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Foundever® is a global leader in the customer experience (CX) industry. With +150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com
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1. Are weekends off?
A. Yes, typically a 5-day work week.
2. Do they conduct yearly appraisals?
A. Yes, based on performance and contribution.
3. Do they offer WFH permanently?
A. Some roles do, especially post-COVID policies.
4. Do they work with international clients?
A. Yes, clients span across the US, Europe, and Asia.
5. How is the team environment?
A. Friendly, collaborative, and mentorship-driven.
6. Is on-site opportunity available?
A. Yes, long-term and short-term onsite opportunities exist.
7. Is there work pressure?
A. Depends on the project, but generally manageable.
8. What are the perks and benefits?
A. Health insurance, paid leaves, and learning budgets.
9. What is the dress code?
A. Smart casuals, formal wear is needed for client meetings.
10. What tools do they use?
A. Jira, Confluence, Git, Jenkins, and others depending on project.
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