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10 - 19 years
15 - 30 Lacs
Bengaluru
Work from Office
We have openings in Network & Security Operations Manager (Retail Stores) Interested candidates please share your updated resume to Suneetha.d@truglobal.com Contact No : 9513059942 Work Mode: Onsite Exp : 10 Years Location : Bangalore Work Timing: 9:00PM to 6 AM (After June- Rotational shift) Note from the hiring manager: Looking for a candidate who directly supports stores, focusing more on operations management rather than a purely WAN, NOC, or monitoring role. The ideal candidate will be responsible for generating reports, identifying anomalies, monitoring systems, and managing tickets. Splunk - Monitoring Automation - Ansible, Python We are seeking a Network & Security Operations Manager to oversee and support 600+ retail stores, corporate offices, Azure Cloud, data centers, and distribution centers. This role is not a traditional NOC/WAN support role but rather a store-focused operations role that involves proactive monitoring, issue resolution, reporting, ticket management, and anomaly detection. The ideal candidate will act as a bridge between IT and business teams, ensuring smooth network operations and security compliance while enhancing overall retail technology support. Key Responsibilities Store Operations & IT Support - Serve as the primary IT contact for store network operations, ensuring stable and secure connectivity. Work directly with store managers, associates, and IT support teams to troubleshoot network and security-related issues. Provide real-time monitoring, issue tracking, and resolution for network incidents impacting store operations. Maintain clear and consistent communication with store personnel who may have limited IT experience. Monitoring, Reporting & Anomaly Detection - Monitor network health using Splunk, SolarWinds, and other monitoring tools to proactively detect issues. Analyze trends and anomalies in network performance, security threats, and connectivity issues across all locations. Generate and present reports on network uptime, incident trends, and performance metrics to IT leadership. Identify recurring store connectivity issues and drive long-term improvements. Ticket & Incident Management - Manage and prioritize tickets for network and security incidents in JIRA and other ITSM tools. Collaborate with Level 1 & Level 2 support teams to ensure timely resolution of issues. Track and document root causes of incidents to improve operational processes. Work with third-party vendors and managed service providers to escalate unresolved issues. Network & Security Compliance - Ensure firewall policies (Fortinet, Palo Alto PAN) and security protocols are adhered to across all locations. Maintain and update network documentation in JIRA, Smartsheet, Visio/Lucidchart, and OneNote. Support emergency maintenance and compliance audits for store infrastructure. Required Experience & Skills Retail IT & Store Operations Support Experience managing IT/network operations for multi-site retail stores. M onitoring & Reporting Splunk. Strong analytical skills to identify network performance issues, security threats, and trends. Ticketing & Incident Management Expertise in JIRA, ServiceNow, or other ITSM tools to track issues and drive resolution. Customer-Focused IT Support Ability to communicate effectively with non-technical retail staff and business stakeholders. Network & Security Infrastructure Knowledge – Experience with LAN (Cisco), WLAN (Aruba), and enterprise firewalls (Fortinet, Palo Alto PAN). Collaboration & Vendor Management – Proven experience working with cross-functional teams and third-party vendors. Preferred Qualifications Industry certifications: ITIL, CCNA, PCNSE (Palo Alto), Fortinet NSE, or other relevant security/network certifications. Experience with Azure networking and cloud-based IT operations. Previous experience working in retail, corporate, or supply chain IT environments.
Posted 3 months ago
8 - 9 years
16 - 20 Lacs
Gurgaon
Work from Office
Generating business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline. We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: Proven ability to sell solutions to government accounts. A proven track record of quota achievement and demonstrated career stability Experience in closing large deals. Excellent presentation skills to executives & individual contributors Excellent written and verbal communication skills A self-motivated, independent thinker that can move deals through the selling cycle Minimum 8 years sales experience selling to government accounts. Minimum 2 years selling network security products and services. Candidate must thrive in a fast-paced, ever-changing environment. Competitive, Self-starter, Hunter-type mentality.
Posted 3 months ago
6 - 9 years
8 - 11 Lacs
Gurgaon
Work from Office
About The Role : - About The Role :: We are seeking a highly skilled and experienced Fortinet Technical Architect to join our team. The ideal candidate will have a strong background in designing and delivering end-to-end solutions across WAN, LAN, SD-WAN, and network security services. The candidate should be proficient in working with key technologies from leading vendors including Cisco, Fortinet, Velocloud, Juniper, Zscaler, and Palo Alto Prisma. Essential Skills and Experience: Extensive experience as a Fortinet Technical Architect, focusing on configuring and optimizing Fortinet SD-WAN. Hands-on experience with the full Fortinet suite (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch, FortiAP). . Strong expertise in networking and security technologies, including Cisco (Meraki, Catalyst), Fortinet, Zscaler, and other key vendors. Key Responsibilities: Design and implement LAN, WAN, MPLS, SD-WAN, multi-cloud connectivity, WLAN, and network security services (SASE, DDoS, NAC). Deploy and optimize Fortinet SD-WAN for robust connectivity and performance across distributed networks. Enhance network security by incorporating FortiGate firewalls and other Fortinet products. Preferred Qualifications: Fortinet NSE4 certification or any Experience with Velocloud and other SD-WAN products. Knowledge of cloud SD-WAN build, QoS, and SASE firewall validation.
