SALES DEPARTMENT Designation: Project Sales Engineer Reporting to: General Manager Sales Experience: 1-5 Years Field Experience: Water & Waste water treatment industry/relevant industry Job Location: Ahmedabad/Baroda/Surat/Rajkot Educational Qualification: B.E./B.tech or Diploma Engineer in Mechanical/Electrical/Chemical/Environmental Management Grade: E3 Skills Required: Master Skill: Knowledge of WTP/STP/ETP/Swimming Pool projects, Knowledge of customer mapping, Knowledge of sales promotional activities, Knowledge of customer relationship management Software Operating Skill: MS-Office, AutoCAD, CRM Soft Skill: Self-motivation & drive of achievement, Prospecting Skills, Communication skills (Written & verbal), Presentation skills, Convincing & persuasion skills Negotiation skills, Interpersonal skills, Numerical skills, Time management, Other Skill: A positive, confident and determined approach Job Description: Project Sales achievement Understanding the company infrastructure, organization structure, business goals. Planning & execution for sales target achievement. Responsible for generating sales with existing customers and developing opportunities with new clientele within assigned territory Participate in sales promotion activities like exhibitions etc. and generate leads. Extra Ordinary skill for order closing. Project Design & Calculation Understanding client’s requirement & designing the project & calculations accordingly. Flow Dynamics India shall impart technical training as and when required. New client acquisition Generate customer leads for WTP/STP/ETP/Swimming Pool, Complete Solution as assigned Cold calling for meeting arrangement with customers and - Giving sales presentations to a range of prospective clients. Making quotation for project by coordinate with HOD & Design team. Customer relationship management Identify issues and take action to deal with client queries. Keep constant tap on market movements and report the same to sales head Share information and knowledge of new products or other developments etc. to clients Collect work order/ Cheques when needed. Market research & feedback Establish, maintain and expand the clientele in existing as well as new areas. Client mapping and generating exhaustive list of clients Daily reporting on sales activities to top management Collecting customer feedback and market research Keeping up to date with products and competitors. Show more Show less
We're Hiring: Tender Executive – Government Sales Location: Ahmedabad, Gujarat Experience: 3-7 Years Department: Sales Are you experienced in government sales and tendering within the Water & Wastewater Treatment industry? Join our team and play a key role in managing government tenders for WTP, STP, ETP, and Swimming Pool projects. Key Responsibilities: End-to-end management of government tenders (technical, financial & qualification docs) Government liaisons & client relationship management Coordination across departments – sales, technical, purchase, and finance Ensuring compliance, documentation, and timely bid submissions What We’re Looking For: Qualification: B.E./B.Tech/Diploma (Civil/Mech/Electrical/Chemical/Environmental) or any graduate with relevant experience Industry Experience: Water & Wastewater Treatment or related Strong knowledge of government tendering, client servicing, and cross-functional coordination Proficiency in MS Office, with excellent communication & negotiation skills.
