Food Square India

Job Summary: The Training Manager will be responsible for designing, developing, and delivering training programs to enhance the skills and performance of employees at Food Square. A key focus of this role will be the preparation of structured training modules, ensuring that employees across departments (store operations, customer service, sales, F&B handling, and back-end support) are trained consistently to meet company standards. Key Responsibilities: Design and prepare comprehensive training modules, SOPs, and learning materials tailored for different roles within Food Square. Conduct training need analysis (TNA) in coordination with department heads to identify skill gaps. Develop and deliver induction programs for new employees. Conduct regular training sessions on customer service, sales techniques, product knowledge (F&B), hygiene, and safety standards. Standardize learning content (presentations, manuals, videos, e-learning modules) for scalability. Evaluate the effectiveness of training through assessments, feedback, and performance monitoring. Maintain training records and prepare reports for management review. Collaborate with operations and HR teams to align training modules with business goals. Stay updated with best practices in the food & retail industry and integrate them into training content. Mentor and support employees in career development through workshops and refresher courses. Qualification and Skills: Graduate/Postgraduate in HR, Business Administration, Hospitality, or related field. 4–5 years of experience in training & development (preferably in retail, hospitality, or food & beverage sector). Strong expertise in training module design, curriculum development, and content creation. Excellent presentation, facilitation, and communication skills. Ability to use training software, e-learning platforms, and multimedia tools. Strong organizational and analytical skills to measure training effectiveness. Knowledge of food safety and hygiene standards (FSSAI compliance preferred). How to reach out: Please share your updated profile to hr@landcraftretail.com or you can reach out to me over +919538331430