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7.0 - 12.0 years

18 - 33 Lacs

Hyderabad, Pune

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Role & responsibilities Job Title: - SPGI Zscaler Internet Access, ZPA & ZDX (Zscaler Web Security) Level 3 Engineer Job location:- Pune, HYD only Year of Experience :- 5 to 8 years Job Summary: We are seeking a skilled Level 3 Engineer with expertise in Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) to join our team. The ideal candidate will be responsible for the design, implementation, and maintenance of Zscaler solutions, ensuring the security, performance, and reliability of our network infrastructure. Responsibilities: Design, implement, and maintain Zscaler Internet Access (ZIA) for secure internet and web access. Handson experience in configuring SIPA Configure and manage Zscaler Private Access (ZPA) for secure remote access to internal applications. Monitor and troubleshoot Zscaler Digital Experience (ZDX) for network and application performance insights. Collaborate with cross-functional teams to integrate Zscaler solutions into the existing network infrastructure. Provide technical support and guidance to Level 1 and Level 2 engineers for Zscaler-related issues. Perform regular security assessments and audits of Zscaler configurations to ensure compliance and best practices. Stay updated with the latest Zscaler features, updates, and security threats to proactively address potential issues. Document configurations, processes, and procedures related to Zscaler solutions. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Zscaler certifications such as Zscaler Certified Engineer (ZCE) or Zscaler Certified Admin (ZCA) are preferred. Proven experience in designing, implementing, and supporting Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Strong understanding of network security principles and best practices. Proficiency in troubleshooting network and security issues related to Zscaler solutions. Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to prioritize and manage multiple tasks in a fast-paced environment. We are looking for a dedicated professional with a passion for network security and a strong technical background in Zscaler solutions. If you meet the requirements and are ready to take on the challenge of ensuring a secure and reliable network infrastructure, we encourage you to apply for this exciting opportunity.

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4.0 - 8.0 years

4 - 9 Lacs

Bengaluru

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experience with Aruba Switching and Aruba Wireless technologies configuring and managing FortiGate Firewalls for security and access controls OSPF and BGP( IGP/EGP) ITIL processes CCNP and CCNA are highly preferred. security policy implementations

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7.0 - 12.0 years

30 - 35 Lacs

Noida, Hyderabad, Chennai

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HCLTech is hiring Fortinet specialists for various roles, including Fortinet Firewall Engineers and Group Operation Managers, often requiring experience in implementing and managing Fortinet firewalls, FortiManager, FortiAnalyzer, and related technologies. These roles typically involve configuring Fortinet firewalls, implementing policies, managing VPNs, and troubleshooting network issues . Skills and Responsibilities: Fortinet Firewall Expertise: Extensive experience with Fortinet firewalls, including implementation, configuration, maintenance, and troubleshooting. Network Technologies: Strong understanding of routing, switching, VPN technologies, and network security concepts. FortiManager & FortiAnalyzer: Hands-on experience with FortiManager for centralized management and FortiAnalyzer for security analytics. Policy Management: Ability to configure and manage Fortinet firewall policies, templates, and VPN configurations. Troubleshooting: Strong diagnostic and troubleshooting skills for resolving network and security issues. Documentation: Proficiency in documenting network configurations and procedures. SD-WAN: Experience with Fortinet SD-WAN implementation and integration is often desired.

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3.0 - 8.0 years

12 - 14 Lacs

Kolkata, Mumbai, New Delhi

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Corning Technologies is looking for Network Security Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

