years Positional Requirement/Responsibilities Fraud Investigator responsible for Detecting and investigating financial fraud on behalf of clients Position Fraud Detection Analyst Job Summary: • Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures Qualifications: • Prior experience in Fraud detection and investigations • Transaction Monitoring experience is preferred • Familiarity with the firm's internal systems and processes or similar processes at other institutions 2 / 2 • Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations • Proficient in MS Office (Outlook/Word/Excel/PowerPoint) • Maintaining detailed records of fraud cases and investigation outcomes. • Ensuring compliance with relevant laws and regulations related to fraud detection and prevention. Desired Educational Qualification • Bachelors Degree in Commerce, Computer Science or equivalent is preferred. Preferred Educational Qualification • Full-time masters degree/MBA Desired Certifications: • CFE • CAMS • CRP Location - HYD/ BLR Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) ¢ Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud ¢ Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags ¢ Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment ¢ Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. ¢ Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) ¢ Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures" "¢ Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. ¢ Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. ¢ Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) ¢ Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud ¢ Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags ¢ Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment ¢ Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. ¢ Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) ¢ Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures"

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1.0 - 3.0 years

3 - 5 Lacs

Gurugram

Hybrid

Job Title: Fraud Prevention Specialist (12-month Contract) Location: gurgaon Contract Duration: 12 months Job Overview: We are seeking dedicated and highly motivated Fraud Prevention Specialists to join our team on a 12-month contract. In this role, you will help protect our community by investigating and preventing fraudulent activities, while maintaining a positive customer experience. You will work closely with cross-functional teams to identify vulnerabilities, develop solutions, and ensure that we remain ahead of evolving fraudulent behaviors. Key Responsibilities: Perform investigations into potentially fraudulent activity, using critical thinking, analytical skills, and detailed research. Analyze data for patterns and trends to detect and prevent fraudulent behavior in existing and new products/features. Balance fraud prevention efforts with a strong commitment to providing an exceptional customer experience. Work independently to organize tasks and prioritize rapidly changing workloads. Communicate findings and solutions effectively to internal teams and customers in a tactful, diplomatic manner. Monitor chargeback lifecycles and contribute to the improvement of fraud prevention strategies. Stay updated on emerging fraud trends and adapt to new technologies and tools to stay ahead of evolving threats. Provide insights and recommendations based on investigative findings to enhance security and fraud prevention processes. Required Qualifications: Minimum of 1+ year of work experience, preferably in fraud prevention, customer service, or a related field. Strong analytical skills, with the ability to detect and investigate fraudulent behavior. Excellent written and verbal communication skills, with the ability to communicate clearly and tactfully. Ability to analyze data for patterns and apply problem-solving techniques to complex situations. Detail-oriented and organized with the ability to work independently and manage time effectively. Ability to remain calm and composed in time-sensitive situations and adapt quickly to changing priorities. Strong interpersonal skills with the ability to work effectively in a collaborative team environment. Ability to multitask and manage competing priorities in a fast-paced environment. Preferred Qualifications: Fluency in another language is a plus. Understanding of the chargeback lifecycle and associated processes. Prior experience in fraud prevention or a related investigative field is highly desirable. What We Offer: A dynamic and fast-paced work environment. Opportunities for growth and development in a rapidly evolving industry. Supportive team culture with ongoing training and mentorship. If you're passionate about fraud prevention, excited about technology, and have a strong desire to protect our community, we encourage you to apply!

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1.0 - 4.0 years

4 - 9 Lacs

Hyderabad, Bengaluru

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Hello.. Job Title: Fraud Investigation & Detection Location: Bangalore &Hyderabad Notice period: Immediate or (Serving NP 20 days) About the Role: We are seeking a dynamic and experience in Appeals & Grievances (A&G, Medicare/Medicaid) Responsibilities: • Analyse financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures

