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0.0 - 3.0 years

0 - 3 Lacs

Chennai, Tamil Nadu, India

On-site

The Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software products and deliver customer support to customers, partners, and internal team members via telephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from within to other departments, including Account Management, Professional Services, Sales or Support. Job Responsibilities Provide support for eMaint and Fluke Connect software applications to end users in a Microsoft and Web-based environment. Answer incoming eMaint and Fluke Connect software support phone calls, email and chat communications. Find and communicate accurate solutions to issues reported by end users while using eMaint products through analytical talent and strong troubleshooting abilities. Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries. Multi-task during calls to research technical issues while communicating with the customer and clearly and concisely documenting the issue. Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the customer point of view. Contribute to growth of eMaint knowledge base by creating product documentation addendums. Actively participate in software product testing process to ensure new versions of software are ready to release. Required Skills & Experience: B.A. or B.S. degree preferred. Good mechanical aptitude and problem solving skills. Strong ability to communicate technical information both in writing and verbally. Strong work ethic and ability to work efficiently and effectively with minimal supervision. Ability to work in a fast-paced environment with excellent organizational skills. Customer service experience is a plus. Database knowledge is a plus. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in growth. We re honest about what s working and what isn t, and we never stop improving and innovating.

Posted 3 weeks ago

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0.0 - 3.0 years

0 - 3 Lacs

Delhi, India

On-site

The Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software products and deliver customer support to customers, partners, and internal team members via telephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from within to other departments, including Account Management, Professional Services, Sales or Support. Job Responsibilities Provide support for eMaint and Fluke Connect software applications to end users in a Microsoft and Web-based environment. Answer incoming eMaint and Fluke Connect software support phone calls, email and chat communications. Find and communicate accurate solutions to issues reported by end users while using eMaint products through analytical talent and strong troubleshooting abilities. Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries. Multi-task during calls to research technical issues while communicating with the customer and clearly and concisely documenting the issue. Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the customer point of view. Contribute to growth of eMaint knowledge base by creating product documentation addendums. Actively participate in software product testing process to ensure new versions of software are ready to release. Required Skills & Experience: B.A. or B.S. degree preferred. Good mechanical aptitude and problem solving skills. Strong ability to communicate technical information both in writing and verbally. Strong work ethic and ability to work efficiently and effectively with minimal supervision. Ability to work in a fast-paced environment with excellent organizational skills. Customer service experience is a plus. Database knowledge is a plus. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in growth. We re honest about what s working and what isn t, and we never stop improving and innovating.

Posted 3 weeks ago

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0.0 - 3.0 years

0 - 3 Lacs

Kolkata, West Bengal, India

On-site

The Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software products and deliver customer support to customers, partners, and internal team members via telephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from within to other departments, including Account Management, Professional Services, Sales or Support. Job Responsibilities Provide support for eMaint and Fluke Connect software applications to end users in a Microsoft and Web-based environment. Answer incoming eMaint and Fluke Connect software support phone calls, email and chat communications. Find and communicate accurate solutions to issues reported by end users while using eMaint products through analytical talent and strong troubleshooting abilities. Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries. Multi-task during calls to research technical issues while communicating with the customer and clearly and concisely documenting the issue. Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the customer point of view. Contribute to growth of eMaint knowledge base by creating product documentation addendums. Actively participate in software product testing process to ensure new versions of software are ready to release. Required Skills & Experience: B.A. or B.S. degree preferred. Good mechanical aptitude and problem solving skills. Strong ability to communicate technical information both in writing and verbally. Strong work ethic and ability to work efficiently and effectively with minimal supervision. Ability to work in a fast-paced environment with excellent organizational skills. Customer service experience is a plus. Database knowledge is a plus. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in growth. We re honest about what s working and what isn t, and we never stop improving and innovating.

