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3.0 - 4.0 years

3 - 5 Lacs

Thane

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Qualification: Bachelors degree in business administration, Finance, or a related field preferred Key responsibilities are mentioned below: Candidate should have 3-4 years of experience in customer service role, preferably in the financial services industry. Handle inbound and outbound customer inquiries related to prepaid cards via phone, email, and chat channels. Provide timely and accurate assistance to customers regarding card activations, balance inquiries, transaction history, and general account information. Resolve customer complaints and issues promptly and effectively, ensuring high levels of customer satisfaction. Educate customers on card features, benefits, and usage guidelines to maximize cardholder experience. Process card-related requests such as card replacements, PIN resets, and address updates in accordance with company policies and procedures. Internal content Collaborate with internal departments including Sales, Operations, Finance, Technology and Fraud Management / Prevention teams to address customer queries and escalate complex issues as needed. Monitor & manage FRM (Fraud Risk) alerts using necessary interface/tools, ensure appropriate reporting to the relevant teams and coordinate with relevant stake holders for closures. Maintain detailed records of customer interactions and transactions using CRM software. Stay updated on industry trends and best practices in prepaid card services to enhance service delivery and customer support processes. Participate in ongoing training and development programs to enhance product knowledge and customer service skills. Proficiency in both English and Hindi languages is required; additional language skills will be an advantage. Strong communication and interpersonal skills with a customer-centric approach. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Familiarity with CRM software and call centre technology is preferred. Excellent problem-solving skills with attention to detail and accuracy. Ability to work independently as well as collaboratively within a team.

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6.0 - 11.0 years

4 - 7 Lacs

Ahmedabad

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Job Summary: Were looking for an experienced professional in SAS Fraud Management to drive the detection and prevention of fraudulent activities Youll use SAS, SQL, and data visualization to analyze transactions, assess risks, and develop effective fraud detection strategies In this role, you'll collaborate with teams across the organization to enhance fraud prevention processes and ensure the security of our operations. Key Responsibilities: Fraud Detection and Monitoring: Utilize SAS Fraud Management tools to identify and prevent fraudulent activities Set and test rules to monitor suspicious transactions and behaviors in real time. Data Analysis and Visualization: Analyze data with SAS and SQL to identify trends and patterns that may indicate fraud Create clear and effective visualizations to present findings and guide decisions. Risk Assessment: Evaluate fraud risks across transactions and systems Provide recommendations to reduce exposure to fraud and improve detection strategies. Collaboration and Process Improvement: Collaborate with teams across the organization to refine fraud detection processes Contribute to continuous improvement efforts by incorporating best practices and new techniques. System Maintenance and Support: Ensure SAS Fraud Management systems' integrity and smooth operation Troubleshoot and resolve any issues related to fraud detection processes and tools. Qualifications & skills: Bachelors degree in Computer Science, Data Analytics, Statistics, or a related field. 3-6 years in fraud management or analytics. Expertise in SAS Fraud Management, SQL, and data visualization tools (e.g., Tableau, Power BI) Proficiency in SAS tools (SAS Enterprise Guide, SAS Studio), advanced SQL, and data visualization. Strong analytical and problem-solving skills, excellent communication, and collaboration abilities. Show more Show less

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1.0 - 6.0 years

3 - 7 Lacs

Mumbai

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International Voice process. 1 year Aml exp/Fin-crime expect/banking Any exp mandatory Graduation mandatory US shift (5.30pm to 8.30am) 5 days working any 2 off Ctc - max 7 Lpa Immediate joiner Virtual Interview connect on HR KANCHAN 9691001643 Required Candidate profile 1 Year of experience preferred in "Anti money laundering" or any banking. candidate should have experience in international voice process. We are looking for Immediate joiners

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4.0 - 9.0 years

10 - 15 Lacs

Bengaluru

Work from Office

Reporting into the Fraud Technical Lead, you will work as part of a team to help underpin the delivery of Technical Fraud strategy ensuring Sky is afforded the highest level of protection via efficient and optimal use of best-in-class fraud controls Required Candidate profile Highly numerate preferably with exp in a data analysis role SQL experience is a must & worked for fraud detection. Solid critical thinking and methodical approach when dealing with technical issues

