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1 - 7 years
3 - 9 Lacs
Thanjavur
Work from Office
Key Objective of the Job: To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company. Educational Qualification: Graduate
Posted 1 month ago
8 - 12 years
10 - 15 Lacs
Bengaluru
Work from Office
Goal: At Loop, we're on a bold mission to build a better health system for India one that helps 10 million families live healthier lives. To achieve this, we believe in building a high-performing team more like a sports team than a family (yes, we took a page from Netflix). That means hiring exceptional people, helping them grow fast, and creating an environment where top talent can thrive. As our People Operations Lead , you'll partner closely with our co-founders to shape the strategy but just as importantly, you'll roll up your sleeves to execute it. This is not a behind-the-scenes role. you'll be building systems, launching programs, solving real problems, and making Loop a place where high performers can do the best work of their careers. we're looking for someone who s deeply strategic but also thrives in the doing someone who can zoom out to design a world-class people org, and zoom in to make it real. If that sounds like you, we'd love to meet you. What you will do: Own the Looper lifecycle from joining to exit. Collaborate with leadership to tackle critical organizational questions, such as: How do we foster the Loop cult, embedding our mission and values into every facet of the employee experience How can we automate People processes to focus on what truly matters How do we'design a user-centric onboarding experience What does career growth at Loop look like and what s our approach to compensation & benefits How do we build the strongest employer brand in healthcare & insurance How do we communicate across the organization so that everyone feels a strong pulse. How can we create Loop University the industry s premier L&D program Develop clear, organization-wide reporting on People health and processes, using data to inform priorities and decisions. Establish a continuous improvement framework within People Ops. Collaborate with managers to provide insights on performance management, learning and development, manager training, and team relations. We are looking for someone with: 8-12 years of People Ops experience in high-growth environments, with a proven track record of building high-performance cultures. A high-energy, hands-on leader who can drive key People processes hiring, performance management, benefits, engagement, and more. we're looking for a diligent doer who leads from the front, embodying our core value that the war is fought on the front lines. Strong operational and project management skills, with a relentless focus on continuous improvement based on feedback. Experience building and leading a People Ops team. Proficiency in automating People Ops processes, with fluency in modern HR software and tools.
Posted 1 month ago
1 - 4 years
3 - 6 Lacs
Hubli
Work from Office
As a Business Executive - Sales and Retention at Loop, you will play a key role in driving sales, customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Keep track of the renewals becoming due in next 1 month for the clients assigned. Communicate to clients we'll in advance about their renewals. Collect appropriate, proper and complete data required for renewals, policy review and analysis, to support proper advice on changes to policy terms, limits etc, if required. Obtain best quotes from Insurance Companies and /or liaison with underwriting department to obtain the best quote, as the case may be. Collect or arrange to collect premium cheques on time and remit the same to the respective Insurance Company accounts or ensure the premium is transferred by the client on time and with accurate amount. Ensure the Insurance policy is collected and delivered/set to the clients on time. Enter details of renewals from the date of initiation till its execution accurately in the Operational Software. Ensure the Policy is entered and uploaded in the system on time. Approach new clients voluntarily and as guided by Manger/the Marketing head and achieve periodic meeting targets if given. Collect policy copies from the prospective clients and share with the Underwriter, if required. Keep updated the presentation about the Company and services verticals and present the same before prospective clients when asked for. Assist prospective clients with filling out forms, communicating with the company, finding the best plans and strategies, and negotiating the final deals. Share client information with Underwriters to determine which products are best to recommend. Try to win accounts against competitors and Ensure 100% retention rate. After the renewals meet existing major clients periodically as directed in order to Build and maintain business relationships with clients. Preferred Skills: Understand the provisions of each policy and communicate this information to the customer. Act as a liaison between Underwriters/claims team and clients. Support claims team by helping them in collecting documents required from the clients. Research insurance trends, policies and products and keep track of changes happening in the Insurance Industry. Prepare and submit periodic client visit reports, business conversion reports and other reports as advised by the seniors. What we are looking for: Any degree/diploma. Prior Insurance industry experience is an added advantage. Communication skills(verbal and written), reporting skills, analyzing skills, presentation skills, documents reading skills, listening skills.
