Operations Executive - Reconciliation & Settlement (Forex Card Program Affable Management Services

3.0 - 5.0 years

1 - 3 Lacs

Kochi

Work from Office

The ideal candidate will be responsible for ensuring end-to-end transaction validation across Visa/Mastercard networks, switch systems, and internal Customer balance ledgers. Required Candidate profile The role includes handling Reconciliation, Settlement with Bank based on Network reports, customer refunds, chargebacks,dispute resolution,exception management,revenue tracking, and regular reporting.

Posted 1 day ago

Apply

Branch Manager Forex Operations Book My Forex

5.0 - 7.0 years

5 - 6 Lacs

Noida

Work from Office

Job Title: Branch Manager Forex Operations Location: Noida, Uttar Pradesh Experience Required: 6–7 Years Industry: Foreign Exchange / Financial Services / Travel Finance Employment Type: Full-Time Position Overview: We are looking for an experienced and result-driven Branch Manager to lead and manage the operations of our Forex branch in Noida . The ideal candidate should have in-depth knowledge of foreign exchange processes, RBI/FEMA compliance, and operational excellence. This role involves overseeing day-to-day branch activities, team management, customer service, and achieving business targets related to forex products and services. Key Responsibilities: 1. Branch Operations Management Manage and supervise all branch operations including foreign currency transactions, cash flow, and inventory control. Ensure compliance with all regulatory guidelines (RBI, FEMA, AML/KYC) and internal policies. Maintain accurate records of transactions, stock, and documentation for audit and reporting. Monitor the handling of foreign currency notes, forex cards, remittances, and related services. 2. Team Leadership Lead, motivate, and develop a team of operations staff, tellers, and front-desk executives. Assign roles and responsibilities, conduct performance reviews, and ensure productivity. Provide training on forex products, compliance requirements, and customer service. 3. Customer Service & Relationship Management Ensure high standards of customer service across all touchpoints. Handle escalations and provide customized forex solutions to high-value clients. Build and maintain strong relationships with retail and corporate clients. 4. Business & Sales Support Collaborate with sales teams to support local business development efforts. Promote cross-selling of forex services such as foreign currency exchange, prepaid travel cards, and international money transfers. Ensure revenue and operational KPIs are met consistently. 5. Compliance & Audit Ensure all transactions and branch operations are conducted in full compliance with RBI/FEMA regulations . Coordinate with internal and external auditors during audits and inspections. Implement corrective actions based on audit findings. 6. Reporting & MIS Prepare and submit daily, weekly, and monthly operational reports to senior management. Track and analyze operational performance metrics and branch profitability. Required Skills & Qualifications: Bachelor’s degree in Finance, Commerce, or related field. MBA or equivalent preferred. 6–7 years of experience in Forex operations , with at least 2–3 years in a team lead or managerial role. Deep knowledge of forex products (currency exchange, prepaid cards, remittances) and regulatory compliance (RBI, FEMA, AML/KYC). Strong leadership, organizational, and communication skills. Proficiency in MS Office and branch-level forex software/tools. Attention to detail with strong problem-solving abilities. Preferred Industry Background: Forex companies, Money Changers, Travel Finance companies, NBFCs, or Banks with forex business exposure.

Posted 4 weeks ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.