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0.0 - 2.0 years
1 - 3 Lacs
Kolkata
Work from Office
We are seeking a dynamic and motivated Sales Coordinator to join our team in Kolkata. The ideal candidate will play a key role in supporting sales operations, coordinating with clients, and contributing to overall customer satisfaction. This is an excellent opportunity for fresh graduates or candidates with up to 2 years of experience to grow in the travel and hospitality industry. Key Responsibilities: Coordinate and manage holiday package inquiries and hotel bookings Provide excellent customer service by addressing client needs and concerns promptly Follow up with leads and convert inquiries into bookings Maintain client databases and ensure accurate records of interactions Collaborate with internal teams to ensure smooth execution of bookings and services Proactively engage with clients to understand and meet their travel requirements Support the sales team in achieving monthly targets Required Skills: Knowledge of holiday packages and hotel booking processes Strong verbal and written communication skills Proactive, client-focused approach Ability to persuade and convince customers Good organizational and time-management skills Diversity & Inclusion: Female candidates are preferred for this role as part of our diversity and inclusion initiative.
Posted 6 days ago
2.0 - 4.0 years
2 - 4 Lacs
Noida
Work from Office
Key Responsibilities: Support the sales team in daily operations, including lead generation, client follow-up, and order processing Coordinate and track sales activities to ensure timely follow-ups and pipeline progression Assist in developing sales presentations, proposals, and contracts Manage CRM systems and ensure all sales data is up-to-date and accurate Communicate directly with clients to provide product information, answer queries, and ensure customer satisfaction Collaborate with internal departments (marketing, logistics, finance) to ensure seamless order execution Analyze sales performance and provide regular reports to management Proactively identify new business opportunities and assist in nurturing leads into successful sales Qualifications & Requirements: Bachelor's degree in business administration, Sales, Marketing, or a related field 2 to 4 years of experience in a sales coordination or inside sales role Proven ability to meet and exceed sales targets Strong understanding of sales principles and customer service practices Excellent verbal and written communication skills Proficiency in MS Office and CRM software (e.g., Salesforce, HubSpot) Detail-oriented with strong organizational and multitasking abilities Self-motivated with a proactive and positive approach to problem-solving
Posted 6 days ago
1.0 - 3.0 years
3 - 5 Lacs
Panaji, Pune
Work from Office
1) Procurement Activities Like: Floating of Enquiry, Preparing Comparisons, Rates Negotiations, getting Favourable terms and Conditions from Vendors 2) Releasing Purchase Orders as per Requirement 3) Follow up, reviews, expediting with suppliers to meet the project/production plan while ensuring desired quality, and requirements 4) Monitor all activities from receipt of Purchase Requisition till Delivery and closure of Purchase Order 5) Coordination with internal partners within and across locations in Engineering, Project Management, Production, Quality, Commercial etc. to achieve the required results 6) Supporting Sales and Proposal Departments in bid stage with aim of getting best price and terms from vendor. 7) Compliance of Company Processes and Regulations of Supply Chain Management 8) Carry out Strategic role like Frame Contracts, Supplier Strategy, Sourcing Decision, Commodity Strategy, Vendor Development & Management, Supplier Evaluation and Supplier Performance Ratings as per Company processes 9) Sub-Contracting of Processes such as Fabrication, Painting, Control Panel Work etc
Posted 6 days ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai
Work from Office
Preparing / Editing the documents. Should know MS Office ( Excel & Word ) Client Coordination. Coordinating with different departments to ensure work is completed. Needs to have good organization, time management and strong communication skills. Follow office workflow procedures to ensure maximum efficiency. Maintain files and records with effective filing systems. Support other teams with various administrative tasks. Assist in vendor relationship management. Working in Outlook (Should know to send emails regarding price, samples as instructed) Skills : Any Graduate Fresher Good Communication in English Team Building Skills Ability to relate to creative people Age Below : 32 Years Please contact Ms. Bhakti Rane (Sr.HR) - 8928637911 OR Share your resume on hr@albans.in
Posted 6 days ago
5.0 - 7.0 years
9 - 10 Lacs
Lucknow
Work from Office
Company Secretary (F) Lucknow (Near Telibagh pref) CS qualified + 5-6 yrs exp Corp law, compliance, AML Doc drafting, client coordination MS Office, deadline management Based in Lucknow only No international ref Apply if fit! Annual bonus