Posted 1 month ago
2 - 4 years
5 - 9 Lacs
Mumbai
Work from Office
We are seeking a talented and imaginative Manager EventsConceptualiser & Communications to join our creative team. This role isperfect for someone with hands-on experience in the event industry,specializing in the art of curating unique event experiences and storytellingthrough exceptional presentations. The ideal candidate will have a proven trackrecord as a conceptual expert in the event space, with the ability to translatecreative ideas into reality. If you are passionate about crafting unforgettableevent journeys and thrive in a fast-paced, collaborative environment, we wantto hear from you! Key Responsibilities: Develop and pitch innovativeand client-centric event concepts that align with specific objectives andclient briefs, drawing from extensive experience in the event industry. Collaborate withcross-functional teams, including design, production, and operations, to ensureconcepts are executed seamlessly and creatively. Craft visuallystunning and persuasive presentations or decks (using tools likePowerPoint, Keynote, etc) to effectively communicate event ideas and strategiesto clients. Conduct researchon event trends, themes, and innovative solutions to inspire fresh andimpactful concepts. Oversee the entireconceptualization phase, ensuring ideas reflect brand guidelines, client goals,and project timelines. Leverage deepexpertise in event curation to suggest technology, design, and experientialelements that elevate event experiences. Maintain clearcommunication with clients, addressing feedback and refining concepts to ensurecomplete alignment. Act as a thoughtleader by providing strategic insights on evolving event experiences andstaying ahead of industry trends. Requirements 2-4 years ofprofessional experience in the event industry , with a specific focus on eventconceptualization, creative planning, or related roles. Proven experienceas a concept person in the event industry , with a strong portfolioshowcasing event curation through presentations and decks . Proficiency incrafting visually engaging and impactful presentations using tools such asPowerPoint or Keynote. Exceptional verbaland written communication skills, with a flair for storytelling and audienceengagement. Demonstratedability to manage multiple projects, meet deadlines, and work effectively in afast-paced environment. In-depth knowledgeof event trends, themes, and emerging technologies in the events space. Experience inworking with a diverse range of client profiles and industries, offeringtailored solutions for varied event needs. A creativemindset grounded in the event space , with an ability to conceptualizeunique experiences that leave a lasting impression.
Posted 1 month ago
- 2 years
1 - 4 Lacs
Mumbai
Work from Office
The successful candidate will be part of the global ISS STOXX Climate & Nature Analytics unit and will be involved in Net Zero solution. Net Zero commitments gained momentum in the financial industry and continues to be one of the key ESG themes for investors. The role being a part of the Specialized Research team and working on continuous enhancement of processes for the research of Net Zero targets, interim target, decarbonisation strategies, carbon offset and transition plans disclosed by the corporate. Furthermore, the analyst will work towards understanding various Net Zero frameworks and identify new trends to offer solution to investors. The Specialized Research analyst is expected to support implementation of client mandates, support client facing teams in answering client questions for existing clients or prospects. The analyst is expected to work both independently as we'll as collaboratively with colleagues based locally and across offices worldwide. A successful candidate would have a background in research and data services and exhibit a passion for responsible investment business with a focus on climate change research and analysis. They should have proven abilities to proactively contribute to problem solving and work with high attention to detail in a fast-paced environment. Responsibilities: Research, review, and analysis of company disclosures (eg, sustainability reports, annual reports) to evaluate companies emission performance, alignment to regulatory regimes and target setting in context of Net Zero among other initiatives such as SBTi, TCFD etc Enhancement and maintenance of target information and other relevant climate datapoints deemed necessary for upkeep of Net Zero products and services. Contribute to data interpretation and methodology development around the net zero effort. Support colleagues within Sales and Client Relations teams in general and project specific client questions / concerns related to Net Zero products and services. Support team with quantitative analysis and research on climate strategies of companies. Identify opportunities and find creative approaches which enhance efficiency and streamline work and processes within Climate team and its workings. Support improvement and maintenance of soft infrastructure to enable smooth sales of product package and post sales efforts for net zero products and services, including but not limited to process documentation, knowledge management and methodology upgrades. Ensure data quality, accuracy, and completeness through rigorous validation processes. Qualifications : A minimum of 0 to 2 years of relevant experience relating to data or research; any experience in climate change data is bonus. A masters/ advanced degree in environmental sciences / engineering/ economics/ MBA with sustainability focus / or a related field. Integrity, organizational skills, and high attention to detail. Ability to prioritize multiple tasks in a high-pressure, deadline-driven environment. Ability to conduct deep dive research based on client needs and process requirements. Excellent command of Excel and good working knowledge of all Microsoft Office applications. Strong research and analytical skills, ability to quickly process large amounts of data and information. Excellent verbal and written command of English. Willingness to work with a highly collaborative, flexible and innovative team across different locations. Regular work hours with slight flexibility to collaborate with colleagues and stakeholders in different time zones.
