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3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be a part of a team of talented individuals working with cutting-edge technologies. Our purpose is centered around making tangible positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking Microsoft Dynamics CRM Professionals with 3-5 years of experience in the following areas: - Coordinating within the project team to ensure timely delivery of tasks and a seamless customer experience. - Mentoring junior consultants and providing guidance and support on project deliverables. - Analyzing and understanding requirements, and developing technical solutions accordingly. - Configuring security settings and performing administration tasks such as defining users, teams, and assigning roles and privileges. - Providing ongoing support to clients, including troubleshooting and issue resolution. Required Technical Competencies include: - Proficiency in Requirement Gathering and Analysis for medium to complex scenarios. - Knowledge of Application Design principles and performance engineering concepts. - Understanding of Architecture Tools and Frameworks, including standard architectural principles and integration points. - Ability to estimate and plan resources for tasks and projects. - Strong grasp of Technology/Product Knowledge to implement code, configure/customize products, and optimize code. - Experience in Test Management, including creating/reviewing test cases and conducting unit testing. - Familiarity with Customer Management practices, project management processes, and Domain/Industry Knowledge. In addition, the following Behavioral Competencies are required: - Accountability: Taking responsibility for own work and ensuring accuracy and timeliness. - Collaboration: Actively participating in team activities to achieve common goals. - Agility: Demonstrating openness to differing ideas or perceptions that benefit the organization. - Customer Focus: Prioritizing meeting and exceeding customer expectations with quality and timeliness. - Communication: Effectively targeting communications for the appropriate audience. - Drives Results: Setting and achieving defined goals/targets for self and others. Mandatory Certifications are required for this role. At YASH, you will have the opportunity to shape your career in an inclusive team environment that values continuous learning and growth. Our Hyperlearning workplace is grounded in flexibility, trust, collaboration, and support for achieving business goals, all within a stable and ethical corporate culture.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Qualcomm India Private Limited is a company of inventors that unlocked 5G, ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5G's potential into world-changing technologies and products. The System Performance Team is focused on analyzing and optimizing System on Chip (SoC) level Performance and Power across Automotive, Mobile, Compute, and AI workloads. Key responsibilities for this role include: - Performance analysis of Multimedia, Modem, and Machine Learning workloads on emulation platforms for future SoCs. - Enabling multiple workloads on top of Operating Systems (Linux, Android) in emulation, analyzing the impact of Quality of Service (QoS) changes, and debugging performance issues. - Understanding the architecture of next-generation mobile chipsets and analyzing power and performance on Qualcomm SoCs. - Identifying areas of performance optimization in the SoC in both Software and Hardware architectures. - Collaborating with Software and Hardware design teams to debug and resolve performance/power bottleneck issues. - Providing recommendations to Hardware and Software teams to achieve better performance and power efficiency. Minimum Qualifications: - Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field. - 3+ years of Systems Engineering or related work experience. Preferred Qualifications include: - Good understanding of any SoC performance area such as Multimedia, Modem, or AI/Machine Learning, with willingness to expand to other areas. - Knowledge of Linux Kernel Programming, Porting of Linux/Android onto embedded processors and SoCs. - Proficiency in Embedded Systems Programming in C and C++. - Knowledge of Compiler Optimization Techniques used for Embedded Systems. - Ability to analyze the performance/power tradeoffs on SoCs. - Familiarity with SoC performance indicators and performance concepts. - Good knowledge of Computer and Memory Architecture Concepts. Additional Preferred Qualifications: - Familiarity with ARM based SoCs and tools (Trace32, perf, PMU, etc.). - Experience in Performance Modeling on ARM simulators. - Familiarity with Multimedia data flow concepts and frameworks. - Expertise in Embedded System Power Analysis, Linux, and Android Device Driver development. Qualcomm is an equal opportunity employer committed to providing accessible processes for individuals with disabilities. If you need an accommodation during the application/hiring process, please contact disability-accommodations@qualcomm.com or call Qualcomm's toll-free number. Qualcomm expects its employees to abide by all applicable policies and procedures, including security and confidentiality requirements. Note: This job description is for individuals seeking a job at Qualcomm, and unsolicited submissions from staffing and recruiting agencies are not accepted. For more information about this role, please contact Qualcomm Careers.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
haryana
On-site
Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 1000 companies. With a presence in more than 45 countries across five continents, Evalueserve excels in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate clients" business impact and strategic decision-making. The team at Evalueserve consists of 4,500+ talented professionals operating across 45 countries, spanning India, China, Chile, Romania, the US, Canada, as well as emerging markets like Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work in multiple countries, Evalueserve offers a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all. Evalueserve University has been established to design and deliver a Global Learning Strategy integral to business success. From new graduate onboarding to leadership skill development workshops and domain-specific knowledge programs, the university strengthens structured learning opportunities. As a member of the Evalueserve team, you will partner with business leaders and subject matter experts to design and deliver learning programs focused on developing key competencies in Data Science. You will manage, enhance, and deliver signature boot-camp training programs for new hires globally and collaborate with Operations to identify training needs for on-role analysts. Additionally, you will create new learning content, monitor training quality and effectiveness, and ensure alignment with business needs. To excel in this role, you should have 5-10 years of experience in Data Science, along with proficiency in Cloud Fundamentals (Azure/AWS/GCP), Python, Machine Learning, LLM Ops, MLOps, Project Management, and NLP. Advanced skills in Computer Vision, Deep Learning, and other frameworks are desirable. Experience in Data Warehousing/Data Engineering/Big Data is an added advantage. A graduation degree is a prerequisite, along with excellent communication and interpersonal skills, and proficiency in Excel and PowerPoint. If you are ready to elevate your impact through innovation and learning, Evalueserve welcomes you to join its dynamic team and contribute to its mission of delivering cutting-edge solutions to clients worldwide.,
Posted 1 month ago
2.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