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4.0 - 8.0 years

7 - 10 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Job Description- Managing and prioritizing assigned tasks collaborating with team members when needed business projects, change controls, documentation, and vulnerability remediation, etc. Enhance and maintain network environments performing routine tasks e.g. Firewall policy changes• Upkeep of IPAM and network diagrams Network monitoring and resiliency• Software/Firmware Updates Contribute to documentation by writing and updating existing documents and diagrams. Provide network architecture recommendations and best practices. Supporting escalated tickets from Service Desk Team Research &advise onnew technologiesand practices. Support Fortigate systems, Manage ACL, centralized logging for firewalls Support for Configuration based, version based, policy based issues Configure new, updating firmware, policy changes Infra team manages all issues related to this through proactive monitoring and use it Log in to the switch and managing it (E.g. Configure new, updating firmware, policy changes) Networking, including vnets, private networking, and private endpoints in Azure Ability to work with Hybrid-networking scenarios with on-prem to Azure connectivity, VPN Gateways Qualifications 3+ yearsof hands-on experience with Fortinet Product 3+ years of hands-on experience with Cisco/Juniper 3+ years of experience with Azure/AWS/Google Cloud Networking Bachelors Degree Skills required- Must have skills: - FortiGate Firewall - FortiAP Wireless - FortiAnalyzer - Network Monitoring - Troubleshooting skills (Internet, application issues) - Routing & Switching - IPSec VPN - FortiClient SSL VPN - FortiManager , FortiEMS - Sonicwall - Juniper - Technical SOP documentation Should be ok with below policies- •No Phone allowed on the floor •Should be ok for 24/5 rotational shifts, including night shift • Acceptance to Transport policy, Hiring / Non-Hiring Zone • Leaves will be as per Client contract • Should be ok to WFO Qualification- Graduate. If interested, please share your updated CV on kiran.meghani@wns.com Looking for early OR Immediate joiner only Regards,

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8.0 - 10.0 years

12 - 17 Lacs

Mumbai

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Role Purpose The purpose of this role is to design the organisations computer and network security infrastructure and protect its systems and sensitive information from cyber threats Do 1. Design and develop enterprise cyber security strategy and architecture a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses b. Identify risks associated with business processes, operations, information security programs and technology projects c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge d. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements e. Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations f. Demonstrate

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5.0 - 10.0 years

10 - 20 Lacs

Pune

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TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. We are Organizing a walk-in Drive at PuneLocation. Venue details Date: 14th JUNE 2025 Timing : 10:00 Am-2:00 PM Location: Tata Consultancy Services, Sahyadri Park, Zone 3 Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune 411057 JOB DESCRIPTION for Network Security Role Palo Alto L3 Engineer Required Technical Skill Set Palo Alto firewall , Palo Alto Networks Prisma Access Secure Access Service Edge (SASE) Desired Experience Range 5-10 Years Location of Requirement Hyderabad Desired Competencies (Technical/Behavioral Competency) Must-Have Excellent knowledge on Palo Alto firewall, content update, wild fire , URL filtering, NAT . Hands on experience on Panorama, log collector, management of template, policies. Hands on Experience on Prisma, Prisma Gateway, security policy, dns security , decryption ,file block and Tunnel Management Good Troubleshooting skill on Firewall issue, Global Protect, application slowness issue. Experience on Firewall VPN/rule/policy Management (Palo Alto), Panorama, Prisma . Excellent network security administration and troubleshooting skills. Design and implement advanced firewall configurations and policies. Perform operational activities to maintain to all types of Firewall systems including backup, health check, patching, configuration, BCP testing etc Good Understanding TCP/IP, SSL , TLS,Certificate management . Good Knowledge & Hands on experience on Cisco and Juniper Firewalls Familiarity with network-centric applications such as TACACS, RADIUS, and Syslog would be advantageous, as would experience of 802.1x network authentication. Ability to understand the design and provide suggestions for improvements. Excellent analytical and organizational skills and the ability to work with multiple geographically dispersed teams. Excellent listening skills & ability to communicate clearly and fluently in English . Flexibility to work in shifts for 24x7 support. Strong team player with a constructive perspective and commitment to the success of the business Ability to work on multiple concurrent tasks with conflicting priorities . Product knowledge: Firewalls Palo Alto ,Cisco ASA , Juniper Security -- IDS, IPS,proxy,prisma access VPN Site to Site,SSL VPN Job Description Network Prisma SDWAN L3 (Prisma SDWAN) Minimum 5-10 Years’ of experience Must Have Skills Experience deploying and configuring Prisma SD-WAN (Formerly Cloudgenix) technologies, preferably CloudGenix and PanOS environments. Branch Design Software Defined Networking (SDN) experience required. Application Delivery expertise L7 SLB / Global SLB / Traditional Link LB Application Performance Monitoring Expertise Response time metrics, Application identification. Packet capture analysis / fault isolation and remediation Network Security expertise (IPS/IDS, ZBFW, NGFW) VPN configuration (GRE/IPSEC) In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP) Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN) Global-scale network design Event Policy Management Services DNS and DHCP Services Operations and Troubleshooting Other Skills: Good communication and listening skills Interpersonal skills w.r.t team co-ordination Network Admin(JOB DESCRIPTION) Network Administration and Management of network solutions in enterprise data centers and remote offices across the globe Handson experience on routing Sound knowledge on switching technologies like ARP, MAC address table, VLANs, STP, EtherChannel, Switch stacking, HSRP/VRRP, Access-Lists (ACLs), NAT etc. Knowledge on routing protocols like OSPF, EIGRP, BGP configuration and troubleshooting routing related issues Hands-on experience on Cisco devices IOS upgrades, Network devices replacements Hands-on experience in enterprise LAN and WAN issues troubleshooting Hands-on experience on Cisco wireless controllers & Meraki Troubleshoot enterprise wireless network issues globally Must have experience in enterprise network operations Experience in network monitoring tools like Solarwinds,Nagios etc. Able to raise case with Cisco TAC and work with them for the resolution Able to raise tickets with ISPs and other third-party vendors for any issues Experience in NOC (Network Operations Center) incident Management, change management through ServiceNow portal Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

