120 Fmla Jobs - Page 2

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 30-Jun-2025 Job ID 10332 Description and Requirements Basic Function ? Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures ? Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. ? Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. ? Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. ? Update systems to accurately reflect leave status and ensure appropriate diary documentation exists ? Business recommended TAT to complete the activity is up to 5 business days to maintain compliance measures ? The position is expected to do absence management and adjudication on Federal, State and company leaves. ? Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physician’s office Essential Functions: ? Analyze, validate and process transactions as per Desktop procedures (L3 & L4) ? Analyze and research all discrepancies ? Research & Investigate and resolve outstanding items ? Determine eligibility, entitlement and applicable plan provisions while meeting timeliness goals ? Clear and accurate written and verbal communication (Mix of scripted/unscripted) with employee, employer & stateside resources by email and outgoing calls ? Establish action plans for each file to bring claims to resolution ? Utilize internal and external specialty resources to maximize impact on each claim file ? Use PC programs to increase productivity and performance ? Ensure that the assigned targets are met in accordance with SLA, Performance Guarantee and Internal standards ? Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence ? Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures ? Ensure adherence to established attendance schedules ? Close visual activity - viewing a computer terminal and extensive reading Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions ? UM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support ? Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance ? Subject Matter Expert for the purpose of work thread related issues and escalated transactions ? QCA for the purpose of feedback and internal Performance Guarantee quality audit team ? Trainers for the purpose of Pre-process and Process DCA training ? Disability Customer Advocates for escalation resolution ? Primary External Interactions ? End customer to be contacted through emails/calls for information gathering/decision update ? Claims specialist & other Stateside Teams on emails/calls ? SME / Trainers at the client end for training About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Requirements Description and Requirements Basic Function Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. Update systems to accurately reflect leave status and ensure appropriate diary documentation exists Business recommended TAT to complete the activity is up to 5 business days to maintain compliance measures The position is expected to do absence management and adjudication on Federal, State and company leaves. Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physician’s office Essential Functions: Analyze, validate and process transactions as per Desktop procedures (L3 & L4) Analyze and research all discrepancies Research & Investigate and resolve outstanding items Determine eligibility, entitlement and applicable plan provisions while meeting timeliness goals Clear and accurate written and verbal communication (Mix of scripted/unscripted) with employee, employer & stateside resources by email and outgoing calls Establish action plans for each file to bring claims to resolution Utilize internal and external specialty resources to maximize impact on each claim file Use PC programs to increase productivity and performance Ensure that the assigned targets are met in accordance with SLA, Performance Guarantee and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures Ensure adherence to established attendance schedules Close visual activity - viewing a computer terminal and extensive reading Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions UM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and internal Performance Guarantee quality audit team Trainers for the purpose of Pre-process and Process DCA training Disability Customer Advocates for escalation resolution Primary External Interactions End customer to be contacted through emails/calls for information gathering/decision update Claims specialist & other Stateside Teams on emails/calls SME / Trainers at the client end for training About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of DUTCH and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (DUTCH and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (DUTCH) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/Secondary School GCSE A required certification in DUTCH Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both DUTCH and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com .