As a highly skilled and experienced Generative AI Developer, you will be responsible for designing, developing, and implementing generative AI models using state-of-the-art techniques. Your role will involve collaborating with cross-functional teams to define project goals, research requirements, and develop innovative solutions. It will be crucial to optimize model performance through experimentation, hyperparameter tuning, and advanced optimization techniques. Your expertise in generative AI Models, Frameworks, and techniques will be essential in applying them to develop innovative solutions. You will have hands-on exposure to integrating at least one of the popular LLM API endpoints such as OpenAI, Claude, Mistral. Additionally, your proven track record of working in cloud computing environments will enable you to deploy and manage machine learning models in the cloud effectively. Staying up-to-date on the latest advancements in generative AI, deep learning, and related fields will be vital for incorporating new techniques and methods into the team's workflow. Clear and concise documentation of generative AI models, processes, and results will be expected from you. Effective communication of complex concepts and results to both technical and non-technical stakeholders will play a key role in your responsibilities. Furthermore, you will provide support and guidance to other team members, contributing to a positive and collaborative working environment. Your qualifications should include a Bachelor's degree in computer science, artificial intelligence, or a related field, along with at least 2 years of relevant experience in generative AI development. Strong programming skills in Python with 8+ years, experience in AI/ML, proficiency in machine learning frameworks such as Lang chain, llama-index, FastAPI, Tensor Flow, PyTorch, or scikit-learn, experience with cloud computing platforms like Azure, excellent communication, and problem-solving skills, as well as the ability to work both independently and as part of a team.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Join us as a Security Assessment Administrator at Barclays, where you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise digital offerings, ensuring unparalleled customer experiences. You may be assessed on key critical skills relevant for success in the role, such as experience with third-party vendor management and job-specific skillsets. To be successful as a Security Assessment Administrator, you should have experience with: - Service management experience - Good working experience with tools such as Confluence, JIRA, SharePoint, Excel, etc. - Strong written and verbal communication skills - Good knowledge of cybersecurity, especially penetration testing, vulnerability management, etc. Desirable skillsets/good to have: - Skills in workflow management solutions - Minimum education qualification of Graduate - Experience working as an assessment coordinator in a strong regulatory environment This role will be based out of Pune. Purpose of the role: To design, develop, and improve software using various engineering methodologies that provide business, platform, and technology capabilities for customers and colleagues. Accountabilities: - Develop and deliver high-quality software solutions using industry-aligned programming languages, frameworks, and tools. Ensure code is scalable, maintainable, and optimized for performance. - Collaborate cross-functionally with product managers, designers, and engineers to define software requirements, devise solution strategies, and ensure seamless integration with business objectives. - Collaborate with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. - Stay informed of industry technology trends, contribute to the organization's technology communities, and foster a culture of technical excellence and growth. - Adhere to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. - Implement effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations: - Consult on complex issues and provide advice to People Leaders to support the resolution of escalated issues. - Identify ways to mitigate risk, develop new policies/procedures, and manage risk to strengthen controls. - Perform work closely related to other areas, understanding how areas coordinate to achieve organizational objectives. - Collaborate with business-aligned support areas to stay informed of business activity and strategy. - Engage in complex data analysis from multiple sources to solve problems creatively and effectively. - Communicate complex information, influencing stakeholders to achieve outcomes. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship. Additionally, they are expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for behavior.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
You will be responsible for leading the testing efforts for various projects to ensure all deliverables meet the highest quality standards. This includes overseeing the execution of Manual Data Testing and WebServices Testing in order to identify and resolve defects. You will provide detailed Test Metrics and Reporting to stakeholders to ensure transparency and accountability. Utilizing SNOW for tracking and managing testing activities and incidents will be a key aspect of your role. Additionally, you will implement and maintain Testing Tools and Frameworks to streamline testing processes. Conducting Manual E2E BPA is essential to ensure comprehensive coverage of business processes. Collaboration with cross-functional teams using Rally, HP ALM, and Jira to manage test cases and defects will be part of your daily tasks. Basic Programming skills will be applied by you to create and execute automated test scripts. It is imperative to ensure adherence to testing best practices and methodologies. You will also play a crucial role in mentoring and guiding junior testers to foster a culture of continuous improvement. Effective communication with stakeholders to understand requirements and provide testing insights is essential. Staying updated with the latest industry trends and advancements in testing tools and techniques will be expected of you. Lastly, contributing to the overall improvement of testing processes and methodologies is a key responsibility. Qualifications: - 8 to 12 years of experience in Manual Data Testing, WebServices Testing, Test Metrics and Reporting, SNOW, Testing Tools and Frameworks, Manual E2E BPA, Rally, HP ALM, Jira, and Basic Programming. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work in a hybrid work model. - Proactive and detail-oriented approach to testing. Certifications Required: - ISTQB Certified Tester - Certified Software Test Professional (CSTP),
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
In this role, you will lead a team of CRO specialists and creative designers to deliver CRO projects for customers on time and with requisite quality. You will become a mentor for your team members and actively take part in the growth of the team members. Additionally, you will follow and improve upon the established work processes while identifying new business opportunity areas to generate more revenue from CRO-related projects. Your technical skills will encompass various aspects necessary for successful CRO project management. You should have expertise in developing hypotheses, designing tests, and utilizing frameworks like the Growth Hacking Funnel, PIE (Potential, Importance, Ease), or ICE (Impact, Confidence, Ease) scoring model to prioritize experiments. Basic knowledge of conversion-focused copywriting will be essential to identify messaging improvements that can enhance user engagement and drive conversions. Proficiency in tools such as Google Analytics, Adobe Analytics, and Hotjar for analyzing user behavior, traffic patterns, and conversion metrics is required. You should also have expertise in A/B testing tools like Optimizely, VWO, Google Optimize, or Convert to design, implement, and analyze A/B tests, multivariate tests, and split tests. A strong understanding of statistical concepts such as significance, confidence intervals, regression analysis, and hypothesis testing will be crucial for data analysis. Having a deep understanding of UX/UI principles, user behavior, and interaction design will help you identify conversion bottlenecks. Skills in wireframing and prototyping tools like Sketch, Figma, Adobe XD, or Balsamiq will be needed to create mockups, wireframes, and prototypes for proposed changes. Additionally, the ability to conduct usability tests, heuristic evaluations, and user research to gather qualitative insights is essential. Understanding web performance factors such as load time, responsiveness, and interactivity that can impact conversions will be beneficial. Knowledge of tag management systems like Google Tag Manager (GTM) or similar tools for tracking user interactions and events is also required. A foundational understanding of on-page and technical SEO is necessary to ensure that CRO efforts do not negatively impact search engine rankings. Finally, your ability to document experiments, create reports, and communicate insights and results to stakeholders clearly will be crucial for the success of the CRO projects.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
