Handle construction chemicals at various stages of construction/ repairs/ maintenance Handle geographical areas, institutional clients like Government and Semi Government Institutions, Corporate Clients, etc. Note: Project Sales candidates Prefferd

Shifts - US Shifts Qualification - Bachelors degree Experience - 1-2 years of experience Experience Breakup -Minimum of one year of related experience and/or training; or equivalent combination of education and experience Material resource planning and/or production control experience with Systems Application Process (SAP) BAND - AA SVAR Score - B2 Salary - 4 - 5.5 LPA Essential Hiring Skills - Digital and hard blueprint deciphering capabilities Ability to visualize 3D data from 2D information a must Strong computer skills (All Microsoft products; Excel, Word, &, Outlook) Strong math and problem-solving skills a must Excellent written and verbal communication skills Willingness to learn new skills and to adapt to changes a must Ability and willingness to work both in a team environment and alone without constant supervision with a high-level ability to manage your own time a must Maintaining a proper attitude when work assignments change and/or other team members need assistance Ability to self-prioritize work Job Competencies - Basic technology skills, including MS Office Suite High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines Attention to detail and aptitude in working with numbers including mathematical calculations involving percentages, fractions, and decimals Good to have Hiring Skills - Knowledge of Flooring systems Onsite Field/Project Management experience Callidus and/or RFMS Measure knowledge Responsibilities - The primary responsibility of the Estimating Associate is to is to measure floor plans and blueprints to provide quantities for bids, contracting, and ordering purposes for flooring materials, wall materials, countertops, and pavers. Secure and review all bid documents including drawings, addendums, and bid forms Produce custom quotes in accordance with department policy to support sales and design staff Attend pre-bid and new builder meetings as necessary Review plans, specifications, selections, and diagrams for accurate information Review plans, specifications, selections, and diagrams to identify product location and application requirements Request and organize all data necessary for project submittals Utilize CAD software to accurately measure and calculate net and gross quantities for bidding and procurement Create custom diagrams per material, per plan or per lot as necessary Process requests for review of material issues such as UCR (Under Construction Repairs) and material shortages. Return findings and adjust banked data if needed Work directly with other departments to clarify all discrepancies Responsible for completing takeoffs according to department policy Adhere to project SLAs and meeting deadlines Take ownership of assigned accounts and record all work on a daily tracker Other duties as assigned Shifts Rotational Shifts(Includes night shifts) 5 Days working 2 Rotational off Rounds of Interview: HR Operations Round SVAR ( 60 above)

for uncovering The Project BD Manager is the champion to uncover business opportunities, identify potential clients , pitch Purple Turtles , Beruru and Oorjaa offerings , followup and win projects and clients , execute key initiatives and manage relationships to allow accelerated growth. This role requires a strong balance of business development/sales experience, technical aptitude and account management skills that deliver proven results. The Business Development Manager leverages analytics to determine, measure and communicate business effectiveness and adapt when needed for desirable results. This person is effective at working independently and strategically to plan and execute, as well as collaboratively with the supporting teams and tactically to reach the established goals. The successful candidate has to have existing Architect network and be aggressive in sales and indentifying potential client with a strong organizational planning skills, able to work well under pressure and meet deadlines, and is able to manage multiple accounts and projects without losing focus. He/she has excellent written and verbal communication skills and possesses strong interpersonal skills. Essential Duties and Responsibilities: Role : Identify and build relationships with architects , interior designers ( ID ) and lighting contractors ( LC ) Pitch and win projects Regular updates to architects / ID / LC about the latest products Candidate Profile: To have a Sales and BD background Aggressive and proactive individual Good communication and presentation skills Established relationships with Architects / ID / LC is a must Ability to understand briefs clearly Creative bent of mind and has to have a problem solving approach Ability to multitask and manage various internal and external stakeholders Knowledge of MS Office Focused and ability to multitask Willing to travel to different cities and meet Architects/ID /LC Ability to make cold calls Knowledge of any design software is an added advantagen Why Join this Brand ? Design-led brand with curated product lines Performance-based growth opportunities Freedom to own and grow your region Competitive salary + incentive structure How To Apply? Copy and Paste the below link in your browser to apply online on The Search House: https://recruitcrm.io/apply/17468591030330029714cZf