Bachelor’s degree or 5 + years of professional or military experience. 6+ years of work experience will qualify in lieu of a Bachelor’s degree. 6+ months of experience as a DLS case manager supporting US Leaves. 1+ year of experience in Human Resources or customer service in a leave and/or disability field. Experience in MS Word, Excel, Access, Outlook and PowerPoint At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. Key job responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees (150 – 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Flexibility to work nights and weekend 2+ years of related experience in a leave of absence and/or disability claim management role Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information SPHR, PHR, or CPDM certifications, or equivalent Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA with clients in multiple states Experience with global service and employee delivery Strong problem solving, time management and priority setting skills Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic’s Support team is unlike any other on Earth: while we are spread across 12 time zones and 15 countries, we operate as a unit, as a family. We are massively distributed yet lovingly intimate. The service we deliver is caring, empathetic, and human yet ambitious, direct, and comprehensive. We don’t do it alone, as we are tightly integrated with our core developers in a way that is real, genuine, and never taken for granted. Our team is a dream for someone seeking honest, hard work and rewards. It is a nightmare for anyone afraid to ask questions or be questioned — always forward, never backward. We are not trying to change the world, we already have. We’re just waiting for everyone else to catch up. We have our good days and our not so good days, and we face them together, as a family. We listen. We solve. We guide. We get it. And we’re excited to bring on a new team member to love. What You Will Be Doing Ensuring technical customer issues are serviced within our contractual SLA and managed to resolution Maintain strong relationships with our customers for the delivery of technical support Resolves customer problems via telephone, email, chat or remote access. Have a mindset of continuous improvement in terms of the efficiency of support processes and customer satisfaction Work across multicultural and geographically distributed teams Contribute to product documentation, customer knowledge base, and best practices guides Continuously improve processes and tools in collaboration with the team Provide weekend on-call support for the team rotation (8 hours during regular work hours) Develop subject matter expertise one key product feature Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Take part in organizational projects, programs and/or business initiatives using demonstrated creativity and ingenuity to improve performance and customer experience. Provide technical leadership in Elastic communities and Knowledge-Centered Service methodology and process. Creation of lab environments to replicate customer issues. Communicate tactfully with customers: capture information, provide diagnostic and resolution steps, convey process and product guidance What You Bring Along Proven 5+ years of experience in technical support, system administration or related customer-facing role A technical background in systems administration, Network Engineering, Software Engineering, etc Strong verbal and written communication skills in English A customer-oriented focus Good understanding of cloud-native and container-based technologies Cloud technologies such as AWS, GCP, Azure and frameworks such as Kubernetes and Docker Understand the Product Lifecycle and future direction for the supported products or product line Advanced level of hands-on generalist experience at: Java (e.g. JVMS & components), Operational Systems (e.g. Linux and Windows), Networks (e.g. LDAP, Load Balancers, Proxies, SSL); Experience with APIs and REST calls; Experience with web/application servers (e.g. Tomcat, Apache, IIS, NGINX, Jboss); Advanced troubleshooting skills in web technology systems (e.g. HTML, CSS, Javascript) Experience with SSO, SAML, Active Directory, etc; Bonus Points Knowledge of databases or search software technologies Experience with SaaS and/or Distributed systems You are a Team player; the ability to work in a fast-paced environment with a positive and adaptable approach Proven strong technical understanding of software products Collaboration with Developer teams on escalation issues Curiosity is key! You have already researched our products and possibly downloaded our stack to test it out Networking Server Administration Wireshark or comparable packet analysis tool Exposure to scripting (Shell, Python, etc.) Experience with support tools and platforms like Salesforce, Zendesk and JIRA. Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic’s Support team is unlike any other on Earth: while we are spread across 12 time zones and 15 countries, we operate as a unit, as a family. We are massively distributed yet lovingly intimate. The service we deliver is caring, empathetic, and human yet ambitious, direct, and comprehensive. We don’t do it alone, as we are tightly integrated with our core developers in a way that is real, genuine, and never taken for granted. Our team is a dream for someone seeking honest, hard work and rewards. It is a nightmare for anyone afraid to ask questions or be questioned — always forward, never backward. We are not trying to change the world, we already have. We’re just waiting for everyone else to catch up. We have our good days and our not so good days, and we face them together, as a family. We listen. We solve. We guide. We get it. And we’re excited to bring on a new team member to love. What You Will Be Doing Ensuring technical customer issues are serviced within our contractual SLA and managed to resolution Maintain strong relationships with our customers for the delivery of technical support Resolves customer problems via telephone, email, chat or remote access. Have a mindset of continuous improvement in terms of the efficiency of support processes and customer satisfaction Work across multicultural and geographically distributed teams Contribute to product documentation, customer knowledge base, and best practices guides Continuously improve processes and tools in collaboration with the team Provide weekend on-call support for the team rotation (8 hours during regular work hours) Develop subject matter expertise one key product feature Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Take part in organizational projects, programs and/or business initiatives using demonstrated creativity and ingenuity to improve performance and customer experience. Provide technical leadership in Elastic communities and Knowledge-Centered Service methodology and process. Creation of lab environments to replicate customer issues. Communicate tactfully with customers: capture information, provide diagnostic and resolution steps, convey process and product guidance What You Bring Along Proven 5+ years of experience in technical support, system administration or related customer-facing role A technical background in systems administration, Network Engineering, Software Engineering, etc Strong verbal and written communication skills in English A customer-oriented focus Good understanding of cloud-native and container-based technologies Cloud technologies such as AWS, GCP, Azure and frameworks such as Kubernetes and Docker Understand the Product Lifecycle and future direction for the supported products or product line Advanced level of hands-on generalist experience at: Java (e.g. JVMS & components), Operational Systems (e.g. Linux and Windows), Networks (e.g. LDAP, Load Balancers, Proxies, SSL); Experience with APIs and REST calls; Experience with web/application servers (e.g. Tomcat, Apache, IIS, NGINX, Jboss); Advanced troubleshooting skills in web technology systems (e.g. HTML, CSS, Javascript) Experience with SSO, SAML, Active Directory, etc; Bonus Points Knowledge of databases or search software technologies Experience with SaaS and/or Distributed systems You are a Team player; the ability to work in a fast-paced environment with a positive and adaptable approach Proven strong technical understanding of software products Collaboration with Developer teams on escalation issues Curiosity is key! You have already researched our products and possibly downloaded our stack to test it out Networking Server Administration Wireshark or comparable packet analysis tool Exposure to scripting (Shell, Python, etc.) Experience with support tools and platforms like Salesforce, Zendesk and JIRA. Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement.

Key Responsibilities of an HR Manager 1. Recruitment & Talent AcquisitionDevelop and implement hiring strategies to attract top talent Oversee job postings, screening, interviewing, and onboarding Work with hiring managers to define job requirements Utilize applicant tracking systems (ATS) and recruitment tools 2. Employee Relations & EngagementAct as a mediator in workplace conflicts and disciplinary actions Foster a positive company culture and employee experience Conduct employee satisfaction surveys and feedback sessions Organize team-building activities and recognition programs 3. Performance ManagementDesign and implement performance appraisal systems Provide guidance on goal-setting and career development Handle promotions, salary adjustments, and terminations 4. Training & DevelopmentIdentify skill gaps and arrange training programs Support leadership development and succession planning Ensure compliance with mandatory training (e.g., harassment prevention, safety) 5. Compensation & Benefits AdministrationManage payroll, bonuses, and incentive programs Oversee health insurance, retirement plans, and other benefits Conduct salary benchmarking to remain competitive 6. Compliance & Workplace PoliciesEnsure adherence to labor laws (FMLA, ADA, EEOC, etc.) Update company policies (remote work, code of conduct, etc.) Handle workplace investigations and legal compliance 7. HR Strategy & Workforce PlanningAlign HR initiatives with business goals Analyze workforce trends and predict future hiring needs Implement diversity, equity, and inclusion (DEI) strategies 8. HR Technology & Data ManagementUse HRIS (Human Resource Information Systems) for employee data Leverage analytics for turnover rates, hiring metrics, and engagement Stay updated on AI and automation tools in HR Skills & QualificationsHard SkillsKnowledge of labor laws and compliance Experience with HR software (Workday, BambooHR, SAP SuccessFactors) Data analysis and reporting skills Recruitment and talent management expertise