The Service Support Engineer - Field Work CBU O&M is responsible for the successful handling of Operations and Maintenance (O&M) projects, ensuring the timely resolution of complaints, troubleshooting and training of operators. The role requires proactive communication with clients, continuous improvement of existing processes and ensuring the smooth execution of both preventive and breakdown maintenance tasks at various field locations. Key Responsibilities: Handling O&M Projects: • Manage and oversee the operations and maintenance (O&M) projects, ensuring all aspects of service delivery are met efficiently and in line with customer requirements. • Coordinate with internal teams to ensure timely execution of O&M tasks across all field sites. Complaint Management and Downtime Resolution: • Respond to client complaints and service issues in a timely and efficient manner, minimizing downtime and ensuring quick resolution. • Ensure that all complaints are logged, tracked and addressed within the defined service level agreements (SLAs). • Analyse recurring issues or complaints and work towards identifying root causes. • Implement corrective actions and preventive measures to reduce the recurrence of the same complaints and improve overall service performance. Operator Troubleshooting and Training: • Perform troubleshooting activities to resolve technical issues faced by operators. • Provide hands-on training to operators on the proper operation, maintenance and troubleshooting of equipment and systems, ensuring that they are well-equipped to handle day-to-day challenges. • Evaluate Operator’s Performance, prepare their Job Descriptions (Level Wise), Communicate with them. • Increasing Operator’s Efficiency to ensure maximum Productivity. Client Communication and Feedback: • Maintain open and effective communication with clients to understand their concerns, provide updates, and gather feedback on service quality. • Use client feedback to improve service delivery, ensuring high levels of customer satisfaction. • Relationship Building with each client to retain them & aim for long term contracts. Preventive and Breakdown Maintenance: • Oversee and ensure proper execution of preventive maintenance tasks according to the maintenance schedule. • Effectively manage breakdown maintenance, ensuring that issues are addressed quickly to minimize operational downtime. Record Keeping: • Maintain accurate records of all preventive maintenance work conducted, ensuring detailed logs are updated regularly. • Document the work performed during breakdown maintenance and keep track of any modifications or repairs made. • Gross Margin Analysis for each site on monthly basis, track profitability & take necessary action to Augment it Manpower Handling: • Oversee and manage the field service team, ensuring adequate manpower allocation for service tasks. • Provide guidance and direction to field operators, ensuring they adhere to safety standards and operational protocols. • Ensure proper deployment of manpower to meet site-specific requirements and customer needs. • Ensure that the Compliances are followed at all levels. • Ensure that there is optimum job satisfaction at Operators’ level Handling O&M Projects: • Self-Knowledge upgradation on Industrial effluent & large capacity STPs • Act as aa Helping hand to O&M Sales Team on technicalities of Small, Medium & Large Size Plants. • Push Existing contracts to convert into Fully Automatic STPs to reduce Manpower requirement. • Maintain Statistical analysis on upcoming projects under commissioning & tap them for expanding O&M Business. • Importantly maximise use of Software to reduce manual work. Skills and Qualifications: • In-depth knowledge of preventive and breakdown maintenance processes. • Strong understanding of electrical systems, components, and safety standards. • Experience in managing field teams and coordinating manpower for service delivery. • Ability to handle multiple tasks, work independently, and manage time effectively. • Willingness to travel to field sites • Must be available to address urgent issues and complaints during service hours and outside of regular office hours, as needed. • May require working in diverse environmental conditions and at remote locations • Problem-Solving Skills • Ethical & Confidential Approach • Good Communication Skills • Efficient decision-making skills • Should be a Go Getter & have a Pro Active Approach • Continuous Training to Team • Identify Skills & upgrade Team Member’s efficiency.
