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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As an IT Infrastructure Specialist, your primary responsibility is to implement the Global IT roadmap for Network and Client Services within the Region, aligning with the directives of Global IT Leadership. You will collaborate with the Global Network and Client Services groups and business stakeholders on high-profile projects, serving as the main escalation point for all Regional Network and Client Services issues. Additionally, you will manage Local IT Vendors for Telecom, Hardware, and MSP under the guidance of Global IT. In this role, you will actively participate in the Network and Systems group, supporting executive leadership on key projects. Your duties will include managing and administering existing Azure and legacy VMware server environments, proposing design enhancements, and implementing best practices. You will also be responsible for monitoring network/WAN connectivity, conducting capacity planning, and collaborating with other network staff to address complex networking issues. Your tasks will extend to basic Azure AD and on-prem Active Directory administration, Microsoft Exchange, and M365 Administration. You will engage with internal clients professionally to resolve issues, provide support to Systems, Telecom, and Support teams, and manage inventory of software licenses and IT supplies. Interaction with 3rd party support on complex infrastructure issues and incident ownership are also part of your responsibilities. Furthermore, you will maintain, monitor, and troubleshoot messaging and meeting systems, support Warehouse Operations including Windows technology RF Guns and Zebra Printers, and assist in setting up Company Mobile Devices. You will play a crucial role in planning and implementing software installations, updates, and maintenance plans, working closely with the corporate Network team. As part of your duties, you will provide specialist 24/7 on-call network support, investigate ongoing faults, monitor system assets, and travel up to 50%-75%. Your role also involves coordination with 3rd party support, incident resolution, and ensuring the effective operation of the systems. To excel in this position, you must possess a deep understanding of corporate networking and systems infrastructure, proficiency in switching and routing protocols, troubleshooting network issues, and strong communication skills. Additionally, certifications such as Cisco CCNA and Fortinet are required, along with experience in network device installation and cabling. Your role as an IT Infrastructure Specialist will require you to be detail-oriented, a functional expert, self-motivated, and driven to make a positive impact within the organization. This position demands a high level of technical expertise, problem-solving skills, and the ability to work effectively within a team environment.,

Posted 16 hours ago

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