About Homeward Homeward takes the "what ifs" out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We're a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market. Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience. We're a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them. About the opportunity We are looking for a Payroll Support Associate to process multi-state payroll operations for Homeward. The ideal candidate for this position is experienced working with People Operations and Finance team members. Additionally, the ideal candidate will have strong quantitative, analysis, and time-management skills, and a proven ability to investigate variances, ideate solutions to problems, and find efficiencies in processes. This position will report to our Payroll and Benefits manager, and work closely with the People Operations team as well as exposure to the Assistant Controller, and other accounting and leaders throughout the organization. This position will work most frequently within Excel/Google Sheets, Paylocity (payroll system), and within Gmail and Slack. High level of attention to detail and urgency is required. In this role you will: Onboard new employees into payroll and benefits with all applicable new-hire data (this includes all I9 verification meetings). Run day-to-day payroll processes. Process and review national and international payroll for exempt and non exempt employees, ensuring the timely and accurate processing of payroll via data imports into our Payroll System, and manual entry if/when necessary. Perform Payroll reconciliations including but not limited to: reconciling between payroll submissions to final payout data, reconciling employee names, titles, departments, and supervisors between data submissions and the payroll system Proactively investigate and understand any variances or oddities in payroll data as identified. Proactively audit the HRIS (Paylocity) to ensure consistency and accuracy at all times. Timely communication with, primarily U.S. based, employees throughout the Company regarding any payroll questions or requests. Process monthly/semi-monthly payroll for contractors, ensuring timely and accurate processing Complete State tax registrations and maintenance Respond to Unemployment claim requests Assist with ensuring compliance with ACA, HIPAA, FMLA, PDL, CFRA, ADA, ERISA, IRS, DOL, COBRA. Enhance this function of the business by maintaining strong internal controls. Assist with labor law compliance, employee payroll, time tracking and benefits education. What you'll bring: 3-4 years of experience in the payroll space. Paylocity experience required. Intermediate or higher experience in excel or google sheets. Experience in fast-paced environments, startup experience is a plus! Federal and State tax laws knowledge. Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experience, Knowledge of multi-state payroll/benefits laws. Experience working with state agencies to troubleshoot tax registration issues Experience processing payroll and benefits for both exempt and non exempt employees. Experience assisting with labor law compliance is a plus. Proven ability to maintain confidentiality and security of sensitive information. Excellent verbal and written communication skills in English Strong analytical and problem-solving skills. Attention to detail and accuracy. Strong ability in task-tracking and time-management. Desire to improve processes through ideation, automation, organization, etc. Value-Driven Employee Experience THE GOLDEN RULE . It's simple: Treat others the way we want to be treated. Whether we're dealing with colleagues or customers, we don't prioritize money or growth over people, and we practice empathy at every opportunity. CALM FOCUS . We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love. ONE TEAM, ONE DREAM . Big problems require big solutions. We look at our customers' experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role We are seeking a highly skilled and organized professional to join our dynamic team as the Executive Assistant to support 2 regional business heads part of the International region leadership team. In this pivotal role, you will provide comprehensive administrative support to our leaders, playing a crucial part in optimizing their productivity and efficiency. The successful candidate will excel in managing complex calendars, orchestrating high-level meetings, and maintaining a proactive approach to anticipating the needs of the leaders. As the primary gatekeeper and liaison, you will be responsible for fostering seamless communication within the executive team and across the organization. This position demands a polished individual with exceptional communication skills, the ability to handle confidential information with utmost discretion, and a keen eye for detail. If you thrive in a fast-paced environment, possess impeccable organizational and multitasking abilities, and are ready to contribute to the success of a growing company, we invite you to apply for this exciting opportunity. In your role, you will experience Elastic’s unique culture. Elastic culture is built on a set of shared values, called our Source code (https://www.elastic.co/about/our-source-code), that are rooted in diversity, autonomy, authenticity and flexibility. Elastic is distributed by design and believes that where you do your work doesn't impact your performance and the company policies and values revolve around how to best work when Elasticians are spread around the world. What You Will Be Doing You will work independently, manage multiple tasks and projects with competing priorities and deadlines, and screen and prioritize communications from external and internal sources. You will also be a part of a small, collaborative EA team who brainstorms, helps each other, and collaborates to ensure our executives are focusing on what they need to focus on This position requires the capacity to work successfully in a team environment while staying connected to business priorities and maintaining a comprehensive awareness of the organization Read, respond, and escalate emails Maintain dynamic calendars; handle travel arrangements domestically and internationally, with a high-standard of accuracy Handle details and projects that may be confidential and time sensitive with minimal guidance Maintain a high level of integrity and discretion in handling confidential information while working with senior professionals inside and outside the company Balance multiple priorities and shifting demands with accuracy and flexibility while anticipating and resolving issues Coordinate and prepare for executive and company meetings and conference calls, including arrangement of logistics, meeting space, communications and catering Produce highly accurate work with excellent discretion, judgment, tact and flexibility Prepare and submit accurate expense reports Engage in administrative tasks related to execution, distribution and organization of legal documents What You Bring Organized, innovative, knowledgeable, and forward-thinking when it comes to ensuring smooth operations for the executive you support Proactively work with a strong sense of urgency. You take ownership, have a bias for action, are customer-service oriented, and can meet tight deadlines. Flexibility is key and you can switch gears at a moment’s notice 5-7 years executive level support required (mandatory) Bachelor’s degree preferred Extremely strong project and time management skills; detail-orientation with the ability to multi-task and prioritize workload Able to recognize and appropriately handle highly sensitive and confidential material and information Excellent follow-up and follow through with ability to stay on top of and anticipate competing and changing priorities Work independently, show initiative, problem solve and take ownership of all projects and assignments to achieve positive results Able to make independent and effective decisions Excellent listening and interpersonal skills and can communicate with discretion, diplomacy and tact Proficiency with MS Word, Excel, PowerPoint, and GSuite required; Concur a plus A sense of humor and ability to roll with the punches Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