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1.0 - 5.0 years

5 - 5 Lacs

Bangalore/Bengaluru

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Job description Profile -: Senior Associate ( Fraud investigation ) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs Shifts: Rotational , Location : Bangalore Job Overview: The AML Analyst/Officer/Investigator is responsible for supporting the company's efforts in detecting, preventing, and reporting money laundering activities. The role involves monitoring transactions, investigating suspicious activities, ensuring compliance with relevant laws and regulations, and preparing reports for regulatory bodies and senior management. Key Responsibilities: Transaction Monitoring: Monitor daily transactions for signs of suspicious activity, including large or unusual transactions, patterns of behavior, and activities that do not align with customer profiles. Analyze transaction data and review alerts generated by AML monitoring systems. Investigations and Due Diligence: Investigate suspicious activities, performing in-depth research using internal databases and external sources to gather relevant information. Conduct Know Your Customer (KYC) checks and Enhanced Due Diligence (EDD) on high-risk clients to verify their identity and assess potential risks. Follow up on red flags and escalate cases when necessary. Regulatory Compliance: Ensure compliance with anti-money laundering laws and regulations (such as the Bank Secrecy Act, FATF guidelines, and local regulatory requirements). Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) to relevant authorities in a timely manner. Stay up-to-date with regulatory changes and ensure policies are updated accordingly. Reporting and Documentation: Prepare and submit regular reports on AML activities, suspicious transactions, and investigations to management. Maintain accurate and thorough documentation of all investigations and actions taken. Training and Awareness: Assist in the development and delivery of AML training programs for staff, ensuring awareness of policies and procedures. Promote an AML culture within the organization and provide guidance to other employees on identifying and reporting suspicious activity. Collaboration with Teams: Work closely with the compliance, legal, risk, and operations teams to ensure a coordinated approach to AML efforts. Collaborate with external law enforcement agencies or regulators when necessary. Risk Management: Help identify, assess, and mitigate AML risks across the organization. Participate in risk assessments and internal audits to strengthen the institutions AML program. Qualifications: Education: Bachelors degree in finance, accounting, business, or a related field. Experience: 1-3 years of experience in an AML, compliance, or financial crime-related role (for Analyst roles). 3-5+ years of experience (for Officer/Investigator roles). Familiarity with AML regulations and financial services industry practices. Knowledge of financial crime typologies and techniques used by criminals to launder money. Certifications: AML certification such as CAMS (Certified Anti-Money Laundering Specialist) or similar is preferred. Other relevant certifications may be beneficial (e.g., CFE Certified Fraud Examiner, ICA International Compliance Association). Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606556306 / 9606523804 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 2.0 years

3 - 6 Lacs

Chennai

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We are looking for a highly skilled and experienced Fraud Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in credit card fraud risk management. Roles and Responsibility Develop and implement effective strategies to mitigate credit card fraud risks. Conduct thorough analysis of credit card transactions to identify potential fraudulent activities. Collaborate with cross-functional teams to resolve complex fraud cases. Monitor and report on key performance indicators related to credit card fraud prevention. Stay up-to-date with industry trends and best practices in fraud risk management. Provide training and guidance to junior staff members on fraud risk management procedures. Job Requirements Strong understanding of credit card operations and fraud detection techniques. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for collaboration with stakeholders. Experience with fraud risk management tools and technologies is an asset. Bachelor's degree in any discipline; relevant certifications or qualifications are desirable.

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3.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Hiring for SME Mini Exp- 2+ years Salary- upto 5.5 LPA Qualification- Any Graduation degree( apart from BCA, BE & BSC computer science ) Loc- Bangalore Rotational shift **WALK IN DRIVE** Prabhsimer.imaginators@gmail.com 9205018536(prabhsimer)

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3.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Profile-KYC/AML Package- Upto5.5LPA Experience- min2 yrs Anushika anushika.imaginators@gmail.com 9511159022

