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4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 week ago
0.0 years
1 - 2 Lacs
hyderabad
Work from Office
Greetings from WIPRO, Walk-in drive for Freshers in Fraud analyst/Content Moderation role !!! Timings- 10:00AM to 12:30PM Skills Required : Excellent communication skills in English Proactive and positive approach to tasks. Strong work ethic and ability to work with minimal supervision. Experience using internet websites and social communication tools. Should be able to follow policies & procedures diligently as prescribed by the business. Specifications: Work location- Hyderabad " Work from office" role. Should be flexible to work in Rotational shifts (Including night shifts) Need immediate joiners only Working days- 5 Days a week with 2 days of rotational week off. only freshers are eligible to apply. Qualification- Graduation (should have all documents, PC & CMM Mandatory) Only Graduates are eligible to apply. Any pursuing candidates are not eligible to apply (Graduation or Post Graduation) Interview Location : Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032 Please carry below mandatory documents for the interview :- Updated Resume Passport size photograph (taken in last 6months) Aadhar card- (Original) with recent photo updated Provisional certificate of highest qualification issued by University (Graduation/ Post Graduation) Thanks & Regards, Wipro TA Team
Posted 1 week ago
4.0 - 10.0 years
0 Lacs
haryana
On-site
The AVP, Disputes is responsible for providing leadership, development, and capability uplift to Associates in order to support customers and deliver superior customer service for all transactions. As the Lead, you will drive operational efficiency, productivity, and ensure compliance with risk and compliance obligations while assisting customers in achieving their goals. This role involves managing operational metrics, providing leadership, coaching, and development to Advisors. The ideal candidate should possess the following capabilities, experience, and qualifications: **Required Skills:** - Minimum of 10 years of Operations knowledge - Experience in people leadership and coaching, preferably in a banking operations environment - Proficiency in Workforce Management Skills - Knowledge and experience in core banking, collections/disputes, or fraud (an added advantage) - Understanding of policy and verification requirements - Minimum of 4 years of experience in Australian banking - Proven financial analysis capability **Essential Skills:** - Knowledge and experience in Disputes/Fraud analysis processes and banking - Leadership capability - Expertise in Credit and Business/Home lending - Strong customer service skills - Excellent written and communication skills If you have a passion for leadership, operational excellence, and customer service, and meet the above requirements, we encourage you to apply for the position of AVP, Disputes.,
Posted 1 week ago
1.0 - 4.0 years
1 - 5 Lacs
bengaluru
Work from Office
Dear Candidate, We are hiring for Fraud Analyst Bengaluru Location. Any graduate can apply Fraud Associate Band 3 What you will do: Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application and usage screening to prevent abuse and loss of revenue across multiple Sky products Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines Assist as necessary in the provision of fraud training and awareness to other business areas Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes Work rotational shift patterns 7 days per week, including evenings and weekends, to ensure appropriate coverage to support current and new business needs across all products and services Key Skills & Experience Include: Understanding or knowledge of Skys products and services alongside an awareness of current and possible future business trends, as well as their potential impact on the company A high level of personal integrity, confidentiality, and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning custom IT software, with a desire for continuous improvement Investigative ability, with strong attention to detail and a clear desire to understand root cause and explore opprotunities to improve process and detection within the fraud function. Experience and knowledge from the communications industry with awareness of fraud prevention strategies would be a desirable quality. Regards SPARK CONSULTANCY
Posted 1 week ago
3.0 - 8.0 years
11 - 21 Lacs
bengaluru
Work from Office
Hiring: Fraud Analytics Roles for Location: Bengaluru; 5 days WFO - General shift Experience: 3–10 yrs Salary: Level9 14.07L – 22L Level10 11.13L – 15.5L NP: 30Days or Immediate Joiners Send CV: latika.chopra05@gmail.com Call Latika: 9810996899 Required Candidate profile Mandate Requirements: Fraud Analytics, Fraud Strategy, Fraud Investigation, Fraud Detection & Prevention Additional: Sentilink, iOvation, LexisNexus, Falcon, Visa, Zelle. SQL, Tableau, Python
Posted 1 week ago
3.0 - 8.0 years
22 - 37 Lacs
hyderabad, gurugram, bengaluru
Hybrid
Job Role: Fraud Analytics Years of Experience: 3 to 7 years Shift Timing: 1:00PM IST to 10:00PM IST Roles and Responsibilities: Utilize data analytics tools and methodologies to conduct in-depth assessments and generate Fraud rules and reports on fraud trends (including Merchant Fraud, first-party and third-party fraud). Investigate suspicious activities and transactions, determine root causes and develop strategies and statistical models to prevent future occurrences. Develop Fraud rules on workflow systems Develop fraud reports for ongoing monitoring of fraud events. Generate reports and presentations outlining fraud risks, incidents, and mitigation strategies for management review. Collaborate with cross-functional teams, including risk management, operations, and compliance, to enhance fraud prevention measures. Monitor industry trends, regulatory changes, and best practices to continually enhance fraud prevention strategies. Skills Required: Bachelor's degree in engineering, technology, computer science or related field. 3+ years of proven data analytics experience in fraud prevention, risk management, or a related field Familiarity with fraud detection software, risk assessment methodologies, and regulatory compliance. Excellent communication and presentation skills with the ability to convey complex information clearly and concisely. Detail-oriented with a proactive mindset toward problem-solving and risk mitigation. Ability to work collaboratively in a cross-functional team environment.
