196 Fortigate Jobs - Page 5

Overview: We are seeking a highly skilled and motivated Network Security Engineer with expertise in FortiGate firewalls to join our team. The ideal candidate will have strong networking and security skills, with a focus on configuring, managing, and troubleshooting FortiGate firewall solutions. You will play a crucial role in maintaining a secure and optimized network infrastructure, providing support, and ensuring high levels of performance and reliability. Main Responsibilities: Possess in-depth knowledge of FortiGate firewalls and their functionalities. Configure, manage, and optimize FortiGate firewalls to ensure network security. Demonstrate a strong understanding of networking and security technologies, protocols, and methodologies. In-depth knowledge of TCP/IP, switching, and routing protocols. Utilize network diagnostic, troubleshooting, monitoring, and analysis tools (e.g., FortiAnalyzer, network tools) to maintain network health. Troubleshoot and isolate network problems, providing solutions for complex issues. Expertise in network switching (VLANs, Trunks, Link Aggregation). Understanding of basic networking concepts, including LAN (Wired & Wireless), WAN, DMZ, Internet, VPN, and Firewalls. Suggest and implement improvements to network performance, capacity, and scalability. Prepare and maintain Low-Level Design (LLD), steady-state configuration documents, statements of work, and other relevant technical documentation. Exhibit resourcefulness and a strong problem-solving aptitude. Communicate effectively with team members and stakeholders. General Responsibilities: Regularly update and maintain configuration documents. Maintain assets and software licenses/subscriptions for network equipment. Coordinate with vendors and manage vendor support services. Ensure timely escalation and adherence to SLAs. Log and track incident/service/change requests in the helpdesk tool. Provide after-hours support for emergencies and perform occasional weekend maintenance. Qualifications: Bachelors degree or higher in a relevant field. 3-5 years of total experience in network security. CompTIA A+ and Network+ certifications. CCNA (Cisco Certified Network Associate) certification. Fortinet Network Security Expert (NSE) or similar certification.

Hello, We have an excellent opportunity for one of our project at Mumbai Location Kindly go through the below details Position-Network Security Engineer Experience-6+yrs Salary-9LPA Mode of interview-Virtual Rotational shift and work from office Job Discription Work Type : Onsite - end customer location. work from Home : Not Applicable Working Experience : Core 10 years. Preference engineer from Mumbai location Preference who is to join immediately or at the earliest. Must have at least latest 10 years core work experience on Cisco Network devices like Firewall, Router, Switches. Security Firewall : Access List, NAT, UTMS. Cisco ISE, URL filtering, NGFW, Firewall FTD Switching – Layer 2, Layer 3 – configuration and troubleshooting & maintenance Routing – EIGRP, OSPF configuration, troubleshooting & maintenance. Cisco MAC or NAC authentication devices. Must have work latest experience on working EIGRP, OSPF and HSRP protocols Must have work experience on Juniper Firewall devices. Must have work experience support for VAPT audit Must have knowledge on working hardware and software encryption method Must be capable to handle site independently and capable to support other locations iOS upgradation and firmware upgradation Must have experience on Disaster Recovery, Must have experience about Network devices backup and restore. Must have experience on Network Monitoring tools & ticket logging tools Must be capable or have work experience on SOP, Diagram, and documentation

Firewall Knowledge Fortigate / Seqrite. To Manage VPN , Tunnels, Users Rights Computer Formatting &Installing OS Antivirus Networking Knowledge TCP/IP Switches Routers Wifi Routers Managing User Daily technical issues. Backups. Domain Server

Job ID/Reference Code INFSYS-NAUKRI-210655 Work Experience 6-11 Job Title Network Security- Firewall Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Infrastructure Security->Email Security,Network Security,Network Security->Firewalls->Checkpoint,Network Security->Firewalls->Juniper-Firewalls,Network Security->Firewalls->Palo Alto,Network Security->Firewalls->Web Application Firewall(WAF),Network Security->Load Balancer->F5,Network Security->Proxy->Blue Coat,OT Security,OT Security->OT Security,Technology->Infrastructure Security->Virtual Private Network, Firewall,Technology->Network-Firewall_and_Media->Cisco-Firewall_and_Media,Technology->Network-Firewall_and_Media->Juniper-Firewall,Technology->Network-Firewall_and_Media->Palo Alto Preferred Skills: OT Security Network Security Infrastructure Security->Email Security OT Security->OT Security Network Security->Firewalls->Checkpoint Network Security->Firewalls->Web Application Firewall(WAF) Network Security->Proxy->Blue Coat Network Security->Firewalls->Juniper-Firewalls Network Security->Load Balancer->F5 Network Security->Firewalls->Palo Alto Technology->Infrastructure Security->Virtual Private Network Firewall->Fortigate NFGW Technology->Network-Firewall_and_Media->Cisco-Firewall_and_Media Technology->Network-Firewall_and_Media->Juniper-Firewall Technology->Network-Firewall_and_Media->Palo Alto Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Intergrated course BCA+MCA,Master Of Engineering,Master Of Technology,MCA,MSc,Bachelor of Engineering,Bachelor Of Technology,BCA,BSc Service Line Cyber Security * Location of posting is subject to business requirements