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5.0 - 10.0 years

7 - 16 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Role & responsibilities Should be able to lead/ participate as a team player in conducting - preventive, detective and investigative reviews across different segments of the Bank. Should be a good team player. Should be able to lead/ conduct investigations of WB / Corruption / cases across all products in Payments Bank. Must have relevant experience of minimum 5 years. Conduct discussions and interviews with witnesses/suspects. During the course of review, should help build robust fraud and corruption control mechanisms, identify process lapses/control weaknesses to help plug in control gaps. Should hold polished communication skills, both spoken and written. Should be able to manage internal and external stakeholders, with good liaising skills. Ensure compliance with regulatory guidelines for the reporting requirements to regulators and external agencies. Should hold sound knowledge and good analytical skills for rightly concluding the investigations. Should be able manage end to end proceedings, and ensure closure of action points emanating from various Investigation reports. Assist in keeping relevant processes benchmarked to best practices and peer banks.

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2.0 - 7.0 years

25 - 30 Lacs

Gurugram

Work from Office

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always con dently in the driver s seat and ready to #MoveAtTheSpeedOfRight. Be in the driver s seat of your career as the Director - Strategic Risk Services with the industry leader, build a career you can trust & lead the Accertify s Fraud Strategic Risk Services team in India. Seeking a visionary leader with a strong understanding of fraud, methods for determining acceptable performance levels, and an understanding of the various types of payment fraud. Essential Duties and Responsibilities: 1. Client Management: Ensure continuous communication at all levels to keep clients and internal stakeholders informed of all necessary updates Prepare end-to-end performance reports for clients, providing regular data delivery tailored to their specific requirements Continuously assess client needs and propose solutions, delivering value-added reporting. Prepare and deliver revenue share metrics to both clients and the Accounts team Collaborate with the Implementation and Operations teams to onboard new clients Drive required quality assurance (QA) efforts to deliver high-quality data while ensuring consistency Provide necessary inputs to deep dives, business unit review, or ad-hoc data requirements from clients and internal stakeholders Demonstrate the ability to resolve complex issues independently, collaborating with internal teams to enhance the platform by sharing ideas and information Participate in sales presentations to potential new clients 2. Strategy and Machine Learning: Review and optimize any major weaknesses, inefficiencies, or time-consuming tasks Collaborate with the Decision Sciences Team to develop and refine Use Cases through feasibility discussions Maintain open communication with the client, providing regular updates and seeking their consent as necessary Foster partnerships with the Decision Sciences and Fraud Strategy teams to ensure seamless collaboration Collaborate with the Operations team to assist in the creation of Standard Operating Procedures. Conduct thorough testing of Use Cases and diligently review any anomalies that arise 3. People Management: Partner with the Client Support and Account Management teams to expedite the resolution of client concerns and issues related to the Fraud SRS Supervise a 24/7/365 operation comprising the Fraud SRS team.Collect and analyze data to generate monthly reports, effectively communicating overall operational performance to Senior Management. Handle complex and high-level client issues with utmost professionalism. Develop and mentor managers and staff, fostering collaboration with other departments to deliver exceptional Fraud solutions on time Serve as a Subject Matter Expert for Best Practices and stay informed about the latest Fraud trends affecting customers Contribute to the generation of incremental revenue and profit Support and conduct Business Unit and account reviews for senior leadership Communicate with clients regarding their initial Fraud Management support requirements and any industry or business-specific needs they may have Proven leadership experience with a demonstrated ability to lead and develop diverse teams Strong operational technical skills and the ability to work independently with significant autonomy Excellent communication and interpersonal skills, enabling effective collaboration and relationship building Proven ability to influence and drive relationships, fostering partnerships and collaboration towards common goals Proficiency in business requirements and process controls 4. Responsibilities: Strategic Accountability: Demonstrate end-to-end ownership of activities within their area of responsibility, ensuring compliance with client metrics and leading in a global environment. Oversee key operational controls and performance metrics effectively Solution-Oriented Leadership: Foster a culture of idea generation, experimentation, and challenging established norms. Proven ability to drive operational performance across large-scale teams, prioritizing customer satisfaction and key metrics Strong leadership abilities with a disciplined and structured approach to problem-solving, decision-making, and prioritization Public speaking and presentation skills for industry and user events Preferred Qualifications: Bachelor s Degree or higher Strong understanding of Fraud Management principles 2+ years of people management experience as manager at B05/B06 within Accertify Ability to oversee a 24x7x365 team Additional Details: This is an onsite role from office in Gurugram, Haryana