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
We are hiring for Aml/Fraud/Kyc Executives Graduate or undergraduate both can apply with 6 months experience in banking 5 days working 1 way cab location- Malad Immediate joining HR Arti 9522754537 Required Candidate profile Excellent written and verbal communication undergraduate and graduate both can apply Banking experience is mandatory
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
mumbai, mumbai suburban
Work from Office
We are hiring for Aml Analyst Graduate or undergraduate both can apply with 6 months experience in Aml, Kyc, Fraud, CDD, EDD 5 days working 1 way cab location- Malad Immediate joining HR Kanchan 9691001643 Required Candidate profile Excellent verbal and written communication is required AML, Kyc, Fraud, EDD, CDD experience is mandatory
Posted 1 week ago
1.0 - 3.0 years
4 - 6 Lacs
pune
Work from Office
Role & responsibilities Risk Investigator Associates are ambassadors who earn customer loyalty by delivering personalized, convenient, and secure service. They maintain a high-quality customer experience through a customer-centric approach and take ownership of risk mitigation, complying with various regulations and policies to ensure timely delivery of customer transactions. Risk Investigator Associate acts as a first point of contact ensuring a high-quality, secure, and customer-centric experience while mitigating risks and ensuring compliance. Review transactions and all available information to understand our customers while respecting all identities. Make customer-centric decisions and take the path of least resistance to protect our customers. Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks. Exhibit a bias for action on observed patterns and trends, and take ownership by providing timely and accurate resolutions based on customer and market needs. Aim for excellence during goal setting, keeping continuous improvement foremost in mind, whether for personal development or process enhancement. Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members. Contact customers and banking institutions to verify legitimate transactions and payment information. Communicate effectively, showing respect, genuine empathy, and care. Properly document all interactions and findings using the organization's tools and platforms. Be data-driven when presenting feedback and recommendations. Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors. Serve as backup support for the Customer Service team when needed. Answer transferred calls from the Customer Service team regarding transactions currently under review or those that resulted in customer dissatisfaction due to the review process. Provide critical support as needed to handle escalations and process Risk Reviews. Partner and collaborate effectively with the rest of the Customer Success and Risk Operations teams. Contribute to and participate in continuous improvement projects aimed at enhancing operational processes. Preferred candidate profile Qualifications Soft Skills Excellent written and verbal English communication skills Ability to multi-task and perform duties with high accuracy and strong degree of urgency with minimal supervision Proven ability to work in fast paced dynamic environments where decisions are made without compromising on customer experience and financial losses Critical thinking and decision-processing skills. Amenable to work onsite and during unconventional hours (evenings, weekends and holidays) Demonstrates flexibility to work overtime based on business needs Must be willing to work onsite (Yerawada, Pune, Maharashtra). Must be willing to work in a shifting schedule including weekends and holidays. Technical Skills Typing speed of at least 30 WPM. Experience in using multiple web tools is a must. Good internet and computer navigation skills. Experience, Education, Age At least one (1) year of working experience in Risk Management or related fields such as E-Commerce, Fraud Prevention, Quality Control, Retail (process payments, debit cards, credit cards, reimbursements, disputes). Process improvement and documentation experience is a plus. Six Sigma Certification: Yellow Belt is a plus. College Graduate or completed 3 year Bachelors College Degree. A Bachelor's Degree in Management, Finance, Business or related fields is an advantage. Candidates must be of legal working age.