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4.0 - 7.0 years

6 - 10 Lacs

Mumbai

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Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

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2.0 - 5.0 years

3 - 7 Lacs

Bengaluru

Hybrid

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Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : Hybrid Working

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3.0 - 6.0 years

6 - 10 Lacs

Mumbai

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Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working

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1.0 - 4.0 years

2 - 5 Lacs

Hyderabad

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Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working

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2.0 - 6.0 years

4 - 8 Lacs

Pune

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Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably ServiceNow. Workplace type : On-site Working

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4.0 - 8.0 years

6 - 10 Lacs

Mumbai

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Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

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5.0 - 10.0 years

7 - 12 Lacs

Mumbai

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Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: SDWAN Global certification SDWAN L2 Experience -5yrs+ Certification Mandatory-SDWAN Location- Mumbai Design and Implementation: Design, implement, and manage SD-WAN solutions, including components such as vManage, vBond, and vSmart. Configuration and Deployment: Execute end-to-end deployment of SD-WAN policies, templates, and orchestrators. Monitoring and Maintenance: Proactively monitor network performance, identify issues, and perform routine maintenance to ensure optimal performance. Troubleshooting: Utilize command-line interface (CLI) tools and network analysers to troubleshoot and resolve complex network issues within the SD-WAN environment. Quality of Service (QoS): Apply QoS principles to ensure optimal performance and manage network traffic effectively. Client Support: Provide second-line support for incidents and requests, ensuring timely resolution without breaching service level agreements (SLAs) Collaboration: Work closely with clients and other engineering teams to resolve issues and improve network performance. These responsibilities ensure that the SD-WAN infrastructure is robust, efficient, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working

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2.0 - 6.0 years

3 - 7 Lacs

Chennai

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Your day at NTT DATA The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role may also contribute to support on project work as and when required. What you'll be doing Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the change record Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a clients service Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items Ensures all changes are carried out with proper change approvals Plans and executes approved maintenance activities Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute to support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level years of relevant managed services experience handling Security Infrastructure Moderate level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Moderate level experience working with vendors and/or 3rd parties Workplace type : On-site Working