Bachelor’s degree or 5 + years of professional or military experience. 6+ years of work experience will qualify in lieu of a Bachelor’s degree. 6+ months of experience as a DLS case manager supporting US Leaves. 1+ year of experience in Human Resources or customer service in a leave and/or disability field. Experience in MS Word, Excel, Access, Outlook and PowerPoint At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. Key job responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees (150 – 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Flexibility to work nights and weekend 2+ years of related experience in a leave of absence and/or disability claim management role Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information SPHR, PHR, or CPDM certifications, or equivalent Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA with clients in multiple states Experience with global service and employee delivery Strong problem solving, time management and priority setting skills Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

ABOUT THE ROLE Role Description: We are seeking a detail-oriented and experienced U. S. Leave of Absence Sr Associate based in India to manage and administer U. S. -based employee leave programs. In this role, you will ensure compliance with U. S. federal and state laws while supporting the effective management of various leave types (e. g. , FMLA, medical, maternity, personal, etc. ) for employees across the United States. This position requires a strong understanding of U. S. leave regulations, excellent communication skills, and the ability to manage leave cases independently while working remotely with teams in different time zones. Roles & Responsibilities: Leave Administration and vendor management: Administer various leave programs for U. S. -based employees, including Family and Medical Leave Act (FMLA), short-term and long-term disability, maternity/paternity, personal leave, and workers compensation. Oversee external LOA vendor to ensure all leaves are processed timely, accurately and in compliance with federal, state, and local laws, company policies, and benefit plans. Works with leave administration vendor to recommend process and technology improvements, draft communications as needed. Employee Support & Communication: Serve as the primary escalation point for employees in the U. S. regarding leave inquiries or issues with external leave vendor. Provide timely and clear communication with employees regarding the approval process, required steps, and timelines for their leave requests. Coordinate with U. S. managers, staff relations, and occupational health to ensure smooth transition into leave and return to work. Compliance & Documentation: Ensure adherence to all relevant U. S. laws, such as FMLA, ADA, HIPAA, and other state-specific leave regulations. Maintain accurate tracking of all leave cases, including return to work, in the HRIS or relevant tracking systems. Collaborate with legal, HR, and benefits teams to ensure leave programs comply with current legislation. Ensure internal leave policies are up to date and accurately reflect current processes and legislative requirements. Reporting & Analysis: Prepare regular reports on leave usage, trends, and compliance for management and leadership. Provide data analysis to identify patterns, issues, and opportunities for improvement in leave management processes. Assist with audits and ensure data integrity in leave-related records. Process Improvement: Identify opportunities to streamline and improve leave processes for greater efficiency and employee satisfaction. Assist in the development and implementation of new processes and tools to manage and track leave programs effectively. Stay updated on changes to U. S. leave laws and regulations and proactively adjust programs and policies to maintain compliance. Basic Qualifications and Experience: 3+ years of experience in leave of absence administration, preferably with a focus on U. S. federal and state leave laws. In-depth knowledge of U. S. leave programs and regulations, including FMLA, ADA, state-specific leave laws, and benefits administration. Strong communication skills with the ability to interact effectively with U. S. employees and managers remotely across different time zones. Experience with Workday, leave management systems, and benefits administration software preferred. Skills: Ability to work independently, prioritize tasks, and meet deadlines in a remote work environment. Excellent communication, project management, and cross-functional collaboration skills. Ability to analyze data and translate insights into actionable program improvements. Experience working in a large, diverse, global organization. EQUAL OPPORTUNITY STATEMENT : Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. .

Designation: HR Operations Manager Department: Human Resources - US Location: Ahmedabad / Remote Shift: 8 PM to 5:30 AM IST Job Summary: The HR Operations Manager is responsible for overseeing core HR functions, including employee onboarding and offboarding, payroll administration, benefits management, HRIS maintenance, compliance, policy updates, and equipment recovery. This role ensures accuracy, legal compliance, and efficiency across the employee lifecycle while serving as a strategic partner to HR, Finance, and IT teams. Qualifications: 8+ years of experience in HR operations with oversight in payroll, benefits, and compliance. Strong knowledge of federal and state labor laws, multistate payroll processing, and ACA/FMLA regulations. Proficiency in HRIS platforms and Microsoft Office; experience with SAP SuccessFactors and ADP is a plus. Excellent organizational, analytical, and communication skills. Key Responsibilities: Payroll Oversight Supervise end-to-end payroll processing for accuracy and timeliness, including for LLC, APN, and final pay batches. Ensure correct tax withholding, garnishments, and deductions. Partner with Finance to manage payroll funding and monthly reconciliations. Review payroll registers and reports prior to submission for approval. Oversee year-end tax and compliance filings (W-2, ACA, and bonus processing). Stay updated on and ensure compliance with multistate wage laws, including overtime, final pay, and minimum wage requirements. Onboarding & Offboarding Manage onboarding workflows including offer letters, background checks, I-9/E-Verify, system provisioning, and Day 1 readiness. Coordinate orientation activities and ensure smooth new hire experiences. Lead offboarding procedures including exit interviews, asset retrieval, final pay processing, and separation documentation. Benefits Administration Plan and execute open enrollment in collaboration with brokers and carriers. Ensure timely and accurate benefit enrollments, changes, and terminations. Address escalated employee benefit inquiries and issues. Collect and provide data for Section 125 nondiscrimination testing. Manage broker and vendor relationships to ensure service quality and compliance. 401(k) Retirement Plan Management Oversee 401(k) plan enrollments, eligibility tracking, and changes. Coordinate responses to plan-related inquiries and audits. Submit annual 401(k) audit data and Form 5500 support. Track Highly Compensated Employee (HCE) limits and perform nondiscrimination testing. Respond to audit or DOL information requests. Leave of Absence & Compliance Ensure FMLA, state leave, and internal leave policies are consistently applied. Collaborate with legal, HR leadership, and insurance carriers for leave approvals, extensions, and accommodations. Maintain accurate leave tracking and ensure timely notices. Oversee return-to-work documentation and compliance. HRIS & Documentation Ensure digital employee files (I-9s, offer letters, and change forms) are complete and audit-ready. Monitor retention compliance and documentation accuracy. Oversee HRIS system accuracy and partner with IT on updates and upgrades. Align system workflows with onboarding, payroll, benefits, and compliance processes. Generate and analyze adhoc reports requested by HR or Executive Leadership. Other Responsibilities Ensure policy documents and SOPs are regularly updated and compliant. Manage asset/equipment recovery and tracking during offboarding. Partner cross-functionally to improve operational efficiency and employee experience. How to Apply? If you would like to pursue this position, please mail your updated resume at sagar.raisinghani@advantmed.com , along with the following details Total Experience: - Relevant Experience: - Current Designation: - Current CTC: - Expected CTC: - Notice Period: - Current Location: -