Posted 6 days ago
5.0 - 10.0 years
7 - 11 Lacs
Mumbai
Work from Office
Job Title: Assistant Manager Customer Service (Europe Region) Location: Vikhroli Experience Required: 4 to 10 Years Industry: Manufacturing Department: Customer Service Job Description: We are hiring an experienced Assistant Manager Customer Service to support our Europe region operations. The ideal candidate should have a strong background in manufacturing customer service , sales coordination , and export order processing . This role requires close collaboration with both customers and internal teams to ensure a seamless Order-to-Cash (O2C) experience. Key Responsibilities: Manage end-to-end customer service operations for international (export) clients Coordinate with internal teams (sales, logistics, finance, production) to ensure timely order fulfillment Handle complete Order-to-Cash process from order entry to delivery and payment follow-ups Maintain proactive communication with customers regarding order status, delivery schedules, and issue resolution Prepare and maintain accurate documentation in SAP and Excel for all customer transactions Ensure customer satisfaction and maintain long-term business relationships Required Skills & Qualifications:- 4+ years of experience in customer service within the manufacturing industry Proven experience handling international/export customers Proficient in SAP (Order Management module) and MS Excel Strong coordination and communication skills with internal stakeholders Knowledge of documentation and compliance related to exports is preferred Graduation in any discipline (Engineering/Commerce preferred) Excellent written and verbal communication skills Should be based in Mumbai
Posted 6 days ago
2.0 - 4.0 years
2 - 3 Lacs
Kolkata
Work from Office
Location: Sector 5, Kolkata Workweek : 5.5 Days (Alternate Saturdays are half-days) Reports To: Management About the Role : We are looking for a detail-oriented, responsible, and highly organized Process Coordinator to join our Management & Operations Team (MDO). This is a critical, behind-the-scenes role designed to ensure that processes, once defined, are executed exactly as expected across different departments. The Process Coordinator doesnt do the work she makes sure it gets done, exactly as defined. This includes documenting workflows, following up with the responsible teams or individuals, tracking progress on shared sheets or dashboards, and ensuring proper reporting. If you are someone who loves structure, timelines, and accountability this role is built for you. What You'll Do : Workflow Implementation - Ensure execution of assigned company processes step-by-step as defined in internal flowcharts Provide instructions and support to team members on how to follow defined processes. Serve as the single point of accountability to ensure the process runs on time and to spec Daily Follow-Ups & Accountability - Perform daily follow-ups with team members to ensure each task is being completed Maintain logs of missed or delayed steps and escalate concerns as needed Proactively remind team members of upcoming or overdue actions Reporting & Documentation - Maintain accurate Google Sheets or Excel trackers Ensure all stakeholders are updated on current progress of any process being monitored Assist the Executive Assistant and MD in pulling reports, data, and insights from ongoing processes Who You Should Be : A female candidate, residing within 60 minutes of Sector 5, Kolkata Someone with a strong sense of responsibility and discipline Must be extremely comfortable with Google Sheets (Excel knowledge is a bonus) Experience in operations, admin, or coordination roles is a plus (especially in SMEs or startups) Should have clear written and verbal communication skills and be comfortable following up persistently Open to learning and implementing structured business systems and SOPs Most importantly, should be someone who enjoys getting things done right, every single time Why This Role Matters : This is a foundational operations role that directly impacts company efficiency and performance You will be the eyes and ears of the MDs office when it comes to ensuring systems are followed Over time, successful performance here can lead to larger opportunities in operations, project management, or administration
Posted 6 days ago
1.0 - 5.0 years
2 - 2 Lacs
Noida
Work from Office
Coordinate and support Sales team Contribute in lead generation through various sources Communicate to potential clients for businees proposal Setting up sales meeting with the clients Follow up with the potential clients Perks and benefits Provident Fund, ESI
Posted 6 days ago
1.0 - 3.0 years
1 - 2 Lacs
Agra
Work from Office