Job Title: Architect Company: Paudha Private Limited Location: Gurgaon, Haryana, India (On-site) Employment Type: Full-time Experience Level: Mid-Senior Level (2–5 years) About Us: Paudha Private Limited is a Gurgaon-based startup transforming terraces and balconies into luxury green retreats. We specialize in curated outdoor experiences combining landscape design, furniture, lighting, flooring, and greenery to redefine urban living. As a young and fast-growing company, we offer a dynamic work environment where creativity, ownership, and innovation are deeply valued. Role Overview: We are seeking a passionate Architect with 2–5 years of experience who is skilled in 3D SketchUp and AutoCAD. The ideal candidate will have a strong technical foundation in materials and detailing, along with the ability to communicate effectively with clients. This is an exciting opportunity for someone looking to grow with a startup and play a key role in creating unique outdoor spaces. Key Responsibilities: Design 2D and 3D architectural layouts using AutoCAD and SketchUp Develop technical drawings, material specs, and design documentation Collaborate closely with the design and project execution team Conduct site visits and attend client meetings to understand requirements Provide creative and functional design solutions for terrace and balcony projects Required Skills: Proficiency in AutoCAD and 3D SketchUp Good knowledge of construction materials and technical details Strong client communication and presentation skills Ability to work independently and manage multiple projects Willingness to travel for client meetings and site visits Perks of Working with Us: Creative freedom and ownership of your work Exposure to all stages of project development Opportunity to work closely with founders and decision-makers Flexible, collaborative, and growth-focused work environment Be a part of redefining urban green living in India Compensation: INR 4.8 LPA – 6 LPA (Based on experience) How to Apply: Send your portfolio and CV to [Insert Email] or apply directly through LinkedIn. Let’s grow together, one balcony at a time! Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

"Strong network with Interior Designers and Architects" Contact clients and explain about the materials of his company Keeping in touch with existing customers and generating new leads. Travelling is an integral part of the job.

Create design concepts for interior spaces, including residential, commercial, or hospitality projects. Develop mood boards, sketches, and detailed design plans to communicate ideas clearly to clients. Prepare space plans, layouts, and 3D visualizations. Collaborate with clients to understand their vision, needs, and budget for each project. Select materials, furniture, lighting, and decor that align with the design theme and project requirements. Recommend and source materials such as flooring, finishes, textiles, paint, and furniture. Research trends in materials and design to ensure designs are innovative and up-to-date. Work with suppliers, contractors, and vendors to procure materials and manage budgets. Utilize design software to create and present designs, including: AutoCAD for creating floor plans and detailed design drawings. SketchUp or 3ds Max for 3D modeling and rendering. Adobe Photoshop and Illustrator for image editing and graphic presentations. Revit for BIM (Building Information Modeling) and detailed designs. V-Ray or other rendering software to produce high-quality visualizations. Ensure projects are completed on time, within budget, and to client satisfaction. Collaborate with architects, engineers, contractors, and other stakeholders to ensure the project’s design integrity. Conduct site visits to ensure that design specifications are followed during execution. Present design concepts to clients for feedback and approval. Provide expert advice on color schemes, lighting, and space utilization. Communicate effectively with clients throughout the project lifecycle to ensure needs are met. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Kindly go through the JD and the eligible candidates are requested to share their CV in 8951828950 with subject line "AutoCAD" Voice/ Non-Voice -100% voice Shifts - US Shifts Qualification - Bachelors degree Experience - 1-2 years of experience Experience Breakup -Minimum of one year of related experience and/or training; or equivalent combination of education and experience Material resource planning and/or production control experience with Systems Application Process (SAP) Rounds of interview HR,OPS,SVAR BAND - AA Essential Hiring Skills - Digital and hard blueprint deciphering capabilities Ability to visualize 3D data from 2D information a must Strong computer skills (All Microsoft products; Excel, Word, &, Outlook) Strong math and problem-solving skills a must Excellent written and verbal communication skills Willingness to learn new skills and to adapt to changes a must Ability and willingness to work both in a team environment and alone without constant supervision with a high-level ability to manage your own time a must Maintaining a proper attitude when work assignments change and/or other team members need assistance Ability to self-prioritize work Job Competencies - Basic technology skills, including MS Office Suite High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines Attention to detail and aptitude in working with numbers including mathematical calculations involving percentages, fractions, and decimals Good to have Hiring Skills - Knowledge of Flooring systems Onsite Field/Project Management experience Callidus and/or RFMS Measure knowledge Responsibilities - The primary responsibility of the Estimating Associate is to is to measure floor plans and blueprints to provide quantities for bids, contracting, and ordering purposes for flooring materials, wall materials, countertops, and pavers. Secure and review all bid documents including drawings, addendums, and bid forms Produce custom quotes in accordance with department policy to support sales and design staff Attend pre-bid and new builder meetings as necessary Review plans, specifications, selections, and diagrams for accurate information Review plans, specifications, selections, and diagrams to identify product location and application requirements Request and organize all data necessary for project submittals Utilize CAD software to accurately measure and calculate net and gross quantities for bidding and procurement Create custom diagrams per material, per plan or per lot as necessary Process requests for review of material issues such as UCR (Under Construction Repairs) and material shortages. Return findings and adjust banked data if needed Work directly with other departments to clarify all discrepancies Responsible for completing takeoffs according to department policy Adhere to project SLAs and meeting deadlines Take ownership of assigned accounts and record all work on a daily tracker Other duties as assigned Regards, Ekata