Areas of Specialization: Infrastructure IT Operations Management, Network Security Management, Server Cloud Management, Cloud Software Management, Endpoint Software Management, Internet Service Provider (ISP) Asset Management, Technical Support Client Assistance, Database Cluster Administration. Educational Qualification: Bachelors/ Master s Degree in Information Technology, Computer Science or equivalent streams. Certification or experience in networking, server administration, firewall management, HPE Servers, Synergy Blades, MSA Storage, backup solutions, Fortigate and SonicWall firewall management, Windows Server Management, Active Directory, endpoint security solutions, O365 administration and Azure/AWS cloud management. Experience: 5 to 8 years of experience in IT infrastructure management and operations. Please leave this field empty. Disclaimer: We reserve the right to reject your request if the above information is incorrect, non-verifiable or incomplete.

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ACI Expert - Level 3 Support Technology | Fortigate SDWAN Expert - Level 3 Support Technology | Cisco DNAC Expert - Level 3 Support Technology | Viptella SDWAN Expert - Level 3 Support Technology | Riverbed SDWAN Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - NSE7 / CCIE-Data Center / DNAIE / ENSDWI Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Detailed knowledge of Network Security.Firewalls product experience across vendor product such as: Fortinet, Palo Alto, Checkpoint, Cisco ASA. Content filtering – Zscaler, NetScope, IronPort WSA. Required Candidate profile IPSEC/SSL VPN: CheckPoint, Juniper, FortiGate, Palo Alto , CheckPoint.Technical escalation for Network Security Engineers assisting remotely and attend site.(Team Handling experience is Must)

What You'll be responsible for? Load balancing infrastructure, F5 networks knowledge preferred. Firewall infrastructure, Cisco ASA, FortiGate and Palo Alto networks knowledge preferred. Understanding of network infrastructure, IP addressing, IP traffic management, DNS/DHCP, NTP, Security and Network Monitoring tools. Experience in strategic technology planning and policy development. Scripting and automation skills desirable. Advanced knowledge of Cisco Meraki. Advanced troubleshooting skills and the ability to quickly narrow down and resolve problems. What you'd have? 6-10 yrs of Strong experience on Network devices Routers, Switches and Firewalls. Strong fundamentals and understanding of the following enterprise network technologies: Wireless (802.11ac, WPA, 802.1x) WAN technologies (Leased lines, GRE VPNs, DMVPN, PPTP, L2TP, and IPSEC based VPNs, MPLS) Security technologies (Firewalls, ACLs, NAT, IPS, IDS, RADIUS, TACAS+, IAS, VPN technologies) Routing (EIGRP, OSPF, RIP, NHRP, BGP) Switching (VLANs, LACP, EtherChannel, LAGP, 802.3ad, VTP, 802.1q) VoIP protocols (SIP/SCCP) Familiarity with QoS including basic QoS commands and implementations Network monitoring (WMI, SNMP, NetFlow, SPAN) Strong collaboration, partnership, and relationship management skills. Ability to work across functions and organizations. Strategic, logical, and creative thinker with an ability to translate strategy into effective presentations. Results oriented mindset with the drive to deliver exceptional services. Why Join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Fortigate Expert - Level 3 Support Technology | Firepower Expert - Level 3 Support Technology | Checkpoint Fw Administrator - Level 2 Support Technology | Checkpoint VPN Administrator - Level 2 Support Technology | Juniper R and S Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999 Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRP Professional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workload Educational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications 15 years full time education

