Zensar Technologies is looking for BUSINESS FINANCE MANAGER to join our dynamic team and embark on a rewarding career journey. Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company Use financial modeling to simulate financial scenarios Present potential scenarios and outcomes to management team Manage the preparation and publication of departmental and organization financial documents Collaborate with management on development and execution of funding strategies Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles Develop or recommend solutions for problems or situations

About Upstox : At Upstox, we re building the future of investing simple, powerful, and for everyone. Were one of India s fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys.Were not just moving fast we re moving with purpose. If you thrive in a high-energy, high-impact environment, youre in the right place. The Role: CEO s Office - Strategy & Execution : This isn t your typical strategy role. As part of the CEO s Office, you ll be the right hand to the CEO and the heartbeat of the leadership team solving complex business problems, leading mission-critical initiatives, and driving impact across the organization.You ll get a front-row seat to the toughest decisions, the boldest bets, and the most exciting opportunities in our journey. If youre a doer with sharp instincts, high EQ, and an operator s mindset we want you on this rocket ship. What You ll Own Be the CEO s Strategic Partner - Own cross-functional initiatives, translate vision into execution, and act as an internal accelerator for strategic goals. Drive the Big Bets - Spot opportunities, size markets, assess risks, and help the company make bold, data-backed decisions. Keep Leadership Aligned - Work across CXO and business teams to keep performance, priorities, and accountability sharp and focused. Be the Execution Engine - Help turn meetings into movement follow through, drive ownership, and ensure high-priority initiatives are executed effectively. Power Up Communications - Craft crisp board decks, CEO updates, and internal narratives that rally the company behind the mission. Incubate 0 to 1 - Identify white spaces, run pilots, test fast and either scale or pivot quickly. Fix What s Broken - Spot inefficiencies, unearth blockers, and build smarter systems that scale with speed. Who You Are Someone with 6-8 years of experience in consulting, strategy, investing, or leading operations at a fast-growth company. A thinker and a doer. You re strategic, but you also love to roll up your sleeves and make things happen.Sharp with numbers, sharper with people. Comfortable with ambiguity, pressure, and navigating senior stakeholders. Relentlessly resourceful. You take ownership, figure things out, and never wait to be told. An exceptional communicator in decks, in documents, and in meetings. MBA from a top-tier institute strongly preferred, but not required if your experience speaks louder. Why This Role Rocks You ll operate at the highest levels of decision-making and execution in one of India s most ambitious fintechs. You ll influence the direction of a company that s redefining how India invests. Youll have a front-row seat to real-time leadership, strategy, and innovation.No two days are the same and every day counts. Ready to Drive Impact at Scale? We re looking for someone who wants more than a job someone who wants to build, lead, and shape the future. If that s you, apply now !

Process: *Retrieve the correct medical record of a patient, review & validate completeness of documentation along with signatures, orders for diagnostic tests etc. * Review and validate and/or assign/modify, providers, Dates of service, CPT codes, Diagnoses and modifiers by following general coding guidelines, payer specifications and client specifications if any. *Adhere to the standard operating procedures and instructions related to the process in coding. * Communicate if there are documentation deficiencies or any other issues which prevent compliant coding. * Be focused on self learning and update his/herself with the latest updates of the coding industry. * Keep their coding credentials active by submitting their CEUs and renewing their credentials.

KPMG India is looking for Assistant Manager - SFDC - Technical to join our dynamic team and embark on a rewarding career journey. Lead and manage a team of Salesforce developers, administrators, and analysts to support the ongoing development and optimization of Salesforce solutions. Collaborate with business stakeholders to gather requirements, define objectives, and prioritize initiatives to enhance Salesforce functionality and user experience. Design and implement custom Salesforce solutions, including configuration, customization, workflows, process builder, and Lightning components, to meet business requirements. Manage Salesforce user roles, profiles, permissions, and security settings to ensure data integrity, compliance, and user access control. Develop and maintain data management strategies, including data modeling, migration, cleansing, and de- duplication, to maintain the quality and consistency of Salesforce data. Monitor system performance, diagnose issues, and implement solutions to optimize Salesforce performance and scalability. Oversee Salesforce integration initiatives with third- party systems, applications, and data sources to streamline business processes and enhance productivity. Provide technical guidance, support, and training to Salesforce users and stakeholders to maximize adoption and utilization of Salesforce features and capabilities. Stay informed about Salesforce best practices, updates, and new features, and assess their potential impact on our organization's Salesforce implementation.

To provide the interface between mining Deptt. And IT Delivery team by mapping business requirements to technical requirement, Defining Program governance and monitoring the progress, managing risks and taking corrective measures. Implementing the best practices and proposing new IT solutions for improvising the program efficiency .

