CSA (Customer Service Associate) Growinity Solutions LLP

0.0 - 4.0 years

0 - 0 Lacs

pune, maharashtra

On-site

Role Overview: As a Customer Service Associate in the Agoda Process, your primary responsibility will be to handle inbound customer inquiries related to travel bookings, which include flights and hotels. You will be expected to respond to customer queries through various communication channels such as voice, chat, and email. It is crucial to maintain a high standard of service quality by following Agoda's customer service guidelines. Effective communication with customers is key to ensuring a positive and helpful interaction at all times. Key Responsibilities: - Handle inbound customer inquiries related to travel bookings for flights and hotels - Respond to customer queries through voice, ch...

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