The C&P Transformation Portfolio Management Office (PMO) Lead supports the Customer & Products (C&P) Leadership team in steering the delivery of business transformation towards an Integrated Energy Company. Reporting to the VP Cost Transformation, you bring clarity and execution to all transformation programs and cost initiatives across the C&P businesses. Collaborating with various stakeholders, you build coordinated timelines, reports, and risk overviews to advise on progress and support prioritization and risk management. Data-driven insights and challenge to the delivery of cost savings targets are key responsibilities. You will coordinate inputs from C&P business units and Enablers into transformation plans, lead monthly reporting into GTO, maintain action plans, set up program metrics, and act as a central hub for process standardization between program PMOs. Your role involves portfolio program management, strategic and data analysis, and project plan creation and management. Requirements include a University-level degree, commercial competence, program management experience on global programs, senior customer management evidence, and deep experience in at least one C&P business. Comfort with ambiguity, strong impact and influencing skills, strategic insight, excellent communication, self-organization, digital proficiency, project management, financial skills, and adaptability to changing business environments are necessary. Your values should include building positive relationships, listening carefully, pursuing detailed management, upholding BP's rules and standards, doing the right thing based on guidelines, speaking out when necessary, and being resilient. Up to 10% travel may be required, and the role is eligible for relocation within the country. Remote working is not available for this position. Key Skills: - Change control, Conflict Management - Commissioning, start-up, and handover - Design development and delivery, Quality - Governance arrangements, Risk Management - Performance management, Schedule and resources - Portfolio Management, Stakeholder Management - Project and construction safety, Strategy and business case - Project Leadership, Supplier Relationship Management Legal Disclaimer: Employment may be contingent upon adherence to local policy, including drug screening, physical fitness review, and background checks based on the role you are selected for.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kozhikode, kerala
On-site
As the Technical Head at Pixbit Solutions in Kozhikode, you will play a crucial role in acting as a technical and consultative leader, bridging the gap between client requirements and technical solution delivery. Your responsibilities will include solution design, architecture, consulting, integration, server management, and optimizing business processes. By utilizing your technical expertise, you will collaborate closely with the Business Analyst and implementation team to develop solutions that meet stakeholder needs effectively. Your key responsibilities in this role will involve serving as a subject matter expert, providing technical guidance during the sales cycle, translating client requirements into solution designs, managing multiple projects simultaneously, ensuring system design integrity, reviewing code quality, developing tools for implementation efficiency, leading technical teams, evaluating existing systems for enhancements, staying updated on emerging technologies, and mentoring team members on best practices. To qualify for this position, you should have at least 4+ years of Laravel development experience, 2+ years of systems/solution design and architecture experience, expertise in Frontend and Backend programming, familiarity with DevOps and CI/CD practices, proficiency in Cloud technologies (AWS, Azure, Google Cloud), knowledge of server technologies and frameworks, experience with relational and NoSQL databases, and understanding of mobile application development. Additionally, you should possess skills in software development and integration, have a strong grasp of business processes, exhibit leadership and team management capabilities, demonstrate problem-solving skills, excel in communication and presentation, and showcase experience in designing and implementing complex IT solutions. Educationally, you are required to hold a Bachelor's degree in Computer Science, Information Technology, or a related field to be considered for this role.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
About Us bp Technical Solutions India (TSI) centre in Pune aims to build on bp's existing engineering and technical strengths to deliver high-quality services to its hydrocarbons and new energy businesses worldwide. TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects, and subsurface, to deliver safe, affordable, and lower emission energy, while continuously innovating how we work. About The Role As a Cost Engineer, you will provide cost engineering support to the project portfolio and be responsible for cost reports, delivery, identification, and mitigation of risks related to the cost aspects of projects. What You Will Deliver - Contribute to the cost team for the standardization and digitization of cost processes. - Support team members in personal and professional development and help the team build capability. - Plan and support the team as per business requirements and manage day-to-day work completion. - Provide assurance to Project Controls Managers that project final forecast cost and value of work delivered are accurate. - Provide overall commentary and insight into operating base cost performance. - Coordinate and consolidate the overall final forecast cost to support financial reporting and provide flow to work cost engineering support to other operating bases as required. - Collaborate with procurement & finance teams to ensure roles and responsibilities are clear across the operating base. - Act as a focal point across the operating base as appropriate for ad hoc cost requests from stakeholders. What You Will Need To Be Successful - Educational qualifications: Bachelors/Masters degree in engineering, Project Management, or other relevant discipline. - Certifications: Preferred education/certifications: Project Management Certifications - PMI/PMP. - Minimum 5+ years of relevant experience and a total of 10+ years of experience. - Must-have experiences/skills include self-motivation, experience of working in large energy projects as a cost engineer, ability to interface, influence, and work effectively with members of Project Leadership, bias for simplification and efficiency, ability to build partnerships, produce high-quality reports and presentations, utilize digital tools effectively, excellent communication and language skills, and a proven track record of supporting businesses remotely for a sustained period. - Good to have experiences/skills include advanced skills in Microsoft products. Why join bp At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We offer benefits to enable your work to fit with your life, including flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others. Travel Requirement Up to 10% travel should be expected with this role. Relocation Assistance This role is eligible for relocation within the country. Remote Type This position is not available for remote working.,