Job Description Overview of the role: Freshworks seeks a self-motivated senior engineer to work alongside multi-disciplinary teams that build and scale our products. As a Staff Software Engineer, you will establish and drive the engineering standards and benchmarks the teams you work with will live up to. You will own and elegantly solve the most challenging problems for your teams. You will lead by example and demonstrate with your work ethic and disciplines exactly how great engineers bring value every single day to a growing organization like ours. Young, enthusiastic engineers will look up to you for everyday guidance and mentorship and will find it a joy working alongside you. Responsibilities: As an engineering leader, understand, own, and deliver the Engineering Roadmap for your teams. As a software architect, design, document, deliver the most elegant, practical solutions to challenging engineering problems. As an experienced engineer, identify and help prioritize the most critical technical debt alongside solutions and iterative plans to chip away at the debt. As a persistent student, stay abreast with the latest technological advancements and find opportunities to find timely alignments with our internal needs. As a senior programmer, establish a high bar for writing maintainable software through your own coding efforts, code reviews, and code sanity standards integrated into the CI pipelines. As a mentor, provide timely assistance and guidance to our inspired, young engineers as they attempt to crack a variety of engineering problems. As a visionary, aspire to achieve and define the next generation in technical and engineering standards. As a collaborator, work with cross-functional teams of your own and across teams and products for critical projects As an ace troubleshooter, take on the most critical and challenging problems occurring in production and help analyse and solve them, while identifying preventive measures As a customer champion, internalize the customer s expectations and bring a customer focus to all engineering design and implementation you own. Requirements: Education: Bachelors Degree in technical field OR equivalent work experience A minimum of 10 years of relevant professional experience A minimum of 10 years of software development experience in an individual contributor role Experience developing software in a commercial software product development environment. Experience working with cross-functional teams. A polyglot in programming languages with the ability to learn new technologies as the need arises. Experience building and maintaining software for scale. Clear spoken and written communication Accomplished record of bringing significant value as an individual contributor

KPMG India is looking for Assistant Manager - AWS Data Engineering to join our dynamic team and embark on a rewarding career journey. Data Architecture Design : Designing and implementing scalable, distributed, and high- performance data architectures using AWS services like Amazon S3, Amazon Redshift, Amazon EMR, AWS Glue, and others. Data Processing and ETL : Building and managing Extract, Transform, Load (ETL) pipelines to collect, process, and transform large volumes of data using AWS tools like AWS Glue, Apache Spark, or custom scripts. Data Warehousing : Developing and managing data warehouse solutions using AWS Redshift or other relevant technologies to enable efficient data storage and analytics. Data Governance and Security : Implementing data governance frameworks, access controls, encryption, and compliance standards to ensure data security and regulatory compliance. Data Visualization and Analytics : Integrating data with analytics and visualization tools like AWS QuickSight, Tableau, or Power BI to derive insights and support decision- making processes. Performance Optimization : Optimizing data pipelines, storage, and querying performance for enhanced efficiency and cost- effectiveness. Qualifications and Skills : AWS Expertise : Proficiency in various AWS data services like S3, Redshift, Glue, EMR, Lambda, Kinesis, and related AWS data analytics and storage solutions. Data Engineering Skills : Strong understanding of data modeling, ETL processes, data warehousing, data lakes, and big data technologies. Programming and Scripting : Proficiency in programming languages like Python, SQL, Scala, or Java, as well as scripting for data processing tasks. Data Visualization Tools : Familiarity with tools for data visualization and analytics like QuickSight, Tableau, or Power BI. Key Attributes : Analytical Thinking : Ability to analyze complex data sets, identify patterns, and derive actionable insights. Problem- Solving Skills : Capability to troubleshoot data- related issues and optimize data pipelines for efficiency. Team Collaboration : Effective communication and collaboration with cross- functional teams, data scientists, analysts, and stakeholders.

LOCATION- PAN INDIA WORK MODE- REMOTE (WORK FROM HOME) Company Overview 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. About the role As a part of our Practice Development team, you will be responsible for executing time critical research across projects. Associates at 1Lattice are integral to delivering customer delight by collaborating with clients, team leads, and 1Lattice Expert nodes. Associates are also involved in enhancing the 1Lattice network by enriching the pool of expert nodes across their practice segment. Being a part of the Practice Development team, you will have the opportunity to work with clients directly as you build research expertise and ability to tailor advisory solutions for their unique needs. Key Responsibilities Understanding the scope of the project and demonstrate flexibility in addressing a clients changing requirements Industry research aimed at sourcing leads and enhance the existing pool of practice nodes. Confidently approach senior practice specialists and recruit nodes in line with a clients requirements Develop a deeper understanding of an industry to appreciate the dynamics and structure of the industry. Master the client relationship workflow, and seamlessly execute and improve processes. Ensure client delight while also creating a win-win for our Expert Nodes Skills Customer-centric attitude, excellent communication and interpersonal skills. Proven experience in communicating effectively and building relationships quickly over the phone A logical and focused approach in solving client problems Resourceful and proactive approach to consulting assignments at hand Experience of having worked in advisory or Sales/BD setting would be an added advantage. Very good listener, and deep empathy towards clients to respond to their needs Qualifications Excellent communication skills in oral and written English Bachelors degree or higher from a top tier university Freshers can apply Connections and Network of industry professionals will be a plus. CTC- 1.8 Lpa + Perks