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1 - 4 years

1 - 5 Lacs

Kumbakonam, Karnataka

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Basic Section No. Of Openings 1 External Title Field Risk Officer Employment Type Permanent Employment Category Field Closing Date 04 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Liabilities Division/Function (SBU) Risk Containment Unit Department RCU - Liabilities Sub-Department RCU - Liabilities Generic Role Field Risk Officer External Title (Job Role) Field Risk Officer Division Risk Containment Unit Zone Rest of India 2 State Karnataka Region Karnataka Area Karnataka Direct Cluster Karnataka Direct PT Location Karnataka Branch Code 3003 Branch Name H S R Layout Skills Skill Highest Education No data available Working Language No data available About The Role Conduct field visits to verify business existence, operational status and profiling of applicants/customers. Collection of documents such as GST registration, trade licenses, invoices, and business premises wherever required. Interact with business owners to gather necessary KYC (Know Your Customer) details and supporting documents. Neighbour and third-party checks Perform background checks and confirm business legitimacy through neighbours/local market references. Capture geolocation along with time stamp and photographic evidence of the business premises for records. Report suspicious or non-compliant cases to the concern location/area managers. Submit detailed verification reports, including observations and discrepancies to the concerned area/location. Maintain records/trackers of completed verifications and pending cases. Maintain professionalism and ensure a positive banking experience for customers.

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1 - 5 years

1 - 5 Lacs

Mumbai, Dombivli

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Basic Section No. Of Openings 1 External Title Field Risk Officer Employment Type Permanent Employment Category Field Closing Date 08 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Risk Containment Unit Department RCU - EEB Sub-Department RCU - EEB Generic Role Field Risk Officer External Title (Job Role) Field Risk Officer Division Risk Containment Unit Zone West State Maharashtra Region Maharashtra Area Mumbai Cluster Mumbai PT Location Maharashtra Branch Code 9140 Branch Name Kalyan Skills Skill Risk & Quality Risk Analytics Highest Education B.Sc Working Language Marathi Hindi English About The Role Ensure regular filed visit to customer sourced by the branches Raise incident reports on the field visit done Ensure member Audit ,Center audit & Center meeting audit. Retail customer audit & risk property assessment Regular Branch visit to be done Resolution of gaps discrepancies identified as part of risk activity (Policy & process deviations) Identify the process & policy Gaps and ensure the same are plugged to avoid such incident dont repeat in future. Loan disbursement audit & cash audit FRO activity sheet to be followed regularly Regularly field visit to be done for risk identification.

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1 - 4 years

1 - 5 Lacs

Kumbakonam, Tiruchirapalli, Virudhachalam

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Basic Section No. Of Openings 1 External Title Field Risk Officer Employment Type Permanent Employment Category Field Closing Date 05 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Risk Containment Unit Department RCU - EEB Sub-Department RCU - EEB Generic Role Field Risk Officer External Title (Job Role) Field Risk Officer Division Risk Containment Unit Zone South State Tamil Nadu Region Tamil Nadu 2 Area Kumbakonam Cluster Kumbakonam PT Location Trichy Branch Code 1327 Branch Name Virudhachalam Skills Skill Risk & Compliance Highest Education Bachelor of Science Working Language Tamil About The Role Ensure regular filed visit to customer sourced by the branches Raise incident reports on the field visit done Identify the process & policy Gaps and ensure the same are plugged to avoid such incident dont repeat in future. Ensure Pre & Post FI for the customer sourced Regular Visit to be done for Early default cases To prevent frauds Negative neutral cases raise during pre FI and cases not disbursed FRO activity sheet to be followed regularly Regularly field visit to be done for risk identification.