Posted 1 month ago
0.0 - 10.0 years
0 Lacs
haryana
On-site
SynergyLabs is a specialized artificial intelligence solution provider that is dedicated to offering artificial intelligence and deep learning solutions to clients. We are committed to partnering with our clients throughout their AI and deep learning journeys, from design to delivery. With a team boasting over 10 years of cumulative experience in the field of artificial intelligence, we bring expertise and innovation to every project we undertake. As an Intern at SynergyLabs, your day-to-day responsibilities will include developing and maintaining backend services and APIs using Golang. You will also work closely with cloud platforms such as AWS or GCP to deploy and manage applications effectively. Collaboration with the development team is essential to ensure the high performance and scalability of applications, promoting a cohesive and efficient work environment. About Company: Synergy Labs, based in Gurgaon, specializes in artificial intelligence solutions with a focus on smart policing solutions utilizing computer vision technology. We take pride in delivering custom machine learning solutions that are tailored to meet the unique business needs and requirements of our clients across various industries. Our approach is rooted in MIT's design thinking methodology, ensuring that we deliver scalable products that exceed customer expectations. With a dedicated team of over 20 AI researchers and developers, we leverage the latest technologies, frameworks, and methodologies to provide top-notch services globally. At SynergyLabs, we are dedicated to helping our clients worldwide bring their vision to life for their diverse customer base. Our services and solutions are crafted to cater to both large-scale businesses and startups, offering innovative and quality-driven solutions to meet their needs effectively.,
Posted 1 month ago
5.0 - 10.0 years
6 - 16 Lacs
Pune
Work from Office
PharmaACE is a growing Global Healthcare Consulting Firm, headquartered in Princeton, New Jersey. Our expert teams of Business Analysts, based across the US, Canada, Europe, and India, provide Analytics and Business Solutions using our worldwide delivery models for a wide range of clients. Our clients include established, multinational BioPharma leaders and innovators, as well as entrepreneurial firms on the cutting edge of science. We have deep expertise in Forecasting, Business Analytics, Competitive Intelligence, Sales Analytics, and the Analytics Center of Excellence Model. Our wealth of therapeutic area experience cuts across Oncology, Immuno- science, CNS, CV-Met, and Rare Diseases. We support our clients' needs in Primary Care, Specialty Care, and Hospital business units, and we have managed portfolios in the Biologics space, Branded Pharmaceuticals, Generics, APIs, Diagnostics, and Packaging & Delivery Systems. Role & responsibilities Define and own the end-to-end test strategy for features and releases in an Agile environment. Design, develop, and maintain automated test suites for web, API, and mobile applications. Select, implement, and optimize testing tools (e.g., Selenium, Cypress, Postman, JMeter) and frameworks. Integrate automated tests into CI/CD pipelines (Jenkins, GitLab CI, CircleCI, etc.) Lead a small team of QA engineersmentor, review work, and ensure best practices. Collaborate closely with Product, Development, and DevOps to identify risks and improve product quality. Track and report test coverage, defect metrics, and release readiness to stakeholders. Drive adoption of BDD/TDD practices and shift-left testing approaches. Troubleshoot complex issues, perform root-cause analysis, and drive continuous improvement. Preferred candidate profile 2+ years of hands-on QA experience in a product-based startup environment. Proven expertise with at least one major UI automation tool (Selenium WebDriver, Cypress) Strong experience in API testing tools (Postman, RestAssured) and performance testing (JMeter, Gatling) Familiarity with version control (Git) and CI/CD integration of test suites. Solid scripting/programming skills in Java, JavaScript/TypeScript, Python, or similar. Deep understanding of Agile/Scrum methodologies and experience working in two-week sprints. Excellent analytical, problem-solving, and communication skills. Demonstrated ability to lead small teams or take ownership of critical QA deliverables. Nice-to-Have Experience with cloud testing environments (AWS, Azure) and container-based testing (Docker) Knowledge of security or accessibility testing tools and standards. Exposure to mobile test automation (Appium, Espresso, XCUITest) ISTQB or other QA certifications.
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Working at AxionConnect offers you more than just a job - it's a chance to grow, learn, and thrive in a supportive and inspiring environment. We prioritize the well-being and development of our employees by providing a range of benefits and resources to enhance both their professional and personal lives. From training and mentorship programs to flexible work arrangements and employee engagement initiatives, we are dedicated to ensuring that you have the necessary tools and support to succeed. At AxionConnect, reputation and industry leadership are key. As a prominent ITES brand, we have built a strong reputation for delivering innovative solutions to our clients. With a proven track record of success, we have become a trusted partner in the industry, collaborating with leading organizations across various sectors. Our culture at AxionConnect is one of excellence. We encourage our employees to push boundaries, think creatively, and continuously strive for improvement. By investing in the latest technologies and providing a conducive work environment, we empower our team members to excel in their respective roles. We believe that collaboration and inclusivity drive innovation at AxionConnect. Open communication, teamwork, and knowledge sharing are encouraged, creating an environment where diverse perspectives are valued and embraced. Our inclusive culture enables our employees to thrive and achieve their full potential. Career growth opportunities are abundant at AxionConnect. We are committed to the professional growth and development of our employees by providing ongoing training, mentorship, and advancement opportunities. This allows individuals to expand their skill sets, take on new challenges, and progress in their careers within our organization. If you are passionate about innovation, collaboration, and making a difference, we invite you to join our community at AxionConnect. We are always seeking talented individuals who are driven to excel and thrive in a dynamic and fast-paced environment. Together, we can create meaningful solutions and shape the future of the ITES industry. Ready to take the next step in your career with us Explore the exciting opportunity below: Tech Job: Sr Data Scientist Are you a skilled Data Scientist with expertise in statistical modeling (SAS EG/EMiner, Python), particularly within banking/insurance Join us at AxionConnect to contribute to model development, deployment, and predictive frameworks, leveraging your proficiency in credit risk modeling and machine learning. Turn data into actionable insights in a dynamic, client-centric atmosphere. Key Requirements: - Experience with statistical modeling language - SAS EG/EMiner Python - Knowledge of Analytical applications in the banking/insurance industry - Model development and validation knowledge - Design, development, and deployment of Predictive models and frameworks - Experience with modeling techniques such as Credit Risk Modelling and classification techniques - Passion for data, structured or unstructured - Hands-on experience with Python - Sound experience in data mining, data analysis, and machine learning techniques - Excellent critical thinking, verbal, and written communication skills - Ability and desire to work in a proactive, highly engaging, high-pressure, client service environment - Good presentation skills If you meet these requirements and are ready to take on new challenges, we encourage you to apply and be part of our exceptional team at AxionConnect.