Designation: HR Operations Manager Department: Human Resources - US Location: Ahmedabad / Remote Shift: 8 PM to 5:30 AM IST Job Summary: The HR Operations Manager is responsible for overseeing core HR functions, including employee onboarding and offboarding, payroll administration, benefits management, HRIS maintenance, compliance, policy updates, and equipment recovery. This role ensures accuracy, legal compliance, and efficiency across the employee lifecycle while serving as a strategic partner to HR, Finance, and IT teams. Qualifications: • 8+ years of experience in HR operations with oversight in payroll, benefits, and compliance. • Strong knowledge of federal and state labor laws, multistate payroll processing, and ACA/FMLA regulations. • Proficiency in HRIS platforms and Microsoft Office; experience with SAP SuccessFactors and ADP is a plus. • Excellent organizational, analytical, and communication skills. Key Responsibilities: Payroll Oversight • Supervise end-to-end payroll processing for accuracy and timeliness, including for LLC, APN, and final pay batches. • Ensure correct tax withholding, garnishments, and deductions. • Partner with Finance to manage payroll funding and monthly reconciliations. • Review payroll registers and reports prior to submission for approval. • Oversee year-end tax and compliance filings (W-2, ACA, and bonus processing). • Stay updated on and ensure compliance with multistate wage laws, including overtime, final pay, and minimum wage requirements. Onboarding & Offboarding • Manage onboarding workflows including offer letters, background checks, I-9/E-Verify, system provisioning, and Day 1 readiness. • Coordinate orientation activities and ensure smooth new hire experiences. • Lead offboarding procedures including exit interviews, asset retrieval, final pay processing, and separation documentation. Benefits Administration • Plan and execute open enrollment in collaboration with brokers and carriers. • Ensure timely and accurate benefit enrollments, changes, and terminations. • Address escalated employee benefit inquiries and issues. • Collect and provide data for Section 125 nondiscrimination testing. • Manage broker and vendor relationships to ensure service quality and compliance. 401(k) Retirement Plan Management • Oversee 401(k) plan enrollments, eligibility tracking, and changes. • Coordinate responses to plan-related inquiries and audits. • Submit annual 401(k) audit data and Form 5500 support. • Track Highly Compensated Employee (HCE) limits and perform nondiscrimination testing. • Respond to audit or DOL information requests. Leave of Absence & Compliance • Ensure FMLA, state leave, and internal leave policies are consistently applied. • Collaborate with legal, HR leadership, and insurance carriers for leave approvals, extensions, and accommodations. • Maintain accurate leave tracking and ensure timely notices. • Oversee return-to-work documentation and compliance. HRIS & Documentation • Ensure digital employee files (I-9s, offer letters, and change forms) are complete and audit-ready. • Monitor retention compliance and documentation accuracy. • Oversee HRIS system accuracy and partner with IT on updates and upgrades. • Align system workflows with onboarding, payroll, benefits, and compliance processes. • Generate and analyze adhoc reports requested by HR or Executive Leadership. Other Responsibilities • Ensure policy documents and SOPs are regularly updated and compliant. • Manage asset/equipment recovery and tracking during offboarding. • Partner cross-functionally to improve operational efficiency and employee experience. About Advantmed Founded in 2005 and based in California, Advantmed LLC is a healthcare information management company that provides healthcare organizations with the solutions they need to elevate their financial and clinical performance. Our transparent, innovative risk adjustment and quality improvement solutions drive better outcomes. How to Apply? If you would like to pursue this position, please mail your updated resume at sagar.raisinghani@advantmed.com , along with the following details Total Experience: - Relevant Experience: - Current Designation: - Current CTC: - Expected CTC: - Notice Period: - Current Location: -