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
mumbai
Work from Office
* Urgent Hiring For Anti Money Laundering (AML)/KYC/Fraud Investigation * Experience- Minimum 1 year on paper exp as a AML Analyst ( EDD, CDD, Aml, PEP, EEIF) Shit- 24/7 , Any 9 hours ,RWO- 2 ,5 Days working Package - 4.25 Lpa HR Deeksha 7697428237 Required Candidate profile 1 year of experience preferred in "Anti money laundering" field. Excellent verbal and written communication Problem-solving and time management skills
Posted 1 week ago
0.0 years
1 - 2 Lacs
hyderabad
Work from Office
Greetings from WIPRO, Walk-in drive for Freshers in Fraud analyst role !!! Timings- 10:00AM to 12:30PM Skills Required : Excellent communication skills in English Proactive and positive approach to tasks. Strong work ethic and ability to work with minimal supervision. Experience using internet websites and social communication tools. Should be able to follow policies & procedures diligently as prescribed by the business. Specifications: Work location- Hyderabad " Work from office" role. Should be flexible to work in Rotational shifts (Including night shifts) Need immediate joiners only Working days- 5 Days a week with 2 days of rotational week off. only freshers are eligible to apply. Qualification- Graduation (should have all documents, PC & CMM Mandatory) Only Graduates are eligible to apply. Any pursuing candidates are not eligible to apply (Graduation or Post Graduation) Interview Location : Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032 Please carry below mandatory documents for the interview :- Updated Resume Passport size photograph (taken in last 6months) Aadhar card- (Original) with recent photo updated Provisional certificate of highest qualification issued by University (Graduation/ Post Graduation) Thanks & Regards, Wipro TA Team
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Fraud Operations Executive in the ITES/BPO/KPO industry, you will be responsible for conducting fraud analysis and operations. Your role will primarily focus on identifying and analyzing fraudulent activities to mitigate risks and protect the organization's financial interests. Key responsibilities include detecting patterns of fraud, investigating suspicious activities, and implementing strategies to prevent future fraudulent incidents. You will work closely with the finance and accounts team to ensure compliance with fraud detection procedures and maintain a secure operating environment. The ideal candidate should have a strong background in fraud analysis and operations, with proficiency in identifying and addressing fraudulent behaviors. Attention to detail, analytical skills, and the ability to work effectively in a fast-paced environment are essential for success in this role. This is a full-time, permanent position in the ITES/BPO/Customer Service sector, with a focus on finance and accounts. If you are passionate about combating fraud and safeguarding financial assets, we encourage you to apply for this opportunity.,
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
mumbai, mumbai suburban
Work from Office
We are hiring for Aml Analyst Graduate or undergraduate both can apply with 6 months experience in Aml, Kyc, Fraud, CDD, EDD 5 days working 1 way cab location- Malad Immediate joining HR Kanchan 9691001643 Required Candidate profile Excellent verbal and written communication is required AML, Kyc, Fraud, EDD, CDD experience is mandatory
Posted 1 week ago
4.0 - 9.0 years
5 - 12 Lacs
bengaluru
Work from Office
Roles and Responsibilities Key Responsibilities: Perform the RA controls using the revenue assurance tool and identify leakages. Analyse relevant data and produce meaningful reports capturing root cause analysis of the issues identified, magnitude of the issue and the recommended solution for the same. Regularly monitor the fraud alarms, identify frauds and execute appropriate action to arrest the fraud. Create rules in the fraud management system to generate alarms for potential frauds. Identify the potential fraud risks and suggest appropriate controls for the same. This role will require interactions with most teams internal to the company at management and operational level. This includes but is not limited to teams within Switch, IN, Online Charging System Operations, Carrier, Quality, Network Operations Centre, IT Operations, IT Development, Marketing, Pricing and Propositions and Customer Service. Role holder will also need to coordinate technical support from the external suppliers of Fraud and RA tools. The role holder will analyse and propose process improvements wherever necessary to the line manager for management buy in. Validate new product implementations as part of the UAT. Validate the invoices received from MNOs. Perform dispute reconciliation arising from carrier billing settlement and provide appropriate recommendations. Perform proactive payment analysis to identify payment frauds and avoid chargeback losses. Work in shifts to provide 24X7 Fraud coverage. Work in both RA and FM activities. Desired Candidate Profile Skills and Experience: Qualifications Education to a degree level or equivalent qualifications desirable but not essential. Core Skills/Competencies: Extremely strong professional background in Telecoms Good