About The Role Hands on experience on Juniper Firewall. Sound knowledge on Palo alto Firewall / Checkpoint Firewall / FortiGate Firewall. Having good knowledge on Juniper OS (JUN OS). Knowledge on Juniper firewalls (SRX 380 / SRX 550) Experience as a Network Security Lead / Network Engineer or equivalent knowledge. Experience with Juniper SRX platform with firewall security policies is a must. Sound networking background supporting multiple firewall platforms such as Checkpoint, Fortinet, Palo Alto, and Cisco. Must have a good understanding of TCP/IP, IPSec, VLANs, system hardening, and troubleshooting. Must have ability to support flexible schedule in support of 7x24 operations. Experience working with firewalls, switches, and other networking equipment. Knowledge of various security methodologies and processes, and technical security solutions (switches, routers, firewalls, etc). Provide high quality, responsive, technical customer service via phone as first level contact and a first/second level escalation. Analyze needs and recommend effective solutions to meet user and business objectives. Juniper Certification is Mandatory. (Juniper JNCIP-ENT, JNCIP-SP, JNCIS-SEC) Primary Skills Juniper Firewall. Having good knowledge on Juniper OS (JUN OS). Knowledge on Juniper firewalls (SRX 380 / SRX 550) Juniper Certification is Mandatory. (Juniper JNCIP-ENT, JNCIP-SP, JNCIS-SEC) Secondary Skills Sound knowledge on Palo alto Firewall / Checkpoint Firewall / FortiGate Firewall.

Grade Level (for internal use): 10 S&P Global Corporate About the Role : Senior Network Engineer The Team : Global Extranet Services is seeking a Senior Network Engineer to join our innovative and dynamic team, where you will play a key role in designing, implementing, and optimizing cutting-edge network and security infrastructure that supports Extranet for external clients, partners and venders. Our team is characterized by its multi-functional, multi-disciplinary approach, bringing together experts in various network domains to create a collaborative and innovative environment. We value continuous learning, excellence, and a proactive mindset. Responsibilities and Impact : Design and implement global Extranet, Network and Security infrastructure solutions across data centre, cloud, and campus environments. Design, implement, and maintain extranet connectivity solutions for secure business-to-business communication. Configure and troubleshoot network infrastructure, including VPNs, firewalls, routers, and cloud-based network services. Monitor extranet performance and ensure high availability and reliability Diagnose and resolve complex network issues, coordinating with internal teams and external vendors as needed Manage cloud networking solutions such as AWS Direct Connect, Alkira CXP, or other SD-WAN services Optimize hybrid network architectures for secure and scalable extranet connectivity Work with external clients, service providers, and third-party vendors to establish and maintain extranet connectivity. Ensure timely resolution of connectivity issues and service-level agreement (SLA) adherence Develop and lead initiatives to evaluate the applicability and fit of new technologies and approaches, as well as defining the standards and best-practices for their use within S&P Global. Serve as a subject matter expert for S&P Global's Extranet and security infrastructure, offering third-line support to address complex issues. Develop and implement automated solutions to enhance efficiency, streamline processes, and ensure seamless adaptability to evolving technological landscapes. What Were Looking For: Basic Required Qualifications : Networking Protocols & Routing: Strong knowledge of BGP, OSPF, MPLS, and VRF. Hands-on experience with IPv4/IPv6 subnetting, NAT, and QoS. Deep understanding of layer 2 & layer 3 protocols (STP, VLANs, ARP). Extranet & VPN Technologies: Expertise in IPSec, SSL VPN, GRE, DMVPN, and L2TP tunnels. Experience with partner/vendor extranet connectivity setup and troubleshooting. Understanding of network segmentation and Zero Trust architecture. Security & Firewalls: Hands-on experience with firewalls (FortiGate, Palo Alto, etc..). Knowledge of security policies, ACLs, IDS/IPS, and network hardening. Familiarity with SSL/TLS encryption, PKI, and certificate management. Cloud & Hybrid Networking: Experience with AWS Direct Connect, Azure ExpressRoute, and Google Cloud Interconnect. Knowledge of VPC peering, Transit Gateway, and SD-WAN solutions. Proficiency in cloud-native networking and automation. Network Monitoring & Troubleshooting: Hands-on experience with packet analysis tools (Wireshark, TCPdump). Proficiency in network monitoring tools (FortiMonitor, Forward Network, Selector.AI, Live Action). Strong troubleshooting skills for latency, routing loops, and asymmetric traffic issues. Automation & Scripting: Familiarity with Python, Ansible, or Terraform for network automation. Experience with APIs for network device configuration and monitoring. 3 to 6 years experience designing and implementing multi-vendor network solutions across hybrid multi-cloud environments. Experience working with a broad range of network and security technologies e.g. load balancers, firewalls, WAF, proxies, etc. Qualified Specialist in one or more of the following: Routing & Switching, Security, Cloud (AWS, Azure, GCP). Soft skills : Delivery focused with an attention to detail. Must be able to effectively handle multiple projects simultaneously. Excellent communication skills, both written and verbal. Strong analytical and problem-solving skills. Additional Preferred Qualifications : Network automation experience is preferred especially experience designing, developing, and deploying, Python- based solutions following software development best practices.

