Forest Creative Communications Pvt Ltd

Forest Creative Communications Pvt Ltd is a forward-thinking creative agency dedicated to crafting impactful brand campaigns. We blend storytelling, innovation, and data-driven strategies to deliver solutions that resonate across industries like tech, retail, and entertainment. Join our collaborative team and help shape the future of advertising. We are seeking a strategic Client Service Manager with 3-4 years of experience in a creative and digital agency to nurture high-value client partnerships. As the Client Service Manager, you will bridge clients and our creative teams, ensuring seamless campaign execution while driving account growth and client satisfaction. Your responsibilities will include serving as the trusted advisor for 3-5 key accounts, understanding their business objectives, and anticipating their needs through regular check-ins and strategic reviews. You will develop account plans aligned with client KPIs, lead brainstorming sessions, and present creative concepts that align with the brand vision. Collaborating with cross-functional teams (creative, media, production) will be essential to ensure timely and budget-friendly delivery of campaigns, from brief to launch. Additionally, you will identify upsell/cross-sell opportunities, lead contract renewals, track campaign ROI, analyze metrics, and deliver insights to optimize future strategies. Staying ahead of trends in digital marketing, AI, and consumer behavior to advise clients proactively will also be part of your role. The ideal candidate will have 3-4 years of experience in account management at a creative/ad agency, with a portfolio of managing prominent or high-growth clients. You should be a masterful communicator and negotiator, an agile project manager proficient in tools like Asana, Trello, or similar, proficient in digital analytics (Google Analytics, social insights), and a creative problem-solver with a knack for diplomacy under pressure. A Bachelor's degree in marketing, business, or a related field is required, and certifications such as Google Analytics, PMP are a plus. Join us to shape campaigns for dynamic brands and enjoy competitive salary, health benefits, 401(k), generous PTO, vibrant office culture with flexible hours, remote options, and team retreats. We offer mentorship, training budgets, and leadership pathways for your growth. To apply, send your resume and a cover letter to business@forestcreative.in with Key Account Manager [Your Name], highlighting how you've driven client success in creative environments. Forest Creative Communications Pvt Ltd is an equal opportunity employer, celebrating diversity and committed to inclusivity.,