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1.0 - 5.0 years

3 - 7 Lacs

Ahmedabad

Remote

Job Summary: We are hiring a dynamic and skilled SAS Fraud Management (SFM) Consultant with solid experience in implementing fraud detection, transaction monitoring, and case management systems. The ideal candidate should be proficient in SAS SFM, SAS Visual Investigator(VI), and SAS Visual Analytics (VA), and must have experience working on fraud detection systems for banks or FinTech companies. Key Responsibilities: Design, configure, and maintain fraud detection workflows using SAS Fraud Management (SFM) Develop and customize business rules, scoring logic, and entity detection models in SAS VI Build and publish dynamic dashboards and reports using SAS Visual Analytics (VA) for stakeholders and fraud teams Collaborate with clients to gather fraud detection requirements and translate them into scalable technical solutions Perform system testing, create test cases, execute UAT cycles, and resolve functional defects Lead client sessions for implementation planning, business rule tuning, and go-live support Customize UI components and controls within SAS VI to match client-specific business logic Provide production support and ongoing tuning to improve fraud detection efficiency and reduce false positives Skills & Experience Required: 3+ years of experience in fraud detection and case management using SAS Fraud Management (SFM) Strong working knowledge of SAS Visual Investigator (VI) scenario building, entity modelling, workflow design Hands-on experience with SAS Visual Analytics (VA) for creating fraud dashboards and interactive reports Excellent command of SAS Base, SAS Macros, SQL, and PL/SQL Exposure to fraud typologies across banking channels credit/debit card, UPI, internet banking, etc. Solid understanding of ETL, data visualization, and transaction monitoring concepts Experience in stakeholder engagement, requirement analysis, and system configuration Prior experience working with banks or FinTech companies in the EMEA region is a strong plus Preferred Qualifications: Knowledge of SAS Viya, RTDM, or Decision Manager Familiarity with compliance frameworks and fraud analytics in regulated industries Experience in customizing case workflows and enhancing investigative interfaces Certifications in SAS VI/SFM/SAS Base Programming are an added advantage Education: Bachelors or Masters Degree in Computer Science, Information Systems, Engineering, or related field.

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5.0 - 10.0 years

18 - 20 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

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Job Description - The primary objective of the Security & Loss Prevention manager is to provide security services and asset protection in designated area of responsibility and assist in mitigating product loss and maintain customer satisfaction in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions SLP Manager, in day to day activities, planning, sourcing and executing the process and procedure. Identify the shrink aspects at the FC level. Identify the potential theft area and work closely with the concerned stake holders. Optimum utilization of the resources to ensure and maintain high quality and timely support to the Operations of the organization Conduct risk assessment for the respective sites and work in accordance with the security policies and guidelines. Independently able to handle emergency situation and drive loss prevention methods at the site level. 1. Security Operation • Rationalization & Review of Guard Force • Profiling of Guard Force • Implementation & Follow-up of Security Plan • Review of Post Site Instruction • Reports - Daily, Weekly, Monthly, Half yearly and Annual • Security Team is ensuring that SLAs for all processes are being taken care • Patrolling Observations & Corrective action and follow ups • Daily Vehicle Movements • Ensure all posts are 4M & 5S compliant 2. Audits/Certifications • Keeping the plans & SOPs updated • Periodical Check of Documentation • Preparation of Documents for Internal & External Audits • Surprise Check and reports • 5S Audits of all Frisking Points and Implementation of suggested Points 3. Process Improvement & Loss Prevention Program • Process Review & Necessary Improvements • Process Improvisation • Quarterly Assessment • Loss Prevention Report • Feed backs from Shop Floors • Follow up & Completion of CAPA • Loss Prevention Audits 4. Scrap Disposal Auditing • Process Review & Necessary Improvements • No of Vehicle in & Out Movement • Surprise Checks and Scrap yards and report • Cross functional Team Audits 5. Security System • Ensure 100 % serviceability of all Systems. • Ensure 100% Training of all security guards • Controlling of Access & Review of Access level • Hygiene Status Report & Operational Effectiveness of Security gadgets. • Preventive maintenance Schedule for all Security Gadgets & its Improvements • Monthly Review Meeting with AMC Vendor and Updates • New Projects & Completion report • Reports Daily, Weekly & Monthly reports • Daily Defect Follow ups • Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 6. Loss Prevention Analysis • Working closely with business team and support in SLP related areas. • Quick Completion Investigation and submission of reports • Loss prevention audits and recommendations if any • Surprise Checks and submission of reports • Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets • Maintenance of updated Assets list • Maintenance Schedule of Assets & Security Gadgets