The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customers networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers including new wireless and 5G technologies not yet adopted by most companies. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 1. CCNA network or security or equivalent Firewall Certification certified. 2.Hands on experience Fortigate/Checkpoint/paloalto/cisco 3. Experience on firewalls and Network 4. Experience on Routing protocol : customer end router BGP, EIGRP, OSPF. 5. Experience on Load Balancers products will be preferred. 6. Work from client location in Mumbai 7. 24*7 shift operations 8. Plan and Implementing change request w.r.t network and security technology. 9. Install and troubleshoot network/firewall device. 10. 0-3 years of experience 11. Implement and troubleshoot network and security protocols 12. Understanding of ITIL concepts. 13. Experience in ticket handling through service now. 14. Able to performer Network monitoring 15. Able to perform ISP coordination and Escalations. 16. Able to perform OEM coordination and Escalation. Preferred Technical and Professional Experience Understanding of Microsoft office

Hi, We are looking to expand our network security testing team. Below is the requirement Job Title: Security Testing Engineer (WFO) Report To: Test Lead Location: Faridabad 5 Days/Week Qualifications and Experiences Qualification: B.tech (Computer Science)/ Information Technology/ Electronics & Communication or MCA (2022 or before passout) Certification Required: CCNA/CCNP/OSCP Years of Experience Minimum 2 years of relevant experience post qualification Skills Certified highly skilled and motivated with Strong knowledge of network protocols, operating systems, Routing, Switching, Configuration and security technologies. Experience with security tools such as Metasploit, Nessus, burp Suite and Wireshark. Also, OWASP top 10. Excellent analytical, problem-solving, and communication skills. Teamwork and management Willingness to travel if required. Responsibilities and Duties Manage Cyber security and network security testing including operation of test equipment in accordance with Regulatory Standards and requirements. Provide technical Knowledge and use expertise for security testing lab and hands on experience in planning and excellent time management. Responsible for planning, directing, and organizing operational resource to accomplish department goals and objectives. Full ownership of strategy, test planning, resource planning and timely delivery of project. collaborate with cross-Functional teams. development, writing, review, and validation of test methods, laboratory SOPs, and other department-level operating and quality documents. Stay up to date with emerging threats, vulnerabilities, testing tools, guidelines. Recommend best practices and train the team of testing engineers. Conduct multiple projects within tight deadlines. Testing report preparation and review. Provide technical guidance and training to other team members as needed. Participate in incident response activities as needed. Salary and Benefits Monthly Salary: As per the competency Benefits Health Insurance Transport facility (Nearest Metro station) 5 days/week Interested candidate can share updated CV to "nikita.singh@nemko.com" or apply on naukri.com

The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and youll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Knowledge & Skills Required: 8 to 10 years of experience in Networking Hands-on experience in Data Center, WAN and LAN/Wi-Fi Design and build Hands-on experience in any Public Cloud Infrastructure (AWS, Azure, GCP, IBM) Hands-on experience in Network Virtualization Platforms like Cisco ACI and NSX-T Experience in creating LLD for network solutions for Cloud Networking, Data Center Networking. In depth knowledge in Load balancing techniques of F5 Competency in Security including Firewalling, VPN, Micro segmentation, IPS/IDS Hands on experience one of firewall Palo Alto, Fortigate, Juniper or Checkpoint Comprehensive knowledge on IP routing protocols including BGP, OSPF Experience with Network Automation and Scripting Language like terraform, Ansible and Python Self-motivated and Pro-active in troubleshooting and identifying the issues Network Monitoring skills Thousand eyes, Solar Winds, Splunk Relevant Degree or Experience Desired Certification Networking Certification CCIE, CCNP or equivalent Firewall Certification Palo Alto, Fortigate or Juniper Load Balancer certification F5 Associate Level Cloud certification AWS/ Azure/GCP