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Senior Consultant in the Cyber Security department located in Gurugram, you will be responsible for various tasks and possess a range of skills and experiences. Your role will involve working on programming languages used for storing and processing raw data, having knowledge of operating systems such as Windows, macOS, Linux, UNIX, and other OSs, conducting penetration testing, understanding ethical hacking and coding practices, mastering advanced persistent threat management, ensuring firewall safety and management, utilizing encryption techniques and capabilities, conducting compliance assessments, and working with frameworks like COBIT and ITIL. You should have at least 5 years of relevant experience in cybersecurity, IT systems operation, and IT solutions development and maintenance. You must be well-versed in configuring and troubleshooting vulnerability management platforms like Tenable or Qualys, as well as patch management control platforms such as Microsoft MECM/SCCM. Experience in supporting patch management, vulnerability management, or configuration management programs is crucial, along with troubleshooting patch deployment and installation through log analysis and investigation. Your expertise should include knowledge of OWASP top 10 and other network security frameworks, hands-on experience in VAPT for application and network security, skills in configuration review, policy review, hardening of systems and networks, endpoint review, application code review, and testing tools. You should possess excellent communication and analytical skills to interact with clients directly, experience in Mobile AppSEC for Android and iOS, API testing, willingness to travel, good presentation and report-making skills, research knowledge in cyber security for consulting and customizing services, and hands-on working knowledge of tools like Burp, Nessus, Nmap, Qualys, Acunetix, Metasploit, and other relevant tools. Additionally, you should have knowledge of SIEM/SOAR, DLP, EDR/EPP, Firewall/IPS, Web Servers, and basic scripting knowledge in any language would be advantageous. Your role will also involve being willing to travel and actively participating in pre-sales activities, ensuring the highest level of security for clients and their systems.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
The role involves developing back-end website applications and creating servers and databases for functionality. You will be responsible for ensuring cross-platform optimization for mobile phones and the responsiveness of applications. Your tasks will include seeing through a project from conception to finished product, designing and developing APIs, and meeting both technical and consumer needs. It is essential to stay abreast of developments in web applications and programming languages. You will also need to compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. Collaborating with front-end developers and other team members is required to establish objectives and design more functional, cohesive codes to enhance the user experience. Additionally, developing ideas for new programs, products, or features by monitoring industry development is expected. The preferred candidate should possess a Bachelor's degree and have at least 2 years of experience in Node.js and ReactJs. Knowledge of JavaScript, web stacks, libraries, and frameworks, as well as front-end technologies, is necessary. Strong interpersonal, communication, and collaboration skills are essential for this role. The ideal candidate should have exceptional analytical and problem-solving aptitude, along with great organizational and time management skills.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The role's purpose is to create exceptional integration architectural solution designs and thought leadership to enable delivery teams to provide exceptional client engagement and satisfaction. You will define integration architecture for new deals and major change requests in existing deals by creating an enterprise-wide integration architecture that ensures seamless integration while being scalable, reliable, and manageable. You will provide solutioning for digital integration for RFPs received from clients, analyze applications, exchange points, data formats, and connectivity requirements. Additionally, you will provide technical leadership in the design, development, and implementation of integration solutions through the thoughtful use of modern technology. You will collaborate with various IT groups to transition tasks, ensure performance, and manage issues to resolution. Furthermore, you will enable delivery teams by providing optimal delivery solutions and frameworks, build and maintain relationships with technical leaders and stakeholders, identify risks related to integration, ensure quality assurance of integration architecture decisions, and lead the development of integration framework and related artifacts. You will also support pre-sales teams, coordinate with client teams, and demonstrate thought leadership in front of clients. You will also be responsible for competency building and branding by completing necessary trainings and certifications on integration middleware, developing Proof of Concepts (POCs), presenting Wipro's point of view on digital integration, and mentoring developers, designers, and junior architects. You will contribute to the integration practice by conducting selection interviews, anticipating new talent requirements, hiring adequate resources, and ensuring onboarding and training for team members. In terms of team management, you will support the sales team to create wins, handle delivery responsibility in projects and accounts, provide delivery support, and focus on capability development. You will need to support sales team proposals, ensure effective implementation of integration solutions, maintain delivery quality, and enhance team capabilities through training and certifications. Wipro is building a modern end-to-end digital transformation partner with ambitious goals. If you are inspired by reinvention and constant evolution, come join us at Wipro to realize your ambitions and be part of a purpose-driven business that empowers you to design your reinvention. Applications from people with disabilities are explicitly welcome.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be part of a dynamic team working with cutting-edge technologies with the purpose of bringing real positive changes in an increasingly virtual world. We are currently seeking Dynamics 365 Professionals with 4-5 years of experience in D365 F&O, specifically in Finance modules (GL, AP, AR, Fixed Assets, Cash & Bank). The role involves handling L2 support (Finance) while contributing as a Finance Analyst in functional analysis and solutioning in coordination with our internal analysts. Experience supporting multi-country rollouts is mandatory, along with a strong knowledge of ServiceNow or similar ITSM platforms. Good communication skills are essential to work closely with senior analysts and business users. As a Dynamics 365 Professional, you will be responsible for various technical and functional competencies. This includes requirement gathering and analysis, application design, architecture tools and frameworks, estimation and resource planning, product/technology knowledge, test management, customer management, project management, domain/industry knowledge, marketing, and pre-sales activities. In addition to technical skills, the role requires specific behavioral competencies such as accountability, collaboration, agility, customer focus, communication, driving results, and conflict resolution. Mandatory certifications are required to ensure proficiency in the role. At YASH, you will have the opportunity to create a career path in an inclusive team environment. Our Hyperlearning workplace is built on flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, and all the necessary support for the realization of business goals. Join us for stable employment with a great atmosphere and ethical corporate culture.