About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: We are seeking a detail-oriented and experienced U.S. Leave of Absence Sr Associate based in India to manage and administer U.S.-based employee leave programs. In this role, you will ensure compliance with U.S. federal and state laws while supporting the effective management of various leave types (e.g., FMLA, medical, maternity, personal, etc.) for employees across the United States. This position requires a strong understanding of U.S. leave regulations, excellent communication skills, and the ability to manage leave cases independently while working remotely with teams in different time zones. Roles & Responsibilities: Leave Administration and vendor management: Administer various leave programs for U.S.-based employees, including Family and Medical Leave Act (FMLA), short-term and long-term disability, maternity/paternity, personal leave, and workers' compensation. Oversee external LOA vendor to ensure all leaves are processed timely, accurately and in compliance with federal, state, and local laws, company policies, and benefit plans. Works with leave administration vendor to recommend process and technology improvements, draft communications as needed. Employee Support & Communication: Serve as the primary escalation point for employees in the U.S. regarding leave inquiries or issues with external leave vendor. Provide timely and clear communication with employees regarding the approval process, required steps, and timelines for their leave requests. Coordinate with U.S. managers, staff relations, and occupational health to ensure smooth transition into leave and return to work. Compliance & Documentation: Ensure adherence to all relevant U.S. laws, such as FMLA, ADA, HIPAA, and other state-specific leave regulations. Maintain accurate tracking of all leave cases, including return to work, in the HRIS or relevant tracking systems. Collaborate with legal, HR, and benefits teams to ensure leave programs comply with current legislation. Ensure internal leave policies are up to date and accurately reflect current processes and legislative requirements. Reporting & Analysis: Prepare regular reports on leave usage, trends, and compliance for management and leadership. Provide data analysis to identify patterns, issues, and opportunities for improvement in leave management processes. Assist with audits and ensure data integrity in leave-related records. Process Improvement: Identify opportunities to streamline and improve leave processes for greater efficiency and employee satisfaction. Assist in the development and implementation of new processes and tools to manage and track leave programs effectively. Stay updated on changes to U.S. leave laws and regulations and proactively adjust programs and policies to maintain compliance. Basic Qualifications and Experience: 3+ years of experience in leave of absence administration, preferably with a focus on U.S. federal and state leave laws. In-depth knowledge of U.S. leave programs and regulations, including FMLA, ADA, state-specific leave laws, and benefits administration. Strong communication skills with the ability to interact effectively with U.S. employees and managers remotely across different time zones. Experience with Workday, leave management systems, and benefits administration software preferred. Skills: Ability to work independently, prioritize tasks, and meet deadlines in a remote work environment. Excellent communication, project management, and cross-functional collaboration skills. Ability to analyze data and translate insights into actionable program improvements. Experience working in a large, diverse, global organization. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Berkadia Services India Pvt Ltd Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I We Love our Jobs I We Innovate Job Title Department: Location: Techno Lead GPO REAP Gurugram Terms Working Hours: Reports To Full Time – Hybrid work model (subject to Berkadia policy changes) Night Shift (6:00pm to 3:00am) Senior Manager/AVP The Opportunity This role is in one of the Operations team in Berkadia that contributes to various facets of the Commercial Real Estate loan life cycle, and this job description is for the roles in Servicing and Global Production Operations. Global Production Operations (GPO) – Teams in GPO conduct research and analysis of properties financial statements, social and economic drivers, and ownership structure to determine the value of the asset and potential loan value for various lending options. In this role, individual will be required to work on one or multiple aspects of GPO verticals with the following key responsibilities – Role Summary The REAP Techno lead leads GPO’s support team for REAP enrolled offices, provides technical expertise to the team, and is responsible for team’s learning and development. The role holder is expected to ensure smooth execution of daily requests, set goals for the team and track progress, assist with training and mentoring, and act as GPO’s first leadership POC for the REAP enrolled offices. The role holder will also be responsible for nurturing company’s culture among the team members and achieving / exceeding all agreed deliverables. The role holder will work interdependently with U.S colleagues (internal clients and external clients) to anticipate and fulfil their Needs, Objectives and Challenges (NOCs) and actively take steps to meet their NOCs. He / She should embrace and live Berkadia’s values and have a growth and agile customer centric mindset. ROLES And RESPONSIBILITIES Team Development: Provide comprehensive training on REAP tasks to the new and identified cross training analysts based on need Create and administer career development plans and performance updates to team members Proactively seek feedback from US stakeholders and local management team to provide actionable and timely feedback to all members of the team on a regular basis Analyze the proficiency and learning curve of analysts to coach and support them on technical skills Coach and guide the team members on competencies required to succeed in their roles Effectively plan resource needs to account for attrition risks, need for backups, and cross training requirements Work with Training Program Manager to create and maintain training content and plan and execute seamless delivery Technical Handholding: Execute/quality check REAP tasks as and when needed to support the team members Get involved in day-to-day query resolution for the team members and provide quality feedback Ensure training material, job aids, and all policies and procedures are documented, followed, and updated as needed Workflow management: Check and manage workload on daily basis to ensure on time completion of all tasks with the intended quality Support the team members on prioritization of tasks whenever needed Work collaboratively with other REAP techno-leads and GPO leads on any support needed (e.g, resource sharing) Stakeholder management: Build and maintain deep relationship with all stakeholders (US and India) and proactively understand their requirements Ensure timely, proactive, and effective communication with all stakeholders Provide update on process metric and individual metrics to stakeholders on a regular basis Have frequent catchups with US office POCs to stay tuned to business related developments in the office and seek required help from the offices Process Improvement: Prepare monthly/quarterly process metric to check on process growth and progress Prepare agenda and have calibration calls with the offices to ensure consistency in feedback and proficiency ratings across offices Identify and implement solutions related to processes, people, and technology improvements to drive efficiency across the team SKILLS And COMPETENCIES Bachelor’s degree in Finance, Accounting, or related business field required. MBA and knowledge of Commercial Real Estate (CRE) industry preferred Should be experienced in developing people at least as a mentor