Posted 3 months ago
10 - 15 years
32 - 37 Lacs
Mumbai
Work from Office
You would act as the key Systems Engineer to work closely with a sales representative in Enterprise customers. The Systems Engineers main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. As a Pre-Sales System Engineer you will: Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved. Pre-sales - assist in qualifying sales leads from a technical standpoint. Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings. Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration. Conversant with networking applications and solutions. Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customers technical issues. Understand and follow escalation process Provide channel partners sustainable training on Fortinet solutions and competitive differentiation Provide channel partners technical expertise and oversight as required Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner s ability to sell Fortinet solutions Provide complex design and systems engineering configurations Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives Participate in the development and support of presentations for customers and partners Clearly articulate technical elements of the Fortinet value proposition to customers and partners Contribute to the creation of case studies, white papers, and media articles for customers and/or partners Foster a collaborative, team-based environment, sharing best practices and building lasting relationships Effectively negotiate and pursue conflict resolution Lead strategic (organizational) opportunities and proactively provide consultative support Create customer documentation for POC Work effectively with SME, Sales and Technical Support Team We Are Looking For: 10+ years experience in technical/pre-sales support as a sales or systems engineer Stupendous presentation skills 5 - 7 years experience in Network & Security Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc Preferably working in OEM.
Posted 3 months ago
7 - 11 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures, Data circuits, SD WAN Good to have skills : Cloud Infrastructure, Network Engineering Planning and Deployment Solution Minimum 7.5 year(s) of experience is required Educational Qualification : 15 Years of full time education Experience:- 8-12 Years Position Responsibility: Collaborate with clients to gather requirements and understand their network architecture. Design comprehensive network solutions encompassing routing, switching, wireless, and SDWAN technologies. Conduct site surveys and assessments to ensure optimal network Performance and coverage. Create implementation plan considering minimal service downtime and implement the same. Install, configure, and test network hardware and software, including routers, switches, wireless controllers/access points, and SDWAN devices. Ensure seamless integration of new solutions with existing network infrastructure. Implement network security measures and protocols as part of the deployment process. Provide technical support during and after the deployment phase. Troubleshoot and resolve issues related to routing, switching, wireless, and SDWAN solutions. Conduct performance testing and optimization to ensure network efficiency and reliability. Create detailed documentation for deployed network solutions, including network diagrams, configuration files, and user manuals. Prepare and deliver reports on project status, deployment progress, and post-deployment performance with internal and client stakeholders. Train clients and internal teams on network solutions and best practices. Lead initiatives involving creation of re-usable assets. Identify & implement automation scope within project deliverables.Must Have Skills/Qualifications: Educational Qualifications:BE, BTech. Technology Certifications:CCNP (must have), CCDP (good to have), CCIE (good to have) Proven experience in network engineering with a focus on routing and switching, wireless networking, and SDWAN deployment. Familiarity with various networking technologies and vendors (e.g., Cisco, Juniper, Aruba, Ruckus, Fortinet, VMware VeloCloud). Experience with network security practices and technologies. Strong understanding of networking concepts, including routing, switching, Wireless LANs, VPNs, and firewalls. Proficiency in network design and architecture. Excellent problem-solving and troubleshooting skills. Ability to communicate effectively with clients and team members. Strong project management skills with the ability to handle multiple projects simultaneously. Experienced on Network Transformation projects involving integration of Voice, Video and Unified Messaging Services with the Core Data Network. Experience in large enterprise networks with global presence. Experience in design and deployment of enterprise-class wireless networks, including access points, servers, routers, hubs, switches, and other hardware. Ability to design, develop and maintain security policies, standards, procedures, and guidelines. Ability to assist with Product Selections from requirements and cost perspective. Good understanding of the emerging network technology trends. Excellent people management skills. Additional Technical Skills :Network Design and ImplementationMust HaveDesign and Deployment of Routers, Switches, Wireless, SD-WAN.Must HaveOther Key Skills - Load Balancer , Proxy Architecture , Network and Application Firewalls , IPS , DNS architecture Good to haveSecurity - End Point Security for Remote Access VPN, Firewalls and VPN ArchitectureGood to haveCisco NEXUS - Design and BuildGood to haveCisco UCS - Design and BuildNetwork and application optimizationGood to haveLAN extension considerations for across DCs VM migrationBasic understanding on Storage networking SAN, FC, Cisco MDSGood to have Qualifications 15 Years of full time education
Posted 3 months ago
