About Foodstories Foodstories is a gourmet food experience designed for well-travelled, affluent, nuanced food connoisseurs and those that have arrived in life. A seamless commerce business that aims to own the gourmet food space in India, it allows for customers to order from our website, WhatsApp Chat conversations, ordering through Telephonic conversations in addition to the In Store shopping experience. The first FoodStories store, a 9,000 sq ft format at Ambience Mall, Vasant Kunj, Delhi NCR along with its digital twin, foodstories.shop was launched in March 2023. The store also houses, a 30-seater all-day dining café that showcases a unique and wholly organic estate- to-cup coffee program, a luxurious single-origin chocolate experience, bespoke cheese, single-origin spices and dry fruits, farm-sourced fruits and vegetables and a new-age biohacking zone to cater to India’s evolving wellbeing needs. The company plans to operate such stores across Delhi NCR, Hyderabad, Mumbai and Bangalore. Foodstories was born out of Ashni and Avni Biyani’s passion for food and their obsession with delivering high quality experiences and products to India’s most discerning food connoisseurs. The Role The Guest Service Executive is the face of Foodstories’ exceptional customer experience. This role requires an individual who can provide personalized and professional service to our customers, ensuring they feel valued and attended to. The ideal candidate will have a flair for hospitality, excellent communication skills, and a passion for delivering memorable guest experiences. What You’ll Be Doing Customer Interaction: Greet customers warmly upon arrival and assist them throughout their visit. Provide tailored recommendations based on customers' preferences and queries about products. Product Knowledge: Maintain an in-depth understanding of the store's offerings, including premium ingredients, gourmet food items, specialty products, and seasonal highlights. Guide customers in making informed purchasing decisions by explaining product details and usage. Hospitality Services: Ensure customers have an exceptional experience by offering refreshments or engaging them with Foodstories’ storytelling approach. Assist in arranging and presenting purchases in an aesthetically pleasing manner. Store Experience: Maintain cleanliness and an inviting atmosphere within the store. Coordinate with the team to ensure the seamless execution of special events or tasting sessions. Problem-Solving: Address customer concerns or complaints promptly and professionally. Escalate unresolved issues to the store manager when necessary. What You’ll Bring Previous experience in luxury retail, hospitality, or a similar customer-facing role. Excellent verbal communication skills in English. Strong interpersonal skills with a customer-first attitude. Well-groomed, professional appearance and demeanour. Ability to multitask and work effectively in a fast-paced environment. Flexibility to work weekends and holidays as per store requirements. Knowledge of premium ingredients and gourmet food and beverages, including cheeses, dry fruits and spices, is an advantage. Going the extra mile to ensure customer satisfaction. What We Offer A vibrant, collaborative work environment. Opportunities for training and career growth. Competitive salaries. Behavioural Attributes Maintain highest levels of integrity in representing the company in all interactions with vendors and suppliers. Shows high ownership, by being proactive, providing solutions and leading by example. Be an expert and constantly strive and learn from best practices at the front end and back end. Work with speed and clarity to deliver exceptional assortment and best in class inventory, stock turns, margins and productivity. Obsess about the customer’s needs, know customers preferences, patterns and motivations for purchase. Be open to taking direct and indirect feedback from customers and peers that help improve category performance, assortment and quality. Develop a love for learning about the category and the produce. Work on the ground, visit markets, mandis, farms to remain agile, open and nimble towards new ideas. Has deep insight and knowledge of the Seasonal Harvest Cycles and the best Origins to source the produce from to create the seasonal assortment. Be mindful towards all resources and processes. Optimize for inventory and train teams to successfully implement all the learnings for customers. Demonstrating flexibility and adaptability. Ability to balance managerial duties & provide hands on support to the team. Show more Show less