working knowledge of revenue assurance processes within a MVNO/MNO business covering Retail, Wholesale and Interconnect revenue and cost streams and functional areas including but not limited to Switch, IN, Mediation, Rating and Billing, Suspense, Top-up and Opt-in and distributor commissions. Fraud Management working knowledge is an added advantage. Should be open to learn fraud scenarios/techniques and work in FM activities. Excellent data analytics and data manipulation/visualisation skills. Experience of using MS SQL desirable as this the primary analytical software used by the wider team. Able to manipulate big data, interpret complex results and distil salient information to stakeholders of different levels. Accurately and clearly articulates concepts to internal and external stakeholders. Ability to plan and prioritising own work without prompting and that of other team members to ensure material issues are dealt with on a timely basis. Strong cross-functional influencing skills, able to build and maintain effective relationships with key internal and external stakeholders within a rapidly evolving business environment. Strong written, verbal communication and presentation skills. Role Key Performance Indicators: Fraud Losses and Fraud Losses Prevented Online Payments Conversion % Online Fraud to Sales and Chargeback to Transaction Ratios Revenue Loss Prevented Cost Avoided / Recovered
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
bengaluru
Work from Office
Role & responsibilities Role & responsibilities Hiring for Fraud Investigation Profile & Transaction Monitoring / Work from Office / Salary Max-7.5lpa Minimum 2 year exp and above in fraud investigator or Transaction Monitoring 5 days work 2 week offUS Rotational shift & off1 way transportBangalore location onlyImmediate Joiners only Key Responsibilities: (Transaction Monitoring) Conduct transaction monitoring to identify unusual patterns and potential fraudulent activities. Perform KYB checks to verify business client authenticity and mitigate risk. Analyze and review alerts generated by transaction monitoring systems. Conduct investigations on suspicious activities and escalate cases as necessary. Ensure compliance with regulatory requirements and internal policies. Prepare and submit periodic reports on monitoring activities. Collaborate with the compliance team to enhance existing processes and controls. Roles & Responsibilities: (Fraud Investigation) Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Graduates Only Required docs:Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Gayathri 9538878905 (WHATSAPP OR CALL) Email - gayathri@thejobfactory.co.in
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
bengaluru
Work from Office
Role & responsibilities Role & responsibilities Hiring for Fraud Investigation Profile & Transaction Monitoring / Work from Office / Salary Max-7.5lpa Minimum 2 year exp and above in fraud investigator or Transaction Monitoring 5 days work 2 week offUS Rotational shift & off1 way transportBangalore location onlyImmediate Joiners only Key Responsibilities: (Transaction Monitoring) Conduct transaction monitoring to identify unusual patterns and potential fraudulent activities. Perform KYB checks to verify business client authenticity and mitigate risk. Analyze and review alerts generated by transaction monitoring systems. Conduct investigations on suspicious activities and escalate cases as necessary. Ensure compliance with regulatory requirements and internal policies. Prepare and submit periodic reports on monitoring activities. Collaborate with the compliance team to enhance existing processes and controls. Roles & Responsibilities: (Fraud Investigation) Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Graduates Only Required docs:Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Sameera 9900975043(WHATSAPP OR CALL) Email - sameera@thejobfactory.co.in
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
bengaluru
Work from Office
Role & responsibilities Role & responsibilities Hiring for Fraud Investigation Profile & Transaction Monitoring / Work from Office / Salary Max-7.5lpa Minimum 2 year exp and above in fraud investigator or Transaction Monitoring 5 days work 2 week offUS Rotational shift & off1 way transportBangalore location onlyImmediate Joiners only Key Responsibilities: (Transaction Monitoring) Conduct transaction monitoring to identify unusual patterns and potential fraudulent activities. Perform KYB checks to verify business client authenticity and mitigate risk. Analyze and review alerts generated by transaction monitoring systems. Conduct investigations on suspicious activities and escalate cases as necessary. Ensure compliance with regulatory requirements and internal policies. Prepare and submit periodic reports on monitoring activities. Collaborate with the compliance team to enhance existing processes and controls. Roles & Responsibilities: (Fraud Investigation) Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Graduates Only Required docs:Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Gayathri 9538878905 (WHATSAPP OR CALL) Email - gayathri@thejobfactory.co.in
