As a Collection Executive, your primary responsibility will be to manage and recover outstanding debts by engaging with customers and negotiating payment arrangements. Your role will focus on maintaining positive relationships with customers, resolving discrepancies, and ensuring timely payments to support the financial health of the company. Role & responsibilities Account Management: Identify customers with outstanding debts and monitor delinquent accounts to ensure timely follow-up and recovery.Customer Interaction: Contact debtors and track progress, encouraging timely repayment and handling any questions or inquiries they may have.Problem Resolution: Investigate discrepancies or disputes in customer accounts and work to resolve them effectively and efficiently. Preferred candidate profile Languages: Minimum proficiency in Hindi, Gujarati and English for effective communication with a diverse customer base.Communication: Outstanding interpersonal, verbal, and written communication skills. Ability to convey information clearly, persuasively, and diplomatically.Negotiation: Excellent negotiation skills to facilitate payment arrangements and achieve mutually beneficial resolutions.Problem-Solving: A proactive, solution-oriented mindset to resolve issues quickly and effectively.Phone Etiquette: Professional and courteous phone etiquette when interacting with customers.Debt Collection Knowledge: Understanding of debt collection.Time Management: Strong ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.Fresher as well experience executives are most welcome. Perks and benefits Salary - Fixed Salary + Attractive Incentives