0.0 years

0 Lacs

hyderabad, telangana, india

On-site

OPERATIONS STAFF (Van pickup and delivery) Delivery Route wise loading of shipments with proper tally Delivering shipments to the right customers POD/FOD/DOD/COD process. Delivery run sheet Proper status code for the undelivered shipments To meet the EDD & to achieve the SQ targets Handing over of cod/dod/fod on the same day Undelivered shipments needs to be handed over to the supervisor Appointment delivery process Proper dress code with customer centric approach Pickup Pickup as per SOP Timely pickup at customer place as per cut off timing Airwaybill execution Tally of shipments at the customer place as per invoice Ensuring relevant regulatory paperwork is collected Pickup sheet Checking the condition of the packages at the time of pickup Reaching location for timely connection Show more Show less

Posted 2 days ago

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Ops & CS Support Incharge - BPE DHL Aero Expreso

0.0 years

0 Lacs

bhiwandi, maharashtra, india

On-site

SR.NO. CUSTOMER & OPS SUPPORT DESK 1 Daily Monitoring EDD-B2C & B2B/APEX DELIVERY PERFORMANCE and ensuring PUD meet required targets of MBO 2 Daily Monitoring on Key Customers shipments timely intact deliveries as per EDD. If any deviation on EDD taking up with concern Hub's for timely connection. Exception while deliveries we are highlighting the same to concern trackers for timely Alt. Instruction. 3 Checking and Marking all Exception Report for 033,174,142,001. to Respective locations. 4 After SLAH done need to do Tel Calling for Undelivered lying shipments. 5 Removing Alternate/RTO instruction Received From origins. 6 Marking Additional Handling Charges JV mails to origin Finance team In co-ordination with concern cs persons. 7 Undelivered shipment mail mark to concern cs tracker to get timely alternate instruction. 8 SLAH kept under control with strong follow up. 9 COD/FOD/DOD k/off in C2NG and CMM 10 Monitoring All Cash outstanding and maintain NIL CASH Outstanding for PUD. 11 For Demurrage outstanding closure all Waiver and Bill to shipper case follow up done with concern cs tracker for faster closure. And maintain NIL DEM o/s. 12 Handling Special movement of Deliveries.exhibition/DHL/EXAM/TDD..ETC 13 Monitoring all Undelivered shipment received from Field. Fresh undelivered shipment with proper Telling calling done. 14 Generating Sales Lead. 15 Monitoring on Freight and all other cash outstanding related to OUTBOUND TEAM. 16 Monitoring all E-Tail pickup separately. 17 Monitoring all RVP pickup separately. 18 Supporting O ps for Day-to-day operations whenever required.

Posted 1 week ago

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