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2.0 - 4.0 years

2 - 6 Lacs

Mumbai

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Job Description We are seeking a highly skilled Network Engineer to join our team at Algoquant Fintech Limited As a vital member of our IT infrastructure team, you will be responsible for designing, implementing, and maintaining the network security infrastructure critical to our high-frequency trading operations Responsibilities Network Architecture Design: Design and implement secure, scalable, and high-performance network architectures to support high-frequency trading activities Collaborate with stakeholders to understand business requirements and translate them into technical solutions Ensure network designs meet industry best practices and compliance standards Firewall Management Configure, deploy, and maintain firewall policies and rulesets to protect the network perimeter from unauthorized access and cyber threats Monitor firewall logs and alerts for suspicious activities and security incidents Conduct regular firewall audits and implement necessary changes to enhance security posture Switch Configuration Configure and manage layer 2 and layer 3 switches to optimise network performance and reliability Implement VLANs, trunking, and spanning tree protocols to segment and secure network traffic Troubleshoot switch-related issues and collaborate with vendors for resolution Routing Protocols Configure and manage dynamic routing protocols such as OSPF, BGP, and EIGRP to ensure efficient routing of traffic across the network Optimise routing tables and route summation to minimise network overhead and latency Monitor routing protocol status and performance metrics for proactive network maintenance Fortigate Firewall Appliances Deploy and configure Fortigate firewall appliances to provide advanced threat protection and intrusion prevention Manage FortiGate features such as VPN, NAT, IPS, and SSL inspection to secure network communications Stay updated with Fortinet's latest technologies and security advisories to mitigate emerging threats Network Monitoring And Performance Optimisation Implement network monitoring tools to monitor network traffic, bandwidth utilisation, and performance metrics Identify performance bottlenecks and implement optimisations to ensure low-latency trading operations Collaborate with other IT teams to troubleshoot and resolve network-related issues impacting trading activities Qualifications Bachelor's degree in Computer Science, Information Technology, or related field 2+ years of experience in network security engineering roles, preferably in the financial industry or HFT firms In-depth knowledge of network protocols, security principles, and best practices Hands-on experience with firewall management, switch configuration, and routing protocols Proficiency in Fortigate firewall appliances and security features Strong analytical and problem-solving skills with the ability to troubleshoot complex network issues Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Show more Show less

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5.0 - 10.0 years

9 - 15 Lacs

Hyderabad

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Greetings !! We are looking for someone who has hands on experience in FortiGate / Fortinet firewall along with the switches and routers. Roles & Responsibilities: A strong proficiency in network security encompassing the management of diverse firewall solutions from multiple vendors, expertise in routing and switching, and a deep understanding of wireless technologies. In-depth knowledge of Security Policy Optimization, Threat Prevention and Intrusion Detection, IPSEC, RAVPN, Cluster Management, Identity Awareness, Multi-Vendor Integration. Hands-on experience of Routing & Switching on vendor devices like Cisco, ruckus and HPE. Hands-on experience of Checkpoint, Palo Alto, Fortigate, Forti Manager, Firepower content filtering, Sophos, ASA firewalls & Websense. Hands-on experience in Manage engine, PRTG, Forti Analyzer, Zabbix and Nagios monitoring tools. Familiarity with network analysis tools such as Wireshark and Syslog. Interested can share their updated resume to gayathri.ramaraj@locuz.com along with the below mentioned details. Current CTC: Expected CTC: Notice Period:

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3.0 - 5.0 years

7 - 12 Lacs

Pune

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Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Working both individually and on a team to deliver work on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and LogInsight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots)

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5.0 - 7.0 years

3 - 7 Lacs

Mumbai

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Network Services Specialist are the gatekeepers to the many systems that run our company and our clients. As a Senior Network Services Specialist with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource data. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role Responsibilities: Technical Skills: Candidate should have strong knowledge and hands-on experience on below products and technologies. Routing – Products – Cisco Routers, Models – ISR 44xx Series, ASR xx Series, Catalyst xx Series. Technologies - WAN Technology, BGP configuration, Path Selection, FHRP.. Switching – Products – Cisco, HP, Arista, Dell Models – Nexus 9K, 5K, Catalyst C9200, C3850X, Wireless – Product – Cisco - Model – Controller – 9800, 5508, AP- 1800,2800,1700, 91XX Cisco ISE – Product – Cisco Load Balancer – Product – F5 and Citrix. SD WAN – Product – Cisco, FortiGate, Network Monitoring & Ticketing Tool – Product – Solar-wind, Ops Manager, BMC Remedy. BMC Helix Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302)) Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302)) Required education Associate's Degree/College Diploma Preferred education Associate's Degree/College Diploma Required technical and professional expertise L2 Network Engineer with 5 - 7 yrs. Good To Have excellent hands ON on the products mentioned above. . Should have supported Network deployments. Should have Min 3 years of experience in CORE Network operational Technical support. Analyses, troubleshoots, tracks, and repairs complex enterprise data communication network problems. Oversees the process used to document network engineering. Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, training, and resources. Collaborate with all teams to ensure alignment between all deployment-related activities. Liaising with the customer technical representatives. Provide recommendations to client on deployment of new features. Ability to create HLD/LLD, SOPs Implement the changes as applicable, test the changes and handover to customer. Troubleshoot issues with Network Deployment. Troubleshooting critical incidents and problem tickets. Identify potential failures and recommend solution. CCNP ENCORE Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers, and Citrix Load balancers. Maintain design of LAN/WAN including protocols and routing. Identify potential failures and recommend solution. Update knowledge base with known errors. Excellent Written and Verbal Communication. Flexible to work in 24x7 Shifts Preferred technical and professional experience NA