Job Title: Process Coordinator-Agra Experience: 2-5 years Location: M.G Road, Agra Job Type: Full-time Job Description: As a Process Coordinator, you will play a pivotal role in ensuring seamless operations and maximizing efficiency within our organization. You will be responsible for overseeing various processes, identifying areas for improvement, and implementing strategies to optimize workflows. Key Responsibilities: Process Management: Develop, implement, and manage standardized processes across departments. Continuously evaluate existing processes to identify bottlenecks and areas for enhancement. 2. Coordination and Collaboration: Serve as a liaison between different teams to facilitate communication and streamline processes. Coordinate with stakeholders to gather requirements and ensure alignment with organizational goals. 3. Documentation and Reporting: Maintain accurate documentation of processes, procedures, and workflows. Generate regular reports to track key performance indicators and provide insights for decision-making. 4. Quality Assurance: Monitor the quality of outputs to ensure adherence to standards and specifications. Implement quality control measures and conduct audits to identify and address deficiencies. 5. Training and Development: Conduct training sessions to educate employees on new processes and procedures. Provide ongoing support and guidance to team members to foster skill development and process proficiency. 6. Continuous Improvement: Proactively identify opportunities for process optimization and efficiency gains. Lead or participate in improvement projects aimed at enhancing operational effectiveness. Qualifications: Bachelor's degree in Business Administration, Management, or related field. Proven experience in process coordination, project management, or related roles. Strong analytical skills with the ability to identify inefficiencies and propose solutions. Excellent communication and interpersonal skills. Proficiency in MS Office suite and process management software. Detail-oriented mindset with a focus on accuracy and quality. Ability to work collaboratively in a fast-paced environment and adapt to changing priorities. Interested candidates can share their resume at recruitment@oswaalbooks.com or hrlead@oswaalbooks.com
Posted 6 days ago
2.0 - 5.0 years
4 - 5 Lacs
Gurugram
Work from Office
2 – 3 years of SAP exp for Invoice correction, BP Code creation, Order Process, Invoicing & Revenue recognition in the books of finance. Validation of Agreement/ PO / Contract and capture revenue as per company policy within a strict timeline. Required Candidate profile Rectification of invoices and taking corrective action by raising a Credit Note and re-invoicing in SAP. Prepare reports on a daily and monthly basis as per company policy. Basic knowledge of GST
Posted 6 days ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Manage post-sale customer communication Coordinate documentation and payments Coordination with internal teams for smooth delivery Support in possession and handover Maintain all the sales record and all the reports WHATSAPP - 7835055316 Required Candidate profile Graduate with strong communication skills CRM or Coordination real estate experience preferred or any industry
Posted 6 days ago
2.0 - 4.0 years
2 - 6 Lacs
Pune
Work from Office
We are looking for a proactive and detail-oriented Spare Parts Sales Coordinator to support our spare parts sales team. The ideal candidate will handle customer inquiries, generate quotations, coordinate with internal departments, and ensure smooth end-to-end order processing. This role requires excellent communication, organization, and a strong customer service mindset. Key Responsibilities: Respond to customer inquiries regarding spare parts via phone, email, or in-person. Prepare and share quotations based on customer requirements and pricing guidelines. Coordinate with the inventory and procurement teams to confirm part availability. Process customer orders in the system and track deliveries to ensure timely fulfillment. Maintain accurate sales records, order status updates, and customer databases . Follow up with customers on order confirmations, pending payments, and feedback . Assist the Spare Parts AGM with administrative tasks and documentation support. Liaise with suppliers and logistics providers for special or back-ordered items. Support the after-sales team by maintaining records of warranty and replacement parts . Generate sales reports and inventory summaries for management review. Qualifications: Bachelors degree or diploma in Business Administration , or a related field. 2 - 4 years of experience in sales coordination, preferably in the automotive, machinery, or spare parts domain. Strong communication skills in English, Hindi, and Marathi (both written and verbal). Proficient in MS Office (Excel, Word, Outlook) ; familiarity with ERP systems is preferred. Excellent organizational, multitasking, and time management abilities. High level of customer service orientation and attention to detail. Preferred Attributes: Female candidates are encouraged to apply to promote gender diversity. Experience in technical or mechanical product sales is a strong plus. Familiarity with inventory or sales software is an advantage.