Background of The Hans Foundation . Over its 15 years of existence, THF has reached more than 35 million beneficiaries through its programs. THF works with communities through direct implementation of projects on the ground in addition to providing local management and monitoring support to not-for-profit organisations in India funded through THF USA and RIST. Background of the Project Project: Mobile Community Outreach Rehabilitation for Persons with Disabilities The early the better believing in this approach, The Hans Foundation has been supporting a number of projects to facilitate the early years of development. It provides supportive services to children and adult with disabilities who more often lack access to the comprehensive and intensified services in those magical years of development and also needed across the lifespan. This approach dramatically improves individual s chances to reach their full potential and functioning, have better quality of life and take up their right place in the society as adults. The Hans Foundation is creating more such facilities and services in the country to reach the last mile of targeted community while aiming to achieve the goal Persons with disabilities are socially included and living a valued & productive life . This project would be operated through mobile bus/van for early intervention, healthcare and rehabilitation, multidisciplinary interventions which is part of our broader effort to improve the lives of all children and adults with disabilities and to support reforms in the social system. The project will facilitate PWDs in accessing the disability certificate, Govt schemes, assistive aids and appliances and others benefits provided by the government. 1. General Information Location: Assam (Kokrajhar) Type of Employment: Contractual, renewable basis project requirements No. of Position: 01 Reporting to: Project coordinator 2. Duties & Responsibilities Speech & Hearing assessment Hearing testing and intervention Conduct Speech therapy sessions Recommendation and Distribution of hearing aids Home visits and follow up services Conducting screening camps Record keeping & Documentation. Organizing & Conducting Training programs Any other activities given time to time 3. Other Indicative Requirements Educational Qualifications BASLP or equivalent Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.) Minimum 3 to 5 years of relevant work of working with children with developmental disabilities. RCI registration as professional in Speech Therapist. Experience in Community based rehabilitation and Disabilities Strong written and verbal communication and capability to relate and interact with multicultural teams. Giving close attention to details and demonstrated ability to handle sensitive or confidential information. Have an empathetic & compassionate attitude. Sensitive towards the needs of children Ability to analyse complex problems, craft possible solutions and recommendations. Working days and Timings Monday - Saturday (2nd and 4th Saturdays off) Timings - 09:00am to 05:00 pm, 8 hours of duty Holidays : As per THF Holiday List THF is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. We do not discriminate in employment on the basis of caste, creed, religion, sex, sexual orientation, marital status, disability, or any other such matter.

The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Job Conversion Coordinator Description About the Company As the world s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary Once the subtitle file is delivered from Production, a Conversion Coordinators role is to carry out the final technical checks, convert the subtitle file to the Client specified format and then deliver it to the Client Servicing team for delivery to the Client. Responsibilities As a C&D Coordinator in the conversion and delivery Team, you will: Checking and converting files for conversion and Delivery. Reporting errors in files to the team lead. Checking for and applying studio requirements to final files from QC, Tech Services, Editorial, etc. Updating the scheduler/team lead about any A typical instructions. Ensure work orders are completed and delivered by the deadline mentioned. Follow-up with concerned departments on updates related to the Work Orders. Ability to work independently with minimum supervision. Follow department specific schedules, guidelines and demonstrate schedule adherence, and attendance. Participate in all job and personal knowledge training programs. Liaise and work with other departments for any related work. Communicate clearly and effectively with clients internal / external. Requirements Good comprehension skills. Effective communication skills with Strong customer service focus. Team player, detail-oriented, ability to multi-task and work under tight deadline. Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. Good research skills. Good typing speed and accuracy. Should be Accountable / Dependable. Should be methodical, possess a disciplined work approach and have an eye for detail. Ability to multi-task and work on tight deadlines. Good Knowledge of computers and internet Ability to multi-task. Good problem-solving skills with excellent divergent thinking ability Open to work in all Shifts including day / night. Knowledge of different image and video formats What You Bring: You are a Team player, detail-oriented, proactive. You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & entertainment distribution channels You can operate in a fast-paced, deadline-driven environment Flexibility to work extended hours and/or weekends to meet team requirements Sound technical knowledge and excellent command of Microsoft Windows systems, Microsoft Office Suite, and Microsoft OneDrive, along with good research skills. Benefits You will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Description Summary Responsible for activities and processes that help the sales organization achieve business objectives Execute within a well defined sales/commercial framework. There is generally a step by step sequence of standard tasks which need to be followed to achieve an end result. Work is typically subject to tight oversight. This may be in form of human or systems checking. May be responsible for supporting targeted clients, stable regions, and/or small sales territories. Job Description Roles and Responsibilities Submit budgetary quotation along with specifications Tracking new tenders through online eProcurement / GEM portal/Govt Website/Other Media sources Any tender related to our products download & send tender to modality / GAM / RGM / HPM / relevant stakeholders and follow for decision on Bidding Any deviation take input from Stakeholder, shares the deviation points, Prepare amendment letter along with changes in T&C and submit representation to customers Attending Prebid meeting to Support Sales Team Tracking amendment points in portal/websites and ensuring timely decision to Bid/Not Bid taken by coordinating with Stakeholders Ensure Proper documentations for tender submission, no documents to be missed or incorrectly submitted Submit Tender Following the SOP , taking all relevant Approvals and Ensure timely Submission before due date Ensure no tenders are missed in tracking or Submission once decision to Bid is taken End to End Follow up for EMDs Continuous tracking of Tenders post bid submission Maintain Reports and Analytics on Tenders and give suitable inference to Business Post Award of contract follow up for BG, PBG, EMD, PO etc up Order Booking Ensure Support in documentation, customer queries till Payment collection Required Qualifications This role requires basic experience in the Sales & Sales Operations. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience). 5 to 10 years experience in Handling Tenders preferably healthcare Domain. Knowledge and experience of working in GEM Portal. Experience in Handling CPA Tenders. Desired Characteristics Strong oral and written communication skills. Ability to document, plan, market, and execute programs. Note: Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https: / / www.ge.com / careers / fraud #LI-MC1 #LI-Onsite Relocation Assistance Provided: No