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3.0 - 5.0 years

10 - 15 Lacs

Bengaluru

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Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Working both individually and on a team to deliver work on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and Log Insight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots

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3.0 - 8.0 years

4 - 9 Lacs

Bengaluru

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EUC Corporate Hardware Coordinator & Customer Support Specialist Seeking a motivated professional to manage global hardware activities returns shipments replacements and provide customer support, focusing on system and application access permissions Required Candidate profile Our requirement is into Hardware network design , implementation, installation firewall and palo alto experience we need.

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0.0 - 2.0 years

4 - 8 Lacs

Bengaluru

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Monitoring and Incident Triage: Monitor endpoint security alerts and events generated by Crowdstrike and Trendmicro. Perform initial triage and analysis of security alerts to identify potential threats and incidents. Escalate critical incidents to Level 2 or appropriate teams for further investigation and resolution. Troubleshooting and Support: Provide first-line support for endpoint security-related inquiries and issues reported by end-users or other teams. Assist in troubleshooting endpoint security tool-related problems, including software configuration issues, policy enforcement, and detection rule tuning. Document and track support tickets/incidents in the ticketing system, ensuring timely resolution and effective communication with stakeholders. Endpoint Protection Management: Assist in the deployment, installation, and configuration of Crowdstrike and TrendMicro endpoint security solutions across the organization. Ensure endpoint security agents are properly installed, updated, and functioning correctly on all managed devices. Conduct regular health checks and maintenance tasks to ensure the integrity and effectiveness of endpoint security controls. User Education and Awareness: Collaborate with the cybersecurity awareness team to develop educational materials and resources related to endpoint security best practices. Documentation and Knowledge Sharing: Maintain up-to-date documentation of endpoint security configurations, procedures, and troubleshooting guidelines. Contribute to the knowledge base by documenting common issues, resolutions, and best practices for future reference.

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3.0 - 8.0 years

5 - 9 Lacs

Pune

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Fortinet-Fortigate Firewalls, Data Network Security - Firewalls, VPN, Microsoft Email Security, Zscaler Proxy, Load Balancing. Security exposure, PA, Fortinet, WAF, Email Security, Proxy. All L2 level. 3 years of Exp in Infosec Domain. Should be able to handle Domestic and Global customers both. Key Skills: Firewalls Web Application Firewall Application Delivery Controller (Load Balancer) Virtual Private Network (VPN) Email Security Appliance Proxy Web filtering Important Note: CEH certification is Mandatory

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3.0 - 7.0 years

5 - 9 Lacs

Mumbai

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Description Position at DNEG Key Responsibilities: Willing to work in 24*7*365 rotational shift. Provide Level-2/3 support and troubleshooting to resolve issues Install & configure various network devices and services (e.g., Wifi routers, switches, firewalls, VPN). He should be able to Perform system upgrades including service packs, patches, hotfixes on devices like Juniper/cisco Nexus/FortiGate firewall. Performance monitoring & bandwidth utilization of all devices present in current infra. Must have: Hands-on experience in Switching & Routing. Hands-on experience with Firewalls (experience on FortiGate firewall will be considered as an advantage). Nice to have: CCNA & CCNP certification would be considered as an advantage. Strong understanding of the ticket process & change mgmt. Experience in coordinating with vendors and ISP for problem resolution. Deep understanding of networking protocols (e.g. IPSEC, HSRP, BGP, OSPF) About Us We are DNEG, one of the world s leading visual effects and animation companies for the creation of award-winning feature film,television, and multiplatform content. We employ more than 9,000 peoplewith worldwide offices and studios across North America (Los Angeles,Montr al, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali,Chennai, Mumbai) and Australia (Sydney). At DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. We look forward to meeting you!

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