237 Fraud Management Jobs - Page 4

Hiring for Fraud Investigation Profile / Work from Office / Salary Max-7.5lpa Minimum 1 year exp and above as fraud investigato r5 days work 2 week off US Rotational shift & off 1 way transport Bangalore location only Immediate Joiners only Roles & Responsibilities: Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Key Skills: Fraud Investigation Redflag SAR ATO Filing SAR Money Mule Fishing Tipping off Graduates Only Required docs:Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. HR Apporva : 9713546791 Required Candidate profile Excellent verbal and written communication undergraduate and graduate both can apply with Aml , kyc, and Fraud Analyst experience

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Arti 9522754537 Required Candidate profile Excellent verbal and written communication undergraduate and graduate both can apply with Aml , kyc, and Fraud Analyst experience

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Arti 9522754537 Required Candidate profile Excellent verbal and written communication undergraduate and graduate both can apply with Aml , kyc, and Fraud Analyst experience

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5-8 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer relationships. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the industry. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of BFSI industry dynamics and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing multiple priorities and projects simultaneously. Strong leadership and team management skills.

We are looking for a highly experienced and skilled professional with 1 to 22 years of experience to lead our Fraud Risk Management team as a Unit Head. The ideal candidate will have a strong background in managing assets, credit cards, and fraud risk management. Roles and Responsibility Manage and oversee the development and implementation of fraud risk management strategies. Lead a team of professionals in identifying, assessing, and mitigating potential fraud risks. Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration. Analyze data and trends to identify areas of improvement in fraud prevention and detection. Implement process improvements to increase efficiency and effectiveness in fraud management. Collaborate with cross-functional teams to align with business objectives. Job Requirements Strong knowledge of asset management, credit cards, and fraud risk management principles. Proven experience in post-issuance processes and unit head roles. Excellent leadership and management skills, with the ability to motivate and guide a team. Strong analytical and problem-solving skills, with attention to detail and strategic thinking. Effective communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and adapt to changing priorities. Location - Credit Cards,South,Tamil Nadu,Tamil Nadu , Chennai , Chennai , Chennai , 9999 , Head Office

We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in risk management and analysis. Roles and Responsibility Conduct thorough risk assessments and analyses to identify potential threats to the bank's assets. Develop and implement effective risk mitigation strategies to minimize losses. Collaborate with cross-functional teams to monitor and manage risk exposure. Identify and report on key performance indicators (KPIs) related to risk management. Provide expert advice on risk management best practices to stakeholders. Stay up-to-date with industry trends and regulatory requirements related to risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills. Experience working with financial institutions or similar industries. Knowledge of relevant regulations and standards related to risk management. About Company Equitas Small Finance Bank is a leading player in the BFSI industry, committed to providing high-quality banking services to its customers. We are dedicated to building strong relationships with our clients and delivering exceptional customer experiences. The selected candidate will be based in the Assets/Risk Containment Unit/RCU - IB department within the bank. Location - Risk Containment Unit , South , Karnataka , Karnataka , Bangalore , Chandapura , Karnataka , 3036 , Makali

Hiring for Fraud Investigation Profile / Work from Office / Salary Max-7.5lpa Minimum 1 year exp and above as fraud investigator 5 days work 2 week off US Rotational shift & off 1 way transport Bangalore location only Immediate Joiners only Roles & Responsibilities: Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Key Skills: Fraud Investigation Redflag SAR ATO Filing SAR Money Mule Fishing Tipping off Graduates Only Required docs:Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Gayathri@9538878905 Whatsapp gayathri@thejobfactory.co.in

Role & responsibilities Dear Candidates, Huge Opening Fraud Investigation - SAL UPTO 7.5LPA ONLY WALKIN INTERVIEW Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus. Call HR Gayathri @ 9538878905(Whatsapp OR Call) Email ID gayathri@thejobfactory.co.in Preferred candidate profile

Hiring for Banking operations Executive -Graduate and Undergraduate Exp. AML /KYC experience mandatory Salary - 28K Inhand + incentives 5 days working with any 2 week off One way cab facility available "Immediate joiners" HR Uma 7715020541 Required Candidate profile Excellent verbal and written communication undergraduate and graduate both can apply with 6 months experience in Aml, Kyc and Fraud Monitoring Immediate joiners required