Position Title : System Engineering Supervisor Reporting Alignment: Sr. System Engineering Supervisor Job summary: System Engineering Supervisor are responsible for execution of all engineering activities for the projects assigned to them within the agreed schedule & budget, quality as per customer expectation. Responsibilities: Core Activities Handles a team of engineers/Sr. Engrs/Lead engineers to execute the projects independently - BMS/IBMS Control system Hardware/ Software Detail Design, Testing, FAT with customer. Execute the project as per Project Management framework. Able to review project inputs and tender specification and guide the team. Should act as technical interface to customers and is responsible to ensure that projects are executed within agreed schedule and budget to meet the customer requirements Preparation and participation for turnover meeting or project review meetings with technical queries and scope clarification and sending out meeting notes Identifying potential issues, technical risks involved in projects and flagging them proactively to EM s Ensure defects are monitored and take Corrective Action/Preventive Action to meet quality standards Lead development of project plan/work plans along with team participation, including identification of activities Monitors and controls assigned work scope against the project plan, ensures effective change control and identifies risks / opportunities Derive continuous improvement culture in the team to achieve Quality, Cost and standardization Ensure common methods, techniques, tools and products as agreed by the knowledge communities / Process Owner Group (POG) Leaders are being effectively applied and provide feedback for future improvement Ensures that the deliverables of Lead engineers/Sr. Engineers/Engineers are reviewed with respect to project standards and quality documents Ensures that the final deliverable meets the functional specifications of the end user by verifying first level quality check is performed by the designer and doing thorough second level quality checks using quality checklist/software testing/lab testing where applicable Review the RFI and email communications to customers prepared by engineers/Sr. engineers Preparing engineering estimates and reviewing with EMs Build an effective team that is committed to organizational goals and fosters collaboration among team members and between teams. Lead the change management for team and aggressively implement agreed to initiatives. Ensure participation in weekly calls with Project Manager/ customers from branch office. Monitor and ensure submission of weekly project status reports for all the projects to the Project Managers. Workforce planning in SAP and other tools. Domain BMS - HVAC HVAC & BMS domain knowledge. Good hands-on hardware and software engineering Ensuring the completion of hardware/software engineering as per the project/regional requirement and processes to customer satisfaction. IBMS - Fire and Security and other ELV systems SACS, FAS & ELV systems domain knowledge. Good hands-on hardware and software engineering Ensuring the completion of engineering as per the project/regional requirement and processes to customer satisfaction. People Management Provide supervision for his/her direct reports & resolve issues Technical mentoring for team members Performance evaluation and management of the team along with the reporting manager. Inputs on carrier and development planning of the team to the leadership. Provide inputs for award recommendations to EM s Drive Continuous improvement culture through standardization and automation Span Of control 3-5 reportees Behaviors: Have a Passion for Winning Growth and customer focus Become your best- Technical excellence Effective communicator Build Exceptional Talent Qualifications: BE (Instrumentation / Electronics / Electronics & Communication, Mechanical Automation Experience > 10+yrs

Research Associate (Telecalling) at Lattice Technologies Pvt Ltd See all the jobs at Lattice Technologies Pvt Ltd here: Apply with Indeed LOCATION- PAN INDIA WORK MODE- REMOTE (WORK FROM HOME) Company Overview . About the role As a part of our Practice Development team, you will be responsible for executing time critical research across projects. Associates at 1Lattice are integral to delivering customer delight by collaborating with clients, team leads, and 1Lattice Expert nodes. Associates are also involved in enhancing the 1Lattice network by enriching the pool of expert nodes across their practice segment. Being a part of the Practice Development team, you will have the opportunity to work with clients directly as you build research expertise and ability to tailor advisory solutions for their unique needs. Key Responsibilities Understanding the scope of the project and demonstrate flexibility in addressing a clients changing requirements Industry research aimed at sourcing leads and enhance the existing pool of practice nodes. Confidently approach senior practice specialists and recruit nodes in line with a clients requirements Develop a deeper understanding of an industry to appreciate the dynamics and structure of the industry. Master the client relationship workflow, and seamlessly execute and improve processes. Ensure client delight while also creating a win-win for our Expert Nodes Skills Customer-centric attitude, excellent communication and interpersonal skills. Proven experience in communicating effectively and building relationships quickly over the phone A logical and focused approach in solving client problems Resourceful and proactive approach to consulting assignments at hand Experience of having worked in advisory or Sales/BD setting would be an added advantage. Very good listener, and deep empathy towards clients to respond to their needs Qualifications Excellent communication skills in oral and written English Bachelors degree or higher from a top tier university Freshers can apply Connections and Network of industry professionals will be a plus.