1. Plan and prepare employee work schedules on weekly basis 2. Assign daily tasks to the housekeeping staff 3. Investigate complaints about service and equipment, and take corrective action 4. Select the most suitable cleaning materials for different types of flooring and surfaces 5. Daily inspection of all assigned areas against area checklists and maintaining the cleanliness standards 6. Ensure that all areas at the property meet the established standards of cleanliness to assure guest satisfaction 7. Take staff attendance on daily basis 8. Provide on the Job training to the house keeping staff 9. Adhere and inspect the staff grooming standards 10. Perform Job rotation of the staff on need basis to increase their domain knowledge 11. Generate weekly, monthly reports of the inventory used for cleanliness purpose FUNCTIONAL 1. Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods 2. Knowledge of machines and tools, including their designs, uses, repair, and maintenance 3. Basic Knowledge of MS Office 4. Knowledge of English Language BEHAVORIAL 1. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action 2. Coordination — Adjusting actions in relation to others' actions 3. Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job Job Type: Full-time Pay: ₹205,000.00 - ₹252,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Evening shift Rotational shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Housekeeping: 4 years (Required) Work Location: In person

We need a profile preferably from HOME FURNISHINGS FABRIC BACKGROUND, FLOORING BACKGROUND, MADEUP BACKGROUND, WALLPAPER BACKGROUND, FURNITURE BACKGROUND. Good communication skills, computer savvy, Sound Excel knowledge. Email savvy. JOB DESCRIPTION : Business development and Sales to B2B MARKET & HNI B2C CUSTOMERS. Job Type: Full-time Pay: Up to ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person Expected Start Date: 15/05/2025

We are seeking experienced Senior Site Engineers Finishing to oversee and manage all finishing works at our construction project sites. The ideal candidate will ensure that work is executed as per specifications, quality standards, and project timelines. Key Responsibilities : Supervise and manage execution of all finishing activities including: Plastering , Tiling , Painting , Flooring , and other surface treatments. Ensure finishing works are carried out as per approved drawings and quality standards. Coordinate with contractors, vendors, and internal teams to ensure timely completion. Monitor material usage, manpower deployment, and site progress. Conduct quality checks and rectify finishing defects as needed. Maintain daily and weekly reports for site activities. Desired Candidate Profile Minimum 5 to 6 years of relevant experience in high-quality finishing work in residential or commercial projects. Strong understanding of finishing materials, methods, and quality control practices. Excellent team coordination and site management skills.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication within the team. Implement best practices for system maintenance. Conduct regular system audits to ensure compliance and security. Professional & Technical Skills: Must To Have Skills: Proficiency in Cloud Contact Center Implementation. Strong understanding of cloud-based technologies. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL framework for service management. Familiarity with ticketing systems for issue tracking. Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Contact Center Implementation. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Boost Your Career with Square Foot! Step into a Leading Flooring Brand! Are you an experienced sales professional in the building materials industry? Square Foot, India’s trusted brand for soft flooring, is looking for a dynamic Area Sales Manager (Wooden/Vinyl Flooring) to join our team in Ahmedabad. Why Join Square Foot? * A legacy of excellence since 1995 with over 90 million square feet installed. * A trusted brand offering quality and innovation in integrated flooring solutions. * Presence in 11 cities across India with a wide range of flooring solutions. Role Overview As a Area Sales Manager, you will: * Manage sales operations in the Ahmedabad region. * Develop and execute effective sales strategies. * Build and maintain strong customer relationships. * Achieve and exceed sales targets. Qualifications We Seek *8+ years of experience in the building material industry. * Strong network with Architects, Developers, Contractors, and PMCs. * Proven expertise in Sales Management, Business Development and Customer Relationship Management. * Excellent communication and negotiation skills. * Ability to analyze market trends and sales data. * Proven track record of exceeding sales targets. * Knowledge of the flooring industry is an advantage. * Bachelor’s degree in Business Administration, Marketing, or a related field. Take the Next Step in Your Career! Join Square Foot and be part of a brand that values quality, innovation and growth. Apply Now!