This is a Public document. for a Credit Card Transaction Monitoring Manager Reports toCREDIT CARD POLICY HEAD LocationMUMBAI Job Summary: We are seeking an experienced Credit Card Transaction Monitoring individual (M5-AVP) to join our Credit Risk Management team. The successful candidate will be responsible for monitoring credit card transactions data, identifying potential fraud or high risk transactions with higher bad rates, and implementing rules to prevent such transactions and reduce future financial losses coming from them. This role requires a blend of analytical skills, attention to detail, and knowledge of fraud detection technologies and methodologies. The ideal candidate will have experience in data analysis, risk analytics, and fraud prevention. They should be proficient in SAS, SQL, and Python for data querying and analysis, and have a strong understanding of fraud risk management in the financial services industry Key Responsibilities: Monitoring TransactionsResponsible for overseeing credit card transactions to detect and prevent fraudulent activities, high risk transactions on various MCCs such as rental, wallets, fuels etc. this includes analysing transaction patterns and identifying any suspicious behaviour. Rule CreationPart of the job would involve creating and implementing rules within the FALCON system to help identify and stop such transactions. Test and refine rules to ensure accuracy and effectiveness. This requires a deep understanding of fraud trends and the ability to translate this knowledge into effective fraud prevention strategies. Identifying customers who are making non retail transactions and using credit card funds for other than specified retail purposes and building rules to stop or reduce transactions on them by blocking those MIDs, initiating blocking of credit card accounts and credit limit reduction. Using FICO Falcon Fraud ManagerYou would likely be using FICOs Falcon Fraud Manager, which is a leading solution for real-time transaction protection across various channels. CollaborationThe role may require collaboration with business and financial users to define, test, and deploy these rules based on the organizations requirements and strategies Creating and maintaining reports for tracking fraud trends and the performance of fraud prevention strategies. Querying operational databases and data warehouses using SQL and other tools to extract data for analysis. Staying up-to-date on current fraud best practices and emerging threats. This is a Public document. Requirements: 5+ years of experience in credit card transaction monitoring or related field 2+ years of experience in a mid-leadership role. Strong knowledge of Falcon or similar fraud detection systems Excellent analytical and problem-solving skills Effective communication and leadership skills Ability to work in a fast-paced environment Experience with machine learning or data science Certification in fraud prevention or related field will be an added advantage

About FCI: Financial Crime Intelligence (FCI) department has been created to enhance the Banks capabilities in prevention, detection and response to frauds against the Bank as well as our customers. This a centralized team that will focus on ensuring there is a strong feedback loop of learnings into improvement in practices, models and customer journeys, develop analytics and technological capabilities as a competitive advantage and deepen our focus on training to ensure fraud prevention at the frontline. With these objectives in mind, a new department Financial Crime Intelligence has been created with the Fraud Control Unit (FCU) and Digital Transaction Monitoring (DTM) being housed under the FCI department to ensure greater synergies. About the Role NCRP(National Cyber CRIME REPORTING PORTAL) is part of FCI department The Citizen Financial Cyber Fraud Reporting and Management System has been developed by the Indian Cyber Crime Coordination Centre brings together Law Enforcement Agencies Intermediaries on a single platform financial cyber frauds received by respective State/UT police officials. I4C, MHA is the platform provider. Complaints are lodged and handled by respective State Law Enforcement Agencies and assigned to respective Banks Department which works 24/7 Role & responsibilities Analyst need to action the cases assigned on NCRP portal with zero error Coordination with branch and statutory authorities Timely reporting of suspicious transactions and execution of instructions related to NCRP alert disposal from law enforcement agencies Timely revert to queries raised by branches and authorities Maintain daily MIS Ensure compliance with regulatory requirement related to NCRP Maintain current understanding of money laundering ,financing issues including processes, policies, procedures regulations and developing trends Qualifications Optimal qualification for success on the job is: • Graduate/PG in any discipline • Any relevant Certification will be an added advantage Role Proficiencies: For successful execution of the job, a candidate should possess the following: Role Proficiencies: Investigation skills Data Analytics People & social skills Language and presentation skills Cross functional stakeholder management About Axis Incorporated in 1994, Axis Bank is one of India's most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce of over 70,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.

Senior Executive-Consumer Durables-RA-Risk Control Unit Job role: Tele-verification / Sampling for Consumer Durable Product customers Identify suspected fraud cases through tele-verification / Eye balling - Sample documents provided for loan sourcing Good communication & comprehensive skill Ready to work as team and in rotational shift Identify process & policy violation of employees or business partners Identify suspected fraud cases through tele-verification / Eye balling - Sample documents of loan Vendor management Coordination on reports, quality check and TAT Vendor on-boarding documentation and Billing process management Additional RCU activities been assigned to be performed within defined timelines MIS preparation and co-ordination with branch teams The measurable will be: Control frauds by doing invisible monitoring/market intelligence Ensure optimum fraud hit rates with a sharp focus on fraud controls before case disbursement Maintain issues cases closer within TAT by co-ordination with branches/Zones/Regional Mangers Task provided by Central shop head to be completed within defined timelines Quality check of MIS been maintained Support to central team Recommendation of process/policy change, basis the learning of fraud trends and issue identifications Role requirement: Graduation in any stream Samplers/Tele verification experience candidates with minimum 2 years of experience e Excellent written and oral communication skills Consumer Durable products & processes knowledge Equipped with excel knowledge and having good analytical skill Will to learn new skills and processes