The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further Kyndryl is seeking a Network Support Engineer who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Engineer, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. Youll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! You will be responsible to collaborate and communicate effectively with cross-functional teams, including technical and non-technical stakeholders, to ensure timely resolution of network-related issues. You will maintain network security through the implementation of various security protocols, including firewalls, intrusion detection systems, and access control lists and major incident handling. Responsible to monitor network performance and analyze network traffic, utilizing network monitoring tools to proactively identify and resolve potential issues. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 8+ years of working experience in Networking. Proven knowledge and experience in Network security, WAN, trouble-shooting, switching, routing Firewall on Cisco, Juniper and Fortigate devices. Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices. Experience in design and implement complex network solutions that meet the business requirements of our clients. Install, configure, and maintain network equipment, including switches, routers, firewalls, NSX, WIFI, and virtual private networks (VPNs). Troubleshoot and resolve network-related issues, both proactively and reactively. Participate in an on-call rotation for critical network incidents and issues outside of business hours. Create and maintain technical documentation for all network-related processes, architectures, and solutions. Preferred Skills and Experience Experience on Physical and Logical firewall devices. CCNP certification or equivalent knowledge. Bachelor's Degree.

The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customers networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers including new wireless and 5G technologies not yet adopted by most companies. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Any associate level active certification from OEM (cisco, fortigate, checkpoint) will be preferred. Hands on experience of FortiGate/Checkpoint/paloalto/cisco Nexus/Cisco ACI Experience on firewalls and Network Experience on Dynamic Routing protocol: (BGP, EIGRP, OSPF) Experience on Load Balancers (F5, Citrix) products will be preferred. Work from client location in Airoli, Navi Mumbai. 24*7 shift operations Plan and Implementing change request w.r.t network and security technology. Install and troubleshoot network/firewall device. 2-4 years of experience Implement and troubleshoot network and security protocols. Understanding of ITIL concepts. Experience in ticket handling through service now. Able to perform Network monitoring Able to perform ISP coordination and Escalations. Able to perform OEM coordination and Escalation. Preferred Technical and Professional Expertise CCNP Certification

AHEAD is currently seeking a System Engineer to join the Cloud Services team. The successful candidate should have a several years in a system engineering role, with hands on experience working with various datacenter and enterprise level technologies and applications. Must be flexible in technology exposure and willing to stretch beyond what they currently know.The ideal candidate will need to possess exceptional team player skills, while also being self-motivated and driven to consistently deliver outstanding customer support. Additionally, the selected candidate will have demonstrated experience with troubleshooting production problems as well as implementing, upgrading and maintaining enterprise level systems and services. Responsibilities: Act as technical interface to CDI Clients to facilitate effective delivery of Datacenter and Cloud related services: Datacenter & Collocation Management Infrastructure-as-a-Service Backup-as-a-Service Disaster Recovery-as-a-Service Design, implement, troubleshoot, analyze, and maintain internal and external customer environments. Create, request, and present technical specifications and requirements. Perform hardware and software installations, upgrades and maintenance. Participate in after-hours maintenance and on-call rotation. Identify, research, and resolve technical problems. Support Level 2 and Level 3 Engineers for problems identified with systems and network, and act as an escalation point for Managed Services support technicians. Standard system administration duties including equipment installation, System/Application install and patch management, log analysis, etc. Interface with third party vendors as liaison between client and vendor. Utilize superior customer service skills to provide first level interface for CDI clients. Plan and implement system automation to improve service efficiency and consistency. Create thorough documentation records of design specifications and instructional manuals as necessary to enable Managed Services personnel to be effective in understanding and managing client delivered services. Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures. Engages in continuous learning to stay abreast on new and emerging technologies. Qualifications: 10-14 years of prior IT experience; prior experience working for a service provider a plus Prior customer service experience Working experience with one or more infrastructure monitoring, alerting, and ticketing platforms Working experience managing & implementing virtualization technologies - vSphere, Hyper-V, Prism Working experience managing & implementing network virtualization technologies NSX-T preferred. Experience working with dynamic Routing protocols such as BGP/OSPF/ISIS/EIGRP Working knowledge of service provider networking including various MPLS technologies such as SR/LDP/RSVP-TE Experience with various firewalls including Cisco ASA/FTD, Palo Alto Networks, and FortiGate Knowledge of Provider edge networking configurations and requirements a plus Experience working in a service provider NOC supporting multiple customers Working experience of basic Linux administration such as managing file permissions, adding users, or setting up basic services Team player with excellent communication skills and the ability to manage assignments independently Nurturing personality and the desire to help in the development and mentoring of level 1 technicians Ability to achieve successful outcomes in handling difficult situations and to work with various customers and management levels Analytical and troubleshooting skills Ability to work in a fast-paced environment Shows initiative and acts independently to resolve problems Ability to manage multiple priorities and follow through on projects to completion Works effectively both as a team member and independently Effectively utilizes tools to resolve issues and escalates appropriately Proficient in documentation creation leveraging Microsoft Visio & Office. Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance Excellent written, communication, and problem-solving skills are a must Experience with VMware vCloud Director a plus Experience with Zerto Virtual Replication a plus Experience with Public Clouds (AWS/Azure) a plus Experience with Automation/Orchestration/scripting (ansible/python/PowerShell) a plus CCNP Service Provider VMware vSphere Certifications a plus Azure/Amazon Certifications a plus