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1 - 4 years

1 - 5 Lacs

Ballari, Chitradurga

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Basic Section No. Of Openings 1 External Title Field Risk Officer Employment Type Permanent Employment Category Field Closing Date 28 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Risk Containment Unit Department RCU - IB Sub-Department RCU - IB Generic Role Field Risk Officer External Title (Job Role) Field Risk Officer Division Risk Containment Unit Zone South State Karnataka Region Karnataka Area Chitradurga Cluster Bellary PT Location Karnataka Branch Code 3071 Branch Name Chitradurga Skills Skill Salary Sales Highest Education No data available Working Language No data available About The Role Field Risk Officer Field Risk Officer Field Risk Officer Field Risk Officer Field Risk Officer Field Risk Officer Field Risk Officer Field Risk Officer

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1 - 6 years

7 - 10 Lacs

Bengaluru

Hybrid

Role & responsibilities Infosys is looking for an experienced professional to join the Whistleblower team. You will play a critical role in upholding the organizations values and ensuring an environment free from fraud and misconduct. Job role: - Manage the day-to-day operations of the Whistleblower program, including: o Managing incoming reports through various channels (e.g. hotline, emails, online platform etc.) o Conduct initial assessments of reported issues and determining investigation strategy o Collaborating with various internal stakeholders for information gathering, process understanding etc. o Engaging with external investigators where needed o Communicating with whistleblowers while maintaining confidentiality o Providing updates and status reports on open investigations - Manage the ethics investigations process, including: o Planning and coordinating investigations (e.g. gathering evidence, interviewing witness etc.) o Conducting objective and unbiased investigations to identify and remediate violations of Companys Code of Conduct & Ethics and policies. o Documenting findings and preparing investigation reports o Presenting findings and recommendations to senior management o Following up on corrective actions and recommendations - Develop and maintain the Whistleblower policy, ensuring compliance with relevant laws and regulations. - Conduct training and awareness campaigns on the whistleblower policy and ethical conduct - Stay up-to-date on best practices in whistleblower program management and ethics investigations. Preferred candidate profile - 2-4 years of experience in corporate investigations. - Strong technical, analytical and problem-solving skills - Excellent communication, interpersonal and written communication skills - Ability to maintain confidentiality and discretion in sensitive matters

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5 - 10 years

2 - 6 Lacs

Bengaluru

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A University degree Business Administration, Finance, Commerce, or related fields with good to have certifications in Fraud management and customer Service 5+ years of experience in contact center operations, with at least 4 years in a managerial role, preferably in the US banking sector. Strong understanding of consumer banking products, services, and fraud prevention strategies. Excellent analytical and problem solving skills, with a strong focus on data driven decision making. Proficient in contact center management software and performance metrics analysis. Good knowledge of MS Office PowerPoint, Excel data analysis, Word Excellent analytical, problem solving, and organizational skills, with a meticulous attention to detail. Team spirit, solution oriented and can do attitude combined with diplomatic flair Exceptional communication and interpersonal skills, with the ability to lead and motivate diverse teams and influence clients Ability to manage multiple p

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3 - 5 years

3 - 5 Lacs

Gurugram

Work from Office

Role & responsibilities: Key highlights of the role are listed below (purely indicative and not limiting): Reviewing alerts in Falcon to proactively identify and mitigate risks associated with credit and fraud by continuously monitoring customer behavior and transactions Previous working Knowledge of Fraud trends & experience would be added advantage Identifying application inconsistencies and detecting suspicious applications across multiple channels. Job specific skills: Applicants should possess the following attributes: Filter suspicious applications basis rules defined in Tool (Falcon) Identify Inconsistencies at the application level for applicants Knowledge and understanding of Bureau and CIBIL report. Ability to resolve complex problems with minimal guidance Excellent writing, interpersonal, and communication skills. Ability to excel in a fast-paced environment with multiple priorities. Proficient in Microsoft Excel, PowerPoint, and Word Ability to communicate with internal and external management in all levels and in all aspects of acquiring. Knowledge of KYC understanding and identification would be an added advantage Should be well-versed with RBI guidelines. Should be having good knowledge on market fraud cases.

