Required Skills: Strong foundational knowledge of networking, including: TCP/IP, OSI model, Subnetting, DHCP, DNS, ARP, NAT/PAT Switching (VLANs, STP/RSTP/MSTP, LACP), Routing protocols, ACLs Wireless LAN, VoIP (SIP), VPN Familiarity with diagnostic tools like ping, traceroute, tcpdump, Wireshark Experience with Linux is a plus Prior technical support or NOC experience preferred --- If you're a graduate with a solid core in networking and a passion for solving real-world network issues, apply now to join one of the most innovative networking tech companies in the world. Show more Show less
Job Title: L1 Engineer Support – Onboarding & Offboarding Experience: 1–3 Years Qualification: Any Degree Responsibilities: Handle user onboarding/offboarding. Manage accounts in Google Workspace, Slack, Jira & other SaaS apps. Assign/remove licenses, ensure compliance, and maintain records. Support MDM tasks (device enrollment, remote wipe). Monitor ticket queues and resolve within SLAs. Desired Profile: 0–2 years in IT support/helpdesk. Basic knowledge of Google Workspace, Slack, Jira & SaaS license management. Strong attention to detail & time management. Willingness to work in 24x7 rotational shifts. Good communication skills. Preferred: Exposure to MDM tools (Jamf, Intune, Kandji, Hexnode), SaaS apps (Zoom, Dropbox, O365), or IT certifications. 📞 Contact: 7710067220