Posted 6 days ago
1.0 - 5.0 years
1 - 3 Lacs
Ludhiana
Work from Office
Role & responsibilities Follow office workflow procedures to ensure maximum efficiency Maintain files and records with effective filing systems Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) Greet and assist visitors when they arrive at the office Monitor office expenditures and handle all office contracts (rent, service etc.) Perform basic bookkeeping activities and update the accounting system Deal with customer complaints or issues Monitor office supplies inventory and place orders Assist in vendor relationship management Preferred candidate profile Proven experience as office coordinator or in a similar role Experience in customer service will be a plus Knowledge of basic bookkeeping principles and office management systems and procedures Outstanding knowledge of MS Office, back-office” and accounting software Working knowledge of office equipment (e.g. optical scanner) Excellent communication and interpersonal skills Organized with the ability to prioritize and multi-task
Posted 6 days ago
2.0 - 5.0 years
2 - 3 Lacs
Vasai, Virar, Mumbai (All Areas)
Work from Office
Role & responsibilities Preparation of Sales Invoices on daily basis. Preparation of Service Invoices on daily basis. Preparation of Demo Challan on daily basis. Preparation of Return Documents on daily basis. Making E-Way Bill for Job Work , Return Documents, Import Shipment. Credit Note / Sales Return preparation. Payment Processing. Payment Tracking and Follow-up. Prepare Sales Report on weekly basis. GST working & filling. TDS working & filling. Preferred candidate profile Bachelor's / Masters degree in finance, accounting, or a related field. Proven experience in billing or a similar role. Strong attention to detail and accuracy. Excellent communication and customer service skills. Proficient in using billing software and MS Office. Ability to handle multiple tasks and meet deadlines.
Posted 6 days ago
2.0 - 3.0 years
2 - 3 Lacs
Cuddalore
Work from Office
Accountable for generating business in the international market for agrochemicals This includes ingredients, excipients, intermediates, or any other related products within the agrochemical industry. Required Candidate profile Educational Qualification -B.Sc(chemistry)/MBA(Marketing) 2+ Years experience in Sales with Agri Input / Chemical / Pesticides industry Excellent comprehension of the geographical aspects of the area.
