We are looking for a Graphic and Video Editor to enhance our brand’s online presence through engaging and trend-driven content. You will play a key role in managing social media platforms , ensuring content consistency, and maintaining brand guidelines across Instagram, YouTube, LinkedIn, and other digital channels . As part of the social media team , you will edit videos, schedule content, and analyze trends to drive audience engagement. Your creativity and attention to detail will help shape our brand’s identity across platforms. Key Responsibilities: Social Media Management & Content Strategy: Manage daily posting schedules across Instagram, YouTube, LinkedIn, and other social platforms. Ensure all content aligns with brand guidelines and maintains a consistent tone, style, and messaging. Collaborate with content creators and designers to develop engaging visuals and videos tailored to each platform. Monitor audience engagement, respond to comments/messages, and contribute to community management . Video Editing & Content Creation: Edit and produce high-quality videos optimized for various social media channels. Implement motion graphics, text overlays, and effects to enhance video content. Create short-form content like Reels, Shorts, and TikToks , ensuring they match platform-specific trends. Repurpose long-form video content into bite-sized clips suitable for social media. Graphic Design & Visual Content Design static and animated social media graphics, thumbnails, infographics, and promotional materials. Develop campaign creatives, carousels, banners, stories, and cover visuals that reflect the brand’s style. Maintain consistency in colors, typography, layout, and overall visual identity. Collaborate with the marketing team to create visuals for the website, emailers, and ad creatives when needed. Trend Analysis & Optimization: Stay updated on the latest social media trends, algorithms, and best practices to inform content strategy. Identify viral trends, hashtags, and challenges that align with the brand’s identity. Track content performance metrics and suggest optimizations for better engagement and reach. Collaboration & Brand Consistency: Work closely with the marketing and video production team to develop strategic content plans. Ensure all posts and videos adhere to brand guidelines , maintaining a cohesive and professional look. Assist in campaign planning by brainstorming creative ideas for social-first content. Qualifications: Technical Skills: Proficiency in video editing software such as Adobe Premiere Pro, VEED, CapCut, or DaVinci Resolve. Strong design skills with proficiency in graphic tools like Canva, Adobe Photoshop, Illustrator, or Figma. Understanding of composition, typography, color theory, and layout for both static and motion content. Social Media Expertise: Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms . Knowledge of content scheduling tools (e.g., Meta Business Suite, Hootsuite, or Buffer). Ability to write engaging social media captions, hashtags, and CTAs to boost engagement. Other Key Skills: Strong attention to detail with a focus on polished and professional content. Excellent written and verbal communication skills. Ability to work collaboratively within a team while managing multiple tasks. Prior experience in social media handling, video editing, or content creation (internships/freelance work preferred). Job Types: Full-time, Permanent, Fresher, Internship, Freelance Contract length: 6 months Work Location: In person Expected Start Date: 14/07/2025
We are seeking a highly motivated Customer Delight Executive for a dynamic role focused on ensuring exceptional customer experiences and fostering long-term loyalty. This position acts as the bridge between the company and our customers, aiming to exceed expectations through proactive problem-solving, personalized interactions, and a commitment to creating memorable customer moments. Responsibilities: Act as the first point of contact for customer inquiries, providing prompt and accurate resolutions. Assist customers via email, chat, and phone with a focus on empathy and clarity. Collaborate with Marketing, Production, and Logistics teams to address customer concerns. Collect and document customer feedback to help improve products and services. Work with internal teams to resolve queries efficiently and ensure customer satisfaction. Maintain a high standard of communication and professionalism in all interactions. Experience: 0-1 years in a customer service or similar role. Languages: Hindi & Malayalam (mandatory) . Kannada/Telugu is a plus. Strong verbal and written communication skills. Passion for delivering excellent customer service. Ability to multitask and work effectively in a fast-paced environment. Job Type: Full-time Pay: Up to ₹200,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Expected Start Date: 01/08/2025
We are looking for a detail-oriented and proactive Logistics Coordinator to support our logistics and supply chain operations. The ideal candidate should be proficient in MS Excel, familiar with courier portals and seller dashboards, and able to handle multiple logistics tasks effectively. Key Responsibilities: Coordinate shipments and deliveries, ensuring accurate documentation and timely dispatch of goods. Support inventory management by updating stock records, tracking inbound/outbound materials, and conducting periodic physical audits. Collaborate with vendors and transport partners to monitor shipment schedules and resolve any delivery issues. Maintain and organize logistics records, including invoices, delivery notes, transport documentation, and order tracking reports. Analyze logistics data to identify trends and suggest improvements for operational efficiency and cost-effectiveness. Requirements: Proficient in MS Excel and logistics software such as Shiprocket, Delhivery , etc. Strong attention to detail with the ability to handle multiple tasks and deadlines. Familiarity with courier portals and seller dashboards . Good understanding of tracking tools and order management systems . Excellent communication and coordination skills. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 18 months Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person Expected Start Date: 01/08/2025
As a Retention Senior at our company, you will play a crucial role in driving customer loyalty and lifetime value. With 2-3 years of experience in customer retention strategies, lifecycle marketing, and data analysis, you will be responsible for enhancing customer engagement and reducing churn. Your key responsibilities will include developing and executing customer retention strategies to increase customer lifetime value and improve engagement. You will design and implement lifecycle marketing campaigns across various channels such as email, SMS, push notifications, and in-app messaging. By analyzing customer behavior and purchase patterns, you will identify churn risks and implement proactive retention measures. Utilizing customer segmentation techniques, you will create personalized experiences and targeted messaging. Conducting A/B testing will be essential to optimize retention campaigns and maximize conversion rates. Collaborating with marketing, product, and customer support teams, you will ensure a seamless customer experience. Implementing feedback mechanisms to understand customer needs and drive continuous improvements in the retention strategy will also be a part of your role. Monitoring retention metrics and providing actionable insights for improvement will be key to your success. To excel in this role, you should have 2-3 years of experience in customer retention, lifecycle marketing, or a similar role in an e-commerce or SaaS environment. Your analytical mindset should enable you to interpret data, identify trends, and make data-driven decisions. Proficiency in email marketing tools and SMS marketing platforms, as well as experience with CRM systems and marketing automation tools, will be necessary. Strong understanding of customer segmentation, behavior-based targeting, and personalization techniques is essential. Ability to run A/B tests, analyze retention funnel performance, and optimize campaigns accordingly is crucial. Excellent verbal and written communication skills are required to craft compelling retention messaging. Strong organizational skills to manage multiple campaigns and initiatives simultaneously will be beneficial. Preferred qualifications include experience in e-commerce, subscription businesses, or SaaS environments, knowledge of customer psychology and behavioral economics, familiarity with loyalty programs and referral marketing, and relevant certifications such as Google Analytics. If you are a data-driven marketer passionate about enhancing customer retention, we encourage you to apply and be part of our journey in shaping the future of e-commerce. In return, we offer a full health benefits package, an open-door policy, a flat organization structure, unlimited snacks and beverages, a growth acceleration program, exclusive employee discounts on all Fouvi products, and performance-based growth opportunities that go beyond traditional yearly compliance. This is a full-time position with benefits including a flexible schedule, health insurance, leave encashment, paid sick time, paid time off, and provident fund. The job type is full-time with a day shift schedule and a yearly bonus. The application deadline is 20/03/2025, and the expected start date is 01/04/2025.,