Job Role - • Create brand & product awareness 1. Meet applicators, contractors, Builders & Architects 2. Conductproduct demosatsite location 3. MeetIndividual house builders • Assessrequirement and promote application of Company products • Site supervision • Complaint handling Desired Candidate Profile • Comfortable working in a dynamic and fast paced environment • Willingnessto travel within the city /region • Has a two wheeler with a validDriving License • Proficiency in Spoken English is a must • This role involves extensive city travel, with a preference for male candidates only considering logistical reasons Desired Skills & Competencies • Goodcommunication and presentation skills • GoodMS Office skills • Enterprising attitudePreferred candidate profile Preferred any graduate candidate Preffered max Age - 27 Yrs Bike Compolsury preffered building material & Adhesive background experience candidate

1. Site Management: - Supervise interior construction teams (carpenters, electricians, plumbers, etc.). - Coordinate daily activities, allocate tasks, and monitor progress. - Ensure site cleanliness and organization. 2. Quality Control: - Inspect work for quality, defects, and compliance with plans/specifications. - Address and resolve defects or issues promptly. 3. Safety and Security: - Enforce safety protocols, regulations, and procedures. - Conduct regular site safety inspections. - Report incidents or near-misses. 4. Communication and Coordination: - Collaborate with project managers, architects, engineers, and contractors. - Coordinate material deliveries, storage, and distribution. - Communicate with clients, resolving concerns or issues. - Taking daily follow ups with Factory and sub-contractors. 5. Scheduling and Planning: - Develop and manage project schedules and timelines. - Plan and coordinate interior finishes (drywall, painting, flooring, etc.). 6. Budgeting and Cost Control: - Monitor expenses, labor costs, and material usage. - Identify and report potential cost-saving opportunities. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Work Location: In person Application Deadline: 20/05/2025

To maintain department cleanliness. To Coordinate, Monitoring and controlling of departmental activities as per 21 CFR Part 111 and all applicable regulations. To get optimum productivity within specified quality by effective utilization of available resources so as to deliver the product as per market requirement. Responsible for providing quality product and maintaining quality system of company. Ensuring avoidance of breach of data integrity at all the levels. Ensuring implementation of effective sanitation activities at all the levels. To monitor dispensing of Raw and Packing material. Ensure use of PPE. To ensure disposal of waste To ensure participation and consultation of worker. To allocate manpower. To check and monitor the Manufacturing and Packing activities in the department. To do in process checks and update departmental records. To report incident to Human resources and safety department. To utilize man, machine and material including natural resources like Electricity, Water, Steam and Compressed air to get higher productivity. To ensure proper segregation of material, quality of products, cleanliness of machines, walls, flooring, ceiling, windows and scrap area. 17.To ensure machine and area cleanliness after preventive maintenance of the machines. 18.To ensure compliance to Safety Measures. 19. Authorized to prevent Improper workplace conditions 20. Authorized for reporting of Hazards, Incident, accidents and near miss. 21. Handling Spray drying operation and manufacturing of premixes