Posted 6 days ago
1.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Role: Order management - Process Specialist Exp: 1.2+ yrs experience in Order management, processing, fullfilment etc Good Communication must Location: Chennai Rotational shift Immediate joiners Regards, Ramya 8489756652
Posted 6 days ago
1.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Role: Sr BDE/Sr. BDE Location: Somajiguda , Hyderabad. Shifts: Fixed Asia Shift9:30 AM to 6:15 PM) /Fixed US Shift(6:00PM to 3:00AM)IST Working Days: 5 Days (Fixed Saturday and Sunday Off) Qualification-Any degree Job Description : Whats the Role? Are you a go-getter with a passion for Business Development and sales/inside sales? Do you have what it takes to connect with top decision-makers in big IT companies and MNCs? Were on the hunt for a Business Development Executive who can bring their A-game. What are the responsibilities? Proactively identify and source new sales opportunities through strategic outreach, including 80-100 outbound calls, emails, and personalized engagement. Develop a deep understanding of clients' products, services, and business requirements to do an effective outreach over the phone. Conduct market research and data analysis to identify key prospects, maintain and expand the sales database, and generate meaningful interest in client offerings. Interact with a high volume of prospects daily through various channels to uncover opportunities, build relationships, and qualify leads for the sales pipeline. Collaborate with clients & the team to build and maintain a robust sales pipeline by consistently delivering high-quality leads. Consistently achieve and exceed monthly sales targets, earning attractive incentives while contributing to business growth. What Youll Bring to the Table: Attitude Over Experience: 0.6-5 years in sales/inside sales? Great! No experience but tons of enthusiasm? Even better! Communication Skills: You can talk the talk and walk the walk. Whether its a face-to-face meeting or a phone call, you know how to make a lasting impression. Relationship Building: Youre a people person. You build connections easily and know how to manage professional relationships with decision-makers and executives. Results-Driven: Targets? Challenges? Bring them on! Youve got the drive to succeed and aren’t afraid to hustle. Source new sales opportunities through outbound cold calls and emails. Why You’ll Love Working With Us: Competitive Pay + Performance Bonuses—because your hard work deserves to be rewarded! Training & Growth Opportunities—we’ll give you the platform and tools you need to succeed and grow in your career. Young, Dynamic Team—Work with like-minded, ambitious individuals in a fast-paced, exciting environment. Career Progression – prove your skills and climb the ladder with plenty of room for growth. Networking – get to know the who’s who of the B2B Lead Generation in all kinds of companies. C-suite execs and top decision-makers will be your regular contacts! Sound Like You? Let’s Talk! If you're ready to kickstart your career in business development and B2B sales, we want to hear from you! DM your resume and a quick note on why you’re the perfect fit. This is your chance to make an impact. Ready to make it happen?
Posted 6 days ago
0.0 - 2.0 years
1 - 2 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Call and follow up with hot and warm leads generated through marketing campaigns, walk-ins, digital platforms, and referrals Clearly explain project details including location, pricing, legalities, amenities, and USPs Schedule site visits and coordinate with the sales team for closures Maintain CRM records with timely updates on lead status and feedback Answer queries related to plot purchase process, documentation, and pricing Build rapport with potential clients and maintain ongoing relationships Preferred candidate profile Good communication skills in English and regional languages (Marathi, Hindi, etc.) Confident, polite, and persuasive telephone etiquette Basic understanding of real estate sales and customer handling Prior experience in telecalling or real estate sales is a plus Self-motivated and able to work under minimal supervision What We Offer: Fixed salary + attractive incentives On-the-job training and script guidance Supportive and growth-oriented team Opportunity to grow into a sales executive or field role based on performance
Posted 6 days ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Team Role & responsibilities Job Description Designation Order Follow-Up Executive | Last Mile Operations " IMMEDIATE JOINER" Experience -1-5+ Years Location - Hyderabad | Bangalore | Chennai | Gurgaon Job Description Order Validation for deliverables and define scope/timelines Order Processing of FMCG orders Order Follow up with Apollo pharmacy stores/ Riders Coordination with Online SPOC /Respective Managers on daily basis for closure Call Handling Ensure 100% adherence on SOPs and Process guidelines. Must be having previous experience in the same domain Pro-active approach Handle the team of riders and drivers Track delivery, Problem solving ability. Daily/Monthly Data Reconciliation on delivered circuits with supplier and system closures. Validation for Quality Check and Uploading Access Handover documents. Maintain excel and share with reporting head Skills Required Good communication skills Good Knowledge of Excel Good follow up skills Qualification Required Graduate Preferred candidate profile Have worked in 15 mins, 20 mins TAT deliver Good communication. Should know reginal language Good in excel Worked on LAST MILE | Route Planning | RTO Immediate joining's preferred Team HR Monika monika.katara@apollopharmalogistics.org 9133191716(Whatsup)