End Date Saturday 21 June 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Software Engineer will lead technical development and delivery at Team and sometimes Lab level. They can be a Line Manager who will act as co-lead with the Team PO for overall delivery. In these cases, they will be responsible for overall tech delivery, line management & app ownership alongside their own software engineering output.. Others will operate as Individual Contributors, who are specialists in particular technology areas and will be narrower and deeper in focus. Job Description Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems. Delivers outcomes by managing others and working within established systems. Sets short term objectives and helps manage the performance of direct reports by working within performance management systems. Sets short term objectives and helps manage the performance of direct reports by working within performance management systems. Explores issues and/or needs to establish potential causes, related issues and barriers. Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Analyses specified problems and issues to find the best technical and/or professional solutions. Develops product specifications while designing testing procedures and standards. Delivers prescribed outcomes for area of responsibility by working within established strategic planning systems.

End Date Tuesday 30 December 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary A Senior SRE is accountable for one or more areas of the cloud infrastructure resources and supervises the work of the SREs in that area. They will focus on observability of their technical area and prioritising the operational service improvements to best improve the SLOs. Job Description Manages the development and/or operation of significant aspects of the data management system with guidance from senior colleagues. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager. Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems. Delivers outcomes by managing others and working within established systems. Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Analyses specified problems and issues to find the best technical and/or professional solutions. Delivers prescribed outcomes for area of responsibility by working within established strategic planning systems. Develops product specifications while designing testing procedures and standards.

End Date Sunday 29 June 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary The Product Owner plays a crucial role in product development; assisting the Product Owners and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions. Alongside the rest of the feature team, the Product Owner plays a key role in making sense of this insight and factoring it into prioritisation approaches and design choices. The Product Owner is responsible for understanding and optimising the end-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys. They will be responsible for continuous improvement of the journey and for orchestrating across functional boundaries to ensure journey effectiveness. This will be achieved through collaborating with colleagues in Product, Design and Engineering to ensure the intended user experience, and journey or process design, is accurately represented. Product Owner will also have accountability for leadership of local business change colleagues, including coaching and development support, performance management, and acting as a point of escalation. Job Description Leadership Responsible for the leadership of ~ 30 business change colleagues (GSL only) Coaches, supports and develops colleagues to achieve personal and business objectives Acts as a point of escalation for business change team Effectively manages team performance Early adopter of change and drives organisational transformation at pace with a growth mindset. Leads by example with personal integrity and promotes a collaborative and inclusive environment. Understand Confidently understands end to e nd journey and relevant competitor landscape/best in class standards Independently integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey Leads on creating Service Blueprints, detailed Customer Journey and process maps (Visio, Figma, etc.). Optimise Continually evaluates the effectiveness of the journey from a customer and business perspective, bringing external insights to the work Role models a continuous improvement mindset Orchestration Coordinates and provides guidance for cross functional alignment on journeys Understand cross-functional context and build alignment as needed Displays leadership characteristics in line with the business s core values Coaches, supports and develops customer journey managers to achieve personal and business objectives Acts as a point of escalation for customer journey managers Effectively manages team performance Leadership Responsible for the leadership of ~ 30 business change colleagues (GSL only) Coaches, supports and develops colleagues to achieve personal and business objectives Acts as a point of escalation for business change team Effectively manages team performance Early adopter of change and drives organisational transformation at pace with a growth mindset. Leads by example with personal integrity and promotes a collaborative and inclusive environment. Understand Confidently understands end to e nd journey and relevant competitor landscape/best in class standards Independently integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey Leads on creating Service Blueprints, detailed Customer Journey and process maps (Visio, Figma, etc.). Optimise Continually evaluates the effectiveness of the journey from a customer and business perspective, bringing external insights to the work Role models a continuous improvement mindset Orchestration Coordinates and provides guidance for cross functional alignment on journeys Understand cross-functional context and build alignment as needed Displays leadership characteristics in line with the business s core values Coaches, supports and develops customer journey managers to achieve personal and business objectives Acts as a point of escalation for customer journey managers Effectively manages team performance