Posted 1 month ago
1 - 2 years
3 - 4 Lacs
Pune
Work from Office
Basic Knowledge about Payroll Processing, Income Tax, Professional Tax,Provident Fund, LWF Law. Basic salary related tax knowledge is required. Basic knowledge about MS office-especially excel. Minimum one year experience in India payroll processing. Secondary Good written and verbal communication. Email usage-preferably MS Outlook. Core Competencies: Service Orientation - Should beaware of both - the internal as we'll as external customers and their needs; andis committed to meeting the customers evolving, long-term needs - the focus ison SERVICE Result Orientation - Should beable to direct efforts towards developing and implementing realistic actionplans to meet business objectives; with a sense of urgency - the focus is onachieving RESULTS Initiative - One must notonly understand and accept the responsibilities towards his/her job; but also,proactively works towards identifying challenges and its resolution - the focusis on seeking SOLUTIONS Professionalism - Should havein-depth knowledge of all functions and displays not only required skill set,but also ethics and integrity while conducting the job - the focus is onPROFESSIONALISM Cooperation - One mustensure completion of all tasks at hand and simultaneously extends support toteam members and displays joint ownership towards achieving businessobjectives - the focus is on TEAMWORK Communication/Feedback- Shouldbelieve in providing feedback to other associates and receiving feedbacks toenhance performance, thereby meeting business objectives - the focus is on OPENCOMMUNICATION Working Model: Work-from-office Shift timing: Day shift
Posted 1 month ago
- 2 years
2 - 4 Lacs
Pune
Work from Office
Primary Basic Knowledge aboutPayroll Processing, Income Tax, Professional Tax, Provident Fund, LWF Law. Basic salary relatedtax knowledge is required. Basic knowledge aboutMS office-especially excel. Minimum one yearexperience in India payroll processing. Secondary Good written andverbal communication. Emailusage-preferably MS Outlook. Core Competencies: Service Orientation - Should beaware of both - the internal as we'll as external customers and their needs; andis committed to meeting the customers evolving, long-term needs - the focus ison SERVICE Result Orientation - Should beable to direct efforts towards developing and implementing realistic actionplans to meet business objectives; with a sense of urgency - the focus is onachieving RESULTS Initiative - One must not onlyunderstand and accept the responsibilities towards his/her job; but also,proactively works towards identifying challenges and its resolution - the focusis on seeking SOLUTIONS Professionalism - Should have in-depthknowledge of all functions and displays not only required skill set, but alsoethics and integrity while conducting the job - the focus is on PROFESSIONALISM Cooperation - One must ensurecompletion of all tasks at hand and simultaneously extends support to teammembers and displays joint ownership towards achieving business objectives - the focus is on TEAMWORK Communication/Feedback - Shouldbelieve in providing feedback to other associates and receiving feedbacks toenhance performance, thereby meeting business objectives - the focus is on OPENCOMMUNICATION Working Model: Work-from-office Shift timing: Day shift
Posted 1 month ago