Monitoring and analysis of organisation data which is sent over different DLP channels, and identify areas where sensitive data is getting leaked or real events. Analysis on false positive DLP incidents, and way to reduce such incidents. Required Candidate profile Experience and Knowledge of Data classification Experience and knowledge of DLP architecture System Knowledge: Forcepoint email and endpoint DLP system will be an added advantage

Team Purpose The Managed Network & Security Team is responsible for the management of the Network and security devices in Getronics data centers, connectivity towards customers and cloud providers and on-premises network & security implementations at our Customers. You should possess excellent communication and teamwork skills and have confidence working on your own initiative. You will be required to work during European business hours from Monday-Friday, Weekly On-call would be on a rotational basis. Role Purpose We are looking for an experienced professional who is autonomous, experienced, self-driven Network fanatics. The role is to proactively and reactively manage the Network and Security devices, act on alarms from our network management systems, and act on incidents reported by our customers. Troubleshoot & analyze incidents and changes and make suggestions to fix and implement the solution. Test and deploy software upgrades or security patches. Work as a full member of our international team that consists of 50 Engineers globally. As a Technical Consultant, you will be heavily engaged to personalize their customers experience and ensure a successful Palo Alto Networks product experience. In this role, you will develop a working partnership to mitigate risks and troubleshoot to resolve technical issues for our esteemed customers. You will engage both proactively and reactively with the customer to address any Palo Alto Networks technology technical needs. You will also provide escalation management for any technical issues encountered with the customers enterprise deployment, resulting in faster time to value. Relevant Experience 8 + years Responsibilities This role requires strong fault isolation and root cause analysis skills todiagnose and solve complex technical issues and provide timelysolutions to customers in a professional manner. Regularly updatingcustomer cases to record the progress of calls in the call-tracking systemand documenting technical solutions and product information inaccount-specific repositories. Work to reproduce customer issues and work with vendors to resolve technical issues and thus does not limit to the above with more involvement like Manages the design, implementation, and ongoing management ofmainly. Provide reactive/proactive Designated Technical Support to top-tiercustomers. Provide configuration review, troubleshooting, and best practices tonamed customers. Manage support cases to ensure issues are recorded, tracked, resolved,and follow-ups are done in a timely manner and reported via the Service Deskand Customer. Provide fault isolation and root cause analysis for technical issues. Publish Technical Support Bulletins and other technical documentationin the Knowledge Base. Gather and retain customer-specific documentation in a secure locationfor ease of troubleshooting. Review of technical documentation, troubleshooting guides, etc, andimprovement Plans Act on Incidents reported by our network management tools. Act on Incidents reported by the customer (via our service desk) Proactively test & upgrade software on various devices Analyse capacity management reports & propose improvements. Prepare and execute Change requests. Remotely Configure new devices Interact with multiple teams (Helpdesk, Customer, Service deliveryManagers) Communicate & raise incidents to the party (vendors/telecomproviders) Propose improvement plans (technical & human activity) Proactively seek guidance from peers and seniors where required. Team presentations on your activities Propose improvements for our network management tools /Configuration. Analyse reporting before used by Service Delivery Manager This role involves client interaction. The scope of products/vendors covers FortiGate, Cisco ASA, Cisco FTD, Palo Alto ( Firewall, Panaroma ) Cisco (Routing, Switching), Wireless, Cisco ACI Meraki (Wireless ,SDWAN ) Primarily : Cisco (Routing/Switching), FortiGate Firewalls Secondary : One of the following firewalls Palo Alto, Cisco ASA, Cisco Firepower,Cisco ACI Core Skills Minimum 8 years relevant experience (see list of vendors) Hands-on experience working in an ITIL-structured organizationdealing with Incident / Change / Problem management. Hands-on experience in handling major IT infrastructure vendorproducts such as Cisco and Palo Alto. Expert in implementing and supporting Advanced routing protocols,Switching. Experience with Wireshark or other protocol analyzers. Configuring network & security devices with end-to-end security inmind. Configuring end-to-end Quality of Service Troubleshoot using traffic analyzers, NetFlow collector, capacitymanagement tools. Incident Report Document writing. Documentation (MS Word) & drawing ( MS Visio ) updates Participating in Team and customer meetings. Effective English speaking & writing skills. Soft Skills ? Driven and Customer-focused.? Ability to work well under pressure.? Proactive Attitude? Problem Solving? Excellent Communication Verbal & Written? Independent and resourceful with minimal supervision? Team player? Take initiative Certification/Training Masters/Graduate degree holder Fortinet NSE5 and above (Desired), PCNSE, PCNSA, CCIE, CCNPSecurity CCIE, CCNP routing switching (Desired)

This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication & trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies.

