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3 Job openings at Force Track
Email Support Executive

Chitrakoot, Jaipur

0 - 31 years

INR 0.18 - 0.22 Lacs P.A.

Remote

Full Time

Designation: Support Executive Qualification: Graduate Experience: Fresher or 1 Year Experience Location: Jaipur Salary: 18000-22000 per month Key Responsibilities of an Email Support Specialist: Responding to Customer Emails: Provide prompt, professional, and accurate responses to customer inquiries through email. Resolving Customer Issues: Troubleshoot and resolve issues raised by customers, ensuring that they are satisfied with the service. Managing Multiple Requests: Handle a high volume of emails and prioritize tasks based on urgency and importance. Documenting Issues: Maintain accurate records of customer interactions and solutions provided for future reference. Collaborating with Internal Teams: Work closely with the product, technical, and support teams to resolve issues and escalate when necessary. Feedback Collection: Gather feedback from customers to improve the support process and the company’s products or services. Required Skills: Essential SkillsExcellent Written Communication: Ability to write clear, concise, and professional emails that resolve customer inquiries effectively. Problem-Solving Abilities: A proactive approach to troubleshooting and resolving customer issues. Attention to Detail: Meticulous attention to detail when dealing with customer information and inquiries. Time Management: Capability to manage a large volume of requests without compromising on quality or speed. Customer Service Orientation: A strong commitment to providing excellent customer service and a positive customer experience.

HR Manager

Sector 63, Noida

2 - 31 years

INR 0.3 - 0.5 Lacs P.A.

Remote

Full Time

Designation: HR Manager Experience: 2 -3 Years Qualification: Graduate or MBA Salary Range: 30000-50000 Per Month Location: Sector 63 Noida Responsbilites: Recruit, Interview, Examine, and select employees to fill vacant and new positions. Build a team for BPO or Calling Centers. Strategize and conduct employee orientation to align them with the company’s objectives. Coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. Analyze salary, wage reports, and information to formulate a competitive compensation plan. Draft and implement directives for department managers concerning employment opportunities, reimbursements, compensation, and employee benefits. Take legal assistance to make certain that policies comply with the local and national laws. Develop and keep a human resources system that synchronizes with the top Develop and keep a human resources system that synchronizes with the top management information needs. Maintain and oversee the recording and preserving of records required by the government as well as other departments in the organization. Administer the analysis, maintenance, and communication of records pertaining to the employees of the organization. Govern and administer benefits programs such as health insurance, PF, ESI plans, leave of absence, and employee assistance. Coordinate with the human resources team and be responsible for the operational activities of human resources coordinators.

Legal Associate

Chitrakoot, Jaipur

0 - 31 years

INR 0.18 - 0.22 Lacs P.A.

Remote

Full Time

Designation: Legal Associate Qualification: Graduate/LLB Experience: Fresher Location: Jaipur Salary: 18000-22000 per month Key Responsibilities of an Email Support Specialist: Responding to Customer Emails: Provide prompt, professional, and accurate responses to customer inquiries through email. Resolving Customer Issues: Troubleshoot and resolve issues raised by customers, ensuring that they are satisfied with the service. Managing Multiple Requests: Handle a high volume of emails and prioritize tasks based on urgency and importance. Documenting Issues: Maintain accurate records of customer interactions and solutions provided for future reference. Collaborating with Internal Teams: Work closely with the product, technical, and support teams to resolve issues and escalate when necessary. Feedback Collection: Gather feedback from customers to improve the support process and the company’s products or services. Required Skills: Excellent Written Communication: Ability to write clear, concise, and professional emails that resolve customer inquiries effectively. Problem-Solving Abilities: A proactive approach to troubleshooting and resolving customer issues. Attention to Detail: Meticulous attention to detail when dealing with customer information and inquiries. Time Management: Capability to manage a large volume of requests without compromising on quality or speed. Customer Service Orientation: A strong commitment to providing excellent customer service and a positive customer experience.

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