To allocate manpower. Checking cleanliness of area and machines. Balance verification Verification of Raw materials in granulation. To check and monitor the dispensing, granulation, compression & packaging activities in the department as per plan. To update departmental documents and records. To do online completed batches entries and close process orders in SAP system. To impart training to the operators and workers and maintain records. To maintain inventory of machine accessories and change parts and miscellaneous items required in granulation and compression department. To give requisition of BMRs to the QA department. To check the raw material and packing material availability in SAP. Intimate material shortages to planning department. To Update KPIs. To report incident to Human resources and safety department. To make a plan of manpower requirement to meet the expected output and delivery schedules under the guidance of HOD. To utilize man, machine and material including natural resources like Electricity, Water, Steam and Compressed air to get higher productivity. To ensure proper segregation of material, quality of products, cleanliness of machines, walls, flooring, ceiling, windows and scrap area. To improve product quality and productivity. To co-ordinate with QA, QC, Stores, HR, IT, EHS and Engg. Department. To follow Good Manufacturing Practices in the department. To maintain quality products and maintain quality norms. To maintain sanitation in production area. Also Zone owner maintains the record of Sanitation check list and this check list is checked by HOD/Designee. Ensuring implementation of effective sanitation and hygiene activities at all the levels. Ensuring upkeep of area and equipment. Imparting training to colleagues / subordinates. To raise change control, deviation and CAPA. To ensure avoidance of breach of data integrity at all levels. To ensure compliance to the safety measures. To ensure the cleaning of riser filters as per SOP. To determine internal and external QEHS issues as well as needs and expectations of relevant interested parties and monitor the same. To implement QEHS policy & objectives. Ensure use of PPE. To ensure compliance to Safety Measures. Implementation and Documentation of ISO 9001:2015, ISO14001:2015 and ISO 45001:2018. To identify & communicate incidents, QEHS non conformities, investigate and take corrective actions on the same. To ensure work permit system during maintenance activities. To implement QEHS continual improvement projects at site and monitor. To ensure participation and consultation of worker. To ensure disposal of waste. To ensure that preventive maintenance of the machines done by maintenance department. To complete monthly production plan. To do monthly verification of weighing balances. To coordinate to external party to do quarterly and yearly calibration of instruments. To maintain record of cycle time of products. To maintain change over data of products. To verify logbooks from Head of department. Authorised to prevent improper workplace conditions. Authorised for reporting of Hazards, Incident, and accidents and near miss Reporting. Authorised to prepare OH&S performance document. Authorised to conduct training of workmen related to OHSMS.

To maintain department cleanliness. To Coordinate, Monitoring and controlling of departmental activities as per 21 CFR Part 111 and all applicable regulations. To get optimum productivity within specified quality by effective utilization of available resources so as to deliver the product as per market requirement. Responsible for providing quality product and maintaining quality system of company. Ensuring avoidance of breach of data integrity at all the levels. Ensuring implementation of effective sanitation activities at all the levels. To monitor dispensing of Raw and Packing material. Ensure use of PPE. To ensure disposal of waste To ensure participation and consultation of worker. To allocate manpower. To check and monitor the Manufacturing and Packing activities in the department. To do in process checks and update departmental records. To report incident to Human resources and safety department. To utilize man, machine and material including natural resources like Electricity, Water, Steam and Compressed air to get higher productivity. To ensure proper segregation of material, quality of products, cleanliness of machines, walls, flooring, ceiling, windows and scrap area. 17.To ensure machine and area cleanliness after preventive maintenance of the machines. 18.To ensure compliance to Safety Measures. 19. Authorized to prevent Improper workplace conditions 20. Authorized for reporting of Hazards, Incident, accidents and near miss. 21. Handling Spray drying operation and manufacturing of premixes In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. Piramal Pharma Solutions (PPS) is a Contract Development and Manufacturing Organization (CDMO) offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our customers through a globally integrated network of facilities in North America, Europe, and Asia. This enables us to offer a comprehensive range of services including drug discovery solutions, process & pharmaceutical development services, clinical trial supplies, commercial supply of APIs, and finished dosage forms. We also offer specialized services such as the development and manufacture of highly potent APIs, antibody-drug conjugations, sterile fill/finish, peptide products & services, and potent solid oral drug products. PPS also offers development and manufacturing services for biologics including vaccines, gene therapies, and monoclonal antibodies, made possible through Piramal Pharma Limited’s investment in Yapan Bio Private Limited. Our track record as a trusted service provider with experience across varied technologies makes us a partner of choice for innovators and generic companies worldwide.

