Hiring For Flight Operations Specialist Sutherland

2.0 - 3.0 years

5 - 7 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Dear Folks, Sutherland Global services - Hiring for Flight Operations Specialist Location - Airoli (Navi Mumbai) Shift Time - 7am to 1am (9hrs window) Education - Any graduate with IATA certificate or Diploma in Aviation Immediate Joiner Preferred Role & responsibilities EU 261 Assessment : Evaluate passenger claims under EU 261 regulations, ensuring proper eligibility determination based on operational factors. Evidence Gathering : Proactively collect and analyze relevant flight operations data (e.g., flight logs, METAR/TAF weather reports, NOTAMs, ATC communications, maintenance records). Operational Analysis : Assess the impact of disruptions related to meteorological conditions, technical faults, air traffic control restrictions, and other operational factors. Stakeholder Coordination : Collaborate with airline departments such as flight dispatch, maintenance, ground handling, and flight crews to verify claims-related evidence. Regulatory Compliance : Ensure decisions align with EU 261 legal frameworks, aviation safety standards, and airline operational policies. Proactive Claims Handling : Monitor real-time operational disruptions and preemptively assess potential EU 261 liabilities. Preferred candidate profile Background in airline operations , such as flight dispatch, flight planning, ground operations, maintenance control, or ATC coordination . Familiarity with aviation regulations (EU 261, EASA, ICAO, local CAA rules) and airline operational policies. Strong understanding of airport operations , including passenger handling, fueling, crew duty regulations, and airworthiness requirements . Ability to interpret aviation weather data, flight delay codes, technical logs, and incident reports . Experience with flight tracking tools (ACARS, ADS-B, airline ops systems like Sabre Movement Manager, AIMS, or SITA Flight Briefing) . Knowledge of airline disruption management , including recovery strategies and compensation policies . Strong analytical skills, attention to detail, and ability to make informed decisions based on aviation data. Interested candidates can connect with HR HR Name - Vijeta Kamble Contact - 7028312315 Disclaimer - Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”

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