3 - 7 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Roles & Responsibilities End to end request governance for raw material data management - On-time initiation (within 24h of request receipt), adherence to the standard turnaround time (TAT) for all requests Understand the objective of the request. If needed, seek clarification/project background/missing information for initiating the request Handling supplier communication effectively, highlighting delays in getting supplier information & on-time escalation Timely update & maintenance of the Global Request Tracker (GTR) - GTR must be utilized as the single global source of reference for the entire lifecycle of each request within RM data management Timely, effective and transparent communication with global stakeholders for all requests Technical expertise - High standard of technical understanding of regulatory requirements for raw materials within all categories of use (Cosmetics, OTC, Drugs, Food/Nutritional s etc.) Knowledge of toxicology & safety assessment related information for raw materials within all categories of use (Cosmetics, OTC, Drugs, Food/Nutritional s etc.). Maintain a strong collaboration with the Toxicology partners to learn & quickly adapt for information requirement from suppliers as per specific request needs Data varsity - right first-time information collection & validity of the high volumes of data incoming for all requests should be maintained Understand the end-to-end data connectivity across all systems & maintain high standard of data accuracy at the time of data entry in the systems Sustain an Ownership Mindset - Complete all requests, right-first time & on-time (within TAT) Ensure to meet the KPIs on quality & productivity consistently Soft skills required (must have) - Project/ Request management - Given the huge number of requests that flow in this project, efficiency in overall & individual request, time & task management is highly required Disciplined execution & ability to provide attention to detail - Should be fully focused and evaluate the information thoroughly and follow the process in disciplined way to ensure on time visibility to the stakeholders and flawless execution to meet the individual request timelines. Communication skills - Effective, timely and proactive communication with all internal & external (suppliers) stakeholders Problem solving - Understand the criticality of the problem & seek practical, time-bound solutions to overcome the challenge Critical thinking - Asking right questions, avoidance of redundant questions, steps, processes & learning from past experiences to extrapolate the lessons to other requests Sense of urgency & learning Agility - Understand the urgency and its impact to the business. Apply the learnings immediately in the ongoing and future projects/work. Agility & Resilience - ability to work under fast paced conditions, taking quick alignments for faster decision making
Posted 1 month ago
- 2 years
2 - 4 Lacs
Chennai
Work from Office
Job Title: Customer Onboarding Executive Location: Chennai Department: Customer Onboarding No of Vacancies : 3 Employment Type: Full-time Job Summary: We , Navia Markets Limited , are looking for a dynamic and customer-focused Customer Onboarding Executive to join our team. The ideal candidate will be responsible for converting leads into active customers, onboarding them onto our trading platform, and providing continuous support across various communication channels. Key Responsibilities: Convert leads into active and engaged customers. Onboard clients onto our trading platform and ensure they are well-acquainted with its features and usage. Provide proactive support through WhatsApp, phone calls, emails, and other channels. Maintain a professional and long-term relationship with customers to ensure satisfaction and retention. Achieve monthly conversion and support targets consistently. Coordinate with internal teams to resolve customer queries effectively. Qualifications: Bachelor s degree in B.Com, BBA, or related field. Strong Interest in sales and customer relationship management. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Benefits: Attractive performance-based incentives. Provident Fund (PF) and Gratuity. Supportive and growth-focused work environment.
