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0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Networking Managed Services Engineer (L1) at NTT DATA, you will play a crucial role in providing managed services to ensure the operational efficiency of our clients" IT infrastructure and systems. Your responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems to deliver seamless support to our clients. Your daily tasks will involve monitoring client infrastructure and solutions to detect errors promptly, investigating first-line incidents to understand their root causes, and following approved procedures for request fulfilment. Whether you are providing telephonic, ITSM ticket, or chat support, executing maintenance activities ...
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Networking Managed Services Engineer (L1) at NTT DATA, you will be responsible for providing managed services to ensure the operational efficiency of our clients" IT infrastructure and systems. Your primary tasks will include proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. Your role will involve monitoring client infrastructure and solutions to detect errors in a timely manner, investigating first-line incidents to determine their root causes, and following approved procedures for request fulfillment. Whether you are providing telephonic, ITSM ticket, or chat support, executing maintenance activities like patchin...
Posted 2 months ago
7.0 - 12.0 years
18 - 25 Lacs
Bangalore Rural, Bengaluru
Work from Office
Senior SOC Eng to lead incident response, threat detection & automation initiatives for Rocket EMS's globl security operatn. SIEM/SOAR optimization, advanced threat hunting & direct response to cyberattacks across endpoints, cloud & identity systems.
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a Networking Managed Services Engineer (L1) at NTT DATA, you will play a crucial role in providing managed services to ensure the smooth functioning of our clients" IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. Your day-to-day tasks will involve monitoring client infrastructure and solutions to catch errors promptly, investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfillment. Whether you are providing telephonic, ITSM ticket, or chat support, executing maintenance activitie...
Posted 2 months ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Network Manager at Synamedia, you will play a crucial role in leading and mentoring a team of network engineers to design, deploy, and support complex networking environments. Your responsibilities will include overseeing the management of firewalls, LAN networks, and Load-balancers, ensuring adherence to best practices and security protocols. You will be managing site-to-site VPNs and remote-access VPNs to ensure secure connectivity, as well as authentication and logging services to safeguard network resources. Participating in a 24/7 rotation for critical incidents, you will be responsible for proactively identifying and resolving network issues to minimize downtime and optimize perfo...
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of comp...
Posted 3 months ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of comp...
Posted 3 months ago
6.0 - 9.0 years
8 - 11 Lacs
Kochi
Work from Office
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintai...
Posted 3 months ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What youll be doing Key Re...
Posted 3 months ago
4.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change...
Posted 3 months ago
1.0 - 4.0 years
3 - 7 Lacs
Hyderabad
Remote
Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change...
Posted 3 months ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of ...
Posted 3 months ago
3.0 - 6.0 years
5 - 8 Lacs
Chennai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) m...
Posted 3 months ago
3.0 - 6.0 years
5 - 8 Lacs
Chennai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What youll be doing Key Re...
Posted 3 months ago
5.0 - 7.0 years
7 - 9 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) m...
Posted 3 months ago
6.0 - 11.0 years
7 - 9 Lacs
Ahmedabad
Work from Office
Network management (routing), Router Configuration, troubleshooting, upgradation, Link Performance mngt of L3 and L2 Switch. Implementation of Firewall Rules and Policies, Intrusion, Antivirus & Patch, Security Management NAT/PAT, SSH, signatures,etc
Posted 3 months ago
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