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3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a primary point of contact for employees at UKG, your role will involve ensuring timely and accurate responses through phone and email channels. You will be expected to apply advanced root cause analysis and problem-solving techniques to provide effective resolutions while escalating when appropriate. Educating employees on benefits options using summary plan descriptions and knowledgebase tools will also be part of your responsibilities. Guiding employees through life events such as new hires, marriages, and dependent verifications will require your support. Collaboration with internal teams to build strong relationships across departments is essential. Additionally, mentoring and traini...
Posted 2 months ago
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