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Associate - IT Eurofins It Solutions India

2.0 - 5.0 years

3 - 5 Lacs

bengaluru, karnataka, india

On-site

Responsibilities: Perform 24x7 infrastructure monitoring for servers, applications, network devices, and cloud services. Respond to alerts, incidents, and events, ensuring timely resolution of L1-level issues . Collaborate with Server, Network, Database, and Application Support teams during incident resolution. Act as a backup Major Incident Engineer during critical incidents or outages. Monitor Azure environments , FortiGate devices , and business-critical applications . Escalate issues appropriately and follow up on resolution and root cause analysis. Utilize monitoring tools for SQL and other databases , IIS, ASP.NET, etc. Maintain clear and accurate records in the ticketing system for in...

Posted 1 month ago

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