Banking Operation Analyst NTT DATA Services

1.0 - 5.0 years

0 Lacs

haryana

On-site

You will be part of a team performing financially based investigative and assessment activities, drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment. The experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Responsibilities: - Provide exceptional customer service by responding to all inbound/outbound inquiries, including general inquiries, chargeback cases, fraud cases, and online disputes. - Respond to cardholder requests for information regarding the status of their dispute/fraud claim. - Analyze and process Fraud/Dispute cases using the TDR case management system, ...

Posted 1 week ago

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Banking Operation Analyst NTT DATA North America

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Joint Recovery Processing / Chargeback Analyst reporting to a Supervisor of Joint Recovery Processing at Presidents Choice Financial, you will be part of a team conducting financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, this specialized position will lay a solid foundation for your career in Credit Card Operations. **Key Responsibilities:** - Provide exceptional customer service by handling inbound/outbound inquiries related to general queries, chargeback cases, fraud cases, and online disputes. - Respond to cardholder requests regarding the status of their dispute/fraud ...

Posted 1 week ago

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Banking Operation Analyst NTT DATA North America

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Joint Recovery Processing / Chargeback Analyst at Presidents Choice Financial, you will be responsible for providing exceptional customer service by responding to various inquiries related to chargeback cases, fraud cases, and online disputes. You will analyze and process Fraud/Dispute cases, manage the chargeback lifecycle, investigate potential fraud cases, and process retrieval requests. Additionally, you will be involved in handling merchant challenges, fraud trend analysis, and ensuring compliance with Association Rules and Regulations. Your role will also require you to maintain a thorough understanding of all relevant regulations, communicate effectively with cardholders, coopera...

Posted 4 months ago

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Relationship Manager - Legal Zoomcar

2.0 - 4.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Job Summary: The Legal Relationship Manager serves as a key liaison between the company and its customers, partners, and internal stakeholders for all legal-related concerns. This role ensures efficient handling of legal escalations, coordination with legal teams, timely resolution of disputes, and adherence to company policies and regulatory requirements. The ideal candidate will combine strong legal understanding with excellent relationship management and communication skills. You will also be required to handle complex legal escalations that may take time to resolve, while maintaining strong relationships with Zoomcar hosts and serving as their single point of contact (POC) for all legal ...

Posted 4 months ago

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Hiring For Fraud Detection Analyst!!!! Lattice Manpower Solutions

2 - 6 years

4 - 6 Lacs

Gurugram

Work from Office

We are seeking a detail-oriented Fraud Detection Analyst to identify and prevent fraudulent activities across our organization. The ideal candidate will analyze transaction data, investigate suspicious activities, and collaborate with risk management teams to mitigate fraud risks. Key Responsibilities: Monitor transactions and customer behavior for signs of fraudulent activity. Analyze data to detect patterns, trends, and anomalies that indicate fraud. Investigate and resolve fraud alerts, escalating cases as necessary. Develop and enhance fraud detection models and rules. Work closely with internal teams, such as compliance, risk, and law enforcement, to manage fraud cases. Maintain fraud d...

Posted 6 months ago

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