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The Fraud Ops Analyst position involves assisting in efforts to ensure fraud risk policy and controls are applied effectively to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. Your main objective will be to manage fraud losses by ensuring analysts make appropriate decisions using a risk/reward balance methodology. Responsibilities: - Perform short and long-term forecasting analysis and standardized fraud analysis. - Make judgments based on practice and precedence, and work within guidelines under general supervision. - Develop and maintain a working knowledge of business/industry standards and practices. - Demonstrate a fundamental understanding of how the team interacts with others to achieve the area's objectives. - Identify inconsistencies in data or results and exchange information concisely and logically. - Impact the business directly through the quality of the tasks/services provided. - Experience in Dispute, Chargeback, Fraud analysis, Card fraud operations, Fraud investigation, and Fraud Detection. - Appropriately assess risk in business decisions, particularly considering the firm's reputation and safeguarding Citigroup, its clients, and assets. - Drive compliance with applicable laws, rules, and regulations, adhere to Policy, apply sound ethical judgment, and escalate/manage/report control issues with transparency. Qualifications: - 5+ years of relevant experience in a related role. - Knowledge and previous experience in the Investigation and Fraud claims process, dispute, and Chargeback. - Experience in trend analysis and alerts in early fraud detection. - Extensive knowledge of the Bank's Transactional Processing platforms. - Proficiency in Microsoft Office and Access. - Consistently demonstrate clear and concise written and verbal communication. - Demonstrated ability to remain unbiased in a diverse working environment. - Willingness to work in US shift/night shifts. Education: - Bachelor's degree Citi is an equal opportunity and affirmative action employer. Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
The Fraud Ops Analyst position is an entry-level role where you will assist in ensuring that fraud risk policies and controls are implemented effectively to minimize the impact of fraud incidents and prevent losses in collaboration with the Fraud Operations team. Your main goal will be to support in managing fraud losses by guiding analysts to make informed decisions using a risk/reward balance approach. Your responsibilities will include performing short and long-term forecasting analysis, conducting standardized fraud analysis, making judgments based on practice and guidelines under general supervision, developing and maintaining knowledge of business/industry standards, understanding how the team contributes to achieving objectives, identifying data inconsistencies, and communicating information clearly and logically. Your work will directly impact the business by delivering high-quality tasks/services and assessing risks appropriately in business decision-making to uphold the firm's reputation and protect Citigroup, its clients, and assets by ensuring compliance with laws, rules, and regulations. To qualify for this role, you should have relevant experience in a related position, knowledge and prior experience in the Investigation and Fraud claims process, expertise in trend analysis and early fraud detection alerts, extensive familiarity with the Bank's Transactional Processing platforms, proficiency in Microsoft Office and Access, excellent written and verbal communication skills, and the ability to remain unbiased in a diverse work environment. The ideal candidate will hold a Bachelor's degree/University degree or equivalent experience. This is a full-time position in the Operations - Services Job Family under Fraud Operations at Citi, an equal opportunity and affirmative action employer. If you are a qualified applicant with a disability requiring accommodations to access our search tools or apply for a career opportunity, please review Accessibility at Citi. For more information, you can view the EEO is the Law poster, the EEO is the Law Supplement, and the EEO Policy Statement.,
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
mumbai, mumbai suburban
Work from Office
We are hiring for Aml/Fraud/Kyc Executives Graduate or undergraduate both can apply with 6 months experience in banking 5 days working 1 way cab location- Malad Immediate joining HR Yojita 9713451996 Required Candidate profile Excellent verbal and written communication is required banking experience is mandatory