Posted 6 days ago
3.0 - 5.0 years
2 - 5 Lacs
Kolkata
Work from Office
Location : Sector V, Kolkata Work Schedule : 5.5 days/week (Alternate Saturdays are half-days) Experience Required : Minimum 35 years in an Executive Assistant, Coordinator, or Administrative role Reports to : Director (Direct Reporting) Team Size Managed : None initially, but will coordinate across departments Preferred Gender : Female Travel Time : Should be within 45 minutes from Sector V office About Us We are a fast-growing business in the premium decorative materials space, with a 30-year legacy and a strong focus on innovation, scale, and operational excellence. Our team is rapidly expanding across sales, marketing, operations, design, and technology. As we enter our next growth phase, we are looking for a sharp, committed Executive Assistant to work directly with our Director and become a key driver of coordination, process, and execution. Key Responsibilities Serve as the right hand to the Director for all internal and external coordination Manage the Director’s day-to-day work — calendar, task list, follow-ups, reminders, and communications Ensure seamless coordination with all departments on behalf of the Director (admin, sales, marketing, operations, etc.) Follow up on all delegated tasks, drive timely execution, and maintain status dashboards Handle both professional and personal coordination tasks as needed Assist in creating documents, SOPs, reports , and Excel trackers Coordinate and prepare for meetings, take minutes, and ensure follow-ups are completed Research vendors, suppliers, and business requirements when assigned Help streamline communication by being the single point of contact for certain internal or vendor requests Oversee and manage any runners or junior office support assigned Ideal Candidate Profile Highly organized, detail-oriented , and proactive with excellent follow-up skills Outstanding verbal and written English communication Comfortable in a high-pressure, fast-paced environment Skilled in Google Sheets, Microsoft Excel, and Word Able to handle sensitive and confidential information with discretion Naturally assertive yet polite — able to coordinate with senior team members effectively Comfortable doing multi-domain tasks , from scheduling and document creation to vendor coordination and errands Past experience as a secretary to MD/Director/CEO or as a senior coordinator will be a strong plus Should show long-term thinking, loyalty, and stability — not someone who hops between jobs frequently Growth Path This is a high-visibility, high-impact role that sits at the center of the organization’s functioning. The EA will become the voice and executor for the Director — a position of influence, trust, and opportunity. Over time, this role can evolve into a Chief of Staff or Senior Operations Coordinator role based on performance.
Posted 6 days ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
We are looking for a motivated Sales Coordinator for the chemical industry. The ideal candidate will assist in streamlining the sales process, maintaining client relations, and ensuring smooth communication. share your cv on: 9328903635. Required Candidate profile Proficiency in MS Office and excel Understanding of sales process preferably with customer service experience Sales coordination Experience
Posted 6 days ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad, India
Work from Office
Experience in Physician Billing (CMS1500) Worked on Denials, Follow ups Strong Knowledge in Denials management process AR Good communication & analytical skills Two-way cab provided for Night Shift
Posted 6 days ago
1.0 - 2.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Role & responsibilities Job: Bench Sales Recruiter. Work Shift (6:30 PM IST to 3:30 AM IST) Location - Dilsukhnagar, Hyderabad Roles and Responsibilities:- Must be self-motivated and disciplined to work with limited supervision. Must be a results-oriented self-starter with the ability to meet deadlines. Responsible for marketing IT Bench Consultants (H1B, US Citizen, Green Card, OPT, EAD, and CPT) with vendors. Excellent Knowledge of visa classification Terms, Rules, & Policies, H1B, OPT, STEM OPT, H4 EAD, and TN Visa. Good experience in cold calling and price negotiation, and need to have good negotiation and closing skills. Must be a Pro at building network relations with new vendors using social networking websites. great time management skills and experience in prioritizing tasks. Identify the right requirements that should match our consultant profiles on various job portals, submit the consultants, and follow up on interview schedules. Maintaining Good interpersonal Relations with the Client and the Vendors. Maintaining submissions database, Interview Coordination, and taking care of the joining formalities, background checks, references Coordination with the internal accounting team for any related support. Send your resume to Manusha@vivid-technologies.com