7 - 11 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Network Infrastructures Good to have skills : Network Security Implementation, Cloud Infrastructure Minimum 7.5 year(s) of experience is required Educational Qualification : Cisco ArubaHPE Fortinet Palo Alto Project Role :Infrastructure Engineer Project Role Description :Assist in defining requirements, designing and building data center technology components and testing efforts. Must have Skills :Network Infrastructures Good to Have Skills :Network Security Implementation, Cloud Infrastructure Job Requirements :Key Responsibilities :Act as single point of contact for Accenture technical and security teams to address technical queries with acquisition contacts and 3rd parties where requiredWorking with local SMEs to obtain and document discovery information & inventories across hosting, network, application, and other areasInterfacing with clients, vendors, and technical teams to develop appropriate technical solutions to business problemsDeploy, configure and maintain a variety of tools spanning data technologies demonstrating the ability to be organized and to multitask Technical Experience :Hands on experience with Windows and Unix/Linux platforms highly desiredHands on experience with Network Security Products and Tools an advantage Professional Attributes :Good communication, Team player. Qualification Cisco ArubaHPE Fortinet Palo Alto
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Pune
Work from Office
About the job:- Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. Job Description :- Technical Understanding :- DDOS : Working knowledge on DDoS technology, exposure to Arbor & Radware platform is must. WAF (WAAP) : Working knowledge on WAF , API , BotM, Exposure to technology platform - F5, Imperva, Radware technology is required. Functional Requirements :- Good in customer communication. Working knowledge of basic ticket's management, customer updates Must have experience in managed services L-2 to have implementation experience as well. Working schedule - Across 24*7 shifts. Education qualification - Engineering graduate. Hands on experience in above mentioned technologies is significant & must required. Certification in above mentioned products is preferred.
Posted 3 months ago
8 - 13 years
10 - 20 Lacs
Chennai, Pune, Bengaluru
Hybrid
Role & responsibilities Provide second-line support and escalate helpdesk tickets for our customer base Operate 24/7 tailor-made and standardized ICT solutions, ensuring service management and meeting/exceeding expectations of external professional customers in accordance with SLAs and SLOs Develop, maintain, and share technical expertise, documenting all case-related information clearly and concisely in internal systems Handle incidents by ensuring timely pickup and resolution, collaborating with the team to restore service Assess and implement changes for customers within the foreseen SLAs Preferred candidate profile Bachelors degree or equivalent experience Excellent interpersonal skills and team-oriented attitude Between 8+years of help-desk experience with expertise in security products Experience with one or more of the following technologies: Palo Alto, Fortinet, Microsoft Security, F5, Check Point, Cisco, CyberArk Understanding security concepts such as IAM, DDOS, CASB, Cloud Security, Endpoint Security, Application Security Verbal and written fluency in English (C1 or C2 preferred)
Posted 3 months ago
5 - 10 years
5 - 15 Lacs
Chennai, Pune, Bengaluru
Hybrid
Role & responsibilities Provide second-line support and escalate helpdesk tickets for our customer base Operate 24/7 tailor-made and standardized ICT solutions, ensuring service management and meeting/exceeding expectations of external professional customers in accordance with SLAs and SLOs Develop, maintain, and share technical expertise, documenting all case-related information clearly and concisely in internal systems Handle incidents by ensuring timely pickup and resolution, collaborating with the team to restore service Assess and implement changes for customers within the foreseen SLAs Preferred candidate profile Bachelors degree or equivalent experience Excellent interpersonal skills and team-oriented attitude Between 8+ years of help-desk experience with expertise in security products Experience with one or more of the following technologies: Palo Alto, Fortinet, Microsoft Security, F5, Check Point, Cisco, CyberArk Understanding security concepts such as IAM, DDOS, CASB, Cloud Security, Endpoint Security, Application Security Verbal and written fluency in English (C1 or C2 preferred)
Posted 3 months ago
2 - 5 years
3 - 6 Lacs
Chennai, Bengaluru, Hyderabad
Hybrid
Role & responsibilities Provide second-line support and escalate helpdesk tickets for our customer base Operate 24/7 tailor-made and standardized ICT solutions, ensuring service management and meeting/exceeding expectations of external professional customers in accordance with SLAs and SLOs Develop, maintain, and share technical expertise, documenting all case-related information clearly and concisely in internal systems Handle incidents by ensuring timely pickup and resolution, collaborating with the team to restore service Assess and implement changes for customers within the foreseen SLAs Preferred candidate profile Bachelors degree or equivalent experience Excellent interpersonal skills and team-oriented attitude Between 2 and 5 years of help-desk experience with expertise in security products Experience with one or more of the following technologies: Palo Alto, Fortinet, Microsoft Security, F5, Check Point, Cisco, CyberArk Understanding security concepts such as IAM, DDOS, CASB, Cloud Security, Endpoint Security, Application Security Verbal and written fluency in English (C1 or C2 preferred)
Posted 3 months ago
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