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Senior Staff Software Engineer in Data Lake House Engineering, you will play a crucial role in designing and implementing the Data Lake house platform, supporting both Data Engineering and Data Lake house applications. Your responsibilities will include overseeing Data Engineering pipeline productionalization, end-to-end data pipelines, model development, deployment, monitoring, refresh, etc. Additionally, you will be involved in driving technology development and architecture to ensure the platforms, systems, tools, models, and services meet the technical standards for security, quality, reliability, usability, scalability, performance, efficiency, and operability to meet the evolving needs of Wex and its customers. It is essential to balance both near-term and long-term requirements in collaboration with other teams across the organization. Your technical ownership will extend to Wex's Data Lake House Data architecture and service technology implementations, emphasizing architecture, technical direction, engineering best practices, and quality/compliance. Collaboration with Platform engineering and Data Lake House Engineering teams will be a key aspect of your role. The vision behind Wex's Data Lake House revolves around creating a unified, scalable, and intelligent data infrastructure that enables the organization to leverage its data effectively. This includes goals such as data democratization, agility and scalability, and advanced insights and innovation through Data & AI technology. We are seeking a highly motivated and experienced Software Engineer to join our organization and contribute to building out the Data Lake House Platform for Wex. Reporting to the Sr. Manager of Data Lake House Engineering in Bangalore, the ideal candidate will possess deep technical expertise in building and scaling data lake house environments, coupled with strong leadership and communication skills to align efforts across the organization. Your impact will be significant as you lead and drive the development of technology and platform for the company's Data Lake house requirements, ensuring functional richness, reliability, performance, and flexibility of the Data Lake house Platform. You will be instrumental in designing the architecture, leading the implementation of the Data Lake house System and services, and challenging the status quo to drive technical solutions that effectively serve the broad risk area of Wex. Collaboration with various engineering teams, information security teams, and external partners will be essential to ensure the security, privacy, and integration of the Data Lake Platform. Moreover, you will be responsible for creating, prioritizing, managing, and executing roadmaps and project plans, as well as reporting on the status of development, quality, operations, and system performance. Your role will involve driving the technical vision and strategy of Data Lake to meet business needs, setting high standards for your team, providing technical guidance and mentorship, and fostering an environment of continuous learning and innovation. Upholding strong engineering principles and ensuring a culture of transparency and inclusion will be integral to your leadership. To be successful in this role, you should bring at least 10 years of software design and development experience at a large scale and have strong software development skills in your chosen programming language. Experience with Data Lakehouse formats, Spark programming, cloud architecture tools and services, CI/CD automation, and agile development practices will be advantageous. Additionally, you should possess excellent analytical skills, mentorship capabilities, and strong written and verbal communication skills. In terms of personal characteristics, you should demonstrate a collaborative, mission-driven style, high standards of integrity and corporate stewardship, and the ability to operate in a fast-paced entrepreneurial environment. Leading with empathy, fostering a culture of trust and transparency, and communicating effectively in various settings will be key to your success. You should also exhibit talent development and scouting abilities, intellectual curiosity, learning agility, and the capacity to drive change through influence and stakeholder management across a complex business environment.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Senior Front End Developer at our company located in Ahmedabad, Gujarat, you will be responsible for collaborating with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across various devices. With 3-5 years of experience, you will utilize your outstanding technical skills in HTML/CSS, JavaScript, and a wide range of tools, frameworks, and methodologies. Your role will involve translating UI/UX designs into prototypes, developing excellent interactions from designs, writing reusable content modules, and ensuring code maintainability. You will implement UI development principles to ensure scalability on the client-side and optimize app usage by monitoring key metrics proactively. To excel in this role, you must have 3-5 years of relevant work experience as a front-end Developer and proficiency in HTML, CSS, ES6 JavaScript, jQuery, and Web Standards. Additionally, you should be familiar with browser developer tools, git code versioning platforms, JIRA, and building responsive web interfaces. Experience with Javascript frameworks like React, Next.js, Figma, and Photoshop will be beneficial. You should also have a good understanding of server-side CSS pre-processing platforms, asynchronous request handling, AJAX, and responsive web design patterns. As part of our team, you will work in a fast-paced environment, adapting to rapidly changing design and technology requirements. Your strong analytic, problem-solving, and programming abilities, along with excellent communication skills, will be key to your success. You will also participate in Agile methodologies and collaborate effectively in global cross-office teams. In return, we offer a 5-day work week, a friendly work environment, team outings, and employee-friendly policies. Join us and contribute your initiative, drive, and organizational skills to our dynamic team.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you play a pivotal role in an agile group dedicated to enhancing, constructing, and delivering cutting-edge technological products in a secure, stable, and scalable manner. Your duties involve devising crucial technology solutions across various technical domains to support the business's objectives effectively. You will be responsible for developing and adapting ServiceNow workflows, forms, lists, business rules, script includes, and UI components. Your role also involves offering solutions through configuration and customization, encompassing user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations following industry best practices. You will evaluate the efficiency of existing configurations and workflows, devising strategies for enhancements or integrations, and identifying and suggesting solutions for ServiceNow system inadequacies. Moreover, you will be required to create requirements, develop test plans, manage the ServiceNow platform, and offer tier 2 support. Collaboration with integration experts is essential to leverage MID servers, APIs, web services, email systems, and other pertinent technologies for seamless integration with the ServiceNow platform. Additionally, you will partake in formulating standards, best