or trainer , if not directly as a people leader Experience in working with demanding stakeholders and clients across different time zones in the U.S. Strong communication skills, both written and verbal; fluency in American English Growth mindset with the willingness and ability to learn continuously Willingness and ability to learn technology tools and drive usage and adoption of tools within teams Ability to work on numerous key initiatives simultaneously while prioritizing tasks to meet business and stakeholder needs Any process improvement project(s) lead/handled would be a plus Ability to maintain confidentiality and adhere to organizational policies and procedures DETAILS About The ROLE Overall People span: 4-5 No. of Direct Reports: 4-5 Travel: The position holder may be requested to obtain passport and US travel visa and to travel to the US for business purpose This position is for Night shift role; however, the role holder is expected to work whatever hours are necessary to fulfil the requirements of the role and to meet internal and external client requirements Perks & Benefits Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include – Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement. Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings. Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents. Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops. Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program. About Us Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/ For details about India operations, please visit https://berkadia.com/india/ Why us? Here At Berkadia, We Believe People Matter. In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients. Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary. Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws. In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact talentacquisition@berkadia.com. You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description: We are seeking a detail-oriented and experienced U.S. Leave of Absence Sr Associate based in India to manage and administer U.S.-based employee leave programs. In this role, you will ensure compliance with U.S. federal and state laws while supporting the effective management of various leave types (e.g., FMLA, medical, maternity, personal, etc.) for employees across the United States. This position requires a strong understanding of U.S. leave regulations, excellent communication skills, and the ability to manage leave cases independently while working remotely with teams in different time zones. Roles & Responsibilities: Leave Administration and vendor management: Administer various leave programs for U.S.-based employees, including Family and Medical Leave Act (FMLA), short-term and long-term disability, maternity/paternity, personal leave, and workers' compensation. Oversee external LOA vendor to ensure all leaves are processed timely, accurately and in compliance with federal, state, and local laws, company policies, and benefit plans. Works with leave administration vendor to recommend process and technology improvements, draft communications as needed. Employee Support & Communication: Serve as the primary escalation point for employees in the U.S. regarding leave inquiries or issues with external leave vendor. Provide timely and clear communication with employees regarding the approval process, required steps, and timelines for their leave requests. Coordinate with U.S. managers, staff relations, and occupational health to ensure smooth transition into leave and return to work. Compliance & Documentation: Ensure adherence to all relevant U.S. laws, such as FMLA, ADA, HIPAA, and other state-specific leave regulations. Maintain accurate tracking of all leave cases, including return to work, in the HRIS or relevant tracking systems. Collaborate with legal, HR, and benefits teams to ensure leave programs comply with current legislation. Ensure internal leave policies are up to date and accurately reflect current processes and legislative requirements. Reporting & Analysis: Prepare regular reports on leave usage, trends, and compliance for management and leadership. Provide data analysis to identify patterns, issues, and opportunities for improvement in leave management processes. Assist with audits and ensure data integrity in leave-related records. Process Improvement: Identify opportunities to streamline and improve leave processes for greater efficiency and employee satisfaction. Assist in the development and implementation of new processes and tools to manage and track leave programs effectively. Stay updated on changes to U.S. leave laws and regulations and proactively adjust programs and policies to maintain compliance. Basic Qualifications and Experience: 3+ years of experience in leave of absence administration, preferably with a focus on U.S. federal and state leave laws. In-depth knowledge of U.S. leave programs and regulations, including FMLA, ADA, state-specific leave laws, and benefits administration. Strong communication skills with the ability to interact effectively with U.S. employees and managers remotely across different time zones. Experience with Workday, leave management systems, and benefits administration software preferred. Skills: Ability to work independently, prioritize tasks, and meet deadlines in a remote work environment. Excellent communication, project management, and cross-functional collaboration skills. Ability to analyze data and translate insights into actionable program improvements. Experience working in a large, diverse, global organization. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Job Description- Financial Consulting Team Overview: FBS is responsible to critically evaluate financial aspect of disability claim and provide the claim owner with calculation of benefit and other observation based on the documents, activates & interaction with claimant, policy holder and attending physician. In order to perform above mentioned tasks, FBS must have strong mathematical and analytical skills. Must be able to demonstrate a general knowledge of disability concepts, contacts, policies, terms and products. Must be able to use disability claims systems to calculate benefit timely and accurately and should be able to provide rational of the decision made during benefit review. Must have strong command on verbal and written English as FBS role require communication with claim honors, internal departments and employer at times. Responsibilities Calculate basic monthly earnings and basic weekly earnings for production line Long term disability (LTD) and Short term disability (STD). Perform a detailed review on claim forms, claim activities, payroll, notes and other documents. Work as a second set of eyes for claim honors by identifying and suggesting the action plan and outstanding tasks for a LTD or STD files. Communicate with claim owners and other internal department regarding benefits, US payroll, & Contracts. Ensuring that benefit are calculated based on the contract. Provide accurate calculation and recommendation to claim honors in single attempt to demonstrate high level of end customer experience. Work effectively with the team and other departments. Other duties as assigned. Requirements At least must have Bachelor’s degree. Preferably in commerce or finance. 2+ year experience of Group insurance, US payroll, US Healthcare and Claims adjudication experience. Preferably disability claim or US payroll or both. Ability to work independently with minimum support. Good verbal and written communication skills. Good computer knowledge. Must be able to use Microsoft (Word & Excel) application efficiently. Knowledge of ERISA regulations, offsets and deductions, disability durations and social security procedure. Knowledge of disability terms like Return to work, COLA, FMLA, Elimination period and Contributions. Strong ability to identify, analyze and solve problems. Preferred Prior Disability, FMLA or US payroll experience. Show more Show less

Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992026 Show more Show less

Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992034 Show more Show less

Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992024 Show more Show less

Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992032 Show more Show less

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: We’re looking for a highly motivated Senior Partner Sales Manager with a strong background developing new client segments in partnership with Value-Added Reseller, Regional System Integrators and modern Distribution partners. This role is critical to driving our business to new heights through Partnerships. If you are a dynamic, creative, and results-oriented partner leader, we'd love to hear from you! The Senior Partner Sales Manager’s responsibility is to develop and drive the execution of business plans with a set of focus partners with initiatives that support accelerated GTM, increased investment and new capabilities and offerings to take to market in the India region. Key to the success in the position is effective collaboration with multiple cross-functional stakeholders, including sales, partner and technical sales, marketing, legal, and operations What You Will Be Doing: Executive Relationships. Growing trust and influence with senior leadership of our focus partners. Developing joint strategies, commitments, and execution plans, leveraging investments and programs to drive co-sell revenue across the India region. Sales Management. Working with internal and external field sales teams to take joint sales plays, programs and industry solutions to specific market segments for execution. Market Development. Work with the specified partners’ business development, marketing, and solution architects, to craft and promote mutually-beneficial business models, solution offerings and messaging that drive new opportunities in the market. Business Cadence. Execute, manage and deliver India pipeline and revenue growth cadence tied to the specified partners’ strategies and initiatives. Strategy. Help shape and evolve Elastic’s partner strategy, while implementing plans and execution in the India region. Partner Ecosystem. Identify, recruit, enable and manage partners (Regional SIs, VARs, Referral Partners, etc.) to support business goals and to execute channel sales strategies. Drive execution in concert with the local ecosystem resources; working in tight collaboration with global and regional partner sales functions leading Cloud, SIs, VARs, OEM, MSPs, Distributors and Technology Partnerships. Communication. High-quality, effective and timely internal & external communication to coordinate functions, manage activity execution, resolve conflict, share results, and be a spokesperson for joint value propositions of Elastic’s partner ecosystem, strategy & programs. Educate. Ensure partners’ stakeholders understand Elastic’s value proposition and how our technology fits into their overall GTM strategy and portfolio. What You Bring Along: 8 + years in Partner Sales or Partner Management roles. Extensive external industry network with 10+ years of SaaS based solutions and/or open source technologies. Executive presence; executive selling, communication and business development skills. Proven performance, personally leading to measurable revenue results through strategic partnerships. Operational Excellence - ability to use data, systems and processes effectively to plan, execute and measure performance and initiatives; shared language and a disciplined approach to pipeline generation and sales process You need strong skills in analysis, organization, and managing projects. You must be able to make quick, informed decisions that can lead to smart risks. Your choices will have a direct impact on financial investments, revenue increases, and the performance of the teams you are part of. Ability to build and maintain positive working relationships while delivering results in a complex, matrixed global organization. Tolerance for ambiguity; able to focus and execute in a changing environment; interdisciplinary approach and ability to “get things done” in a cross-functional environment. Leadership - strong drive and character qualities that match our values, the Elastic Source Code, inspiring others to follow and act Accountability and a bias for action High energy, great attitude, collaborative approach, and a learning mindset Willingness to travel (up to 20%) Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of DUTCH and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (DUTCH and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (DUTCH) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/Secondary School GCSE A required certification in DUTCH Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both DUTCH and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com . Show more Show less

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 12-Jun-2025 Job ID 9562 Description and Requirements asic Function ? Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures ? Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. ? Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. ? Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. ? Update systems to accurately reflect leave status and ensure appropriate diary documentation exists ? Business recommended TAT to complete the activity is up to 5 business days to maintain compliance measures ? The position is expected to do absence management and adjudication on Federal, State and company leaves. ? Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physician’s office Essential Functions: ? Analyze, validate and process transactions as per Desktop procedures (L3 & L4) ? Analyze and research all discrepancies ? Research & Investigate and resolve outstanding items ? Determine eligibility, entitlement and applicable plan provisions while meeting timeliness goals ? Clear and accurate written and verbal communication (Mix of scripted/unscripted) with employee, employer & stateside resources by email and outgoing calls ? Establish action plans for each file to bring claims to resolution ? Utilize internal and external specialty resources to maximize impact on each claim file ? Use PC programs to increase productivity and performance ? Ensure that the assigned targets are met in accordance with SLA, Performance Guarantee and Internal standards ? Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence ? Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures ? Ensure adherence to established attendance schedules ? Close visual activity - viewing a computer terminal and extensive reading Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions ? UM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support ? Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance ? Subject Matter Expert for the purpose of work thread related issues and escalated transactions ? QCA for the purpose of feedback and internal Performance Guarantee quality audit team ? Trainers for the purpose of Pre-process and Process DCA training ? Disability Customer Advocates for escalation resolution ? Primary External Interactions ? End customer to be contacted through emails/calls for information gathering/decision update ? Claims specialist & other Stateside Teams on emails/calls ? SME / Trainers at the client end for training About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is seeking an experienced Associate to join our growing International Reporting team, responsible for both Statutory and consolidated IFRS Financial Statements. You will report into our Manager, International Reporting. You will work together with a broad range of groups: accounting, tax, legal and treasury. As an International Reporting Associate, you will work with the broader financial reporting team and will drive timely and accurate completion of statutory reporting requirements across a number of international entities and resolve project roadblocks as needed. What You Will Be Doing: With direction from the Manager, International Financial Reporting and others, you will Prepare and maintain statutory ledgers that track US GAAP vs local GAAP/IFRS differences year over year Review the financial schedules to support external service providers in compiling and preparing statutory financial statements prepared in accordance with local GAAP and IFRS reporting standards. Project manage the financial statement audits to ensure resolution of accounting and reporting issues, timely completion of audit, and filing of the respective statutory financial statements Monitor the implementation of new accounting standards under local GAAP/IFRS Establish strong working relationships and collaborate with various internal groups, including accounting, tax, legal and treasury Assist with implementation of new systems that directly impact international financial reporting Propose improvements to processes and internal controls Participate in other international reporting projects as assigned What You Bring: Bachelor's Degree in Accounting or Finance. You have an active CPA/CA/ACCA (or equivalent credentials) and prior experience in financial reporting 3+ years of external audit, accounting, and/or financial reporting experience Working knowledge of IFRS Proficiency in MS Excel. Experience with large ERP system (Netsuite preferred), High degree of organization and ability to manage multiple, competing projects and priorities simultaneously Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic . Please see here for our Privacy Statement. Show more Show less