Subject Matter Expert (Customer Service) HealthKart

2.0 - 4.0 years

0 Lacs

gurugram, haryana, india

On-site

About the Role: We are looking for a highly motivated and experienced Customer Support SME with strong floor handling capabilities. The SME will serve as a go-to expert for support agents, ensuring consistent delivery of high-quality customer interactions across channels (Voice, Chat, Email). You will drive performance coaching, monitor process adherence, and support the floor operations to improve service KPIs. Key Responsibilities: Act as a first point of contact for support agents for process, product, or policy-related queries Provide real-time support on the floor, handle escalations, and ensure adherence to SOPs Monitor live dashboards (AHT, SLA, CSAT, FCR) and proactively guide agents...

Posted 2 days ago

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Floor Assistant Tech Rajendra

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Bank Branch Assistant, your primary role will be to assist walk-in customers with their basic banking needs. You will be responsible for guiding customers with various services such as forms, digital banking services (YONO, ATM, UPI), and addressing general inquiries. It is imperative that you ensure every customer receives proper attention and support during their visit to the branch. Key Responsibilities: - Assist customers with filling out forms and addressing basic queries - Provide support in using digital banking services like YONO, ATM, UPI, and Net Banking - Direct customers to the appropriate counters for their specific needs - Offer product information and distribute brochures...

Posted 1 week ago

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SUPERVISOR-WH Shree Vasu Logistic Limited

2.0 - 6.0 years

0 Lacs

west bengal

On-site

You will be working as a Floor Supervisor at Shree Vasu Logistics Limited in Dhulagarh, Howrah. Your responsibilities will include: - Loading / Unloading - Floor Handling - Labour Handling - Stock Counting The job is full-time and the benefits include Provident Fund. The work schedule is day shift with a yearly bonus. The work location will be in person at the company.,

Posted 1 month ago

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Opening For Floor Managers- M5 E-city Mall- Electronic City Pioneer Property Zone Services

0.0 - 5.0 years

3 - 4 Lacs

bengaluru

Work from Office

Freshers can also apply. Supervise daily floor activities and ensure timely store openings and closings Ensure tenant compliance with mall SOPs, display guidelines, and hygiene standards Manage housekeeping, security, and maintenance staff on the floor Handle customer complaints and ensure resolution in a timely manner Conduct regular walkthroughs to check cleanliness, maintenance, lighting, and signage Coordinate with retailers for promotions, events, and visual merchandising support Ensure emergency exits, fire alarms, and safety equipment are in working condition Report incidents, damages, or discrepancies to the Operations Manager Monitor footfall and report peak/off-peak hours data Ensu...

Posted 3 months ago

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SUPERVISOR-WH Shree Vasu Logistic Limited

1.0 - 5.0 years

0 Lacs

west bengal

On-site

You will be joining Shree Vasu Logistics Limited, located in Dhulagarh, Howrah, as a Floor Supervisor. Your responsibilities will include loading and unloading tasks, floor handling, overseeing labor activities, and conducting stock counting. This is a full-time position with benefits such as Provident Fund, yearly bonus, and a day shift schedule. Your work location will be on-site.,

Posted 3 months ago

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