The Service Support Engineer - Field Work CBU O&M is responsible for the successful handling of Operations and Maintenance (O&M) projects, ensuring the timely resolution of complaints, troubleshooting and training of operators. The role requires proactive communication with clients, continuous improvement of existing processes and ensuring the smooth execution of both preventive and breakdown maintenance tasks at various field locations. Key Responsibilities: Handling O&M Projects: Manage and oversee the operations and maintenance (O&M) projects, ensuring all aspects of service delivery are met efficiently and in line with customer requirements. Coordinate with internal teams to ensure timely execution of O&M tasks across all field sites. Complaint Management and Downtime Resolution: Respond to client complaints and service issues in a timely and efficient manner, minimizing downtime and ensuring quick resolution. Ensure that all complaints are logged, tracked and addressed within the defined service level agreements (SLAs). Analyse recurring issues or complaints and work towards identifying root causes. Implement corrective actions and preventive measures to reduce the recurrence of the same complaints and improve overall service performance. Operator Troubleshooting and Training: Perform troubleshooting activities to resolve technical issues faced by operators. Provide hands-on training to operators on the proper operation, maintenance and troubleshooting of equipment and systems, ensuring that they are well-equipped to handle day-to-day challenges. Evaluate Operator’s Performance, prepare their Job Descriptions (Level Wise), Communicate with them. Increasing Operator’s Efficiency to ensure maximum Productivity. Client Communication and Feedback: Maintain open and effective communication with clients to understand their concerns, provide updates, and gather feedback on service quality. Use client feedback to improve service delivery, ensuring high levels of customer satisfaction. Relationship Building with each client to retain them & aim for long term contracts. Preventive and Breakdown Maintenance: Oversee and ensure proper execution of preventive maintenance tasks according to the maintenance schedule. Effectively manage breakdown maintenance, ensuring that issues are addressed quickly to minimize operational downtime. Record Keeping: Maintain accurate records of all preventive maintenance work conducted, ensuring detailed logs are updated regularly. Document the work performed during breakdown maintenance and keep track of any modifications or repairs made. Gross Margin Analysis for each site on monthly basis, track profitability & take necessary action to Augment it Manpower Handling: Oversee and manage the field service team, ensuring adequate manpower allocation for service tasks. Provide guidance and direction to field operators, ensuring they adhere to safety standards and operational protocols. Ensure proper deployment of manpower to meet site-specific requirements and customer needs. Ensure that the Compliances are followed at all levels. Ensure that there is optimum job satisfaction at Operators’ level Handling O&M Projects: Self-Knowledge upgradation on Industrial effluent & large capacity STPs Act as aa Helping hand to O&M Sales Team on technicalities of Small, Medium & Large Size Plants. Push Existing contracts to convert into Fully Automatic STPs to reduce Manpower requirement. Maintain Statistical analysis on upcoming projects under commissioning & tap them for expanding O&M Business. Importantly maximise use of Software to reduce manual work. Skills and Qualifications: In-depth knowledge of preventive and breakdown maintenance processes. Strong understanding of electrical systems, components, and safety standards. Experience in managing field teams and coordinating manpower for service delivery. Ability to handle multiple tasks, work independently, and manage time effectively. Willingness to travel to field sites Must be available to address urgent issues and complaints during service hours and outside of regular office hours, as needed. May require working in diverse environmental conditions and at remote locations Problem-Solving Skills Ethical & Confidential Approach Good Communication Skills Efficient decision-making skills Should be a Go Getter & have a Pro Active Approach
Job Title: Executive- Human Resources & Administration Department: Human Resources Work Experience: 1-2 Years. Qualification: Master’s/Bachelor’s degree in HR, Business Administration, Any Graduate Location: Ahmedabad, Gujarat Reports To: HR Head Functionally Coordinates with: HODs/Sr Executive HR The Executive Human Resources will be responsible for executing HR strategies. This role executes all HR functions, including talent management, employee relations, compensation & benefits and compliance. The HR Executive will ensure a positive work environment that adopts employee engagement, productivity and organizational growth. Key Responsibilities: Talent Acquisition & Management: Follow the Designed Screening System and Stabilize Recruitment Process. Assist in sourcing, screening, and onboarding new hires. Coordinate interviews and maintain recruitment trackers. Ensure new joiner documentation and induction is smoothly handled. Employee Engagement & Relations: Support the HR Head in implementing employee engagement initiatives Act as a mediator in conflict resolution and employee grievances. Follow Employee Retention Program. Execute Employee Engagement Event List. Making Office Environment Cohesive Serve as the first point of contact for employee queries and issues Compliance & Administration: Maintain employee records and handle disciplinary procedures. Should know how to operate Payroll Software & Ensure Errorless Payroll Process & HR Compliances (PF/ESIC/PT Etc) Coordinating with agencies for Solving IT & office equipment Related issues. Ensuring Office Cleanliness Ensuring timely payments of AMC/Electricity/CUGs/Grocery & other admin related Supplies. Guest Management. Ensuring Timely Compliance Payments Soft Skills: Problem-Solving & Conflict Resolution Ethical & Confidential Approach Good Communication Skills Efficient decision-making skills Should be a Go Getter & have a Pro Active Approach Should Possess a Positive Attitude Should Have a Clarity of Thoughts