practices, and operational guidelines while supporting the creation of procedures. To excel in this role, you must possess formal training or certification in Software Engineering concepts accompanied by a minimum of 5 years of hands-on experience. Proficiency in ServiceNow configuration and administration is crucial, along with a comprehensive comprehension of the platform and its PaaS model. Familiarity with integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers is expected. Furthermore, you should be adept at utilizing ServiceNow's codeless technologies such as Flow Designer and Integration Hub, well-versed in CMDB management, external tool integration, and various ServiceNow features like Service Portal, Request Catalog, and Automations. Knowledge of AI and ML capabilities, as well as web technologies including SOAP, JSON, XML, and Web Services, is advantageous. Proficiency in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, coupled with software development skills in Java, Python, JavaScript, and JS Libraries and Frameworks, will be beneficial in this role. Preferred qualifications include a profound understanding of the financial services sector and its IT systems, practical experience with cloud-native technologies, ITIL foundations certification, and being a Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR).,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a software engineer at Fiserv, you will be part of a global team that develops mobile applications, user interfaces, and other cutting-edge technologies to provide industry-leading financial services to our clients. Our team members are known for their problem-solving skills, quick delivery, and commitment to quality. We are looking for individuals who can create frameworks, utilize developer tools effectively, and mentor other team members. Collaboration is at the core of our work culture, and whether you excel in legacy software systems or possess expertise in various coding languages, there are ample opportunities for you to thrive as a software engineer, pushing your boundaries to deliver exceptional results for our clients. Your responsibilities will include leading the end-to-end product development lifecycle for acquiring solutions, collaborating with different teams to design and implement effective product solutions. You will engage in client-facing discussions to understand requirements and leverage product insights to align the solutions with business goals. Additionally, you will work closely with cross-functional stakeholders to define requirements, craft user stories, and acceptance criteria. Your expertise in next-generation technologies, such as AI, will be crucial in meeting user needs and driving agile product development. You will manage product deliverables, ensure timely solution design, and uphold the highest quality standards. Furthermore, you will lead process improvement initiatives, resolve client issues, and maintain product documentation effectively. Thank you for considering a career at Fiserv. To apply, please use your legal name, complete the profile steps, and attach your resume. We are committed to diversity and inclusion, and we do not accept resume submissions from agencies outside our existing agreements. Please be cautious of fraudulent job postings that are not affiliated with Fiserv, as we prioritize the security of your personal information and financial data. All communications from Fiserv representatives will originate from legitimate Fiserv email addresses.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM), with a vision to revolutionize diabetes management and improve health outcomes. With a rich history of innovation spanning 25 years, Dexcom is committed to empowering individuals to take control of their health by providing personalized, actionable insights to address significant health challenges. As we continue to expand our reach beyond diabetes, our goal is to enhance human health on a global scale by developing cutting-edge solutions for various health conditions. At Dexcom, we are fueled by a diverse and dedicated team of individuals worldwide who are passionate about making a difference in people's lives. We are on a mission to earn the trust of our customers through integrity, innovation, and dependability. By embracing change and thinking big, we have already impacted millions of lives and are poised to impact millions more. Our future aspirations include evolving into a leading consumer health technology company while advancing solutions for serious health issues through continuous innovation in biosensing technology. As a Test Technical Lead for Mobile Apps V&V at Dexcom, you will play a pivotal role in driving test automation and frameworks for mobile-cloud native components. Your responsibilities will include leading test automation development, identifying software project risks, and promoting proficiency with software tools. If you are passionate about driving change in the test engineering space and possess a strong technical acumen, this role offers an exciting opportunity for you to make a significant impact. Key Responsibilities: - Provide expertise in test automation and frameworks for mobile-cloud native components. - Lead test automation development and contribute to test case and test framework development. - Identify software project risks and implement mitigations through effective test strategies. - Drive change and innovation in the test engineering domain, benefiting the organization as a whole. - Engage in technical design, coding, and execution, ensuring high-quality deliverables. - Foster proficiency with software tools for test management, requirements management, and engineering analysis. - Demonstrate hands-on experience with continuous delivery and trunk-based development practices. Qualifications for Success: - Proven track record in test automation development, including test case modular design and complex test framework architecture. - Proficiency in programming languages such as Kotlin, Swift, Python, JAVA, etc., with experience in testing frameworks like Espresso, XCUITest, and Appium. - Strong attention to detail, diligence in coding, testing, and documentation, with a high degree of precision. - Prior experience in CI/CD implementation and a good understanding of SDLC principles. - Ability to thrive in a fast-paced, agile, and collaborative work environment. - Excellent verbal and written communication skills. What We Offer: - Exposure to life-changing CGM technology and involvement in the #dexcomwarriors community. - Comprehensive benefits program and growth opportunities on a global scale. - Access to career development initiatives and tuition reimbursement programs. - A dynamic and innovative organization committed to its employees, customers, and communities. Travel Required: 0-5% Experience and Education Requirements: - Bachelor's degree with 8-12 years of related experience. - A graduate degree may be preferred with 4 years of related experience. Please note that Dexcom's Careers Site is exclusively for individuals seeking job opportunities within the company. We do not accept unsolicited resumes or applications from staffing and recruiting agencies. Thank you for considering Dexcom as your next career destination.