To allocate manpower. Checking cleanliness of area and machines. Balance verification Verification of Raw materials in granulation. To check and monitor the dispensing, granulation, compression & packaging activities in the department as per plan. To update departmental documents and records. To do online completed batches entries and close process orders in SAP system. To impart training to the operators and workers and maintain records. To maintain inventory of machine accessories and change parts and miscellaneous items required in granulation and compression department. To give requisition of BMRs to the QA department. To check the raw material and packing material availability in SAP. Intimate material shortages to planning department. To Update KPIs. To report incident to Human resources and safety department. To make a plan of manpower requirement to meet the expected output and delivery schedules under the guidance of HOD. To utilize man, machine and material including natural resources like Electricity, Water, Steam and Compressed air to get higher productivity. To ensure proper segregation of material, quality of products, cleanliness of machines, walls, flooring, ceiling, windows and scrap area. To improve product quality and productivity. To co-ordinate with QA, QC, Stores, HR, IT, EHS and Engg. Department. To follow Good Manufacturing Practices in the department. To maintain quality products and maintain quality norms. To maintain sanitation in production area. Also Zone owner maintains the record of Sanitation check list and this check list is checked by HOD/Designee. Ensuring implementation of effective sanitation and hygiene activities at all the levels. Ensuring upkeep of area and equipment. Imparting training to colleagues / subordinates. To raise change control, deviation and CAPA. To ensure avoidance of breach of data integrity at all levels. To ensure compliance to the safety measures. To ensure the cleaning of riser filters as per SOP. To determine internal and external QEHS issues as well as needs and expectations of relevant interested parties and monitor the same. To implement QEHS policy & objectives. Ensure use of PPE. To ensure compliance to Safety Measures. Implementation and Documentation of ISO 9001:2015, ISO14001:2015 and ISO 45001:2018. To identify & communicate incidents, QEHS non conformities, investigate and take corrective actions on the same. To ensure work permit system during maintenance activities. To implement QEHS continual improvement projects at site and monitor. To ensure participation and consultation of worker. To ensure disposal of waste. To ensure that preventive maintenance of the machines done by maintenance department. To complete monthly production plan. To do monthly verification of weighing balances. To coordinate to external party to do quarterly and yearly calibration of instruments. To maintain record of cycle time of products. To maintain change over data of products. To verify logbooks from Head of department. Authorised to prevent improper workplace conditions. Authorised for reporting of Hazards, Incident, and accidents and near miss Reporting. Authorised to prepare OH&S performance document. Authorised to conduct training of workmen related to OHSMS. In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. Piramal Pharma Solutions (PPS) is a Contract Development and Manufacturing Organization (CDMO) offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our customers through a globally integrated network of facilities in North America, Europe, and Asia. This enables us to offer a comprehensive range of services including drug discovery solutions, process & pharmaceutical development services, clinical trial supplies, commercial supply of APIs, and finished dosage forms. We also offer specialized services such as the development and manufacture of highly potent APIs, antibody-drug conjugations, sterile fill/finish, peptide products & services, and potent solid oral drug products. PPS also offers development and manufacturing services for biologics including vaccines, gene therapies, and monoclonal antibodies, made possible through Piramal Pharma Limited’s investment in Yapan Bio Private Limited. Our track record as a trusted service provider with experience across varied technologies makes us a partner of choice for innovators and generic companies worldwide.

.Net DeveloperLocation: Kochi, India (Hybrid)Full Time About UsCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology. Build Your Career with Cyncly in KochiKochi is Cyncly’s newest hub, opening doors to exciting career opportunities across diverse functions. Here, you’ll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you’ll have everything you need to thrive. Make it amazing—take your career to the next level with Cyncly in Kochi! About the RoleCyncly’s development team is seeking a .Net Developer to join us. We’re focused on providing software solutions that delight our customer base, which consists primarily of window manufacturers and glass fabricators. We live on the cutting edge of software development, always looking to use the latest toolsets and techniques to meet our customers’ goals. We have a base product, and we also do a lot of project work for our customers. Our ever-expanding software team is looking to add a strong, self-motivated developer with proven experience developing software professionally. Availability during 12 pm IST to 9 pm IST is a requirement for this role. Required Qualifications and Experience:Bachelor’s degree in computer science, or Information Technology or similar equivalent industry experience.3–5 years of related work experience designing, programming, and supporting software applications.Design and develop full-stack applications using C, VB.NET, Web API, RESTful web services, and JavaScript frameworks.Develop high-performing, scalable, and clean code.Meet objectives in a timely manner.Work within a team under a technical lead.Communicate with other team members.Contribute to code reviews, pull requests, and technical discussions.Take initiative, always looking to make the software better than they found it.Provide Tier 3 technical support. Preferred Skills:Full-stack development experience with .NET and SQL Server.Advanced-level SQL skills.Understanding of AWS and Azure cloud technologies.Familiarity with Agile methodologies.Understanding and application of design patterns.Mobile application development experience.Git version control experience.Problem-solving mindset.Strong understanding of SOLID design principles. Working for UsAt Cyncly, we’re a global family that collaborates with humility and respect for one and others. With more than 2,300 employees around the world, we’re not only recognizing our diverse perspectives, but we also champion our different outlooks and firmly believe it to be what makes us better together. You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees. Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles. That's who we are: A team that recognizes our strength is in working together to not only get things done but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us.