Job Title: Service Engineer-Field Work-CBU O&M Reporting to: AGM- Projects Experience: 1-3 Years Field Experience : Water & Waste water treatment industry/relevant industry Job Location: Ahmedabad/Gujarat Educational Qualification: ITI/Diploma (Electrical/Mechanical) The Service Support Engineer - Field Work CBU O&M is responsible for the successful handling of Operations and Maintenance (O&M) projects, ensuring the timely resolution of complaints, troubleshooting and training of operators. The role requires proactive communication with clients, continuous improvement of existing processes and ensuring the smooth execution of both preventive and breakdown maintenance tasks at various field locations. Key Responsibilities: Handling O&M Projects: Manage and oversee the operations and maintenance (O&M) projects, ensuring all aspects of service delivery are met efficiently and in line with customer requirements. Coordinate with internal teams to ensure timely execution of O&M tasks across all field sites. Complaint Management and Downtime Resolution: Respond to client complaints and service issues in a timely and efficient manner, minimizing downtime and ensuring quick resolution. Ensure that all complaints are logged, tracked and addressed within the defined service level agreements (SLAs). Analyse recurring issues or complaints and work towards identifying root causes. Implement corrective actions and preventive measures to reduce the recurrence of the same complaints and improve overall service performance. Operator Troubleshooting and Training: Perform troubleshooting activities to resolve technical issues faced by operators. Provide hands-on training to operators on the proper operation, maintenance and troubleshooting of equipment and systems, ensuring that they are well-equipped to handle day-to-day challenges. Evaluate Operator’s Performance, prepare their Job Descriptions (Level Wise), Communicate with them. Increasing Operator’s Efficiency to ensure maximum Productivity. Client Communication and Feedback: Maintain open and effective communication with clients to understand their concerns, provide updates, and gather feedback on service quality. Use client feedback to improve service delivery, ensuring high levels of customer satisfaction. Relationship Building with each client to retain them & aim for long term contracts. Preventive and Breakdown Maintenance: Oversee and ensure proper execution of preventive maintenance tasks according to the maintenance schedule. Effectively manage breakdown maintenance, ensuring that issues are addressed quickly to minimize operational downtime. Record Keeping: Maintain accurate records of all preventive maintenance work conducted, ensuring detailed logs are updated regularly. Document the work performed during breakdown maintenance and keep track of any modifications or repairs made. Gross Margin Analysis for each site on monthly basis, track profitability & take necessary action to Augment it Manpower Handling: Oversee and manage the field service team, ensuring adequate manpower allocation for service tasks. Provide guidance and direction to field operators, ensuring they adhere to safety standards and operational protocols. Ensure proper deployment of manpower to meet site-specific requirements and customer needs. Ensure that the Compliances are followed at all levels. Ensure that there is optimum job satisfaction at Operators’ level Handling O&M Projects: Self-Knowledge upgradation on Industrial effluent & large capacity STPs Act as aa Helping hand to O&M Sales Team on technicalities of Small, Medium & Large Size Plants. Push Existing contracts to convert into Fully Automatic STPs to reduce Manpower requirement. Maintain Statistical analysis on upcoming projects under commissioning & tap them for expanding O&M Business. Importantly maximise use of Software to reduce manual work. Skills and Qualifications: In-depth knowledge of preventive and breakdown maintenance processes. Strong understanding of electrical systems, components, and safety standards. Experience in managing field teams and coordinating manpower for service delivery. Ability to handle multiple tasks, work independently, and manage time effectively. Willingness to travel to field sites Must be available to address urgent issues and complaints during service hours and outside of regular office hours, as needed. May require working in diverse environmental conditions and at remote locations Problem-Solving Skills Ethical & Confidential Approach Good Communication Skills Efficient decision-making skills Should be a Go Getter & have a Pro Active Approach Continuous Training to Team Identify Skills & upgrade Team Member’s efficiency.
