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1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
Job Description: Northern Trust is a globally recognized financial institution that has been providing innovative financial services for over 130 years. As a Digital Brand Protection Specialist at Northern Trust, you will play a crucial role in safeguarding the organization's brand reputation by identifying, monitoring, and mitigating digital threats such as phishing, fraud, and intellectual property violations. Key Responsibilities: - Utilize brand protection tools to monitor and identify digital threats like phishing domains, social media impersonations, and brand abuse. - Collect and organize evidence for takedown of infringing content. - Collaborate with external vendors, legal, and cross-functional teams for takedown efforts. - Manage relationships with brand protection vendors to ensure services meet expectations. - Handle brand protection mailbox and triage reports of potential infringement. - Provide regular metrics on brand protection activities and trends. - Conduct brand protection training for various teams. - Stay updated on digital threats and brand protection trends. - Support executive protection efforts and provide intelligence reports on travel risks. - Participate in industry meetings to enhance brand protection strategies. Requirements: - 1-2 years of brand protection experience in a financial institution or related industry. - Proactive mindset with strong problem-solving skills. - Excellent written and verbal communication skills. - Ability to work independently and collaboratively. - Good judgment in fast-paced environments. - Familiarity with online brand monitoring tools. - Strong analytical and intelligence skills. - Knowledge of intellectual property laws. Join Northern Trust and be part of a collaborative work culture that encourages internal movement and supports community service initiatives. Apply today to explore career opportunities with one of the world's most admired companies. #MadeForGreater Northern Trust is committed to providing reasonable accommodations for individuals with disabilities. If you require accommodations during the application process, please contact MyHRHelp@ntrs.com. We value inclusivity and understand the importance of flexible working arrangements. Share your requirements with us when applying, and together, we can achieve greater success. Apply now and be a part of our dedicated team in Pune, contributing to community service and delivering excellence in financial services.,
Posted 4 days ago
1.0 - 11.0 years
30 - 55 Lacs
, United States of America (USA)
On-site
URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 8800897895 What you'll be working on; Unauthorised card fraud Unauthorised faster payment fraud Authorised card payment fraud Authorised faster payment fraud Third party account takeover attempts Your day to day; Fraud Investigators within our protect pillar work within a mixture of regulated and unregulated deadlines. Their role supports the quality of performance and knowledge across the pillar. Gathering evidence from customers claim submissions via our In app chat function and calls to and from customers Probing for further evidence where needed Submitting accounts for closure where first party concerns are held following investigation (in line with relevant guidance) Safeguarding compromised accounts and taking appropriate remedial action to ensure customers can resume safe usage of their account Providing advice and support to victims of fraud on how they can protect themselves in the future Completing any post-investigation activity as required
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a part of our team, you will be responsible for providing exceptional customer service to our customers using various tools and methods. It will be crucial to stay updated on new and emerging fraud trends to mitigate risks to the business. Utilizing different tools and methods will play a significant role in identifying and preventing fraudulent orders. Working within the company's credit policy and recommending changes to support growth and process improvement while limiting revenue risks will be part of your responsibilities. Mitigating fraud risk through various channels and being aware of tools used for identifying fraudulent orders will also be essential. Your role will involve making outbound and receiving inbound collection calls from customers who are in arrears. Reviewing processes and procedures to reduce fraud and revenue loss will be a key aspect of your responsibilities. You will need to possess great collaboration skills, the ability to work cross-functionally, and preferred experience in customer service and fraud mitigation, preferably in the online mobile industry. Understanding fraud prevention tools and techniques, strong organizational and multi-tasking skills, as well as proven track record of responding positively to changing workloads will be necessary. Excellent communication and negotiation skills, analytical and problem-solving abilities, knowledge of billing and collections procedures, and the ability to work independently and as part of a team are also required. At Tesco, we are committed to providing a unique and market-competitive reward package for all the hard work you put into serving our customers, communities, and the planet. The Total Rewards offered at Tesco are based on four principles - simple, fair, competitive, and sustainable. You will have the opportunity to earn a performance bonus based on your performance, paid annually. Colleagues are entitled to 30 days of leave and 10 national and festival holidays as per the company's policy. In addition to statutory retirement benefits, Tesco provides opportunities to participate in voluntary programs like NPS and VPF. Health and wellness programs, mental health support, financial wellbeing initiatives, and physical wellbeing facilities are also provided to support the overall wellbeing of our colleagues. Tesco in Bengaluru is a multi-disciplinary team dedicated to serving our customers, communities, and the planet better every day. Our goal is to create a sustainable competitive advantage for Tesco by standardizing processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues. The Tesco Business Solutions team is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science, innovation, and agility in operations and support functions. Join us in shaping the future of the business and creating impactful outcomes that benefit both our colleagues and customers.,
Posted 1 month ago
1.0 - 11.0 years
30 - 60 Lacs
, United States of America (USA)
On-site
URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 8800897895 What you'll be working on; Unauthorised card fraud Unauthorised faster payment fraud Authorised card payment fraud Authorised faster payment fraud Third party account takeover attempts Your day to day; Fraud Investigators within our protect pillar work within a mixture of regulated and unregulated deadlines. Their role supports the quality of performance and knowledge across the pillar. Gathering evidence from customers claim submissions via our In app chat function and calls to and from customers Probing for further evidence where needed Submitting accounts for closure where first party concerns are held following investigation (in line with relevant guidance) Safeguarding compromised accounts and taking appropriate remedial action to ensure customers can resume safe usage of their account Providing advice and support to victims of fraud on how they can protect themselves in the future Completing any post-investigation activity as required
Posted 2 months ago
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