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2 - 6 years

3 - 8 Lacs

Gurugram

Work from Office

Detect, analyze & prevent fraudulent activities; monitor transactions; assist in investigations; maintain fraud detection systems Monitor transactions & activities to identify potential fraud pattern Fraud investigation for Credit Cards & Debit Cards Required Candidate profile Graduate with 2-3 years of Exp in Fraud Detection, Fraud Investigation Proficient in Excel, Data Analysis Tools & Fraud Monitoring Systems Excellent Communication Skills info.aspiringmantra@gmail.com

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1 - 6 years

3 - 7 Lacs

Mumbai

Work from Office

International Voice process. 1 year Aml exp/Fin-crime expect/banking Any exp mandatory Graduation mandatory US shift (5.30pm to 8.30am) 5 days working any 2 off Ctc - max 7 Lpa Immediate joiner Virtual Interview connect on HR Sangeeta 7693928266 Required Candidate profile 1 Year of experience preferred in "Anti money laundering" or any banking. candidate should have experience in international voice process. We are looking for Immediate joiners

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1 - 3 years

2 - 5 Lacs

Bengaluru

Work from Office

Job Description: Fraud Analyst Position: Fraud Analyst Department: Risk Management / Compliance Reports To: Fraud Prevention Manager / Risk Manager Job Summary: The Fraud Analyst is responsible for identifying, investigating, and mitigating fraudulent activities across the organization. This role involves analyzing transaction data, monitoring accounts for suspicious behavior, and working closely with other departments to ensure the integrity and security of company assets. The ideal candidate will have strong analytical skills, a keen attention to detail, and experience in fraud detection and prevention. Key Responsibilities: Fraud Detection & Prevention: Monitor transactions and accounts for unusual or suspicious activities. Identify and analyze potential fraud patterns using data analysis tools and techniques. Implement fraud detection tools and maintain the fraud monitoring systems. Respond to alerts and investigate cases of suspected fraud. Investigation & Reporting: Conduct thorough investigations into suspicious transactions or activities. Gather and analyze evidence to support fraud detection and prevention efforts. Document findings and prepare detailed reports on fraudulent activities for management or law enforcement. Maintain an up-to-date record of fraud cases and investigations. Collaboration & Communication: Collaborate with cross-functional teams, such as customer service, compliance, and IT, to address and prevent fraud. Work closely with legal teams in cases that require external action or reporting. Communicate findings and recommendations effectively to senior management. Risk Mitigation: Assist in the development of strategies and protocols to prevent and mitigate fraud risks. Recommend and help implement process improvements and fraud detection mechanisms. Stay updated on the latest fraud trends, emerging threats, and industry best practices. Regulatory Compliance: Ensure that fraud detection practices comply with industry standards, regulations, and legal requirements. Stay informed of relevant laws and regulations related to fraud prevention, privacy, and data protection. Continuous Improvement: Continuously analyze and assess fraud detection tools and practices for effectiveness. Suggest improvements to fraud risk management strategies based on industry trends and case studies. Qualifications & Skills: Education: Bachelors degree in Business, Finance, Criminal Justice, or a related field (or equivalent work experience). Experience: 1+ years of experience in fraud analysis, risk management, or a related field. Experience with fraud detection software and data analytics tools is preferred. Skills: Strong analytical and investigative skills. Attention to detail with the ability to identify anomalies in data. Familiarity with fraud detection systems and risk management software. Knowledge of relevant legal and regulatory requirements (e.g., GDPR, PCI DSS). Strong communication skills (both written and verbal). Ability to work independently and handle multiple tasks simultaneously. Preferred Qualifications: Experience in the finance, banking, or e-commerce industries. Certification in fraud prevention or risk management (e.g., CFE, CRP) is a plus. Familiarity with machine learning or AI-based fraud detection systems is a bonus. Working Conditions: Full-time position; Rotational Shift work depending on business needs. Salary will be based on experience. US shifts. 5 Days working, 2 Days off. Immediate joiners preferred. Interview Process : HR Round: Focuses on evaluating cultural fit, communication skills, and basic qualifications. Expect questions about your background, motivation, and career goals. Assessment: Tests your technical abilities, including data analysis, fraud detection, and problem-solving. You may be given a case study or real-life scenarios to solve. Operations Round: Assesses your practical knowledge of fraud detection and operational processes. Youll be evaluated on how you handle fraud cases and collaborate with cross-functional teams. Client Round: Focuses on your ability to communicate fraud-related information to clients. You'll be evaluated on client handling, explaining complex issues, and maintaining professionalism. How to Apply : Interested candidates can contact HR, Zulfi , on 9945093145 . Please send your updated resumes to Zulfi.Bmm@firstsource.com. Shortlisted candidates will hear from us as quickly as possible. We look forward to receiving your applications and potentially having you join our dynamic team! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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1 - 6 years