Posted 1 month ago
1 - 2 years
3 - 4 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
What does a great Client Support Analyst do? Key Responsibilities Take ownership of issues and investigate them to resolution. Ensures proper escalation and response to customer issues team both to the customer directly and to other departments within InvestCloud Focus on security practices and data segregation Ensure escalated issues are resolved in a timely and efficient manner Ensure daily scheduled activities are completed on time and with high a degree of accuracy Ability to digest changes and come up with readiness assessment Communicate clear requirements to escalation point when needed. Ensure leverage of knowledge base and formal postmortems to continuously improve the platform Adheres to, follows, recommends, updates and mentors junior staff members on standardized IT processes Qualifications Minimum 1-2 year of experience in Application Support Prior experience supporting a cloud-based platform is a huge plus Strong customer service focus Excellent verbal and written skills required Excellent time management and organization skills Must be able to work in a fast-paced environment and manage priorities Analytical skills with a dedicated eye to detail, thoroughness and follow up Work Conditions Office hours but depending on client requirements out of hours could be required / On-call availability Working with team members around the country using video conferencing
Posted 1 month ago
1 - 6 years
3 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The position may not be available immediately after you apply, but we encourage you to upload your CV if youre interested in participating. We have exciting projects coming soon with plenty of tasks, and we want to stay in touch with you. Once the role becomes available and you meet the criteria, you will be our priority candidate to join the project among the first, and we will reach out to you as soon as possible. About the Company At Mindrift , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Astronomy, you ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: Generate prompts that challenge AI. Define comprehensive scoring criteria to evaluate the accuracy of the AI s answers. Correct the model s responses based on your domain-specific knowledge. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you ll help shape the future of AI while ensuring technology benefits everyone. You have a Masters degree in Astronomy, Astrophysics, Astronomical and Space Sciences or any other related field. You have at least 3 years of professional experience in Ast
Posted 1 month ago
2 - 4 years
4 - 6 Lacs
Sanand
Work from Office
Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. Defines and writes preventative maintenance schedules. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Posted 1 month ago
2 - 4 years
4 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Who we are At Twilio, we re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Expert - Onboarding and Compliance Support About the job At the Onboarding and Compliance Support team, were not just fighting against bad actors; were champions for our customers success. As a pivotal member of our Onboarding and Compliance Support team, youll be the shield that guards the realms of communication, ensuring that our customers can operate in a secure and compliant environment, free from external threats. Responsibilities In this role, you will: Deliver top-tier customer service, embodying Twilios values of empathy, human warmth, and technical expertise in every interaction via emails, calls or chat. Navigate customers through compliance, providing expert advice, and resolving issues. Guide customers and partners through compliance processes, offering expert advice, evaluating alternatives, and resolving account suspensions. Apply critical thinking to identify and prevent fraudulent activity, ensuring the integrity and security of our users accounts and the Twilio platform. Twilio operates a 24/7 support model, requiring availability to work weekends and holidays as needed. This role involves working rotational shifts during either the APAC or EMEA time zones. Take ownership of high-impact support tickets and queues, ensuring efficient management and adherence to Support SLAs while aiming for high CSAT scores. Provide timely and concise updates on significant issues, incidents, and escalated cases, including challenges in processes, and proactively communicate with customers to offer updates and next steps. Continuously identify and implement improvements to processes and procedures to enhance customer experience and service excellence in collaboration with global Onboarding and Compliance teams. Serve as a key communicator and collaborator across various Twilio departments to address urgent customer concerns promptly and deliver effective solutions for customer needs. Youll be at the heart of Twilios mission, directly contributing to the safety and trust our customers place in us. Youll have the opportunity to work with a team that values innovation, collaboration, and proactive problem-solving. Youll enhance your skills in a dynamic, fast-paced environment that challenges you to bring your best every day. Qualifications Required : Fluency in English. 2- 4 years of experience in handling cases in compliance, fraud, or abuse domains, with a solid understanding of the relevant terminology. Strong technical proficiency with experience in common enterprise operating systems, Eg: Windows & macOS. Proven experience in delivering live support, including phone support, Zoom, or similar platforms. Assisting with A2P 10DLC Campaign Registration/Rejections Live Phone Support for Account compromise and compliance violations Resolving Account Suspension Due to Compliance Violations Navigating GDPR Compliance for European Customers and working on DSR requests. A demonstrated history of customer focus and empathy, with the ability to articulate complex issues to both technical and non-technical audiences. A strong desire to learn new skills, develop expertise, and support others in the field. Effective and efficient handling of escalations Eg: Account Verification Delay Escalation Campaign Rejection Due to Policy Violation Dispute Over Account Suspension Delayed Onboarding Due to Incomplete Documentation Desired: Proven time management skills, with the ability to thrive under pressure and work independently (ownership mentality). Proficient in developing workflows to maintain efficiency while adhering to standard processes and procedures. Demonstrated capability to identify process and team improvements, with a proven track record in creating and curating internal and external documentation. Over 3+ years of experience handling cases in compliance, fraud, or abuse domains, with a solid understanding of the relevant terminology. Experience with compliance, fraud, or abuse tooling or rule engines, and the ability to interpret associated reports. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com .