Designation: Project Sales Engineer/Project Sales Executive Reporting to: VP Sales Experience: 1-3 Years Field Experience : Water & Waste water treatment industry/relevant industry Job Location: Ahmedabad Educational Qualification: B.E./B.Tech/Diploma Engineer in Mechanical/Electrical/Chemical/Environmental/Any Graduate The Project Sales Engineer/Executive will be responsible for driving sales efforts within the water treatment project segment, from initial lead generation through project execution. The PSE should have a strong understanding of water treatment systems, technical solutions and the ability to engage clients in long-term, solution-based sales discussions Key Responsibilities: Project Sales achievement · Responsible for achieving Sales Target as per sales plan. · Making Cold Calls for Generating Sales Leads for conversion into business. · Generate customer leads for WTP/STP/ETP/Swimming Pool, Complete Solution as assigned · Participate in sales promotion activities like exhibitions etc. and generate leads. · Extra Ordinary skill for order closing. Project Design & Calculation · Understanding client’s requirement & designing the project & calculations accordingly · Should be able to submit all technical information to clients & to DCP team for early preparation of Proposal. · Should be able to make quotation by coordinating with HOD & DCP team. Customer relationship management · Identify issues and take action to deal with client queries. · Share information and knowledge of new products or other developments etc. to clients · Collect work order/ Cheques when needed. Market research & feedback · Establish, maintain and expand the clientele in existing as well as new areas. Client mapping and generating exhaustive list of clients · Daily reporting on sales activities to top management · Collecting customer feedback and market research · Keep constant tap on market movements and report the same to sales head · Keeping up to date with products and competitors. Cross-functional Management · Coordinate with technical, service, purchase and finance teams to ensure the sales deals are effective and smoothly executed. · Ensuring all outstanding payments are received as per contract terms by guiding the accounts team & reviewing the same. · Ensuring smoother, faster and effective after-sales service / support for all clients. Customer Relationship Management · Developing excellent relationships with all existing and potential clients. · Identifying issues and take action to deal with client queries. Keep constant tap on market movements and report the same to sales head · Sharing information and knowledge of new products or other developments with the clients Skills Required: · Excellent Inter Personal Skills · Excellent Communication Skills (Written & Verbal) · Problem-Solving & Conflict Resolution · Ethical & Confidential Approach · Efficient decision-making skills · Should be a Go Getter & have a Pro Active Approach · Good Judgemental Ability about people & Situation · Should Possess a Positive Attitude · Should Have a Clarity of Thoughts
Designation: Head-Designing, Costing & Proposal Department: Technical Work Experience: 5-7 Years. Qualification: Bachelor’s/Master’s degree in Engineering Location: Ahmedabad, Gujarat Reports To: Managing Director Functionally Coordinates with: HODs The Head- Designing, Costing & Proposal will be responsible for leading the design, estimation, and proposal development for water treatment projects. This role requires a deep understanding of water and wastewater treatment processes, engineering design, cost estimation and bid preparation to ensure the delivery of competitive and technically sound proposals. Expertise in Designing Water and Wastewater Treatment Plants (WTPs and WWTPs): Lead the design of both domestic and industrial Water Treatment Plants (WTPs) and Wastewater Treatment Plants (WWTPs), ensuring the designs are tailored to the specific needs of each client and project. Design plant layouts and equipment layouts for both WTPs and WWTPs, taking into account site conditions, space optimization, and process efficiency. Have thorough knowledge of various types of equipment and materials required for the construction and operation of water treatment plants. Develop detailed process flow diagrams (PFDs), piping and instrumentation diagrams (P&IDs), and process descriptions for WTPs and WWTPs. Cost Estimation and Proposal Development: Prepare accurate cost estimates and financial proposals for water treatment projects by evaluating technical requirements and identifying project scope. Ensure all proposals are competitive, technically viable and meet client requirements, with detailed cost breakdowns, schedules and deliverables. Collaborate with vendors to obtain quotations and technical specifications for equipment and materials needed during the proposal or tendering phase. Standardize conceptual designs with a detailed Bill of Quantities (BOQ) for regular systems offered to different market segments, ensuring consistency and efficiency in the bidding process. Ensure that the timelines for submitting proposals to clients are adhered to (as per attached annexure). Software & Tools for Proposal Development: Develop and maintain software tools (e.g., Excel-based models or the CRM system of FDIPL) for designing WTPs and for various technologies used in WWTPs (e.g., ASP, MBBR, SBR, MBR). Use these tools to generate accurate and detailed designs, cost estimates and documentation for different treatment technologies. Customized Design Development: Develop designs for specialized industrial