Hiring for Fraud Investigation Profile / Work from Office / Salary Max-7.5lpa Minimum 1 year exp and above as fraud investigator 5 days work 2 week off US Rotational shift & off 1 way transport Bangalore location only Immediate Joiners only Roles & Responsibilities: Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Key Skills: Fraud Investigation Redflag SAR ATO Filing SAR Money Mule Fishing Tipping off Graduates Only Required docs:Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Sameera@9900975043 call Or Whatsapp sameera@thejobfactory.co.in

Hiring for Fraud Investigation Profile / Work from Office / Salary Max-7.5lpa Minimum 1 year exp and above as fraud investigator 5 days work 2 week off US Rotational shift & off 1 way transport Bangalore location only Immediate Joiners only Roles & Responsibilities: Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Key Skills: Fraud Investigation Redflag SAR ATO Filing SAR Money Mule Fishing Tipping off Graduates Only Required docs:Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Role & responsibilities Dear Candidates, Huge Opening Fraud Investigation - SAL UPTO 7.5LPA ONLY WALKIN INTERVIEW Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus. Call HR Shruthi-9008812627(Whatsapp OR Call) Email ID shruthic@thejobfactory.co.in Preferred candidate profile

Hiring for TOP MNC for Bengaluru Risk & Compliance Team lead & Assistant Manager Location: Bengaluru (Work from Office) Experience: 6 to 8 Years - 11 Lpa ( TL) Experience: 8 to 10 Years - 17 LPA ( AM ) Shift: US Shift (Both side cab) Required Candidate profile Role Highlights: Lead internal audits, risk & fraud controls Ensure regulatory compliance & reporting Handle client & statutory audits Work with global teams in US hours

Hiring for TOP MNC for Bengaluru Risk & Compliance Manager Location: Bengaluru (Work from Office) Experience: 10–15 Years CTC: Up to 22 LPA Shift: US Shift (Both side cab) Required Candidate profile Role Highlights: Lead internal audits, risk & fraud controls Ensure regulatory compliance & reporting Handle client & statutory audits Work with global teams in US hours

Openings for fraud and kyc for level 2 looking for grads with in 2 years of experience in fraud salary:- 7.5 ctc and incentives. if interested call- shaziya- 9035018914 or call sania-7829751189 or mail ur resume to- meet@izeemanpower.com

Role: Fraud Prevention Analyst/Sr. Fraud Prevention Analyst Location: Gurgaon, India Type: Work from office Shift Timings: Rotational Shifts Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview The Fraud Prevention Analyst should have an affinity to continuously determine, evaluate, and identify fraudulent transactions. The role requires a highly motivated self-starter with a mindset to identify and mitigate fraud. The role requires a top performer with the capacity to communicate effectively with quick decision-making skills to combat fraud. The goal of this agent is to mitigate chargebacks and cancel fraudulent bookings thereby reducing the financial loss to the company. Responsibilities: Analyse suspicious transactions by using various fraud prevention tools and cancel or authorize them accordingly. Provide proper documentation on all analysis and change requests on all the internal tools. Contact banks or research broader options on the internet for comprehensive fraud verification checks on customers. Investigating fraudulent transactions Identifying high-risk transactions Meet quality and productivity targets. Requirements : Excellent oral and written communication skills and must be able to communicate their thoughts clearly in English Knowledge in Fraud Prevention and Customer Service Travel Background a plus Highly motivated and a self-starter. Must be able to work efficiently and independently Attention to detail and the ability to implement new ideas. An out of the box thinker Must be able to multitask without compromising on quality Must be a team player and share all findings with managers Good knowledge of MS Office Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.

Hiring for the Fraud Detection/Investigations role. Experience-2-10 years Location-Gurgaon Graduation mandatory Salary up to 6.5-8.5 LPA Need candidates who are having a good experience in the ACH, Cheque and Mobile Cheque Deposit Fraud.

Hiring for Aml Analyst OR Fraud Analyst Location: Malad Designation: AML Analyst Hsc or grad with 1 year banking exp mandatory US process (5.30pm to 8.30am) 5 days working Writtex : Cerf B2 Ctc : 41ctc Chat process HR Arti 9522754537 Required Candidate profile Banking experience is mandate Excellent communication is required

Urgent Hiring For Anti Money Laundering (AML} Chat support Experience- Minimum 1 year in AML / KYC Graduation mandatory Shit- 24/7 , Any 9 hours, Package - 5 LPA "Immediate joiners required" connect on HR Sangeeta 7693928266 Required Candidate profile 6 month of experience preferred in "Anti money laundering" field. Excellent verbal and written communication Problem-solving and time management skills Immediate joiners only

Hiring For Fraud Analyst Walkin Interview On Date 18-7-2025 Profile- Fraud Analyst, Fraud Prevention, Fraud Detection, Fraud Monitoring, Fraud Control Experience 6months - 3 years in Fraud Analyst Package upto- 5.75LPA Excellent Communication Skills required 5 Days Working & 24*7 Shift Graduation Required Location- Pune For more Info Contact with Priyanka 9366772439 & Sonia 7011255603 Email id- priyanka@manningconsulting.in / Sonia@manningconsulting.in