About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups trouble-shoot the deviation identified. Sharing details for MIR CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies.

Dear Candidate, We are looking for a skilled Network Security Engineer to design, implement, and manage network security solutions to protect systems, data, and infrastructure. If you have expertise in firewalls, IDS/IPS, VPNs, and secure network architectures, we'd love to hear from you! Key Responsibilities: Design and implement secure network architectures to safeguard enterprise systems. Configure and manage firewalls, IDS/IPS, and VPNs to protect against cyber threats. Perform regular vulnerability assessments and network penetration testing. Monitor and analyze network traffic to detect and mitigate security threats. Implement security policies and best practices for network infrastructure. Ensure compliance with industry security frameworks and regulations. Collaborate with IT teams to integrate security into network operations. Investigate and respond to network security incidents and breaches. Required Skills & Qualifications: Strong knowledge of network security protocols (TCP/IP, DNS, HTTP/S, FTP). Hands-on experience with firewalls (Palo Alto, Cisco ASA, Fortinet), IDS/IPS, and VPNs. Proficiency with SIEM tools for log analysis and threat detection. Knowledge of network segmentation, NAC (Network Access Control), and zero-trust architecture. Experience with packet capture and analysis tools (Wireshark, tcpdump). Understanding of compliance standards such as ISO 27001, NIST, SOC 2. Strong scripting skills (Python, Bash, PowerShell) for network security automation. Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions. Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Summary : Lead Network Security and Management, shall be responsible for ensuring the day-to-day operations and maintenance of the organization's security Posture. Strengthen security posture and ensure the control effectiveness of security systems within an organization. Collaborate with diverse teams to ensure the seamless functioning of the Solutions, optimization of the security infrastructure and controls. Responsibilities : 1. Ensure the day-to-day operations and maintenance of the organization's Network security infrastructure and controls to protect systems, networks, and data. 2. Configuration, Monitoring & Troubleshooting of NGFW,DFW, Microsegmentation, IPS, VPN, DDOS Protection Solutions,GSLB, Microsegmentation, DNS Security, Firewall Analyser, Review and implement Secure Configuration etc. 3. Responsible for BAU Changes, Firmware upgrade, closing of Audit points/Vulnerabilities, Creation of Security Policies, Fine tuning of exiting Policies, Configuration Backups, Event Log Monitoring, Signature finetuning etc. 4. Ensure High uptime and provide resolution of issues escalated from L1 and L2. Handling Shift Operations across 24x7. Collaborate and communicate with internal and external stakeholders. 5. Prepare HLD & LLD, generate configuration template etc for changes. 6. Ensure coverage and effectiveness of Security Solution, Report and Review incidents. 7. Ensure optimum security, availability, performance, and capacity of security solutions under management 8. Ensure & maintain up-to-date documentation - SOPs, Architecture digrams etc. to remove dependency on people 9. Manage configuration changes and deployments according to established change management processes, ensuring minimal disruption and adherence to best practices. 10. Ensure hardening, latest stable version and security patches of security devices and solutions 11. Track EOL/EOS and ensre that there no technology obsolescence. 12. Ensure resolution of incidents and outages, coordinating with internal teams and external vendors to restore service within agreed-upon SLAs. 13. Manage escalations and run the smooth operations of security solutions. 14. Ensure relevant processes are followed for change, incident & daily operations 15. Identify & analyse pain areas in existing security operations & implement improvements 16. Manage operational issues which require design/technical inputs. 17. Ensure compliance with regulatory requirements, security policies, and security frameworks such as ISO 27001, NIST, or CIS 18. Publish the relevant dashboards and status updates. 19. Escalate deviations and violations in a timely manner. 20. Remain current with organizations security policies, latest security advisories/threats. Education: B.E/ B.Tech, MCA (Computer/IT)/B.Sc (Computer/IT) or degree in relevant field. Experience: Candidate should have 8+ years of experience preferably in Banking and Technology organization Knowledge: 1. Sound experience in managing Network security technologies and operations in a large and complex environment. 2. Should have sound understanding & hands on experience of Network and Security solution such as NGFW,DFW, Microsegmentation, IPS, VPN, DDOS Protection Solutions,GSLB, Microsegmentation, DNS Security, Firewall Analyser, Proxy servers,WAF, SSLO, API Gateway etc. 3. Should have knowledge on Cyber Security incident response techniques and technologies. 4. Should have knowledge & understanding of Cloud Technologies, IT infrastructure & networking technologies, operations and security principles. 5. Should have sound understanding about Cyber Secuirty, Mitigation and Response. 6. Strong understanding of Regulatory security guildelines & master directions and security frameworks such as ISO 27001, NIST, or CIS. 7. Should be well versed with ITIL and ITSM practices. Skills: 1. Exceptional analytical, conceptual thinking, Troubleshooting and problem-solving skills. 2. Strong leadership, negotiation, and conflict resolution skills. 3. Detail-oriented with a focus on quality and accuracy in project/service deliverables 4. Should have strong written, verbal and presentation skills. 5. Ability to perform under pressure, influence stakeholders and work closely with them to determine acceptable solutions.