Posted 1 month ago
2 - 9 years
4 - 11 Lacs
Mumbai
Work from Office
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
Posted 1 month ago
4 - 9 years
6 - 11 Lacs
Mumbai, Nagpur, Thane
Work from Office
Sprinklr Solutions Pvt Ltd is looking for Principal Solutions Consultant to join our dynamic team and embark on a rewarding career journey. Solution Development : Collaborate with sales teams to understand customer requirements and develop tailored solutions that align with client objectives and business needs. Conduct thorough discovery sessions and needs assessments to identify pain points, opportunities, and desired outcomes for prospective clients. Leverage your technical expertise to architect and design comprehensive solutions that address customer challenges and deliver value. Product Demonstrations and Presentations : Deliver compelling product demonstrations, presentations, and proof-of-concepts (POCs) to showcase the capabilities and benefits of our solutions to prospective clients. Articulate complex technical concepts in a clear and concise manner, adapting messaging to resonate with different audiences and stakeholders. Sales Support and Enablement : Serve as a subject matter expert on our products, services, and industry trends, providing guidance and support to sales teams throughout the sales cycle. Collaborate with marketing and product teams to develop sales collateral, presentations, and other materials that support sales efforts and enhance product messaging. Client Engagement and Relationship Management : Build and maintain strong relationships with clients, acting as a trusted advisor and advocate for their success. Conduct regular follow-ups with clients to ensure satisfaction, address any concerns or questions, and identify opportunities for upselling or cross-selling additional products or services. Technical Consultation and Solution Implementation : Provide technical consultation and guidance to clients on solution implementation, configuration, and integration best practices. Collaborate with implementation teams to ensure successful solution deployment and customer onboarding, resolving any technical issues or challenges that arise.
Posted 1 month ago
4 - 9 years
6 - 11 Lacs
Prayagraj, Varanasi, Ghaziabad
Work from Office
Achieve sales target as per ABP and debtors management Handling the existing Channels & Appointing new channels or new accounts and hand hold those accounts to generate constant business Develop relationship with Architects,Consultants & PMC to get more business To monitor stocks regularly at company warehouses. Monitor Competition , provide information to the reporting manager and discuss to arrive at suitable action. Sales Product training to the channel partners Focus on enhancing the share of business from Channel / Customers / Influencers Accurate sales forecasting Key Responsibilities: Ducted ,VRF & chiller Knowlegde Short Info Posted: 0 day(s) ago Location: Lucknow Qualifications: B tech Mechanical Experience: 4 Years - 0 Months To 7 Years - 0 Months
Posted 1 month ago
5 - 10 years
7 - 12 Lacs
Hyderabad
Work from Office
In this role, you ll join the Live Service Delivery team, and report to the Sr Manager, Escalated Care Your role will be leading and managing a team of specialists who provide care and experiences for our fans and internal business partners. They will support customer requests related to GDPR and Privacy collaboration with the EA legal department. Your focus is on building a team known for taking care of our fans and recovering experiences. You are continuously improving and dedicated to being an excellent communicator and leader. You are passionate about inspiring others and leading them successfully through change (and have done so before). You have a track record of exceeding expectations and meeting objectives. With respect and trust, you establish and foster collaborative relationships across all stakeholders. You efficiently and consistently maintain a strong focus on quality and detail while managing your own time and workload. You are an advocate for the fan and the advisor experience. You re known for your ability to do the right thing for the fan and the business. You know when to follow process, when to go out of process, and when to advocate for change to processes. You challenge the status quo in a respectful and productive way. You take pride in helping fans get the most from their experience with EA and don t rest on doing what we did last time being good enough. Responsibilities Manage a team that provides specialized care and support to our fans, and internal teams. Provide leadership, coaching, and feedback to your team members to meet KPIs, goals, and objectives. Identify strengths and opportunities for advisors on your team and facilitate career development regularly through coaching and 1:1 meetings. Establish a collaborative, inclusive, and positive working environment through open communication, a positive approach, and intentional collaboration. Dig into your teams results and deliver action-focused insights and analysis to your manager. Continuously look for solutions to improve current processes and systems. Additional Information: If you re interested in this role, you ll need these skills or experiences: Minimum of 5 years experience in the contact center business Experience securing and deploying resources effectively and efficiently Effective communication skills, both written and verbal Team-oriented operating style Success in leading transformational change in a diverse operating environment Creative problem solver Attention to detail
Posted 1 month ago
5 - 11 years
7 - 13 Lacs
Guwahati
Work from Office
Date Posted: 2025-05-07 Country: India Location: House No. 9, Rup Konwar Path, Beltola Tin Ali, Guwahati- 781028 Assam India Field Executive- Service
Posted 1 month ago
5 - 11 years
7 - 13 Lacs
Siliguri, Bardhaman
Work from Office
Date Posted: 2025-05-02 Country: India Location: Spencer Plaza, Ground Floor, Burdwan Road, Siliguri - 734 005, India Job Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Siliguri. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least 36 months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a Petro card The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!.