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3.0 - 5.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Your Job As an Infrastructure Systems Engineer (SME) for Infrastructure Systems within Global Facility Technologies, your role will be pivotal in supporting and optimizing facility systems across Molex. You will leverage your technical expertise to ensure smooth operations and effective communication infrastructure Our Team The Subject Matter Experts will be a part of a global team that will manage Facilities Technology group that supports Molex. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Technology Center (KTC) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KTC rapidly scales up its operations in India, it’s employees will get opportunities to carve out a career path for themselves within the organization. This role will have the opportunity to join on the ground floor and will play a critical part in helping build out the Koch Technology Center (KTC) over the next several years. Working closely with global colleagues would provide significant global exposure to the employees. What You Will Do Provide Expertise Offer in-depth knowledge and insights to guide decision-making and strategy related to infrastructure systems. Support Projects Assist teams with technical details, best practices, and industry standards to enhance project outcomes. Develop Content Contribute to the creation of training materials, documentation, and knowledge bases to support system usage and troubleshooting. Quality Assurance Review and validate work to ensure accuracy, compliance, and alignment with Molex/Koch standards. Consult and Advise Act as a go-to resource for solving complex problems related to facility systems and communications. Training and Mentorship Educate and mentor team members or stakeholders to build a knowledgeable and capable support team. Stay Updated Keep up with industry trends and evolving standards to continuously improve system designs and operations. Who You Are (Basic Qualifications) 3-5 years of relevant experience in infrastructure systems and technologies. Low Voltage CablingExperience with copper and fiber cables. PowerUPS, power generators, and PDU knowledge. Cooling for Server & Network DevicesStandard and smart racks. Data Closet DesignExperience with MDF/IDF layout. Sound MaskingAbility to reduce surrounding noise in office areas and paging. Alertus SystemKnowledge of EHS systems. Working Conditions:Primarily office-based with regular visits to project sites. May require occasional travel to locations or other offices. Mandatory Primary Skill Set - (These are essential for day-to-day operations and core responsibilities) 1. Low Voltage Cabling Proficiency in working with copper (Cat6/Cat6A) and fiber optic cabling (OM3/OM4, SMF). Familiarity with cable termination, labeling, testing, and certification standards (e.g., Fluke testing). 2. Power Systems Hands-on experience with UPS systems, power generators, PDUs (rack and floor-level). Understanding of redundancy, load balancing, and power monitoring tools. 3. Cooling Infrastructure Knowledge of rack-level (smart racks) and room-level (CRAC/CRAH) cooling technologies. Experience in thermal management and hot aisle/cold aisle containment design. 4. Data Closet Design (MDF/IDF) Practical exposure to designing and maintaining Main Distribution Frame (MDF) and Intermediate Distribution Frame (IDF) layouts. Experience in equipment mounting, grounding, and compliance with TIA/EIA standards. What Will Put You Ahead Secondary Skill Set - (Useful for extended responsibilities, project support, or cross-functional engagement) 1. Sound Masking and Paging Systems Understanding of office acoustics, speaker placement, and integration with AV systems. Experience in reducing background noise and implementing paging/announcement systems. 2. EHS Alerting Systems Basic knowledge of Environmental Health & Safety (EHS) alert systems like fire alarms, emergency alerts, and mass notification tools. Familiarity with integrating such systems into BAS or centralized control rooms. 3. BAS Knowledge (Preferred for BAS Role) Working knowledge of HVAC control systems, access control, CCTV, and building management software platforms (e.g., Tridium, Siemens Desigo, Honeywell, Schneider EcoStruxure). Ability to interface IT/network infrastructure with BAS for centralized monitoring. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy Who We Are Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information http://www.kochcareers.com/doc/Everify.pdf “Koch is proud to be an equal opportunity workplace”. #LI-Onsite - For onsite jobs

Posted 1 month ago

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1 - 6 years

2 - 5 Lacs

Lucknow

Work from Office

Job Description: We are seeking a dynamic and results-driven Business Development & Sales Manager/Engineer to drive growth, expand market reach, and develop strong client relationships. This role involves identifying new business opportunities, generating leads, and managing the entire sales cycle from prospecting to closing. The ideal candidate will collaborate with internal teams to craft tailored solutions that meet client needs while achieving revenue targets. Key Responsibilities: • Identify and pursue new business opportunities and markets. • Develop and execute sales strategies to meet or exceed targets. • Build and maintain strong relationships with clients and partners. • Regular visit to clients site to generate identify new opportunities. • Prepare and deliver compelling sales presentations and proposals. • Negotiate contracts and close deals effectively. • Collaborate with cross-functional teams (marketing, technical, operations) to drive sales initiatives. • Monitor market trends and competitor activity to inform strategy. Qualifications: • Proven track record in business development and sales. • Strong communication, negotiation, and presentation skills. • Ability to manage multiple accounts and drive growth. • Experience in working for Thermal Power/Fertilizer/Oil & Gas/Dairy

Posted 2 months ago

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