IT Support Engineer: Qualification: Bachelor degree in Information Technology, Computer Science, or a related field. 3 years and above Proven experience in IT operations, infrastructure management, or a similar role. Strong knowledge of IT systems, networking, and security practices. Experience with IT service management (ITSM) tools and methodologies. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to manage multiple tasks simultaneously. Preferred Skills: Operating Systems: Should have in-depth knowledge of different operating systems, such as Windows, MAC, Ubuntu, SUSE Linux and windows server operating systems. Hardware: Well versed with Desktops/Laptops/Server/Andorid or Iphones or any IT Hardware that connects to a network. Familiarity with virtualization technologies (e.g., Virtual box, Hyper-V). Knowledge of scripting and automation tools (e.g., PowerShell, Python). Email Platforms: Office 365 administration including Intune, Security, MDM, Outlook(Mobile/Desktop), Backups etc. and Google Workspace. Networks: In-depth knowledge on LAN, WAN, Intranet, VPN, Firewalls(Fortigate), Switches, Access points etc. Surveillance: CCTV Cameras (Configurations & Troubleshooting). Backups: Experience with Veeam Backups. Database Knowledge: SQL. Job Description: 1. IT Operations Management: Oversee and manage day-to-day IT operations, including servers, networks, and workstations. Ensure the reliability, performance, and availability of IT systems and services. Monitor system performance, troubleshoot issues, and implement corrective actions. Manage IT incidents and service requests, ensuring timely resolution and minimal disruption. 2. Infrastructure Management: Maintain and optimize IT infrastructure, including hardware, software, and network components. Coordinate with vendors and service providers for equipment procurement, installation, and maintenance. Perform regular system updates, backups, and disaster recovery planning. 3. IT Support and Help Desk: Provide technical support and guidance to end-users. Manage the help desk system, ensuring efficient ticket management and resolution. Develop and maintain documentation for IT procedures, troubleshooting guides, and user manuals. Prepare knowledge base articles and build a knowledge repository for IT related processes & issues within the organization. 4. Project Management: Lead and manage IT projects, including system upgrades, installations, and migrations. Collaborate with other departments to understand their technology needs and provide solutions. Track project progress, manage resources, and ensure projects are completed on time and within budget. 5. Security and Compliance: Enforce IT security policies and procedures to protect organizational data and systems. Ensure compliance with relevant regulations and standards. Conduct regular security audits and vulnerability assessments. 6. Continuous Improvement: Identify opportunities for improving IT operations and services. Evaluate and recommend new technologies and tools to enhance IT performance. Provide training and support to staff on new technologies and best practices. Work Conditions: IT support engineers work in regular hours, but you might sometimes have to be on call at evenings and weekends to deal with emergency breakdowns. You might sometimes have to work at weekends when businesses are closed, to install/Troubleshoot/Test new or existing computer systems/Networks/Backups etc. You may have to travel to different sites/company factories to carry out work if it can't be completed remotely. You would deal with staff by phone, email and face-to-face. You would have to meet targets for response times to calls and completing the request/IT tickets. Required Skill Set: Office O365 Administration, Networking, IT Infrastructure, Windows Server 2019, 2022, NGFW Firewall, CCTV Configuration, LAN, WAN. Network Printers Configurations, Knowledge about Routers, Switches, Access Points, IP Phones