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Join us as a Business Analyst at Barclays, where you will play a crucial role in the evolution of the digital landscape, driving innovation and excellence. Your primary focus will be to leverage cutting-edge technology to revolutionize digital offerings, ensuring exceptional customer experiences. As a valuable member of the team, you will be responsible for delivering a technology stack, utilizing strong analytical and problem-solving skills to comprehend business requirements and provide high-quality solutions. Collaboration with fellow engineers, business analysts, and stakeholders will be essential as you tackle complex technical challenges that require detailed analytical skills and in-depth analysis. To excel in this role as a Business Analyst, it is important to have experience in: - Gathering and documenting technical and functional requirements - Collaborating with both business and technical stakeholders to understand business problems effectively - Analyzing technical data and data flows from upstream/downstream integration points to drive technical solutions - Possessing strong communication skills Additionally, highly valued skills include knowledge of the financial domain and post-trade systems. You may also be evaluated based on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This position is based in Pune. **Purpose of the Role:** The primary purpose of this role is to design, develop, and enhance software solutions using various engineering methodologies to provide business, platform, and technology capabilities for customers and colleagues. **Accountabilities:** - Develop and deliver high-quality software solutions using industry-aligned programming languages, frameworks, and tools, ensuring scalability, maintainability, and optimized performance of the code. - Collaborate cross-functionally with product managers, designers, and engineers to define software requirements, devise solution strategies, and ensure seamless integration with business objectives. - Participate in code reviews, promote a culture of code quality and knowledge sharing, and stay informed of industry technology trends and innovations. - Adhere to secure coding practices, implement effective unit testing, and contribute to the organization's technology communities for fostering technical excellence and growth. **Analyst Expectations:** - Impact the work of related teams within the area, partner with other functions and business areas, and take responsibility for end results of operational processing and activities. - Escalate breaches of policies/procedures, embed new policies/procedures for risk mitigation, advise and influence decision-making, and manage risk and strengthen controls. - Demonstrate understanding of sub-function integration, coordinate areas to achieve organizational objectives, resolve problems, guide team members, and act as a contact point for stakeholders outside the immediate function. - Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset to Empower, Challenge, and Drive. By embodying these values and mindset, you will contribute to Barclays" mission and uphold the organization's standards of conduct, ethics, and excellence.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Security Verification professional with Job Id 56781 based in Mumbai, India, you will be responsible for leading SecArch deep dives with the requestor of the assessment. Your key duties will include conducting assessments and providing technology risk/requirements to the requestor, covering areas such as Authentication, Authorization, Auditing, Application Security, Secure data transport and storage. It will also be your responsibility to periodically review security reference architecture and conduct updates/enhancements, as well as participate in various Operational and Technology Risk governance processes. Additionally, you will assist in identifying new areas and opportunities for technology investment within the firm. To excel in this role, you must possess excellent communication skills in written, oral, and presentation formats, along with active listening abilities. Your ability to influence through factual reasoning, manage time effectively by handling multiple concurrent assessments, and strong follow-up and tracking skills will be crucial. You should have a strong focus on delivery, especially when faced with short timelines and increased involvement from senior management. Your capacity to adjust communication of technology risks versus business risks based on the audience will be highly valued. In terms of Security Architecture skills, you are required to have in-depth knowledge of application security and basic knowledge of network and platform security vulnerabilities. You should be able to explain these vulnerabilities to developers, have experience in conducting Information Security, IT Security, and Audit assessments, as well as reviewing technical designs and functional requirements to identify areas of security weakness. Furthermore, you must have a working experience in various application/network security domains such as Authentication, Entitlements and identity management, Data protection, App Security, Cryptography, and more. Moreover, familiarity with programming and scripting languages like Java, JavaScript, C#, C/C++, Perl, Python, Ruby is essential for this role. Understanding frameworks, protocols, and subsystems like J2EE, .NET, Spring, RPC, SOAP, and more, as well as database design and programming experience, will be advantageous. Experience in liaising with 3rd Party Entities, conducting and reviewing penetration tests, vulnerability assessments, and knowledge of geographic regulations impacting security assessments will be beneficial. Previous experience in Financial Services and industry qualifications like CISSP are preferred. In summary, as a Security Verification professional, you will play a critical role in ensuring the security and integrity of technology systems within the organization. Your expertise in security architecture, communication skills, and ability to manage multiple assessments will be instrumental in safeguarding the firm against potential risks and vulnerabilities.,
Posted 1 month ago
7.0 - 12.0 years
7 - 12 Lacs
Gandhinagar, Pune, Ahmedabad
Work from Office
Responsibilities and Duties Act as L2 escalation point for unresolved cases and come up with a technical way ahead for challenging and unsolved IT SD Support cases Work on other newly assigned cases from queue as per queue management. Acts as technical mentor on floor to offer quick technical assistance to engineers. Trains new hires with IT SD technical training program. Train, coach, and mentor L1/L2 Technical Support Engineers on technical aspects. Acts as problem manager to come out with resolution for IT SD escalations. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Acts as technical SME on floor for ticket resolution. Create internal and end users KB Articles. Conduct technical awareness and troubleshooting trainings for existing staff. Create SOP on recurring issues to capture troubleshooting steps. Vendor management for product related deployment, upgrade, and escalation management. Ensure ticket documentation, categorization and classification are precise. Ensure compliance and process adherence in all transaction and service delivery. Partner with cross-functional teams to assist with troubleshooting Major Incidents impacting IT services as needed. Work in 24X7 rotational shift to provide round the clock IT Support to customers as per scheduled shift roster. Identify opportunities to improve First Contact Resolution of Incidents by Service Desk, by partnering with wider IT functions, proactive documentation/communication. Take ownership and deliver on tasks assigned related various IT projects. Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k). Desired skills & competencies Bachelor's degree in computer science, Information Technology, or related field. Expert in Microsoft products / solutions like desktop and server O.S., AD/Domain controller, WSUS, Bit locker, Azure AD, O365. Sound knowledge of Endpoint security, DLP Products, WDS, SCCM. Sound knowledge of windows OS, MS Severs, endpoints hardware and related troubleshooting At least 5 years + years of total IT experience with minimum 2 years of experience with IT Helpdesk / service desk in resolving technical escalation at level 2 and above profile. Microsoft/O365/Azure Certification. Networking, security certification is an added advantage. Drive, self-motivation, and ability to work under own initiative. Proactive and creative, Attention to detail, Excellent research skills. Excellent English communication skill (both Written & Verbal).
Posted 1 month ago
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