Job description About Fly My Cart: Fly My Cart is a growing courier and logistics platform dedicated to providing fast, reliable, and customer-friendly delivery solutions. Join our team and help build a customer service experience that stands out in the logistics space. Roles & Responsibilities: Handle customer queries via phone, WhatsApp, and email in a polite and professional manner. Resolve customer complaints and escalate complex issues to the appropriate team. Provide real-time updates on shipment status, delivery, and pickup schedules. Maintain accurate records of customer interactions. Ensure customer satisfaction and build trust with timely communication. Coordinate with backend and delivery teams for quick resolution. Assist in onboarding new customers and guiding them through the app usage. Key Skills Required: Good verbal and written communication in English, Hindi, and/or regional languages. Basic computer knowledge and typing speed. Active listening, patience, and problem-solving mindset. Positive attitude and willingness to learn. Familiarity with WhatsApp, Google Sheets, or CRM tools is a plus. Eligibility: Freshers with good communication skills are welcome. Interns pursuing graduation or just completed. Candidates with up to 6 months of customer support or BPO experience preferred but not mandatory. Perks & Benefits: Performance-based incentives Internship certificate (for interns) Friendly and growing work environment Opportunity for full-time role after internship Learning & growth in logistics and communication skill Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9036252117
About Fly My Cart: Fly My Cart is a growing courier and logistics platform dedicated to providing fast, reliable, and customer-friendly delivery solutions. Join our team and help build a customer service experience that stands out in the logistics space. Roles & Responsibilities: Handle customer queries via phone, WhatsApp, and email in a polite and professional manner. Resolve customer complaints and escalate complex issues to the appropriate team. Provide real-time updates on shipment status, delivery, and pickup schedules. Maintain accurate records of customer interactions. Ensure customer satisfaction and build trust with timely communication. Coordinate with backend and delivery teams for quick resolution. Assist in onboarding new customers and guiding them through the app usage. Key Skills Required: Good verbal and written communication in English, Hindi, and/or regional languages. Basic computer knowledge and typing speed. Active listening, patience, and problem-solving mindset. Positive attitude and willingness to learn. Familiarity with WhatsApp, Google Sheets, or CRM tools is a plus. Eligibility: Freshers with good communication skills are welcome. Interns pursuing graduation or just completed. Candidates with up to 6 months of customer support or BPO experience preferred but not mandatory. Perks & Benefits: Performance-based incentives Internship certificate (for interns) Friendly and growing work environment Opportunity for full-time role after internship Learning & growth in logistics and communication skill Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Title: Courier Office Coordinator Company: Fly My Cart (Goviafly cargo and logistics pvt ltd) Location: Bangalore Kalyanagar Job Type: Full-time | Office-based Job Description: We are looking for a Courier Office Coordinator to support our logistics and operations team. The role involves assisting with parcel coordination, documentation, customer communication, and day-to-day office activities. Ideal for freshers or candidates with up to 6 months of experience in any field who are eager to build a career in logistics and courier operations. Key Responsibilities: Coordinate daily parcel pickup and delivery schedules Assist customers with shipment queries and tracking updates Maintain shipment records, invoices, and documentation Communicate with delivery partners and clients for smooth operations Support basic data entry and reporting tasks Ensure timely updates to customers and team leads Requirements: 0–6 months of experience (freshers can apply) Basic computer and communication skills Strong attention to detail and time management Positive attitude and willingness to learn Ability to work in a fast-paced environment Benefits: On-the-job training provided Growth opportunities within logistics and operations Supportive and collaborative work environment Salary: ₹15000 – ₹25000 per month (based on skills and performance) Schedule: Day shift / Monday to Saturday Job Types: Full-time, Permanent, Fresher, Volunteer Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Leave encashment Paid sick time Work Location: In person
Job Title: Courier Office Coordinator Company: Fly My Cart (Goviafly cargo and logistics pvt ltd) Location: Bangalore Kalyanagar Job Type: Full-time | Office-based Job Description: We are looking for a Courier Office Coordinator to support our logistics and operations team. The role involves assisting with parcel coordination, documentation, customer communication, and day-to-day office activities. Ideal for freshers or candidates with up to 6 months of experience in any field who are eager to build a career in logistics and courier operations. Key Responsibilities: Coordinate daily parcel pickup and delivery schedules Assist customers with shipment queries and tracking updates Maintain shipment records, invoices, and documentation Communicate with delivery partners and clients for smooth operations Support basic data entry and reporting tasks Ensure timely updates to customers and team leads Requirements: 0–6 months of experience (freshers can apply) Basic computer and communication skills Strong attention to detail and time management Positive attitude and willingness to learn Ability to work in a fast-paced environment Benefits: On-the-job training provided Growth opportunities within logistics and operations Supportive and collaborative work environment Salary: ₹15000 – ₹25000 per month (based on skills and performance) Schedule: Day shift / Monday to Saturday Job Types: Full-time, Permanent, Fresher, Volunteer Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Leave encashment Paid sick time Work Location: In person