Posted 2 weeks ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! Weve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn&aposs Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! About The Role We are looking for individuals passionate about fighting insurance fraud and risk, naturally curious, and eager to collaborate with peers and partners within the insurance risk space. You will conduct account investigations, assess risk indicators, and support special handling of complex risk scenarios. Critical to the role is engaging directly with Policy Owners and Agents to investigate potential fraudulent activity. Duties And Responsibilities Learn to conduct account investigations to identify fraudulent insurance agents, customer accounts, payment risks, and other fraud vectors. Assist in conducting investigations on customer accounts and support insurance partner requirements. Make basic account-level judgments based on data and predefined criteria. Contact Policy Owners and Agents as directed to gather information needed for investigations and fraud validation. Support maintaining fraud detection strategies and business rules under supervision. Participate in team meetings and training sessions to develop skills. Qualifications And Skills Some experience or interest in fraud analysis, investigations, or operations. Basic understanding of risk or fraud prevention concepts preferred. Ability to use data and tools to support investigations with guidance. Strong curiosity and willingness to learn. Good communication skills for outreach to Policy Owners and Agents. Growth mindset and team-oriented. Dont meet every single requirement If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice. Show more Show less
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
mumbai, mumbai suburban
Work from Office
We are hiring for Aml/Fraud/Kyc Executives Graduate or undergraduate both can apply with 6 months experience in banking 5 days working 1 way cab location- Malad Immediate joining HR Yojita 9713451996 Required Candidate profile Excellent verbal and written communication is required banking experience is mandatory
Posted 2 weeks ago
5.0 - 10.0 years
5 - 10 Lacs
gurugram
Work from Office
Role & responsibilities Managing fraud management OPS partner 24*7 ( 3 shifts) Detect possible frauds through FMS alerts Analyze cases of suspicious fraud in complete domain Build research & analytical capabilities for effective and preventive Airtel Money & Fraud Management practices Motoring true/false positive ratio (TPR & FPR) and ensuring reduction in false positives alerts percentage & making FMS more accurate in terms of fraud detection. Building auto actioning capabilities to be more proactive Implementation of risk mitigation controls to strengthen the control environment Identify abnormal trends, pattern & gaps. investigate, recommend and implement resolutions Manage FM analyst on floor during shift timings Predictive and descriptive modelling using automated tool preferably in SAS environment Preferred candidate profile Knowledge of Revenue Assurance & Fraud Management , Mobile Money Systems, Mobile Financial Service Ability to do data analysis and formulate the business processes Strong problem solving skills Environmental awareness of economic and financial risks impacting in digital payment processes High level of integrity
Posted 2 weeks ago
4.0 - 9.0 years
15 - 30 Lacs
gurugram, bengaluru, delhi / ncr
Hybrid
Job Role: Fraud Analytics Years of Experience: 3 to 15 years Shift Timing: 1:00PM IST to 10:00PM IST Location : Gurugram /Bangalore Work mode-Hybrid-2 days in office About Straive:- Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains. Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the companys long-term vision. The company is a specialized solutions provider to business information providers in finance, insurance, legal, real estate, life sciences and logistics. Straive continues to be the leading content services provider to research and education publishers. Our Data Solutions business has become critical to our client's success. We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows. As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them. With a client-base scoping 30 countries worldwide, Straive’s multi-geographical resource pool is strategically located in eight countries - India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore. Roles and Responsibilities: Utilize data analytics tools and methodologies to conduct in-depth assessments and generate Fraud rules and reports on fraud trends (including Merchant Fraud, first-party and third-party fraud). Investigate suspicious activities and transactions, determine root causes and develop strategies and statistical models to prevent future occurrences. Develop Fraud rules on workflow systems Develop fraud reports for ongoing monitoring of fraud events. Generate reports and presentations outlining fraud risks, incidents, and mitigation strategies for management review. Collaborate with cross-functional teams, including risk management, operations, and compliance, to enhance fraud prevention measures. Monitor industry trends, regulatory changes, and best practices to continually enhance fraud prevention strategies. Skills Required: Bachelor's degree in engineering, technology, computer science or related field. 3+ years of proven data analytics experience in fraud prevention, risk management, or a related field candidate will possess Fraud Mitigation, first party fraud, Transactional Fraud, merchant fraud, digital fraud detection. Good experience with Python and SQL. Familiarity with fraud detection software, risk assessment methodologies, and regulatory compliance. Excellent communication and presentation skills with the ability to convey complex information clearly and concisely. Detail-oriented with a proactive mindset toward problem-solving and risk mitigation. Ability to work collaboratively in a cross-functional team environment.
Posted 2 weeks ago
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