Job Title: Industry SME – Communication, Media and Telecom / Senior Manager S&C GN SONG Management Level: 06 – Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value Architecting, Product Knowledge, Business Analyst, Digital Transformation, Business Case Creation for Contact Center Transformation Job Summary :As an Industry SME – Communication, Media and Telecom / Senior Manager S&C GN SONG, you will be responsible for leading consulting engagements, developing innovative solutions, and driving business growth for our clients in the areas of customer service, leveraging Data, AI, and cutting-edge technologies. You will collaborate closely with clients to understand their challenges, design and implement strategic solutions, and deliver measurable results. You will lead projects that help clients unlock the potential of advanced technologies while improving efficiency, personalizing customer interactions, and driving sustainable growth. If this role resonates with you, we invite you to discover exciting global opportunities available within Accenture Strategy & Consulting's Customer, Sales & Service practice. Roles & Responsibilities: Provide strategic counsel to clients on a range of topics, including growth strategy, digital transformation, market entry, competitive analysis, and operational improvement. Lead and manage complex transformation projects, from strategy development to implementation. Lead digital transformation initiatives for CMT customer service operations, leveraging AI, machine learning, and automation. Leverage data analytics and market research to identify key trends, assess market opportunities, and develop data-driven recommendations for clients. Identify and evaluate new business opportunities, develop innovative solutions, and drive revenue growth for clients. This includes exploring new technologies, business models, and partnerships. Advise clients on how to leverage technology, including Data, AI, cloud computing, and automation, to achieve their strategic objectives. Build and maintain strong relationships with client stakeholders, acting as a trusted advisor and thought leader. Proactively identify client needs and develop new business opportunities. Lead and contribute to pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, Business Case development etc. Collaborate effectively with other departments, such as product development, marketing, and IT, to ensure alignment and seamless integration of customer service initiatives. Mentor and coach junior team members, fostering a collaborative and high-performing team environment. Provide guidance and support for their professional development. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions etc. Ability to take new challenges and to be an enthusiastic learner. Professional & Technical Skills: MBA from a tier 1 or tier 2 institute. 10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Experience in working for a Communication, Media and Telecom Company in Service Transformation role / Deep understanding of the CMT industry landscape, including key players, trends, and challenges. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be an added value. Experience leading the design and implementation of contact center applications, from concept to deployment, is highly desirable. Additional Information: An opportunity to work on transformative projects with key G2000 clients.Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. This position is based at our Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai office. About Our Company | Accenture Qualifications Experience: 10+ Years experience in the CMT industry. Experience in management consulting or strategy roles will be an added advantage (optional) Educational Qualification: Post Graduation in Business Management

Job Title: Industry SME – Insurance / Senior Manager S&C GN SONG Management Level: 06 – Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Contact Center Transformation, Customer Service Strategy, Technology and Innovation Good to have skills: Industry Trends and Disruptions, Claims Management Expertise, General Regulatory and Compliance Expertise, Digital Literacy, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformation. Job Summary :As an Industry SME – Insurance / Senior Manager S&C GN SONG, you will be responsible for leading and driving initiatives to revolutionize customer experience, optimize service delivery, and implement cutting-edge solutions within the insurance sector. Your role will involve leveraging technology, AI, and innovation to transform customer service. You will work closely with clients, providing expert guidance on customer service strategies and transformation initiatives. Roles & Responsibilities: Serve as subject matter expert (SME) on insurance customer service trends, best practices, technologies (including AI, automation, and analytics), and general regulatory guidelines. Develop and champion a forward-thinking customer experience vision and strategy tailored to the insurance industry, with a focus on leveraging technology and AI. Possess a strong understanding of key customer service performance indicators (KPIs) in the Insurance sector and analyze these KPIs to identify areas for improvement. Lead the exploration, evaluation, and implementation of AI-powered solutions to enhance customer service. Drive the digital transformation of customer service, including the implementation of self-service portals, mobile apps, CRM systems, and other relevant technologies. Identify and evaluate emerging technologies and innovative solutions that can enhance customer service in insurance. Analyze and optimize existing customer service processes to improve efficiency, reduce costs, and enhance customer satisfaction. Evaluate and recommend customer service technologies and platforms, including AI-powered solutions, and manage relationships with third-party vendors. Utilize data analytics to measure customer service performance, identify areas for improvement, and track the effectiveness of transformation initiatives. Consult with clients on their customer service strategies and provide expert guidance on transformation initiatives. Lead and contribute to pre-sales activities including response to RFPs, creating proofs of concept, and demonstrating solutions during client orals. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, and performing analysis on industry research and market trends. Continuously take on new challenges and be an enthusiastic learner. Professional & Technical Skills: MBA from a tier 1 or tier 2 institute. 10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Experience in working for an Insurance company in Service Transformation role. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Strong stakeholder management skills and a proactive approach to issue and risk resolution. Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be an added value. Experience leading the design and implementation of contact center applications, from concept to deployment, is highly desirable. Additional Information: An opportunity to work on transformative projects with key G2000 clients.Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. This position is based at our Bengaluru/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai office. About Our Company | Accenture Qualifications Experience: 10+ Years Educational Qualification: Post Graduation in Business Management