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Job Description: We are looking for a motivated and detail-oriented Home Loan Coordinator to join our team. The ideal candidate will assist customers in understanding and processing their home loan applications while coordinating with banks and internal departments to ensure smooth and timely disbursement. Key Responsibilities: Assist in preparing and reviewing loan documentation as per company policy. Perform data entry and update loan application details in internal systems. Verify submitted documents for accuracy and completeness. Handling clients and providing them with information about bank policies related to loans. Follow up with clients and internal teams for missing or additional information. Maintain and update loan files (physical and digital) in a systematic manner. Generate daily/weekly reports related to application status, disbursals, and follow-ups. Ensure compliance with regulatory and internal guidelines during the loan process. Support audit and internal reviews by providing necessary documentation. Maintaining & handling important documents & its safety
Posted 1 week ago
2.0 - 3.0 years
1 - 2 Lacs
Kolkata
Work from Office
Role & responsibilities Understand client requirements through direct communication, including phone calls and scheduled meetings. Visit clients on-site after scheduling appointments to build relationships and assess printing needs. Prepare and present competitive quotations tailored to client specifications. Follow up effectively to close sales and ensure customer satisfaction. Preferred candidate profile MUST HAVE PREVIOUS EXPERIENCE IN PRINTING INDUSTRY IN SAME ROLE.
Posted 1 week ago
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The follow ups job market in India is thriving, with a high demand for professionals who can effectively handle customer queries, provide timely responses, and ensure customer satisfaction. In this article, we will explore the job landscape for follow ups roles in India, including top hiring locations, average salary ranges, career progression, related skills, and common interview questions.
These cities are known for their robust job markets and have numerous opportunities for follow ups professionals.
The average salary range for follow ups professionals in India varies based on experience level: - Entry-level: INR 2.5 - 4.5 lakhs per annum - Mid-level: INR 5 - 8 lakhs per annum - Experienced: INR 8 - 15 lakhs per annum
Salary may also vary based on the industry and specific job responsibilities.
A typical career path in follow ups may progress as follows: - Customer Service Executive - Senior Customer Service Executive - Team Leader - Manager
Advancement in this field often involves taking on more responsibilities, managing larger teams, and focusing on strategic customer engagement.
In addition to strong follow-up skills, professionals in this field may benefit from having: - Excellent communication skills - Problem-solving abilities - Customer relationship management skills - Knowledge of CRM software - Multitasking capabilities
Here are 25 interview questions for follow ups roles: - What experience do you have in customer service? (basic) - How do you handle difficult customers? (medium) - Can you describe a time when you went above and beyond for a customer? (medium) - How do you prioritize your tasks when dealing with multiple customer inquiries? (basic) - Have you used any CRM software in the past? (basic) - How do you measure customer satisfaction? (medium) - What strategies would you implement to improve customer retention? (medium) - How do you stay updated on product/service knowledge? (basic) - Describe a time when you had to escalate a customer issue. How did you handle it? (medium) - How do you handle high-volume follow-ups during peak times? (medium) - What metrics do you think are important to track in customer service? (medium) - Can you give an example of a successful cross-selling or upselling experience you had with a customer? (medium) - How do you ensure consistency in your communication with customers? (basic) - What is your approach to handling customer complaints? (medium) - How do you handle a situation where a customer is dissatisfied with the resolution provided? (medium) - Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium) - How do you handle confidential customer information? (basic) - What motivates you to deliver excellent customer service? (basic) - How do you handle repetitive follow-up tasks without getting burnt out? (medium) - Can you give an example of a time when you exceeded a customer's expectations? (medium) - How do you adapt your communication style to different types of customers? (medium) - What do you think are the key qualities of a successful customer service professional? (basic) - How do you handle stress in a fast-paced customer service environment? (medium) - What steps do you take to ensure accuracy in your follow-up communication with customers? (medium) - How do you keep yourself motivated in a challenging customer service role? (medium)
As you prepare for follow ups job interviews in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for customer satisfaction. With the right preparation and confidence, you can excel in this dynamic field and secure a rewarding career in customer service. Good luck!
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