We are looking for a dedicated and empathetic Product Support Specialist with 2+ years of experience to join our team. They will be responsible for handling tickets, chat support, and support-related calls with customers independently, as well as collaborating with our product and engineering teams. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a good understanding of technology and related tools. Experience in B2B SaaS is a must. We are looking for a candidate based out of Bangalore or Chennai Key Responsibilities: 1. Handle tickets with minimal intervention from account owners and engineering teams, ensuring timely resolution of customer issues. 2. Manage chat support during the allocated window, maintaining high standards of speed and quality in chat conversations. 3. Handle support-related calls with customers independently, providing accurate information and resolving issues. 4. Analyze ticket trends and share feedback with product and engineering teams to improve customer experience. 5. Prepare process documents on handling tickets, ensuring efficient and consistent support practices. 6. Write and update knowledge base articles to provide customers with self-help resources. 7. Initiate and lead integration calls, ensuring smooth transitions from integration to onboarding. 8. Prepare hand-off from integration to onboarding, ensuring seamless customer experience. Personal Attributes: 1. Empathy: Ability to understand and relate to the emotions and needs of customers. 2. Patience: Capacity to handle challenging situations and maintain a positive attitude. 3. Problem-solving skills: Ability to quickly identify and resolve customer issues. 4. Excellent communication: Effective verbal and written communication skills. 5. Adaptability: Flexibility to adapt to different situations, customers, and tools. 6. Attention to detail: Ensure accuracy and thoroughness in all tasks. 7. Collaboration: Work effectively with team members and other departments. 8. Technical understanding: Ability to comprehend technical explanations and concepts. 9. Organizational capabilities: Efficiently manage and prioritize tasks. Must have: 1. Positive personality 2. Energetic 3. Self-motivated Technical Skills: 1. Experience in using tools such as HubSpot, Notion etc., is preferred but not required. 2. Proficiency in Excel/Google Sheets, PowerPoint/Slides, and other relevant software. Experience : 1. 2+ years of relevant experience. 2. Previous B2B SaaS experience is must. Shift Details: Shift timing would be based on Australia time zone CTC Details: 7- 10 LPA (depending on experience levels) Why work with us! 1. Paid Time Off: We understand the importance of work-life balance and offer a generous paid time off policy, allowing you to recharge and focus on what matters most. 2. Comprehensive Insurance: Your well-being is our priority. We provide comprehensive insurance coverage for you and your dependents, ensuring peace of mind for you and your family. 3. Great Culture: Our startup fosters a positive and inclusive work environment, where collaboration, innovation, and continuous learning are at the core of our values. 4. Growth-Oriented Team: Be part of a team that is committed to personal and professional growth. We invest in our employees development, providing opportunities for advancement and skill-building. 5. Interest-Free Loans: We support our employees in times of need by offering interest-free loans, helping you navigate through financial challenges with ease. 6. Competitive Salary: We believe in rewarding hard work and talent. Our competitive salary packages ensure that your efforts are recognized and valued. Skills : Communication skills, Problem Solving, Technical skills

RPG Group JOB DUTIES Job Summary: Responsible mainly for helping Project manager (Site in charge) for establishing and implementing the quality management systems Key Accountabilities Duty Statements Planning: Maintain Project documentation with project numbering system as per contract Sop-custodian and document controller Prepare, update and implement project QAP Prepare, review, submit and get the approval of ITP for equipments, method statements for all activities, field QAP for civil, electrical and testing activities Coordination: Co-ordinate with customer for approval of FAT reports, site inspection for materials of receipt and witness the testing and commissioning activities Ensure all testing equipments are duly calibrated and co-ordinate with testing and commissioning agency Support project manager in planning, supervision, ensuring prevention of NCRs, reporting potential failure and take corrective actions Co-ordination between all functions like Design, Civil, Electrical, HSE, Commercial to ensure compliance as per the project QAP Implementation: Monitor supplier and contractor performance with respect to approval MQP Prepare and submit periodical report on QA/ QC activities to HO Liable for Quality surveillance of site activities Responsible for internal audit at sites DIMENSIONS: People Management (Yes/ No): No Staff Reporting (If Yes): Financial Activities (If Any): No CAPABILITY REQUIRED: Key Interactions: Internal Customers: - Project Manager - Project Head - Project Co-ordinator - DGM (Design) External Customers: - Vendors - Agents - Suppliers Knowledge & Skill Requirements (Abilities & Expertise in field) Personal Attributes Knowledge (Technical / Functional): EHV Equipments FAT, QAP and installation procedures (III) International QA/ QC procedures (III) Project coordination (preferred) (II) Fundamentals of Inspection & Testing (II) Commitment : has the drive and energy displaying the same level of motivation and enthusiasm for all the tasks (III) Decision Making : has the ability to make a logical choice from the available options (III) Relationship building: has to ability to build and actively maintain working relationships and network of contacts to achieve the organization s goals (III) Crucial attributes for this job: (IV) 1. Always try to do the right thing 2. Honest and straightforward about ones own opinion Essential Skills/Expertise required: Written and verbal communication skills (III) Analytical Skills : Builds a logical approach to address problems or opportunities or manage the situation at hand (III) BEHAVIORAL COMPETENCIES PROFICIENCY Delivery Focus: Plans timely in order to deliver as per schedule. Ensures accuracy and timeliness of outputs. Anticipates any possible roadblocks that might come in the way of delivery and fixes them in order to meet timelines. III Cost & Profitability Focus: Plans timely to achieve targets within budgeted cost. Comes up with innovative ways to increase profitability by way of seeking additional workforce/ revenue on the same project to increase margins. Focuses only on must do expenditures. I Cross Functional Team Work: Takes efforts to understand the impact of his/ her actions on other departments. Treats and expects other departments as internal customers. Regularly interacts with other departments. II Ownership and Accountability: Does not pass the buck. Takes ownership of his/ her responsibility area. Owns up an assignment and makes all the efforts to overcome the obstacles. Ensures delivery of his/ her target instead of waiting for others to finish their part. II JOB SPECIFICATIONS: Experience Required: 4-6 years of relevant experience (AM); 7-9 years (M) Special Requirements (If any): Essential Travel Frequent (30%-50%) Qualification B.E./ B.Tech in Civil, Electrical Desirable Proficiency Level Proficiency Level Definition IV (Mastery) Is a role model and inspiration for others to follow III (Advanced) Has an ability to develop and train others on the capabilities II (Proficient) Have a superior understanding through practice and regular application I (Basic) Have a fundamental understanding and can explain to others