The Strategy Consulting Global Network SONG Practice | Command center of future Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: SONG I Areas of Work: Advance Customer Engagement, Workforce Optimization | Level: Manager , Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore | Years of Exp: 8+ years , 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consulting Global Network, SONG practice. The Practice A Brief Sketch The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Help our clients to create the workforce optimization strategy Work with clients to drive migration of workforce management platforms to new age technologies based on AI/ML Build target operating model for workforce management practice Assist clients in driving operational efficiencies through leading operational practices within the contact center/customer service organization Provide an impartial assessment of workforce management solutions Design create strategic plans for WFO (Project Programme) Design create the solution architecture for workforce management transformation with best practices (across platforms) Lead large scale transformations on AI enabled contact center / customer service opportunities with clear focus on workforce optimization Build and influence relationships, grow collaborative partnerships with clients Experience using industry enterprise frameworks and methodologies to deliver business capabilities through whole systems design and architecture Work with pre-sales teams to support the solutioning of workforce optimization opportunities Manage performance of teams and identify performance improvement plans when required Develop both thought leadership points of view and new service offerings to differentiate us in the marketplace Bring your best skills forward to excel at the role: Understand market and customer challenges, ability to address these challenges in a differentiated manner vs. the competition. Includes similar level of understanding with regards to all the workforce management vendor technologies Help the team to be able to solution, sell, deliver workforce optimization solutions to clients. Readiness includes: Product overview, Partner readiness support, pricing, documentation, first call presentations Ability to drive Partner support activities which includes a strong focus on nurturing deeper, more strategic relationships with key parties Excellent communications presentation skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects

The Strategy & Consulting Global Network Song Practice | Nice CXone- Consultant Join our team of Strategy & Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice :Strategy & Consulting Global Network Song I Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales | Level :Consultant | Location :Gurgaon, Mumbai, Bangalore, Hyderabad, Chennai, Pune | Years of Exp: 4-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network practice. The Practice A Brief Sketch The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Use understanding of contact center framework- Work in high-paced and complex projects along with understanding industry specific customer service processes, operations and functional needs of the project. Deploy customer service concepts and contact center skills: Manage stakeholder expectations and engage in resolving issues and risks for the success of the project Design and deliver customer interaction solutions across: Apply across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply leading-edge expertise in implementing omni-channel/multichannel applications :Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using dev tools e.g., Designer Maximize understanding of CC Framework: Deep dive into integration with internal and external components, API integrations, understanding of Java and Webservices. Use deep knowledge of multiple self-service and speech recognition vendors' offerings: Knowledge of both real-time and historical reporting and analytics, managing routing rules, conversational & contextual services, back-office workload distribution, agent desktop applications. Bring your best skills forward to excel at the role: Sound and expert understanding of Contact Center solutions: Components both for on premise and cloud solution types, in depth experience in designing and implementing key business processes in the domain of Customer Services Read about us. Qualifications Your experience counts! 4-8 years experience in depth Functional and technical experience on delivering Voice and Non-Voice solutions ex. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop) and functional, technical detailed design and over-all application experience on building multichannel self-service/IVR and DFO. Experience in CC Cloud administration and system management:Experience in preparing contact center application architecture & design, experience in leveraging CC products to automate customer service processes, experience in integrating web apps with AI for Natural Language processing including Bot, AI, RPA. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

Job Title - Amazon Connect Functional Analyst / Consultant S&C GN SONG Management Level: 09 Consultant / 11 - Analyst Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills :Contact Center Transformation, Analysis and Implementation Good to have skills :Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations Job Summary :Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. Roles & Responsibilities: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Professional & Technical Skills: MBA from a tier 1 or tier 2 institute 3+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Additional Information: An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience :3+ Years Educational Qualification :Post Graduation in Business Management

The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network : Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, d igital is changing the way organizations engage with their employees, business partners, customers and communities . This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.?For more information visit Accenture Global Network Song | ? At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .