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10.0 - 12.0 years
12 - 14 Lacs
Hyderabad
Work from Office
> Role Purpose The purpose of this role is to increase revenue, maximize process efficiency cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payment and Fraud( Trust Safety). Experience: 10 YEARS.
Posted 1 week ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For ANY KYC Process - 5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. ANY KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For ANY KYC Process - 5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. ANY KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For Onboarding KYC Process Any Domain -5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. Onboarding KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For Onboarding KYC Process Any Domain -5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. Onboarding KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hi We are hiring for the Leading ITES Company for Sr. Associate KYC Onboarding Role. Key Highlights: a) Any Graduate / Under Grad with min 1 year exp in KYC b) Knowledge of AML and KYC regulations and best practices. c) Analytical and critical thinking skills. d) Attention to detail and strong organizational abilities. e) Effective communication and teamwork skills. f) 5 Days Work A KYC Onboarding job typically involves ensuring new clients adhere to Know Your Customer (KYC) regulations and policies by verifying their identity and assessing potential risks. This includes collecting, reviewing, and verifying documents, conducting due diligence, and flagging any suspicious activity. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545, Gowrika @ 9336116522 Whatsapp Your CV @ 9721919721 Responsibilities: Data Collection and Verification: Gathering, reviewing, and verifying customer documentation like proof of identity and address. Due Diligence: Conducting thorough due diligence on new clients, including individuals, corporations, and institutional clients. Risk Assessment: Assessing client risk profiles, including screening for politically exposed persons (PEPs), sanctions, and adverse media. Compliance: Ensuring all KYC procedures comply with regulatory requirements and internal policies. Documentation: Maintaining accurate records of KYC procedures and client information. Communication: Liaising with internal teams and clients to address any KYC-related issues and ensure compliance. Continuous Improvement: Staying informed about changes in regulations and implementing improvements in KYC processes
Posted 2 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Job Objective: We are looking for someone who can handle disputes/chargebacks, handle stakeholders, be the interface for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical & non technical issues raised by customers on the PhonePe platform. A Recon Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. Role Expectations: Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders. Developing, owning and monitoring solutions for production and non-production environments and applications. Flexible to take up extra Initiative or additional work as per the organizational requirement Provide feedback from customer users to the team. Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills & Education. Diagnosing, troubleshooting and fixing issues related to Customer payments. Experience, Skills, Qualifications: 2-3 years of experience in dispute management and in NPCI products. Proven success in a fast paced production support environment. Good in problem solving and analytical skills. Demonstrated ability to communicate effectively in writing, ideally with a successful track Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills Prior experience in e-commerce or payments / web services domain as a Technical support executive Ability to effectively work with cross functional teams. Possess ability to understand business problems and provide solutions/information related to the business requirements.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Bengaluru
Work from Office
MEGA WALK-IN INTERVIEW FOR FRESHERS AT FOIWE Kickstart Your Career with Foiwe Info Global Solutions We are hiring Fresh Graduates for exciting roles in: Systems Analyst Trust & Safety Analyst Location: Bangalore Walk-in Dates: 3 June to 7 June 2025 Time: 11:00 AM 5:00 PM Eligibility: Fresher - Any Graduate or Postgraduate. Fluency in English is mandatory Job Role: Monitor and review user-generated content Enforce community guidelines and safety policies Detect and prevent online abuse, scams, or harmful content Excellent observation skills, attention to detail, and understanding of online platforms required Strong logical thinking and analytical skills required What We Offer: Paid training & career development Global exposure and fast growth path Friendly and inclusive work environment Chance to work in a critical industry keeping the internet safe and systems efficient Requirements: Fresh Graduates (Any stream) or Master’s degree holders Good communication skills in English (verbal and written) Willingness to work in rotational shifts Basic knowledge of internet platforms and MS Office Documents to Bring: Updated Resume Government-issued ID proof (original + photocopy) Passport-size photo Copies of your educational certificates Venue: Foiwe Info Global Solutions 186/2, Tapaswiji Arcade, BTM 1st Stage, 1st Phase, Hosur Main Road Bengaluru, Karnataka 560068 For queries, contact: 080-42007225 Learn. Protect. Innovate. Grow. Join Foiwe – where your first job makes a real-world impact. #WalkInDrive #FreshersJobs #FoiweHiring #TrustAndSafety #SystemsAnalyst #CareerLaunch #MegaDrive #CampusToCorporate
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Rohan CONTACT NO:- 9582162971 Rahul - 88025 67376 Call or WhatsApp your resume for the same.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 4 Lacs
Hyderabad
Work from Office
Required Skills: 3+ years of experience is mandatory. Should be excellent in English communication Basic knowledge in Excel and on computer Experience in Content moderation/Fraud Analyst. Specifications: Work location- Hyderabad Should be flexible to "Work from Office" Should be flexible to work in Core Night shift Qualification- Graduation (should have all documents, PC & CMM Mandatory), Pursuing candidates are not eligible (Graduation or post graduation) Need immediate joiners Working days- 5 Days a week with 2 days of rotational week off., Interview Location : Wipro campus, Gate no 2, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032. Please carry below mandatory documents for the interview:- 1) Updated Resume 2) Passport size photograph
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For Onboarding KYC Process Any Domain -5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. Onboarding KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For Onboarding KYC Process Any Domain -5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. Onboarding KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For ANY KYC Process - 5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. ANY KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For ANY KYC Process - 5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. ANY KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hi We are hiring for the Leading ITES Company for Sr. Associate KYC Onboarding Role. Key Highlights: a) Any Graduate / Under Grad with min 1 year exp in KYC b) Knowledge of AML and KYC regulations and best practices. c) Analytical and critical thinking skills. d) Attention to detail and strong organizational abilities. e) Effective communication and teamwork skills. f) 5 Days Work A KYC Onboarding job typically involves ensuring new clients adhere to Know Your Customer (KYC) regulations and policies by verifying their identity and assessing potential risks. This includes collecting, reviewing, and verifying documents, conducting due diligence, and flagging any suspicious activity. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545, Gowrika @ 9336116522 Whatsapp Your CV @ 9721919721 Responsibilities: Data Collection and Verification: Gathering, reviewing, and verifying customer documentation like proof of identity and address. Due Diligence: Conducting thorough due diligence on new clients, including individuals, corporations, and institutional clients. Risk Assessment: Assessing client risk profiles, including screening for politically exposed persons (PEPs), sanctions, and adverse media. Compliance: Ensuring all KYC procedures comply with regulatory requirements and internal policies. Documentation: Maintaining accurate records of KYC procedures and client information. Communication: Liaising with internal teams and clients to address any KYC-related issues and ensure compliance. Continuous Improvement: Staying informed about changes in regulations and implementing improvements in KYC processes
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For ANY KYC Process - 5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. ANY KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For Onboarding KYC Process Any Domain -5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. Onboarding KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
Bangalore/Bengaluru
Work from Office
Desired Candidate Profile Experience required- Need minimum 1 years of experience in international fraud investigation. Salary- 7.5LPA+ incentives Shift- US Location- Hebbal aditi@7795311459 ruth@9590520040 Roles and Responsibilities Main responsibilities Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc . Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses. Prepare regulatory and investigative reports (SARs). Identify fraud trends and communicate observations to management.. Identify internal procedural violations and recommend actions to mitigate reoccurrence Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices. Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention. Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews
Posted 2 weeks ago
8.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Job Title - Internal Audit Manager Management Level :07 - Manager Location:Bangalore Must have skills:Chartered Accountant with Internal or external audit experience Good to have skills:Certifications - CIA or CFE Experience: Minimum 8 years of experience is required Educational Qualification: Chartered Accountant Job Summary : As the Internal Audit Manager at Accenture, you will develop and implement a risk-based audit plan, conduct audits in emerging risk areas such as revenue recognition, contract accounting, compliance, fraud, operations, and outsourcing, and report findings to leadership and the Audit Committee. This role entails overseeing all audit processes, leveraging data analytics and automation for comprehensive risk coverage, and providing advisory services to help business partners manage risks in new technologies, market offerings, and corporate initiatives. You will participate in operational excellence initiatives, maintain current technical skills through training, foster trust and collaboration with clients and team members, stay updated on company policies and industry developments, and supervise a multinational team across various time zones. Roles & Responsibilities: Participate in the creation and execution of the risk-based audit plan, reporting results to Accenture Leadership and the Audit Committee of the Board of Directors. Conduct a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including revenue recognition, contract accounting, compliance, fraud, operations and outsourcing. Responsible for end-to-end audit oversight including scoping, staffing, planning, fieldwork, workpaper documentation, leading audit meetings, reporting, and follow-ups; ensuring that methodologies governing internal audits are followed. Leverage the power of advanced data analytics and automation techniques to achieve comprehensive risk coverage and deliver high-quality audit results. Through advisory services, work with our business partners to help them proactively identify and manage risk in new technologies, new go-to-market offerings, and critical corporate initiatives. Shape the future of the Accenture Internal Audit through involvement in operational excellence and best practice initiatives. Ensure technical skill set and business acumen stay current and relevant through participation in our robust training program. Through interaction with clients and team members, develop strong professional relationships that foster trust and collaboration and, as a leader, set a solid example for the staff. Keep abreast of company policies and procedures, current developments in accounting and auditing professions. Supervise and work with a multinational team and flexibility to work across time zones. Professional & Technical Skills: Chartered Accountant with 8 - 10 years of post-qualification experience in external or internal auditing, preferably in Big 4 or a global organization. Highly motivated and self-driven with limited guidance from the supervisor and provides appropriate direction to the Internal Audit staff. Experience in leveraging advanced data analytics in all phases of the audit lifecycle. Excellent people management, mentoring, and project management skills. Strong working knowledge of financial, operational, compliance, and systems auditing techniques. Strong verbal and written communication, report drafting, and presentation skills, and proficiency with the English language. Ability to think outside the box and challenge the status quo. Must be able to work in a dynamic and fast-paced environment with flexibility to adjust to time zones. Additional relevant professional or technical certifications (CIA or CFE) is preferred. Readiness for domestic and international travel, as and when required. Additional Information: This position is based at our Bengaluru office. About Our Company | AccentureQualification Experience: Minimum 8 years of experience is required Educational Qualification: Chartered Accountant
Posted 2 weeks ago
2.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
remote typeOnsitelocationsPune - Banerposted onPosted 24 Days Ago time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0012008 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 2 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
Pune
Work from Office
locationsPune - BanerPune - Eastposted onPosted Today time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0011204 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Hiring for-AML/KYC/FRAUD Min exp- 3 years Salary- Upto 6 LPA Loc- bangalore rotational shift 5 days working 2 days off vaishnavi.imaginators@gmail.com 9560136938 vaishnavi sethi
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities In Platform Solutions (PS), we power clients with innovative and customer-cantered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations, and risk management: Transaction Banking, a cash management and payments platform for clients building a corporate treasury system Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds Seeking a detail oriented and analytical individual to join our team as Card Fraud Transaction Monitoring specialist. This role involves monitoring card transactions to detect and prevent fraudulent activities. Agent will play a key role in safeguarding customers and the business from fraud risks while ensuring compliance with company policies and regulatory requirements. Key responsibilities : Monitor transactions, Fraud Detection, Alert management, collaboration and continuous improvements Attention to detail, Analytical thinking, communication skills, technical skills(MS Excel is a plus), team player and adaptability Preferred candidate profile
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For ANY KYC Process - 5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. ANY KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
Hiring For Onboarding KYC Process Any Domain -5.00 LPA Gurugram Grad/ UG's/BE/Btech - Min. 1 Yr. Onboarding KYC Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 weeks ago
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