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role We are seeking a highly motivated and growth-driven individual to join our Business Team as a Consultant. This is a fantastic opportunity for someone with 2 - 5 years of experience who is eager to learn and contribute to a dynamic and fast-paced environment within the exciting healthcare sector. We are committed to investing in the development of the right candidate, providing mentorship and guidance from industry experts. In this role, you will have the opportunity to work across diverse aspects of our healthcare business. You will be working directly with industry experts and be mentored by experienced professionals, accelerating your learning and career trajectory. This role offers a unique chance to make a real impact in the healthcare industry while building a strong foundation for your future. What You ll Do Connect with potential customers, understand their needs, and offer the best solutions. Drive revenue growth through lead generation, prospecting, and follow-ups. Build and nurture relationships with c-suite clients because great sales come from trust. Work closely with cross-functional teams to ensure a seamless sales process. Hit (or exceed!) sales targets and celebrate those wins. Stay ahead of industry trends and market dynamics to identify new opportunities. What Makes You a Great Fit 2-5 years of experience in sales or a related field (hitting sales targets is a plus!). Good communication skills don t worry if you re not perfect; what matters is your willingness to learn. Motivated, ambitious, and driven we love self-starters who push boundaries. Adaptable and industry-agnostic you can navigate different sectors with ease. Startup experience? That s a bonus! But what really counts is your hustle. A customer-first mindset because happy clients make a successful business Why Join Us? Fast-track your career with hands-on learning and mentorship. Exposure to multiple industries become a well-rounded sales pro. Competitive salary + performance-based incentives your success = your rewards. A dynamic, energetic team that supports your growth every step of the way. Work in a high-growth environment with unlimited opportunities to level up.

About Udhyam: Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurship is a powerful way to channelize an individual s potential. Entrepreneurship enables agency and allows an individual to work on their strengths while creating value for the world. Our programs: Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted ~24,00,000 learners across 12 Indian states. Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled up to a 27% income uplift for 5000+ entrepreneurs. The goal for Udhyam is to build a thriving and supportive ecosystem, where every individual feels empowered to define their own path. About Marketing @ Udhyam: The heart of an NGO, the mind of an enterprise and the pace of a startup. Rolled into one, this explains a bit about the kind of organisation (& team) we are. We are committed to the bigger picture of creating work which has lasting value and deep impact. As an organisation, we value the spirit of experimentation, high ownership and collaboration. We are also focused on scale and speed. The marketing and communications team is a small and high impact team. We are zealous about customer centricity and our passion to make a difference is matched with our empathy. In everything we do, we endeavour to pursue excellence. We are on a happy journey to Make Bharat Entrepreneurial through our education and livelihood programs. On the days we are in office (we are a hybrid working organisation with a minimum of two days in office currently) it s a rocking party with everyone else joining the laughter and the fun. There is always food (for thought too), loud discussions and roaring conversations. Yes, we also choose to burn the midnight oil to honour the commitments we make. The Role : Work with business leads to create and implement the marketing strategy for Udhyam Learning Foundation and its Business Units. Conceptualize marketing and branding initiatives both for the organisational brand (Udhyam Learning Foundation) and BU level brands (Udhyam Shiksha and Udhyam Vyapaar). Work with BUs to enable them to succeed by creating brand awareness, inbound lead generation, ground visibility, stakeholder outreach. Be customer and goal focused in approach while designing any interventions, be it with other stakeholders, or the end users of our various interventions. Plan and execute campaigns on owned, earned, paid and shared media such as events, PR, email, CRM, social media, website, other digital assets, offline media, BTL collaterals, etc. Work towards agreed upon marketing and branding goals and create budgets to manage all the above. Work with the various marketing agencies to define and ensure that the deliverables are met. Ensure integration of marketing and brand values into the companys appropriate operational and support systems. Track, monitor, measure & report marketing activities. Required Skills & Experience : 2 - 5 years of marketing experience Creative thinker, with the ability to write good briefs and come up with good marketing campaigns Experience managing branding, communication (including design/content) and marketing activities at scale Have a strong grasp of storytelling, conceptualising and communicating information/content in an interactive way. Familiarity with design tools. Operational knowhow and ability to manage multiple deliverables in parallel Experience managing multiple agency partners across different marketing domains Detail orientation & analytical skills Can exhibit high ownership as well as collaboration, when working within a team. Open to exploration/experimentation of ideas and representations that will align with the team s needs and requirements. Mindsets we look for : High ownership Experimenting & Learning Being Innovative Empathy and Honesty Location : Bengaluru About Udhyam:Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurship is a powerful way to channelize an individual s potential. Entr...