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1.0 - 4.0 years

1 - 6 Lacs

Gurugram

Remote

Role title | Specialist - Payment Risk Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. About Airbnb Capability Center: Airbnb Capability Centre (formerly known as Airseva) was set up in 2017 in Gurgaon. We provide specialized operational services which enable Airbnb's business and functions across the world. These include Finance Technology, Finance Shared Services, Analytics, Engineering, amongst other verticals. Our offices are home to multi-skilled teams with an insightful and deep understanding of our business and community. We're hospitable, fun and we welcome all with open arms. The Community you will join: Our small and extremely capable team of Gurgaon-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. ACC is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this, ACC is also building deep capabilities for different verticals like Homes, Finance Technology Group, Finance Shared Services, Payments, Analytics, etc. The Payments (Payments Risk and Compliance Team) teams mission is to keep the online payment ecosystem safe and optimized to enable anyone, anywhere to pay and be paid with confidence, create a world-class compliance organization and have a data driven approach to building an innovation friendly, scalable compliance program. Our goal is to ensure that Airbnb Payments can grow in a safe fashion, with risks appropriately measured and mitigated. The Difference You Will Make: Specialist supports Airbnbs payments risk activities. This position is responsible for managing high volumes of alerts and/or cases generated by multiple queues to satisfy processes required by risk programs. This role ensures that day-to-day risk activities relating to these programs are maintained to a high standard. A Typical Day: Maintain Subject Matter Expertise of your respective Specialization to successfully complete core work and escalations Educate users on how to maintain security and safety while using Airbnb responsibly Investigate complex situations and potential fraud surfaced in high volume queues Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes Understand our risk systems and investigate account patterns When trends or product vulnerabilities have been identified, you are able to escalate to the Product Support Job Family Maintain high levels of confidentiality while performing investigations Comprehensively document investigations Develop and maintain a comprehensive understanding of the purpose of your Specialization Work with external Product vendors to enhance proactive and reactive risk detection as an informing or collaborating task. Demonstrate great judgement and be open to sharing what you know with others. Your Expertise: 1+ years of work experience Must be available for a regular schedule of 5 days work per week (40 hours), mutually agreed with your Lead, which may include weekend days and public holidays. Shifts may include evening/night or early morning hours. Excellent interpersonal and communication skills, both written and verbal, to help our community in a tactful and diplomatic manner. Ability to balance fraud prevention alongside a positive customer experience. Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities Solution and outcome-oriented Strong investigative ability, internet research, organizational, and analytical skills. Ability to detect vulnerabilities in existing and new products or features, and anticipate the ever-evolving fraudulent behaviors. Desire to work in a fast-paced and rapidly changing environment. Ability to multitask, learn and adapt to new technologies. Ability to remain calm in time sensitive situations; able to prioritize and respond to user and cross-functional team needs. Ability to remove personal bias to focus on fact-based investigations and remain impartial in sensitive situations involving users, Ability to analyze data for patterns and detail oriented: you do your due diligence when completing an investigation. Strong communication skills, both written and spoken, self-motivated and results-oriented. Detail oriented: you do your due diligence when completing an investigation Ability to learn and adapt to new technologies. Able to work and self-organise with rapidly changing priorities Ability to analyze data for patterns and draw conclusions and suggestions Fluency in another language is a plus Understanding of chargebacks lifecycle is a plus Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. Time : 3pm- 12 am Weekday Gurgoan - Delhi NCR Saurabh Jaggi Training - Remote , work- remote but Delhi NCR 2+ years , payment compliance , 1 year relevent exp is fine Education: Graduate any Fraud Analyst- If working for merchant Profiling of customers, Fraud analyst, Risk analyst , charge back, International brands only 1 round interview 30 minutes duration Good coms, good personality, attention to details Alka, 10:06 Time : 3pm- 12 am Weekday Gurgoan - Delhi NCR Training - Remote , work- remote but Delhi NCR 2+ years , payment compliance , 1 year relevent exp is fine Education: Graduate any Fraud Analyst- If working for merchant Profiling of customers, Fraud analyst, Risk analyst , charge back, International brands only 1 round interview 30 minutes duration Good coms, good personality, attention to details

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

Role & responsibilities 1. Carry out forensic investigation to identify fraud involved in the loan process in order to mitigate the risk 2. Candidate would be responsible for investigating suspected/fraud cases based on the various fraud triggers 3. Close all investigation cases within TAT 4. Manage and achieve monthly standard investigation target of cases 5. Qualitative approach of investigation by collecting all relevant evidence to support your investigation 6. Co-ordinate with various verticals within operation such as Sales 7. Adhering to compliances and guidelines during investigation 8. Should be able to deal with situation to manage spike in volume with quality. Preferred candidate profile Based our from Delhi NCR Experienced in Fraud Investigation in Two Wheeler Loans would be Better. Good Communication Skills and Stakeholder management Aware about Investigation, KYC, Fraud Investigation and Monitoring

