Software Engineering Manager (Data) Best Buy India

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Lead Engineer at Best Buy India, you will play a pivotal role in shaping and delivering complex solutions for a product capability. Your responsibilities will include: - Leading a team responsible for a product capability - Participating in the creation and presentation of technical designs - Participating in production support activities with your team - Conducting code and architecture reviews to ensure the quality and integrity of the Software Development Life Cycle (SDLC) - Identifying opportunities for process improvement and recommending tools and practices - Managing individual performance through coaching, mentoring, and development plans - Partnering with the product owner to d...

Posted 3 weeks ago

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Customer Experience Analyst I World Courier

5.0 - 8.0 years

3 - 12 Lacs

pune, maharashtra, india

On-site

Data Analysis & Reporting: Collect, analyze, and interpret customer data from various sources such as surveys, feedback forms, CRM systems, and call centers. Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) related to customer experience. Identify trends, patterns, and areas for improvement based on data insights. Customer Insights: Conduct root cause analysis to understand customer pain points and areas of dissatisfaction. Partner with stakeholders to prioritize and address issues affecting the customer journey. Present actionable insights and recommendations to leadership to improve customer satisfaction. Survey Management: Design and manage customer...

Posted 3 weeks ago

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Assistant Manager - Survey Programming - Confirmit - 3+Years - Mumbai Crescendo Global Leadership Hiring India

5.0 - 10.0 years

7 - 10 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

We are hiring an experienced Assistant Manager - RNA to lead survey programming initiatives using Forsta Plus SaaS (Confirmit) and jQuery . If you're detail-oriented, tech-savvy, and client-focused, this is your opportunity to work with a global BPM leader. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - Programming and managing online surveys using Forsta Plus SaaS (Confirmit) and jQuery Conducting quality checks including link validations and bug fixes Independently managing client projects ...

Posted 4 months ago

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Assistant Manager-SurveyProgramming- Confirmit- BPO - 4+Years - Mumbai Crescendo Global Leadership Hiring India

5 - 10 years

7 - 10 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

Posted 5 months ago

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AM - RNA (Survey Programming) - ConfirmIt - BPO - 4+Years - Mumbai Crescendo Global Leadership Hiring India

5 - 10 years

7 - 10 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

Posted 5 months ago

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