Franchise Inquiry Specialist

About the Role:
We are seeking a dynamic and persuasive Franchise Inquiry Specialist to join our team. In this role, you will be the first point of contact for potential franchisees interested in a well-known and beloved food and beverage brand. Your primary responsibility will be to handle incoming franchise inquiries, provide information, and effectively convert these leads into successful franchise partnerships.

Key Responsibilities:

• Engage with potential franchisees via phone and email to address their inquiries.
• Explain the franchise model, benefits, and requirements without disclosing the brand name upfront.
• Nurture and follow up on leads to guide them through the decision-making process.
• Maintain detailed records of interactions and progress in our CRM system.
• Collaborate with the sales and marketing teams to optimize lead conversion strategies.

Qualifications:

• Strong communication and interpersonal skills.
• Experience in telesales, customer service, or a similar role is preferred.
• Ability to build rapport quickly and handle objections with a positive attitude.
• Basic understanding of franchising concepts is a plus.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person