effluent treatment systems with high Chemical Oxygen Demand (COD) using advanced technologies such as UASB (Upflow Anaerobic Sludge Blanket) as a biological treatment stage. Incorporate environmental chemistry principles to ensure that the designs meet regulatory standards and environmental sustainability goals. Collaborate with internal teams to optimize designs for both regular systems and customized, complex projects, balancing technical feasibility and commercial viability. Site Evaluation and Parameters Incorporation: Evaluate site conditions (if needed) to incorporate relevant local parameters into the designs and cost estimates, ensuring the feasibility of the project at the specific location. Consider factors like water quality, local infrastructure and environmental constraints to ensure the proposed design will function optimally under real-world conditions. Client Interaction and Consultation: Meet with customers and their engineering teams to discuss treatment philosophies, answer technical questions and provide solutions to water treatment challenges as they arise. Act as the key technical contact during the proposal phase, ensuring alignment between client expectations and proposed designs. Provide clients with timely updates, clarification on design decisions and technical insights. Leadership Management & Team Development: Lead and mentor a team of engineers, fostering a collaborative and high-performance work environment. Oversee the daily operations of the design and proposal teams, ensuring that all tasks are completed in a timely and efficient manner. Provide training to engineers on design processes, software tools, database usage and standard formats to ensure consistency and quality in all deliverables. Develop and deliver training modules specific to each vertical of water treatment (WTPs, WWTPs, industrial effluent treatment), ensuring team members are up to date with industry best practices and the latest technologies. Identify skill gaps and work to continuously develop the team's technical expertise. Software and Technical Skills: AutoCAD: Proficient in AutoCAD for creating layout drawings and design documents. MS Office: Advanced skills in Microsoft Excel, Word and PowerPoint for data analysis, documentation and presentations. Design Software/CRM: Familiarity with design software or custom CRM (such as FDIPL’s own CRM) used for project estimation, design and costing. Soft Skills: · Crisp Communication with clarity of thoughts · Correspondence · Dynamic Approach · Managerial skills, people management · Strengthening DCP · Team handling · Identifying right candidate when need arises · Technical training and development · Punctuality · Ability to lead, handle and develop the team · Should Possess a Positive Attitude · Should Have a Clarity of Thoughts · Should have an excellent understanding of Project & its commercial aspect. · Should be able to communicate effectively about commercial aspects of the project with internal & external customers.
As the Head of Designing, Costing & Proposal in the Technical department, your primary responsibility will be to lead the design, estimation, and proposal development for water treatment projects. You will need to have a deep understanding of water and wastewater treatment processes, engineering design, cost estimation, and bid preparation to ensure the delivery of competitive and technically sound proposals. **Key Responsibilities:** - Lead the design of both domestic and industrial Water Treatment Plants (WTPs) and Wastewater Treatment Plants (WWTPs), ensuring tailored designs for each client and project. - Design plant layouts and equipment layouts for WTPs and WWTPs considering site conditions, space optimization, and process efficiency. - Develop detailed process flow diagrams (PFDs), piping and instrumentation diagrams (P&IDs), and process descriptions for WTPs and WWTPs. - Prepare accurate cost estimates and financial proposals for water treatment projects, ensuring competitiveness and technical viability. - Collaborate with vendors to obtain quotations and technical specifications for equipment needed during the proposal phase. - Develop software tools for designing WTPs and various technologies used in WWTPs for accurate designs, cost estimates, and documentation. - Incorporate environmental chemistry principles to ensure regulatory compliance and environmental sustainability in designs. - Evaluate site conditions and local parameters to incorporate into designs and cost estimates. - Meet with customers and engineering teams to discuss treatment philosophies and provide technical solutions. - Lead and mentor a team of engineers, overseeing daily operations and providing training to ensure consistency and quality in deliverables. **Qualifications Required:** - Bachelors/Masters degree in Engineering - Proficiency in AutoCAD for creating layout drawings and design documents - Advanced skills in Microsoft Excel, Word, and PowerPoint for data analysis and presentations - Familiarity with design software or custom CRM systems - Strong managerial skills, people management, and team handling abilities - Excellent communication skills with a dynamic approach and a positive attitude This role requires expertise in designing water and wastewater treatment plants, cost estimation, proposal development, client interaction, team leadership, and technical skills in design software and CRM systems. Your ability to lead, communicate effectively, and manage projects from design to proposal submission will be crucial in delivering successful water treatment projects.,