Company Description Foodstories is a gourmet food experience designed for well-travelled, affluent, nuanced food connoisseurs and those that have arrived in life. The company offers customers the convenience of ordering through the website, whatsapp chats, and phone calls, alongside an immersive in-store shopping experience. With stores in Delhi NCR, Hyderabad, and Bengaluru, Foodstories brings a signature blend of curation, design, and discovery to new cities. Role Description This is a full-time on-site role for a Dry Fruits & Spices Specialist located in Hyderabad. The specialist will be responsible for curating, sourcing, and ensuring the quality of dry fruits and spices. Day-to-day tasks include inventory management, customer interactions, and maintaining the aesthetic appeal of the products. Qualifications Knowledge of different varieties of dry fruits and spices Experience in sourcing high-quality produce Strong attention to detail and organizational skills Customer service skills Ability to work in a team environment Experience in the gourmet food industry is a plus Certificate or diploma in Food Science, Culinary Arts, or related field
About Foodstories Foodstories is redefining India’s gourmet food landscape, serving discerning consumers with exceptional quality and immersive culinary experiences. With a bold vision to lead the country’s premium food space, the brand blends authenticity, innovation, and everyday luxury. Foodstories currently operates flagship stores in Delhi (Ambience Mall, Vasant Kunj), Hyderabad (Banjara Hills), and Bengaluru (Prestige Sterling Square), along with a seamless online presence via FoodStories.Shop. Each store offers a curated selection of premium produce, artisanal bakery products, cheeses, chocolates, spices, and more—paired with an all-day café, an estate-to-cup organic coffee program, and a first-of-its-kind bio-hacking zone for wellness-focused consumers. Nearly half of the range is freshly crafted in-store, ensuring unmatched freshness and flavor. The assortment also includes exclusive domestic and international pantry collections chosen for refined tastes. With upcoming expansions across Gurgaon and Mumbai supported by state-of-the-art commissaries and dark stores, Foodstories is poised for rapid growth. Founded by Ashni and Avni Biyani , Foodstories is raising the benchmark for gourmet food retail in India—bringing together luxury, sustainability, and culinary excellence in every experience. https://www.foodstories.shop/ https://www.linkedin.com/company/foodstoriesshop/posts/?feedView=all&viewAsMember=true About the Role We are looking for a Senior Talent Acquisition Specialist who understands the pace, complexity, and people requirements of Retail, Hospitality, and QSR environments. The ideal candidate has hands-on experience hiring across levels—from junior frontline roles to mid–senior roles. They must also have experience supporting new store/hotel/restaurant openings , including bulk hiring and pre-opening manpower planning. Key Responsibilities 1. End-to-End Recruitment Manage full-cycle recruitment for roles across corporate, store, and operations teams. Source, screen, and evaluate candidates for junior, mid-level, and leadership roles. Strong understanding and prior experience of hiring for hospitality and retail roles. 2. Hiring for Pre-Opening & Ramp-Up Lead manpower hiring for new hotel/restaurant/store openings . Execute bulk hiring drives for frontline teams. Build local hiring pipelines and vendor partnerships (agencies, institutes, apprenticeship programs). 3. Talent Strategy & Stakeholder Management Partner closely with business leaders to understand manpower needs and role expectations. Build hiring plans for monthly, quarterly, and annual requirements. Advise hiring managers on talent availability, compensation benchmarking, and role structuring. 4. Sourcing & Talent Pipeline Management Build and maintain talent pools for recurring roles (chefs, store staff, operations) by using different sourcing channels. Implement innovative sourcing strategies for niche and senior roles. 5. Process Excellence Ensure recruitment SLA adherence: TAT, quality of hire, and cost optimization. Maintain structured interview processes, assessments, and selection frameworks. Track and report hiring metrics weekly/monthly. Ensure compliance with company policies and labour standards. 6. Employer Branding Support in creating hiring collaterals and driving visibility for frontline and corporate hiring. Organize recruitment events, walk-ins, and campus partnerships. Key Requirements Minimum 6+ years of Talent Acquisition experience in Retail / Hospitality / QSR . Experience in pre-opening projects for retail stores, hotels, or QSR outlets. Excellent stakeholder management skills with business teams. Strong sourcing, screening, and interview skills. Ability to handle high-volume and niche hiring. Familiarity with ATS tools and recruitment dashboards. Strong communication, negotiation, and interpersonal skills.