Posted 1 month ago
8 - 13 years
25 - 30 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Achieve sales target as per ABP and debitors management Handling the existing Channels & Appointing new channels or new accounts and hand hold those accounts to generate constant business Develop relationship with Architects,Consultants & PMC to get more business To monitor stocks regularly at company warehouses. Monitor Competition , provide information to the reporting manager and discuss to arrive at suitable action. Sales Product training to the channel partners Focus on enhancing the share of business from Channel / Customers / Influencers Accurate sales forecasting Key Responsibilities: Short Info Posted: 0 day(s) ago Location: Bengaluru Qualifications: BE Experience: 8 Years - 0 Months To 12 Years - 0 Months
Posted 1 month ago
- 1 years
2 - 3 Lacs
Bengaluru
Work from Office
The key focus for a Recruiter is to execute sourcing strategies and plans with a focus on passive candidates, with the aim of achieving high quality, cost-effective and timely filling of roles. You will work closely with the Recruitment Relationship Manager and stakeholders to recommend and develop a sourcing strategy. Based on your experience, you will recommend enhancements to ensure recruitment strategy effectiveness and will initiate and drive best-practice sourcing strategies. Your duties may include, but are not limited to: Responsible for identifying talent that meets specific client requirements. Build a strong working relationship with Recruitment Relationship Manager and stakeholders. Understanding & analyzing the requirement of the position based on clients specifications. Utilize a variety of recruiting strategies to focus on direct sourced (passive) candidates. Involved in sourcing profiles through job portals, internal databases, and professional networking. Utilize the internal database to identify potential candidates and post jobs on the portals to increase the pool of candidates. Call potential candidates in the US and discuss the job openings. Provide exceptional candidate care and ensure that candidates are effectively pre-screened before. Select and qualify candidates based on skill, cultural, and motivational fit, utilizing behavioral-based Approach and screening criteria. Maintain timely and accurate information on all candidate interactions. Proactively pipeline talent and create pre-qualified candidate talent pools in line with the clients. QUALIFICATION: Bachelor s/Master s degree from a Computer Science or IT Background. (For recent under-graduates: They should have all the semester s original mark sheets. No active backlogs) 0 - 1 years
Posted 1 month ago
- 1 years
2 - 3 Lacs
Bengaluru
Work from Office
The key focus for a Recruiter is to execute sourcing strategies and plans with a focus on passive candidates, with the aim of achieving high quality, cost-effective and timely filling of roles. You will work closely with the Recruitment Relationship Manager and stakeholders to recommend and develop a sourcing strategy. Based on your experience, you will recommend enhancements to ensure recruitment strategy effectiveness and will initiate and drive best-practice sourcing strategies Your duties may include, but are not limited to: Responsible for identifying talent that meets specific client requirements. Build a strong working relationship with Recruitment Relationship Manager and stakeholders. Understanding & analyzing the requirement of the position based on clients specifications. Utilize a variety of recruiting strategies to focus on direct sourced (passive) candidates. Involved in sourcing profiles through job portals, internal databases, and professional networking. Utilize the internal database to identify potential candidates and post jobs on the portals to increase the pool of candidates. Call potential candidates in the US and discuss the job openings. Provide exceptional candidate care and ensure that candidates are effectively pre-screened before. Select and qualify candidates based on skill, cultural, and motivational fit, utilizing behavioral-based Approach and screening criteria. Maintain timely and accurate information on all candidate interactions. Proactively pipeline talent and create pre-qualified candidate talent pools in line with the clients. Bachelor s/Master s degree. (For recent under-graduates: They should have all the semester s original mark sheets. No active backlogs) 0-1 year of experience in customer support, sales, or non-IT recruitment background. The
Posted 1 month ago
- 4 years
2 - 6 Lacs
Chennai
Work from Office
