Malad West, Mumbai/Bombay
INR 0.2 - 0.25 Lacs P.A.
Remote
Full Time
Job Title: Customer Care Executive (OTT Support) We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. As an OTT support specialist, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a seamless viewing experience for our subscribers. Key Responsibilities: - Respond to customer inquiries via phone, email, chat, or social media - Resolve customer complaints and issues related to OTT content, streaming, and account management - Provide technical support and troubleshooting assistance for OTT platform issues - Offer personalized recommendations and solutions to enhance customer experience - Document customer interactions and feedback for quality improvement - Meet customer satisfaction and resolution targets Requirements: - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple customer interactions - Strong problem-solving and analytical skills - Familiarity with OTT platforms and streaming services (desirable) - Basic technical knowledge and troubleshooting skills. What We Offer: - Competitive salary - Opportunity to work with a growing OTT platform - Collaborative and dynamic work environment - Professional development and growth opportunities If you're passionate about delivering exceptional customer experiences and have a knack for technical support, we'd love to hear from you!
Malad West, Mumbai/Bombay
INR 3.6 - 4.8 Lacs P.A.
On-site
Full Time
Video Editor (Trailer & Promo Specialist) We're looking for a skilled Video Editor with expertise in creating engaging trailers and promos for campaigns and social media platforms. As a Video Editor, you will be responsible for crafting compelling visual narratives that capture the essence of our brand and campaigns. Key Responsibilities: - Edit trailers and promos for campaigns and social media platforms - Create engaging, high-quality content that resonates with our target audience - Collaborate with creative teams to understand project vision and objectives - Work efficiently to meet tight deadlines and deliver high-quality content - Stay up-to-date with industry trends and best practices in video editing Requirements: - Proven experience in video editing, specifically in trailer and promo editing - Strong portfolio showcasing your editing skills and style - Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, Photoshop. - Excellent storytelling and visual narrative skills - Ability to work independently and collaboratively as part of a team Nice to Have: - Experience with motion graphics and animation - Knowledge of social media platforms and their video content requirements - Familiarity with color grading and sound design If you're a creative and skilled Video Editor with a passion for crafting compelling trailers and promos, we'd love to hear from you! Apply now with your portfolio and resume.
Malad West, Mumbai/Bombay
INR 1.2 - 1.44 Lacs P.A.
On-site
Full Time
Office Boy/Peon Job Summary: We are seeking a reliable and efficient Office Boy/Peon to join our team. The successful candidate will be responsible for maintaining the smooth operation of our office by performing various tasks, including cleaning, errands, and supporting staff members. Key Responsibilities: - Maintain cleanliness and organization of the office premises - Deliver documents, files, and other materials within the office or to external locations - Assist staff members with various tasks, such as photocopying, binding, and stapling - Serve tea, coffee, and water to staff members and visitors - Perform errands, such as collecting mail, packages, and other items - Maintain office supplies and stationery - Support in setting up meetings, conferences, and other events Requirements: - High school diploma or equivalent - Basic knowledge of office procedures and etiquette - Ability to work independently and as part of a team - Good communication and interpersonal skills - Physical ability to perform tasks that require lifting, carrying, and standing - Trustworthiness and reliability What We Offer: - Competitive salary and benefits - Opportunity to work in a dynamic and supportive environment - Professional growth and development opportunities If you are a hardworking and reliable individual looking for a role in an office setting, please apply with your resume and a brief introduction.
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