Embark on an exciting journey with us and open the door to limitless opportunities for career growth and personal development Job Description Key Responsibilities Accounting Management: Oversee AP, AR, and general ledger functions. Ensure accurate and timely financial reporting. QuickBooks Expertise: Utilize QuickBooks for managing accounting tasks and maintaining financial records. Financial Documentation: Exhibit expert communication skills, both verbal and written. Ensure accurate and detailed documentation of financial transactions. English Proficiency: Demonstrate excellent English reading, writing, and speaking skills. Accounting Methods: Display expertise in accounting principles and methods. MS Office Proficiency: Display proficiency in MS Office and general computer skills. Typing Skills: Maintain a minimum typing speed of 40 WPM with 95% accuracy. Organization and Professionalism: Be well-organized, well-mannered, self-supervised, and maintain a high level of professionalism. Qualifications The candidate should have a minimum of a bachelor s degree in economics/B.Com from any recognized university or Charted Accountant (CA) degree or relevant qualification with at least 5 years of experience in accounting, with a focus on AP, AR, and general ledger. The candidate should have at least 5 years of experience in accounting, with a focus on accounts payable (AP), accounts receivable (AR), and general ledger. The candidate should have an expert knowledge of QuickBooks. Previous experience working for a US-based company is preferred. The candidate must pass the company s skill assessment test. The candidate must be able to provide a drug test report before employment. This is an excellent opportunity for a talented and experienced NodeJS Full Stack Senior Developer to join a dynamic and fast-paced team and work on challenging and exciting projects. If you meet the requirements and are interested in this position, please submit your application and a copy of your resume. Apply for this position Let s Connect Fill out the form and well be in touch as soon as possible.

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What Youll Do: Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

About us:Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We re a top-rated product on G2 and rank very highly on customer satisfaction.At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.Opportunity : Manager - Product Marketing role at Hiver is an exciting and impactful opportunity for professionals who are passionate about driving growth and innovation within a high-growth SaaS company. This role will be pivotal to Hivers continued growth and success, requiring strategic acumen, creativity, and a customer-centric approach.What you ll be working on?Lifecycle Marketing and Customer Growth Strategies: * Lead and execute on customer events and creative growth strategies spanning customer onboarding, expansion, engagement and retention initiatives, directly impacting Hivers growth and success. * Craft compelling customer growth campaigns across email, website, in-product, webinars, in-person/virtual events and communities. Product Adoption and Customer Retention: * Develop a feature adoption and health score framework for Hiver customers to decrease the likelihood of churn and improve product stickiness. * Create and implement strategies to drive feature adoption among existing customers and prevent churn from 0 to 90 days and beyond. * Implement retention strategies, reducing churn, and increasing ARR while improving the customer onboarding experience. * Implement personalized initiatives to reduce churn and increase customer lifetime value (CLV). * Gather and analyze customer feedback through surveys, interviews, and reviews to identify needs and pain points. Leverage insights to guide product improvements and refine marketing strategies.Revenue Expansion Programs: * Partner with product, customer success, and sales teams to identify cross-sell and up-sell opportunities. * Plan and execute targeted campaigns to showcase the value of Hiver products to existing customers across in-product, email, webinar, virtual/in-person events, and other channels. * Expand to newer buying centers in Hiver s customer base to introduce new revenue opportunitiesCustomer Advocacy Programs * Lead a Customer Advocacy/Community Program to identify and nurture relationships with strategic customers * Drive advocacy initiatives such as reference programs, reviews, and testimonials. * Create thought leadership opportunities for key advocates and develop platforms for customer success storytelling * Lead ideation and delivery of customer events and initiatives, including customer roundtables, user conferences, and more. * Celebrate key customer milestones (e.g., project go-lives, achieving business outcomes). Collaborate with internal teams to create communication plans that highlight these achievements.What are we looking for? * MBA in Marketing or Business: Preference for candidates with an MBA degree in Marketing or Business, and 5 to 7 years of experience in product marketing at SaaS companies. * Analytical & Strategic bend of mind: Proficient in data analysis, strategic thinking, and ROI-focused marketing. * Customer-Centric approach: Deep understanding of customer needs and behaviors for effective customer growth and retention. * Proficiency in Content Creation: Ability to create engaging customer education content, including product videos, webinars, product 1-pagers, how-to guides, product courses, etc, to support feature adoption and revenue growth. * A customer-obsessed storyteller. You have deep empathy for customers and users, and can adapt how you communicate to best reach and engage your audience through customer events and advocacy programs. * Ability to understand SaaS product offering, its features, and its competitive landscape to communicate its value to customers effectively.