0 - 3 Lacs

Bengaluru

Work from Office

Key Responsibilities: Respond to cases generated by the Fraud Management System (FMS) and investigate suspicious activities. Address internal and external information requests within agreed service levels and escalate issues where necessary. Analyze data to identify emerging fraud trends, patterns, and threats. Support fraud awareness training across departments and stay updated on industry trends. Review internal processes to ensure they remain effective against evolving fraud tactics. Work rotational shifts, including evenings and weekends, to ensure continuous support for business needs. Key Skills & Experience: 2+ years of experience in fraud investigation , preferably within the communications industry. Strong knowledge of fraud prevention strategies and Sky's products and services. Ability to work under pressure, meet deadlines, and ensure accuracy in real-time decisions. Proactive, self-motivated, and proficient in Microsoft Office with a keen interest in process improvement. Strong attention to detail and a clear investigative mindset to identify root causes of fraud. High personal integrity and professionalism when dealing with sensitive information. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses. Additional Information: Rotational shifts and weekends off . Salary up to 5 LPA. CARRY 2 CV PRINTS WITH "HR MANSI" ON IT. CONTACT DETAILS- HR MANSI - 9008962148CARRY 2 CV PRINTS WITH "HR MANSI" ON IT.

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1 - 5 years

2 - 5 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Recognize and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application and usage screening to prevent abuse and loss of revenue across multiple Sky products Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines Assist as necessary in the provision of fraud training and awareness to other business areas • Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes Salary: 3 LPA to 5.5LPA (with cab facility) Perks and Benefits! Cab facility provided for shift timings. Opportunity to grow within the Operations department. Additional Details: Walk-in interviews: Candidates can walk in with an updated resume mentioning HR Kiran. Contact Detail: 9611652646 For Walk-In Interviews: (11:30AM TO 2PM) Location: Dragonfly, 3rd Floor, Brigade Tech Gardens, Kundalahalli,Brookefields Green Avenue, Kundalahalli,ITPL Main Rd, Phase 2, Brookefield,Bengaluru, Karnataka 560037 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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1 - 6 years

2 - 4 Lacs

Mumbai

Work from Office

Urgent Hiring For Anti Money Laundering (AML} /Fraud Investigation Experience- Minimum 6 Months on paper exp as a AML Analyst. Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.25 Lpa Immediate joiners. connect on HR Saurabh 90099 44090 Required Candidate profile 6 month of experience preferred in "Anti money laundering" field. Excellent verbal and written communication Problem-solving and time management skills We are looking for Immediate joiners

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1 - 5 years

2 - 5 Lacs

Bengaluru

Work from Office

Hiring for Fraud Investigation Min 2 years exp Bangalore location 5 days work 2 week off US shift 1 way cab Immediate joiners only Call HR Shurthi@9008812627 shruthic@thejobfactory.co.in

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1 - 4 years

1 - 5 Lacs

Bengaluru

Work from Office

Dear Candidate, We are hiring for Fraud Analyst Bengaluru Location. Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Fraud Associate Band 3 What you will do: Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application and usage screening to prevent abuse and loss of revenue across multiple Sky products Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines Assist as necessary in the provision of fraud training and awareness to other business areas Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes Work rotational shift patterns 7 days per week, including evenings and weekends, to ensure appropriate coverage to support current and new business needs across all products and services Key Skills & Experience Include: Understanding or knowledge of Skys products and services alongside an awareness of current and possible future business trends, as well as their potential impact on the company A high level of personal integrity, confidentiality, and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning custom IT software, with a desire for continuous improvement Investigative ability, with strong attention to detail and a clear desire to understand root cause and explore opprotunities to improve process and detection within the fraud function. Experience and knowledge from the communications industry with awareness of fraud prevention strategies would be a desirable quality. (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Regards SPARK CONSULTANCY

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