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2.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Fraud Analyst||AML|| Min exp-2yrs Location-Bangalore Ctc-5.5lpa **walking interview in jp nager** For more details 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com Required Candidate profile Skills- Fraud investigation, Monitoring, Detection, AML, SAR, Financial transaction monitoring, BSA,

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3.0 - 8.0 years

6 - 6 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Greetings, We are looking for Fraud Investigation Analyst with 3+ Years of Fraud investigation Experience. Job Description: In the capacity of a Fraud Investigation Specialist, the individual will act as a primary point of contact for customers impacted by fraudulent activity. Approximately 7080% of time will be spent engaging directly with customers, providing empathetic support, conducting detailed investigations, and guiding them through resolution processes. Identify and monitor suspicious activities and potential fraud based on customer interactions and behavioral patterns. Conduct thorough investigations into reported fraud cases, ensuring timely and accurate resolution. Provide clear communication and reassurance to customers throughout the investigation process. Required Candidate Profile 3 to 6 years of experience in client handling or outbound call operations (preferably international calling). Prior experience or exposure to fraud operations and investigations. Strong understanding of credit card fraud and financial fraud patterns. Excellent verbal and written communication skills in English. Strong active listening and conflict resolution skills. High level of confidentiality and ability to handle complex and sensitive customer information. Strong analytical and problem-solving skills. High emotional intelligence and resilience under pressure. Flexible to work in 24/7 shifts Regards, Prajit Grover H.R. TEAM KVC CONSULTANTS LTD

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3.0 - 6.0 years

5 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Greeting from KVC CONSULTANTS LTD Hiring for Leading ITES Company In Gurgaon for FRAUD INVESTIGATION SPECIALIST. Key Highlights: 1: Graduate with min 3 year experience in FRAUD INVESTIGATION 2: Salary upto 6 LPA 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred As a Fraud Investigation Specialist, the individual will act as a primary point of contact for customers impacted by fraudulent activity. Identify and monitor suspicious activities and potential fraud based on customer interactions and behavioral patterns. Conduct thorough investigations into reported fraud cases, ensuring timely and accurate resolution . KINDLY CALL OR DM -- WITH RESUME RIYA - 9628373761 SIMRAN - 9821182647 Key Responsibilities: Provide clear communication and reassurance to customers throughout the investigation process. Educate customers on fraud prevention techniques and secure financial practices. Collaborate with internal teams and external agencies to identify fraud patterns and strengthen prevention strategies. Document investigation findings and prepare detailed reports in compliance with company policies and financial regulations. Resolve customer complaints and queries within defined service levels and quality standards. Meet and exceed performance metrics including call quality, resolution time, and customer satisfaction scores.

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Hiring: Fraud & Collections Sr. Associate | Global Retail Process Location: Bengaluru (Work from Office) Shift: Rotational (Including Night Shifts) Experience Required: Minimum 12 months in Customer Service / Collections / Fraud Mitigation Job Type: Full-time Work Level: WL1 Frontline Role Industry: BPO / Shared Services / Online Retail Support Client: Leading Global Retail Brand Job Overview: We are hiring Fraud & Collections Sr. Associates for a global retail process. This role focuses on fraud prevention, collections, and ensuring customer satisfaction by providing timely resolutions through voice and non-voice support channels. Key Responsibilities: Assess and approve customer applications based on credit and fraud risk guidelines Identify and mitigate fraud risks using internal tools and market intelligence Handle inbound and outbound collection calls for customers in arrears Recommend credit limits and payment terms for new and existing customers Support customer care teams in resolving sensitive or complex cases Stay updated on fraud trends and recommend process improvements Maintain compliance with internal credit policy and external regulations Ensure accurate documentation of customer interactions Candidate Requirements: Minimum 12 months of relevant experience in fraud control, collections, or customer service Experience in online/mobile/telecom support preferred Strong communication and negotiation skills Ability to work under pressure and handle escalated situations Familiarity with fraud detection tools and credit assessment techniques Flexible to work in 24/7 rotational shifts How to Apply: Call or WhatsApp to book your interview slot: 9986267393 / 7829336034 / 9380300644

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