Join us as a Customer Service & Operations Analyst This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You ll be actively participating in initiatives to improve customer service, processes and procedures You ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role Were offering this role at associate level What youll do In this key role, you ll be providing crucial support to customers and colleagues in our contact centres. You ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. You ll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Acting as a liaison point between other teams to coordinate activities and mitigate the impact of incidents Keeping accurate records of day-to-day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills youll need To be successful in this role, you ll need to have excellent planning and organisational skills, along with good attention to detail. You ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You ll also need: Experience of analysing and using performance data The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including Excel Hours 45 Job Posting Closing Date: 21/05/2025
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Gurugram
Work from Office
Manage emails, information, and other communications; answer where possible highlight and prioritize those that need MD attention Plan and maintain MDcalendar and recurring tasks, arrange appointments, organize and set agendas and action points for all his meetings Act as follow-up Manageracross the Board and Senior Leadership Team to ensure that a wide range of agreed actions are being executed Type up notes, emails, presentations and reports; circulate and file information effectively Book transport and accommodation as and when required Attend Senior Leadership Team meetings to take notes and action points Working alongside our Sustainability Champions to identify and implement ways to reduce waste and increase efficiency throughout the business Maintain reports, administrative systems, database and server protocols. Collaborate effectively with all staff, clients, and suppliers Requirements Previous EA experience at CEO/Director level Exceptional organizational skills to work without supervision Maintain 100% confidentiality, demonstrate diplomacy and tactfulness Exceptional communication skills both verbal and nonverbal to influence and persuade Focus on business priorities and all functions to ensure client and other stakeholder satisfaction Ability to remain calm under pressure and manage conflicting priorities Strong Microsoft skills. Ability to take and record accurate notes/minutes in complex meetings Accountable and committed to the task in hand Approachable to clients and colleagues
Posted 1 month ago
2 - 5 years
4 - 7 Lacs
Gurugram
Work from Office
Job Overview: As a Shift Manager, you will oversee kitchen operations, ensuring food quality and operational efficiency while managing staff and coordinating emergency logistics. Key Responsibilities: Master menu items, ingredients, and preparation methods Maintain kitchen sanitization standards Manage peak service periods efficiently Track inventory and report stock levels accurately Minimize kitchen waste through best practices Manage operational software and documentation Ensure staff grooming and hygiene standards Coordinate shift operations per standard procedures Manage emergency delivery arrangements Submit accurate daily operational reports Requirements: High school diploma (culinary education a plus) 2+ years kitchen experience with food preparation Advanced understanding of kitchen operations Inventory management proficiency Kitchen management software proficiency
Posted 1 month ago
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The job market in India is rapidly evolving, with a growing demand for professionals specializing in focus roles. These positions require individuals to have a keen eye for detail and the ability to concentrate on specific tasks or projects. Job seekers looking to break into the focus job market in India have a variety of opportunities available to them.
These major cities in India are actively hiring for focus roles, offering a plethora of job opportunities for aspiring professionals.
The estimated salary range for focus professionals in India varies based on experience level. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of focus, a typical career path may include roles such as Junior Focus Analyst, Focus Specialist, Senior Focus Manager, and eventually progressing to a Focus Director or Chief Focus Officer.
Alongside focus, professionals in India are often expected to have skills such as attention to detail, time management, problem-solving, and strong analytical abilities.
As you prepare to enter the focus job market in India, remember to showcase your ability to concentrate and pay attention to detail during interviews. With the right skills and mindset, you can confidently apply for focus roles and excel in your career. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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